This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2018 Hyundai Sonata with only 128k miles already needs a new engine due to oil consumption. I have done the regular maintenance on the car and have only put roughly 25k miles on the car since owning
- Component or system that failed: engine (cylinder #4 misfire) - Safety was put at risk twice: once when knock sensor went off on interstate (October) and engine went into limp mode (aka protection mode). Required a tow from the, which was tricky with a vehicle full of passengers. Safety was put at risk gain when vehicle began to stutter/sputter on interstate (December). Drove 4-cylinder vehicle essentially on three cylinders an hour to dealership - Problem has been confirmed by dealer (Southern States Hyundai, Raleigh, NC) - vehicle has been inspected by warranty inspector, who requests approval before disassembling engine to diagnose issue. However, based upon maintenance records and manufacturer's history of engine issues (more on this below), owner should not be liable for investigating a well known issue. At the time of this writing, the issue has been escalated beyond the dealership and warranty to Hyundai Motor America, and currently awaiting the results of their findings. - symptoms of the problem include constant oil leak from vehicle purchase in May 2024 up to engine failure in December 2024. Various temporary remedies (oil changes and repairs, including oil drain plug gasket replacement, crush washer replacement, and replacement of cracked oil pan) did not fix the issue. Additionally, in the October incident, Hyundai dealership (Sport Durst Hyundai, Durham, NC) simply updated the knock sensor detection (KDS) software, despite the vehicle previously receiving the update in 2019 (this can be verified). Finally, owner, noted "engine knocking" (aka 'tapping') in vehicle prior to engine failure. - Hyundai (the manufacturer) settled a class action lawsuit in 2021. Vehicle is one of the vehicles listed under Class Vehicles, but dealer, nor warranty company, nor Hyundai seem to want to resolve issue, which both alienates owner and presents a safety hazard, as the vehicle is unsafe to drive. All claims here will be supposed via documentation and images.
The contact owns a 2018 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The manufacturer was contacted and approved the engine replacement. The vehicle was repaired; however, the contact stated that the check engine warning light continued to flicker on the instrument panel. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the most recent failure The approximate failure mileage was 111,000.
My cars engine is failing. My safety as well as other around me are at risk because the more oil my engine consumes, the more it is likely to quite literally blow up. My car just hit 60,000 and my dealership has informed me that I need an engine replacement. The manufacturer will not take accountability for their fault engines, even though my dealership told me they see this same engine problem come in every single day. Since before my car hit 60,000 in October 2023, my oil light came on which is odd because I-??ve always maintained my car well. Since then, my car has been burning 4-5 quarts of oil in 1000 miles. My engine has an oil consumption issue, as do many other Hyundai models but Hyundai refuses to acknowledge this issue. Go on Tik tok, look at how many people are having the same problem. Call a Hyundai service center, any one of your choice, they will tell you that they see oil consumption motor issues every day. Hyundai corporate told me it is not their problem, and good luck. This is unethical and immoral and there needs to be a recall. There is no reason why I need an engine replacement at 60,000 miles.
43000 miles on car. original owner. new battery. car does not cold start in the morning. all electronics light up, but engine doesn't start. This is a known issue from all the posts i found online, yet Hyundai has not issued a recall. I paid 300 for a battery 2 weeks ago and the issue didn't resolve. Now i am being told by dealer it is the starter and it's not covered because my 5 yr warranty is expired (my car is 6 years old). This is a known safety issue across the 2018 Sonata line. This should be a recall or bulletin, instead I have to come up with hundreds of dollars more to replace a starter on a car with ONLY 43,000 miles.
- Knoxville, TN, USA
Search CarComplaints.com for these popular complaint phrases...
Approximately 6-8 weeks ago, I was driving home and my oil light began turning on and off. This had never happened before. It was nighttime and I was only a few miles from home so I continued driving. The next morning, I checked the oil to find that the reservoir was bone dry. There had been no warning light whatsoever prior to this incident. At this point, the vehicle had about 65,000 miles on it. I had to put 2 quarts of oil in before it would even register on the dipstick so I could get it to my mechanic. Upon arriving to his business, he explained that Hyundai is well aware of this ongoing issue of oil consumption but they are doing nothing about it. I had not driven excessive miles without an oil change and faithfully get it changed between 3,000-5,000 miles, which is perfectly acceptable for this vehicle. I have all receipts from these changes. I have begun to maintain a record indicating the oil that I have added over the last 1,700 miles. It has been 2.5 quarts. The morning I brought the car to my mechanic I reached out to the Hyundai dealership and was told I would need to pay for a diagnostic, then two oil consumption tests. I declined and promptly reached out to Hyundai corporate. They told me the same nonsense and then offered to have their consumer division reach out to me. Ultimately, that person told me I would need to do the same thing, so they were entirely useless in facilitating any reasonable resolution. I subsequently found out about the oil consumption problem that thousands of people have reported in various models and years. I joined a few Hyundai oil consumption groups on Facebook and now realize how many people have been impacted by this issue. I still owe $5,600 on the car but feel that the issue will not be handled by Hyundai and don't wish to have ongoing concerns with driving the car and constantly topping it off with oil. As a result, I feel that I am forced to pay off this car and buy something else.
