This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had to replace the entire engine in my vehicle, now Hyundai is placing a recall on my vehicle for engine oil leak! my vehicle stalled and engine died when my engine went so I believe this recall had a factor on my engine dying. I was on a highway, heavy traffic when the engine stall, then puttered to the side of the road & quit. Afterwards the vehicle was taken to a certified mechanic that diagnosed vehicle as engine failure - which resulted in full engine replacement. I feel that my engine should be fully covered and am requesting a refund for replacement of my engine. I notified Hyundai at the time of this incident but they reported that "there is no recalls" for engine or any related "recalls" similar to the malfunction of my engine.........really? the Hyundai sonata has the same engine in it 2011 and it has a full recall on that engine. I need a clear explanation please. I will review my supporting documents and can provide a clear & precise date of incident. Date below is only a guess.
The contact owned a 2012 Hyundai Tucson. The contact received a recall notification for NHTSA campaign number: 19V063000 (engine and engine cooling). While the contact's husband was driving 20-25 mph and making a turn, the vehicle accelerated and crashed into an underpass. There were no warning indicators illuminated. A police report was filed. The air bags deployed. The driver sustained injuries to his arm and wrist, and medical attention was provided. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was not contacted. The insurance company deemed the vehicle destroyed. The failure mileage was 167,000.
Heard a knocking noise while driving on city street, pulled over. No warning lights came on dashboard to indicate any kind of problem. Contact my husband who informed me not to move the car, and to have it towed to our home has not moved since towing. Oil change was done 3 months prior. A family friend informed me about a recall on Hyundai vehicles, I was not aware of any re-call nor was I contacted by Hyundai. I call to inquire the week of 08/26 - 08/30, provided my info and was informed that no recall was listed for my vehicle under the VIN#, about a week later after my call, I got a notice in the mail 09/09/19 for re-call campaign 181 - 19V063 spoke with a representative got a case#. towed my vehicle to dealer ship 09/16/2019 was advised may need a new engine.
On July 4, 2019 I was driving and my vehicle suddenly broke down while driving about 60mph in manahawkin NJ on rt. 72. I have not had any issues leading up to this. I had to have the vehicle towed. Since the nearest Hyundai dealership was closed B/C of the holiday I had it towed to Mr. Tire. They at first thought it was the alternator then the starter, but then decided it was an engine issue. I then had it towed to the dealership and they confirmed it was an engine failure and it would be covered under warranty. However it took a few weeks to even get that determination. Then I was told that parts were on back order and it would be a minimum of 3 months. After weighing options I decided to sadly trade in the vehicle. On September 9, 2019 I received a recall notice on the car (NHTSA recall #: 19vx-063; Hyundai recall #: 181) for oil leak that could lead to engine damage, stalled engine, risk or crash or fire. I am very upset that I am just receiving this recall now and the incident could have been prevented. Luckily I was not on a very busy road at the time of the break down but it could have very well put me in a dangerous situation.
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling). The contact scheduled an appointment and took the vehicle to martin swanty Hyundai (928-692-3232, located at 4180 stockton hill road, kingman, AZ 86409). The contact was informed to come back another time because the parts were not available. The vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Havasu City, AZ, USA
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The contact owns a 2012 Hyundai Tucson. While driving 65 mph and depressing the accelerator pedal, the vehicle would rev, but begin to slow down. The contact stated that she heard an abnormal noise and the check engine warning indicator illuminated. The contact stated that the temperature gauge was rising. The contact parked on the side of the road and turned off the vehicle. After waiting thirty minutes, the vehicle was restarted, but it still made an abnormal noise. The VIN was associated with NHTSA campaign number: 19V063000 (engine and engine cooling). The vehicle was towed to fairfax Hyundai (located at 10925 fairfax blvd, fairfax, va 22030, (703) 352-0444) where it was diagnosed that the engine needed to be replaced. The dealer stated that the VIN was not associated with NHTSA campaign number: 19V063000 (engine and engine cooling). The vehicle was not repaired. The manufacturer was notified. The failure mileage was 98,500.
The contact owns a 2012 Hyundai Tucson. While driving 40 mph, the engine shut off without warning. The contact checked the oil and other parts of the engine, but was unable to restart the vehicle. The vehicle was towed to ron carter Hyundai (18100 gulf fwy a, friendswood, tx 77546, 281-929-0246) where the contact paid to have the vehicle diagnosed. After taking the vehicle for an inspection, the contact received a recall notice for NHTSA campaign number: 19V063000 (engine and engine cooling). The contact returned to the dealer and the contact was informed that the engine seized and needed to be replaced. The dealer stated that the failure was not associated with the recall. Per the recall notice, the engine oil pan could leak and, if not addressed, the loss of oil may result in engine damage. The dealer stated that they would take a look at the vehicle in regards to the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 115,163.
