10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
17,070 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Hyundai Sonata steering problems

steering problem

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2017 Hyundai Sonata Owner Comments (Page 5 of 8)

« Read the previous 20 complaints

problem #78

Apr 262022

Sonata

  • miles

A D V E R T I S E M E N T S

I was driving into work in the parking lot and the steering wheel locked as I was pulling into parking lot going around the building. I had to turn the car off and then back on for the steering wheel could go back to normal.

- Mansfield, TX, USA

problem #77

May 052022

Sonata

  • miles
I was coming home with my family from the grocery store as we were coming around the turn the car steering wheel locked up on the road Luckly i was the only car on the road at the time, so I had to pull over turn the car of and turn it back on and it went back to normal. This has been happing now for the past 2 week after 6 months when it first started.

- Mansfield , TX, USA

problem #76

May 062022

Sonata

  • miles
Car steering will has locked up while driving as I was making a turn the steering wheel has locked to where it is hard to steer. This happened 6 months ago the same thing happened and then it went away I took the car to Hyundia and left it there for 2 weeks, but it didn't lock up there is no diagnostic code for it. I was on the highway driving straight and it locked up as well. The car has been doing this now on and off for about 3 weeks now. This needs to be recalled but Hyundia is not trying to do nothing until someone is hurt.

- Mansfield, TX, USA

problem #75

May 012022

Sonata

  • miles

A D V E R T I S E M E N T S

I own a 2017 Hyundai Sonata. About a year ago I was driving it and suddenly the steering wheel froze and I lost control of my car. Two warning lights went on. I pulled off the road to a safe place, struggling to turn the steering wheel in the direction I needed to go. I turned the car off. When I turned the car back on, everything seemed normal. The next day I took it to the Hyundai Dealer in Renton, WA. They ran it through a $180 diagnostic but couldn-??t come up with a problem. Fast forward to May 1, 2022. As I was leaving a parking lot the steering froze up and it was hard to control just like the first incident. Two lights came on, the stabilizing and a triangle with an ! indicator lights. Again, I turned the engine off and back on and it worked normally. 30 miles later while maneuvering a turn, the car froze up again in heavy traffic. Turning the car off and back on fixed it. Today I took the car back to the same Renton Car Pro Hyundai. They determined this time that the steering column needed to be replaced for a cost of $2005 and it wasn-??t under warranty. (the mechanic said that it expired 12000 miles earlier---about a year ago). I have since researched the internet on this problem, and it is widely known that this is a problem has affected many Sonata drivers. https://This problem causes extreme safety issues. It causes the driver to lose control of the vehicle. It appears to happen at unknown or predictable times and gives the feeling of being in a very unsafe auto. This car has 73k miles and has not been in any accidents. I am the original owner and have had regular servicing on the vehicle. I believe it is important for the auto makers to be held accountable for having so many vehicles with this problem. It is an expense that should not fall onto the owner of the car. I hope you will research the documented reports of many, many incidents where the steering has froze up during operation.

- Tukwila, WA, USA

problem #74

Apr 032022

Sonata

  • miles
Vehicle-??s engine began to emit a knocking sound that would increase in volume and speed as engine progressed in speed. Engine suddenly lost power, check engine light began to flash and traction control disabled itself. Vehicle was pulled over and turned off when it immediately began to rapidly self immolate over the course of minutes while the power to the engine was completely disabled.

- North Lauderdale, FL, USA

problem #73

Mar 082022

Sonata

  • miles
Was driving and the steering wheel became hard to steer. Had two lights come on the dash, steering wheel with an exclamation point and the traction control. I was able to pull over and shut the car off. I waited a few minutes and turned the car back on. The lights went off and steering was back.

- Sussex, NJ, USA

problem #72

Dec 012021

Sonata

  • miles

A D V E R T I S E M E N T S

power steering went out, apparently this is common with this year/model but there is still not a recall on

- Grapevine, TX, USA

problem #71

Feb 072022

Sonata

  • miles
"Steering wheel exclamation" red warning dash light came up on dash and lost all power steering abilities.

- Pell City, AL, USA

problem #70

Dec 172021

Sonata

  • miles
Steering wheel and response was "intermittently" grinding and non-responsive. This situation has occurred sporadically over the course of the fall of 2021. On December 17, 2021 while on the way to work, the steering system "froze" while I was driving and put me in a very dangerous and hazardous situation. Dash warning lights indicated a red steering wheel symbol with a cross-line and the orange anti-skid symbol at the time of the incident. I immediately stopped the car and turned it off. Upon re-start, all dash warning lights were off and the steering seemed to work normally. I next carefully and slowly drove the car to my local car repair shop. They could not duplicate the problem, but felt certain it was the electronic power steering module that was failing intermittently. My local shop strongly recommended I have the vehicle towed to the Hyundai dealership for evaluation and repair. I had the car towed to Huffines Hyundai in Plano, Texas on Dec. 21, 2021. After three weeks in at the Huffines Plano Service Shop, the service manager called and stated they are unable to duplicate the problem and to "come pick up your car". I have called and created an incident report with Hyundai National Help line, but to date, no resolution has been offered other than "come get your car". This is clearly a driver and road safety issue. When the steering failed, I could not turn the wheel at all. The car was out of my control. Stopping was the only thing I still had control of, and even this was dangerous as I was on a very busy 6-lane divided thoroughfare. This electrical (or mechanical) failure put me and all other drivers around in a dangerous situation. Clearly, I am not comfortable retrieving this car and putting it back on the road. Please Advise my next best step(s)

- Dallas, TX, USA

problem #69

Dec 122021

Sonata

  • miles
The electrical steering system lock up. If I cannot steer it a big safety problem for me and other drivers Will call dealer today (not sure if it must be towed) No inspection yet Yes I did get a waring lamp light but the streeing wheel could not be moved ( light came on after staring car

- Palm City, FL, USA

problem #68

Sep 222021

Sonata

  • miles

A D V E R T I S E M E N T S

3 times steering has locked up while driving. Had to turn vehicle off and back on to get it working again. Have not driven since last incident as it is too dangerous. Will tow to mechanic to have it looked at. Have read many complaints from other owners with same problem. Hyundai has not issued recall for this problem and not admit it is a problem. This is serious and could cause death or serious injury.

