This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Oil pan crack. Leaking oil can get on engine or underbody components causing fire or failure of breaking systems causing an accident resulting in death. Problem was identified by dealer and in fact the dealer rep said this was common. It has not been inspected by police or insurance reps. There is no warning systems in place for a cracked pan.
The contact owns a 2018 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the vehicle jerked and failed to accelerate as designed. The contact stated that the check engine warning light was illuminated. The contact drove the vehicle to the residence and then contacted the dealer. The vehicle was diagnosed but was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 83,920.
I own a 2018 Hyundai Sonata SEL. I purchased the car in 2020 with ~17,000 miles on it. At ~50,000 miles the engine begin burning oil. It has progressively gotten worse. I can-??t bring myself to have anyone drive my car because of this issue. It is all to likely that the result of the car burning so much oil in a short period of time. That it can pose a serious risk to anyone driving the car if the oil wasn-??t checked. This is not a common problem with many cars, this is a problem with Hyundai vehicles. The negligence of not issuing a recall for this is horrible. I have taken my car to private mechanics and Hyundai service centers. The response I get is -??oh yeah they-??re know for burning oil and there-??s not much to do about it.-?? That-??s a ridiculous response to situation like this for the thousands of owners. How long will it take to issue a recall, until a life is taken? When the issue could have been fixed by issuing a recall. Complete negligence on Hyundai and the NHTSA.
Purchased this vehicle with about 64K miles. Vehicle, as per CarFax report, has been meticulously maintained. Upon delivery, we changed the oil and filter with full-synthetic Amsoil. We ensured oil levels were appropriate prior to returning to service. No more than 1,000 miles later, roughly incurred in about a month, we checked oil levels again. This time, it required about 1.25 quarts to return it to the appropriate level.We did research and apparently, there is a class-action lawsuit filed by owners of Hyundai vehicles with this specific engine, the Theta II 2.4L 4-cylinder engine. Here's an article making reference to apparently your organization already looking into these complaints. [XXX] Could you please advise if the NHTSA will take the necessary steps to request Hyundai to issue a recall? I have found multiple articles where Hyundai is rejecting to take any action on their own, in most cases, advising their customers that such level of oil consumption is 'normal'. That clearly contradicts their own owner's manual guidelines. I own a 2001 Chevrolet Suburban 1500LT with 302K miles and the vehicle will go nearly 5K miles between oil changes while requiring no more than 1/2 quart of oil to keep it at the appropriate levels. I also own a 2019 Honda Accord 2.0T that normally requires oil changes every 10K miles and it seldom requires more than 1/8 of a quart to keep at the appropriate oil levels. There is definitely something definitely wrong with this engine type and requires governmental involvement to hold the manufacturer to provide adequate remediation. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2018 Hyundai Sonata began running low on oil around May 2022 when the car had 86,400 miles on it. I informed the local dealership where I bought the car and had all maintenance completed. The dealership and myself contacted Hyundai Corp. Hyundai Corp approved oil consumption testing which resulted in an induction cleaning in Sept. 2022. This did not resolve the oil burning issue. The dealership service staff informed me that I was given a lifetime warranty on the engine and to keep driving it and putting oil in as needed until the engine failed and then to bring it to the dealership for replacement engine. There evidently was not a fix for the problem. Most recently I have been putting oil in the car every Sunday. I sent an email message to Hyundai Corp about a month ago to request to talk with a case manager regarding this excessive oil issue. In the meantime I have taken my car to the dealership for all suggested maintenance and informed them of the continued oil consumption. Before I received a response from Hyundai, my engine failed. I pulled out of my drive way and my car was stalling and would not accelerate properly then my engine light came on. I drove the car about a quarter mile down the road and turned around and came home in this very scary condition. This is a safety issue due to pulling out on a road with no power to accelerate. I had it towed to the dealership. I was give a case manager from Hyundai. My car has burnt valves and excessive carbon build up from excessive oil burning. Hyundai will not cover engine replacement costs, or buy back the vehicle. This vehicle is available for inspection. I'm not sure if I should leave it at dealership or have it towed home.
- Chillicothe, OH, USA
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Engine is failing, stalls frequently. Dealership where I bought the car will not help, other dealership advised us to drive the car until the engine fails. I do not feel safe driving this car with my children.
I was driving and when I made a left turn I heard a sucking type of noise coming from the engine. I immediately made an appointment at my local Hyundai dealership, however they were booked for another month so I made it at my local mechanic shop. After inspection by the mechanic I was told and confirmed that the noise was a result of having barely ANY OIL LEFT IN MY ENGINE!!! Because the oil pan had a hairline crack in it and had leaked the oil out. My check engine light had never come on through this process. This is so dangerous because my engine could have eventually seized while being in traffic with potential harm to both myself, people in my car and other vehicle traffic!!! Also, WHO KNOWS HOW MUCH DAMAGE WAS DONE TO MY ENGINE AS A RESULT OF THIS!!! My engine can be ruined!!!