Car is having a misfire in cylinder 4. Carbon is being built up in my spark plugs and causing gas build up in the spark plugs. Engine burning oil fast.
The contact owns a 2018 Hyundai Sonata. The contact stated that while driving at 55 MPH, the vehicle suddenly lost motive power and was unable to accelerate above 60 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the knock sensor. The vehicle was repaired, but the failure reoccurred. The contact stated that later while driving at an undisclosed speed, the vehicle inadvertently lost all motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed back to the dealer, who diagnosed a failure with the connecting rod bearings. The contact was informed that metal was observed within the engine and that the engine would need to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V727000 (Engine), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 67,000.
The contact owns a 2018 Hyundai Sonata. The contact stated while driving 70 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to the dealer where the dealer performed a compression check. The failure reoccurred. The vehicle was taken back to the dealer and the contact was advised to drive the vehicle until it blew up. In addition, the contact stated that all four seat belts had failed to function as intended. The contact stated that the front driver's side and passenger's side seat belts failed to retract as intended. The contact stated that the seat belts failed to secure the passengers in place. Additionally, the contact stated that the rear seat belts completely failed to retract as needed. The vehicle was not diagnosed or repaired by the independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for a combustion check and an oil consumption test to be performed out-of-pocket expense. The failure mileage was approximately 100,000.
My car is part of a campaign due to rod-bearing failure where the engine experiences problems such as complete failure, vibrating, hesitating, engine light on, and oil light on. I've been communicating with Hyundai who is not helping me with this issue. I was advised by them to continue driving the car "until the engine seizes", or I hear "a loud knocking noise". Upon inspection, three local Hyundai employees "agreed 100%" I need a new engine. However, per these employees Hyundai Corporate will not approve the replacement even though the vehicle is constantly experiencing the above symptoms above, simply because there is not a "loud knocking noise" coming from the engine. Even though ALL the other issues are present. This is very unsafe. I have a minor child I take to school daily, for an advisor to advise to drive the vehicle until "the engine seizes" is extremely dangerous, especially when they are aware my VIN is associated with engine replacement. My car exhibits symptoms of a rod-bearing failure and this multi-billion dollar company is taking advantage of hard-working urban mothers, by turning a blind eye and trying to require me to pay thousands of dollars up front for a problem THEY created by selling a vehicle with faulty engine. Again, the technicians indicated i in fact do need the engine replaced, but that Hyundai Corporate will require me to pay for a diagnostic test, rod-bearing test, and engine compression test because Corporate does not take their word for it. The fact a auto manufacturer is advising people to drive in such an unsafe manner is disheartening. If my child and I get injured in an accident by following their advice, our blood will be on their hands!
The electrical and engines in these cars are horrible. The steering wheel keeps locking up while driving cause everything to flick inside the car. This is a major safety issue for me when I am driving and I am unable to control the steering wheel. Dealership claimed they don-??t see the issue with the car which I am stating. The vehicle was only inspected by a mechanic and since Hyundai said they couldn-??t find anything a 3rd party confirmed that this was a ongoing issue and dealership could-??ve caught it but it-??s cheaper the sell the car. No everything happens at once especially if I-??m turning or driving under 40 mph. First appeared 15 days after I bought the vehicle I alerted the dealership immediately
The vehicle is burning oil at a high rate in a short period of time, a known issue that is affecting thousands of other people, and Hyundai refuses to issue a recall to fix this issue. If I forget to add oil every 500-1000 miles, I risk the engine locking up while driving. Their cars are dangerous to drive and are unsafe to be on the road with other drivers. They put profit over the safety of their customers.