- Beaufort, SC, USA

problem #67

Sep 272021

Sonata

  • miles
When steering right in a corner of a traffic light the car loss the Electric Power Steering and it became very hard to steer the car. The Electric Power steering light and the Traction Control light went On. I drove straight to a safe location where I pulled over, the steering wheel was very hard to turn. I shut down the car to check the car manual.After approximately 5 min, I started up the car again, I noticed the electric power steering came on again and the ESP & TC lights were not visible any more. I drove home to park the car. The failure did not show again.

- Placentia, CA, USA

problem #66

Sep 072021

Sonata

  • miles
The steering collar has locked up while driving home and on the street 4x's since Mid August. I was lucky that I was strong enough to get it to turn and I was able to turn the car off and back on and the steering wheel went back to regular control. This is a serious issue that Hyundai will not do a recall on. My family and I could be in the car and this could have happen. The biggest problem is that this can not be confirmed by any one there is not diagnosis code for a steering collar. The waring lights come on at the same time once the wheel locks up on you. You have to stop the car turn it off and turn it back on so it can work properly once it happens.

- Mansfield, TX, USA

problem #65

Sep 012021

Sonata

  • miles
The steering wheel continuously locks up when pulling out of the driveway or a parking spot. It has gotten to the point where it was completely locked and my car is now unable to be driven. It also has locked while driving on the road twice prior to that. No warning signs popped up before the situation happened. Usually when it would happen, I would turn the car on and off, and the issue would be resolved, but now I-??m unable to drive my car as it has completely locked. I brought the car in prior to this to the Hyundai dealership in Puyallup, WA, and they advised that the MDPS column needs to be replaced which will cost $3,000. I asked them if they have received any complaints about this, and they stated that they haven-??t, yet when I look online I see hundreds of Hyundai owners stating that they have had similar issues with their power steering. Clearly the cars need to be recalled immediately has this is a safety hazard for many Hyundai owners.

- Federal Way, WA, USA

problem #64

Jul 272021

Sonata

  • miles
Power steering failure on 07/27/2021 as reported in complaint number 11427000. It took until 08/24/2021 to have the vehicle checked at Ricart Automotive in Columbus Ohio. The problem could not be duplicated at the dealer and no error codes were found. The car is not considered safe to drive by the owner, since I do not know when or under what conditions the power steering will malfunction again. 28000 miles, original owner.

- Columbus, OH, USA

problem #63

Aug 082021

Sonata

  • miles
On two occasions my steering wheel locked up completely. Fortunately at the times I was only maneuvering my car at low speeds and I was able to stop the car in time. I was only able to regain steering after shutting off the engine and restarting. Both times the lockups occurred immediately following a -??hard over-?? steering wherein the steering wheel was held against a stop. i.e.,the wheel could turn no further. After rebooting the startup, the steering returned to normal. I-??m a little reluctant to try this maneuver again but I-??m sure that the lockup could be repeated.

- Camarillo, CA, USA

problem #62

Jul 272021

Sonata

  • miles
On numerous occasions, the steering wheel feels loose after starting but then begins to work normally. On 7/27/2021, as I was backing out of the driveway, there was excessive steering wheel motion where the wheels did not turn at all even though the steering wheel was turned in each direction about 10 degrees. Then the power steering completely stopped working at all, and I had to steer the car to the curb with extreme effort since the power assist was completely gone. Several dash warning lights were illuminated including the traction control light. After turning the car off, and then back on, the steering was back to normal. I have continued driving the car for the last three days and the problem has not recurred. But I am very nervous about the safety aspect of this and don't enjoy driving the car anymore. I am the original owner of the car and it only has about 28000 miles on it.

- Columbus, OH, USA

problem #61

Jun 292021

Sonata

  • 72,000 miles
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 70 mph, the steering wheel became difficult to turn. The vehicle was restarted, and the power steering functionality was restored. The contact stated that the traction control and power steering warning lights were illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.

- Katy, TX, USA

problem #60

Jun 082021

Sonata

  • miles
Was driving on a busy road. Turned the corner and went to accelerate and once I hit 45 my steering locked up, couldn't turn or adjust my vehicle at all. I had my 3 kids in the car and was lucky we could get to the side of the road. Shut off the car and started it up and seemed fine. Then later that day i was driving on highway going 65 and my steering locked up and I couldn't drive. Lucky it was early morning and no traffic because I was able to get to the side of the road. This needs to be recalled before someone loses their life!

- Wheatland, CA, USA

problem #59

Feb 022021

Sonata

  • miles
The power steering on 2017 Hyundai Sonata's will randomly stop working while I am driving. It started as an every month occurrence and now has become more than weekly occurrence. The steering locks up and two light indicators illuminate on the dashboard. These two lights are not on prior to the random power steering failure. My family's safety is at risk every time this occurs as are those on the road near my vehicle. I purchased this vehicle from my 88 year old grandmother. This extreme safety problem would have killed her had it happened when she was driving. I have taken the vehicle to a local dealership who seemed to be aware of the notorious problem on 2017 Sonata's but they explained that they are unable to reproduce the failure in their shop, so they are unable to fix the problem.

- Chapel Hill, NC, USA

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