The contact owns a 2018 Hyundai Sonata. The contact stated while driving 65 MPH uphill, the vehicle shuddered. The check engine warning light and low oil pressure warning light were illuminated. The contact was able to pull to the side of the road and turned off the vehicle. The vehicle was towed to an independent mechanic, where an oil change was performed, and the spark plugs were replaced. The vehicle was repaired. The contact related the failure to NHTSA Action Number: DP22003 (Engine). The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 77,347.
My car is misfiring, hesitating accelerating, severely shaking and vibrating which you can feel in the pedals and steering wheel, and the check engine light is on. This issue has been ongoing for over a week already. When the engine light first came on on 9/7, i pulled over on the side of the road and had a mobile mechanic check it out. The code was coming up as a bad ignition coil in cylinder 1. When he took out the coil and spark plugs, he saw scoring on the spark plug from oil as well as oil being consumed in the cylinder itself which has been causing my vehicle to misfire. The mobile mechanic stated on his invoice that I need a new engine. I took my car to Faulkner Hyundai on 9/11 and they said the best they can do is an oil consumption test even though they personally know I need an engine as well. I have not been able to drive the vehicle due to the ongoing issues, I am afraid for my life and safety that god forbid the car stalls out on the highway while I am traveling to or from work I could get into a major accident. They are putting my life in jeopardy.
The contact owns a 2018 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who retrieved DTC Code: P1326 and related the failure to Technical Service Bulletin: 20-01-024H-1 (Theta GDI Engine DTC P1326 - Engine Inspection / Replacement); however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 59,000.
Oil leaking, replaced gaskets Oil continues to burn at a fast rate. Putting up to 6qt oil extra every month. Oil changes have been regular. Dealership only cleaned engine and told me that was all they could do.
Car consumes TOO much oil. Even after I get an oil change I have to add more oil weeks later and the oil is always black. Several times the sensor has gone out on me on the hwy and I-??m not able to accelerate or go over 35 miles which is extremely dangerous.
This vehicle consumes one quart of oil every 1000 miles. I have documentation to prove it. Hyundai has done their own asessments and claimed that it consumes less. There was a class action lawsuit filed in California for this issue.
My engine was burning oil, I was/ am up to date with my oil changes. The oil suddenly kept being dirty. My car broke down twice. One time oil was shooting out of the top of my engine and it was smoking. Hyundai claimed it was neglect and only accepted my paper copy of oil changes but not the ones on my debit card statement.
I first reported issues with my vehicle to a local Hyundai dealer January 16, 2023. I was advised I couldn-??t get an appointment until March 8, 2023. Since March 8, 2023 I have taken my car to the dealer my numerous times for a series of testing over the course of 3 months. I was advised my car was burning too much oil of oil per 1000 miles. I was also advised that the transvalve and engine needed to be inspected by an adjuster to determine a faulty engine in order to get approval from the manufacturer. My car was at the dealer for almost a week. On June 15, 2023 the Hyundai dealership advised the engine was faulty. I was also advised warranty approved for a new engine due to faulty engine/oil consumption. I was advised to pick up my vehicle from the dealership. On June 16, 2023 I picked up my vehicle. I was told by the dealership to keep driving my vehicle until the new engine came in due. I was denied a loaner/rental at the time even though they knew the car had a faulty engine. Immediately after leaving the dealership dealership my car started smoking. I pulled over immediately got out. The car caught on fire and burst into flames. This was a very dangerous safety risk. It caused panic attacks, anxiety, headaches, and lots of sleepless nights. If I hadn-??t gotten out sooner I could-??ve been severely injured or dead. The car is with the insurance company. A field investigation has been done by the insurance. They determined faulty engine and total loss if the vehicle. It is still available for inspection if needed. There were no warning lamps or messages before the car started smoking or caught fire.
My 2018 sonata has been stalling out while I-??m driving more so when I accelerate.I have a baby that I-??m scared to drive with in the car because it does it randomly. It has been happening more & more everyday. I got new parts/starter etc. No codes on dash. Have an appointment next week with Hyundai to take a look.
After only 38,000 miles, the engine seized up and failed to start. Has been a the dealership where I purchased it for 2 months and has yet to be looked
When driving the car on the highway - "check engine - hybrid system" warning lights come on and indicate hybrid system issue and to shut car off immediately. Extreme safety issue as the car goes from highway speeds to 35MPH almost instantly. This has happened seven times now and Hyundai keeps indicating that technicians are following engineering guidance in fixing the issue related to the knock sensor. The seventh occurrence happened on May 23rd of 2023. First one was in December 2021. As Hyundai is unable to correctly fix the issue I have repeatedly asked for them to replace the car since it is an extreme safety issue but they will not do so. Still waiting for diagnosis of the latest occurrence from May 23rd. Hyundai does not acknowledge that this issue is of safety concern and just indicates that the issue has been fixed each time it occurs.
A D V E R T I S E M E N T S
- Virginia Beach , VA, USA