While driving on the freeway the car would not accelerate over 45 mph and then began to lose acceleration all together. The oil and engine lights came on and we were able to pull to the shoulder. Turned the engine off and then was unable to restart. Losing power on the freeway would be considered a safety risk. The car was towed to the mechanic who checked the oil and found it was three quarts low, however, two months prior the oil had been changed along with the oilpan being replaced as it was cracked. It was then towed to the dealership and after three months of diagnostics and inspections I was told the engine needed to be replaced. The Hyundai dealership is unwilling to share any communications between them and Hyundai USA. In 2019 the ECM was updated per recall 953. The car is available for inspection at your convenience. I think it's important to note that this is a six-year-old vehicle with under 55,000 miles.
As detailed in the attached letter to Hyundai, the car has had multiple engine issues that the company refuses to resolve even though they are well aware of the on-going engine problems in Sonatas. The problem started in August 2023 and is on-going.
Vehicle is loosing a quart of oil every two weeks. When taken in for service no problems found. Dealership says their is a known engine problem but since I am the second owner no warrenty applies. Their suggestion is to constantly pit oil in the vehicle. This problem has effected many hyundai owners and should be on the company to fix the problem.
Engine began making knocking sound then car while in the highway was not able to accelerate. This slowdown put driver at risk for highway accident. Took car to dealership. They said the engine needed replaced then the next day said no Hyundai said it needed a sensor. This was a bandaid fix as it continued to go through oil faster than it could be changed this led to engine shake and knocking several months after the band aid fix. The car was not able to accelerate again. Again took it to Hyundai dealership said it need an oil test required us to do and pay for an oil change when we had just done one. Drive the 1000 miles brought it back failed the oil test said they need to do some sort of engine clean. Hyundai refused as the car doesn-??t have oil change records for the first three years. No record of oil change was recorded even though they were completed. It being five and six years ago we don-??t have receipts but believe these were part of the lease and completed at the dealership at no cost. Now Hyundai not even doing the rest of the oil test but say engine needs replaced however they will not cover the repair. We have all records after the car was purchased off the lease other car we own has full oil change records but since we are not able to locate and no one recorded they have denied the repair of a known issue with their engine. This engine issue needs a full investigation as they are trying to get away with not fixing THEIR known problem. This is a driving hazard for the cars still on the road as the engine will suddenly lose the ability to accelerate and could cause a major accident.
Had issues with engine consuming oil. Took to dealer who completed an engine oil consumption test to find the engine oil was 3 quarts low. All services had been completed through the dealer for the life of the vehicle. Engine replacement was approved. Vehicle was still under warranty. Vehicle was at 88227 miles when taken to dealer for repairs for oil consumption.
I was the owner of a 2018 Sonata until I was t-boned and the car was totaled. I started to make a left turn into a school parking lot when the engine kind of stalled or more like stuttered and did not go forward as usual. The oncoming car then struck me before I was completely in the driveway. My vehicle was totaled as was the other one. Fortunately no one was on the passenger's side where the other car hit me. However the seat belt did not engage which resulted in me slamming very hard into the steering column. This resulted in bruised on my right side which cleared up in several weeks, but, unfortunately, I received a heart contusion on my left side which is still causing shortness of breath. Hyundai will not acknowledge a problem with the engine or the seat belt.
Hello, I am the original owner for my 2018 Hyundai Sonata. I have now had numerous issues with this vehicle that has now left me stalled on the highway twice resulting in a near accident and the vehicle being towed twice to a dealership. I am now having issues with oil consumption with me needing to put in at least 1q per week to ensure the reading on the dipstick is above -??L-??. I have my vehicle serviced at the Hyundai dealership and they first brought to my attention at 90k miles that when I would go in for my scheduled oil changes the engine was nearly dry. I took my vehicle to a Midas to have it inspected for an oil leak with their mechanics twice saying there was not an oil leak. It was the mechanic here at Midas that informed me of the oil consumption issues Theta II Hyundai engines have been experiencing and to take it into the dealership to see what can be done. This has been an issue my dealership has known about, but they are refusing to assist stating the vehicle is now out of warranty at 104k miles. I have the receipts proving the vehicle has been maintained according to the manufacturers recommendation. My vehicle now will fill with the smell of burning oil when I-??m driving, I-??ve had the spark plugs replaced once and the new spark plugs are already coated in oil and my vehicle lurches when I-??m accelerating to get onto the highway. I feel very unsafe driving this vehicle and fear it-??s a matter of time before it leaves me stranded on the highway again.
A D V E R T I S E M E N T S
- Rapid City, SD, USA