Aug 11th my car started making a slight ticking noise, I made an appointment with Hyundai for service to find out about the noise. As I left the service department of williamsburg Hyundai the day I made the appointment, I asked the service attendant if he was sure the car was ok to drive, he assured me it would be okay. Approximately five miles down the road the engine started to vibrate amd shake so bad I had to pull over and the engine light came in for the first time since I have owned the 2012 Hyundai tuscon. I was able to turn around and drive the vehicle @25mph with hazard lights on, back to the dealership that was now closed. I filled out the information for the after hours drop off and left the car at the service garage. I received a call today that I needed a new motor!!!!!! there was no warning!! I maintenances my vehicle regularly, this should not have happened and it unacceptable.
Was driving about 30 mph on a busy 4 lane street, my car stalled within a half a mile without any warning. After the engine stopped, my check engine light and oil came on. Was towed to mechanic where he stated engine died related to a piston bearing. My car had oil, but was due for an oil change. My car is been at Hyundai for a week with no answers or resolutions.
The contact owns a 2012 Hyundai Tucson. While driving approximately 30 mph, there was a knocking noise coming from the engine, the check engine warning indicator illuminated, the engine seized, and the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced or rebuilt due to bearing wear. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 71,000.
The contact owns a 2012 Hyundai Tucson. The contact received a recall notification for NHTSA campaign number: 19V063000 (engine and engine cooling). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hallmark Hyundai (1198 w main St, hendersonville, tn 37075, (615) 855-3200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Hyundai Tucson. While driving 70-80 mph, the vehicle stalled and shook. The contact pulled over to the side of the road, opened the hood, and noticed that the engine was on fire. The contact extinguished the fire with their own water bottle. No police report was made. Their were no injuries sustained when putting out the fire however, the contact did receive bruises from sliding down a hill in search for more water to extinguish the fire that required medical attention. The contact didn't know if the vehicle was totaled. The contact took the vehicle to miller Hyundai (4477 vestal parkway East vestal NY, 13850) where the vehicle was left and was currently being investigated for the cause of the failure. The manufacturer was made aware of the failure and provided a loaner vehicle. The contact was now waiting for information from Hyundai and the contact provided the manufacturer evidence from the fire. The contact received a recall notification of NHTSA campaign number: 19V063000 (engine and engine cooling). The failure mileage was 90,000.
The contact owns a 2012 Hyundai Tucson. While driving 60 mph, the contact heard an abnormal noise and the vehicle began to stall. There were no warning indicators illuminated. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling). Carolina Hyundai of high point (located at 2431 N main St, high point, nc 27262, (336) 884-7000) stated that the part was not available and the contact felt that the dealer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was 64,000. Parts distribution disconnect.
I was driving my Tucson about 50-55 mph on a two way highway (3) when my car started making a loud noise, the noise was like it was knocking and screeching. The car then started shacking and slowed to about 20-25 mph. I put my flashers on as several cars passed me. The engine light came on and I pulled off the road. This was the first time any of these things happened with my car. I called my husband, who was out of town. He had the car towed to his business and then towed to a repair business once he returned. His mechanic looked at the car and told my husband that the car had a thrown rod. He saved oil which he said has shavings in it. He also told him that Hyundai Tucson's, Santa Fe, and sonata have had these problems. My husband went to the dealership where the car was purchased. The manager said this model has not been recalled. However, we received a card from Hyundai on approximately June 12-14, 2019 stating that our vehicle was under a recall and that we would be contacted. The vehicle has been serviced regularly with oil changes, etc. Which are documented. The vehicle has 150,229 miles. In light of the mechanic telling us about this problem, we fill that Hyundai should do something about this. The mechanic indicated that Hyundai recalled the Santa Fe and sonata with the exact same motor, but did not recall the Tucson. He also indicated that 30,000 Tucson's were recalled for the exact same problem as ours in Canada. How can this be there and not in the United States? this was very dangerous. I am relieved that I was able to get off the road without being rear ended. Please let us know what can be done by Hyundai. I can submit a photo of our vehicle and the oil in the jar, and the motor, if that would help. I had to look for this website to see what our recourse was. Most people I have talked with are not aware of this website for problems.
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. Harrisonburg Hyundai (2811 S main St, harrisonburg, va 22801, (855) 475-9483) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted to confirm when the parts were to become available. The contact stated that when the vehicle was started, the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic, but the mechanic did not want to perform a diagnostic test. The contact was advised to schedule an appointment with the dealer. The failure mileage was 114,888. VIN tool confirms parts not available.
Manufacturer sent recall letter in early February stating the engine was under recall for oil leak / possibility of failure causing a serious loss of power situation while driving no adverse action this far but we no longer feel safe driving this vehicle as the engine may ail at any time with no warning
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA campaign number: 19V063000 (engine and engine cooling). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Burns Hyundai (550 w rte 70, marlton, NJ 08053, (856) 983-3700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Hyundai Tucson. While driving, the contact heard a loud banging noise, which possibly originated from the connecting rods from the engine pistons. An independent mechanic stated that the engine needed to be replaced. The dealer and manufacturer were not contacted. The vehicle was not repaired. The failure mileage was 149,000.
A D V E R T I S E M E N T S
- Cumberland, MD, USA