This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My power steering stopped working while driving my car I can-??t turn car left or right and no way to know how to fix it unless I spend 1000 at a dealership and it-??s a dangerous situation
The power steering on my 2017 Sonata went out all the sudden while I was making a turn in a parking lot on 7/03/2022. The red power steering warning light and the yellow traction control warning light came on and the steering wheel locked up, please see attached picture. I almost hit a parked car because I was not able I complete my turn. This is the 2nd time happened to this 2017 Sonata in 5 weeks and it was as scary as the 1st time (05/28/2022) because there was no warning before malfunction happened. The power steering would restore and warning lights would turn off after the engine restarted. I contacted my local Hyundai service department in Fremont, CA, they told me they can-??t inspect my Sonata until early December because they don-??t have any available appointment for diagnostic until December. I told the service advisor that this is a series safety issue, but no further assistance was provided. Please investigate this safety issue because clearly there is something wrong with the electric power steering system and it will put other drivers and pedestrians in danger.
While driving my 2017 Sonata on a winding backroad my power steering suddenly locked up without warning, and I was unable to turn the vehicle left or right. Prior to this incident there were no warning or check engine lights lit indicating any type of issue with my car, and my power steering was operating normally. I hit, and jumped a curb striking a rock wall attempting to turn slightly left to keep myself in my lane, and on the road damaging the right passenger side rim and fender. After coming to a stop I noticed there were two warning lights that had activated. I immediately called my local Hyundai dealer (Imperial Hyundai of Milford Massachusetts) informing them of what had happened, and scheduled a service appointment to have this issue diagnosed. I was informed by the dealership that Hyundai is having issues with their electric assist steering motor, and computer module which controls the steering assist motor. Had this been my wife or son this would have definitely turned out differently, because I'm over 240lbs and could barely get the steering wheel to turn at all prior to hitting the curb. After shutting off the car, and then restarting it repeatedly for approx 30 minutes suddenly the service lights went out, and the vehicle started operating normally again. My appointment at the Hyundai dealer is on July 13, 2022. I was told Hyundai has extended the warranty on parts associated with the steering system, but they wouldn't tell me which parts are covered or not covered. That is the least of my concerns, because like I said had I not been the driver, or if this had happened at highway speed this could have been tragic. It's a serious safety issue
This locked up the second time in one day while we was coming home and it locked up when we made a turn into our driveway I had to park and turn the car off and back on again this is not safe
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Electronic Power Steering failed in the 2017 Hyundai Sonata Hybrid SE. As I was turning left the dashboard showed the EPS warning light, and EPS completely failed. Power steering locked, and I was unable to steer the car. I immediately put my hazard lights on to avoid any accident. I turned the vehicle off, waited a few seconds, and turned it back on. Steering was still extremely tight; I forced the steering wheel to turn slowly and gradually moved the car out of traffic. This was an extremely scary experience. My 3-year-old daughter was in the back in her car seat, and I consider ourselves to be very lucky on this date.
Steering wheel locks in place and will not unlock until the vehicle is completely stopped and turned off. Turing the vehicle back on will unlock the wheel. This happens at speeds between 10-65 mph and is extremely dangerous. This is an intermittent issue and happens on slight turn, sharp turns, low and high speed. It also happens in forward and reverse.
My power steering went out while I was driving - twice this week. Fortunately, I was still in my driveway when it happened. Vehicle has only has 23,00 miles on it. The dealers stated a new Power Steering Control Module was needed. Cost to repair: $1800.
My wife was driving the car on her way back from the grocery and the car locked up on her. She had to go off the side of the road to turn it off and back on so she could have the steering wheel controlled.
I just dropped my daughter off at her friend's house and was returning home whereas I was coming around the curve the steering locked up and I almost hit a car that was on the opposite side of the road. This needs to be fixed.
On 5/28/2022 at 6:26pm PST, I was driving about 15 MPH on a local street in my neighborhood in Hayward, CA. All of the sudden, my power steering wheel locked up and without power steering. I can-??t turn or steer my vehicle in any direction and both the red electronic power steering light and the traction control warning light were light up on the dashboard. I stopped my car in the middle of the road because it was extremely scary and dangerous that I didn-??t have any steering control of my car at all. I didn-??t know what to do, so I turned off the engine and I restarted my vehicle just to see what happen and both the electronic power steering light and traction control warning light disappeared. And the power steering is back to normal. I contacted Hyundai dealership and reported my dangerous incident. The representative of Hyundai dealer said they can-??t replicate the problem and there is no opened power steering recall for my 2017 Hyundai Sonata. My incident happened without any warning and the power steering failure is extremely dangerous to the driver and other drivers on the road, please take this power steering issue seriously before anyone is seriously hurt or killed. If you have any questions and need more information, please contact me. I also have a short video of the entire incident recorded by my dash-cam, so it can be provided if it is helpful.
I was taking my daughter to her STARR Testing site on the street and the steering wheel locked up on me while my daughter was in the car and traffic was around us, I made it to a red light and where I was able to turn the car off and turn it back on to get the power sterling of the house
I was getting over into the turning lane going about 35mph on a public road and the power steering locked up the wheel I had to pull over to the side and turn the car off and turn back on me and my daughter was in the car as we were going to see the progress of our home being built.
Lost Steering power sitting at the ATM machine as I was pulling from the machine the steering wheel locked up, I had to pull into an empty parking spot and turn the car off and turn the car back on to have the steering wheel work proper again good thing it was at 8am when no one was really out.
Roughly 6 months ago the problem first occurred while backing up in a parking lot a steering wheel lit up on the dash as well as a traction control light in which then the steering wheel became hard to turn or loss of power steering. about 4 months ago the same thing occurred while driving the vehicle making a right turn power steering got tough and I had to slam on the brakes or I would have hit a another vehicle. And today the same thing happened while pulling into a parking lot I do have video and pictures of the situation The vehicle was taken to the Hyundai dealer last week where they had the vehicle for 3 days just to tell me the issue is not present or can't be duplicated so nothing was fixed. I got this vehicle from my wife and kids and now I don't want them around it. Don't understand how Hyundai has not put out a recall on this one search of the internet shows thousands of complaints about the same situation with the power steering
When I was coming home from my parents' house the steering wheel locked up two times on the way back from there. Both times I had to pull off to the side of road and turn the car off and then back on for the steering wheel to go back to normal this has not happened in 6 months I've called Hyundai and told them about it and they are not willing to do a recall.
A D V E R T I S E M E N T S
- Tolleson , AZ, USA