This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On June 30, 2024 I was driving a 2015 Hyundai Sonata and the car caught on fire. There were no warning lights/ dash indicators/ no check engine lights or other warnings present. I had just exited the highway and while sitting at a light, smoke began emanating from the hood and within seconds the smoke turned dark brown at the vents near the windshield. I immediately exited out of the vehicle. I did not have time to pull over out of traffic. The car was engulfed in flames within a very short period of time. I had only seconds to exit the car. I would have struggled to get any passengers out of the backseat safely (i.e. kids in car seats) had I not been the only one in the car at the time. We had notified Hyundai of engine concerns that began in 2023, and they had given us the runaround for many months requiring us to submit paperwork for oil changes for the lifetime of the car and to keep returning to the dealership for "testing" after driving a certain # of miles. They required us to bring the car in to have pictures of the engine taken to ensure there wasn't "neglect" to the car on our part. This excessive and lengthy process by Hyundai took several months after initial concerns were brought up with the dealer. After being required to submit voluminous amount of paperwork and several trips to the dealership for "testing", Hyundai finally agreed to replace the faulty engine. We were told we could continue to drive it until a new engine was ordered. The new engine was scheduled to be replaced on July 11, 2024 however, the car burst into flames on June 30, 2024. Had Hyundai taken appropriate action when the issue was first brought to their attention, this incident would have likely been avoided and had not endangered my life and others helping. Thank you for your attention to this incident.
My 2015 Hyundai Sonata Sport with 63k miles does not show any open recalls relating to fires however, my car was parked, went to turn it on, smelled an electrical smell and white smoke began billowing out of the engine. Within minutes the vehical engine compartment was engulfed in flames. I was able to remove my family from the vehicle and fire department came out to extinguish the vehicle. Thankfully everyone movedthere vehicles and no other vehicles were impacted but insurance has inspected the vehicle and determined it's a total loss as the whole engine compartment is melted. If not for me thinking and the action of others, many others cars could have been burned and my family burned and injured as they are still shook up about. Hyundai offered me a low settlement but there is know recall on the specific VIN for electrical or engine issues. The following weekend I met a guy who just purchased a pre-owned Hyundai and after leaving he stopped at a red light and the vehicle engine compartment went up in flames while parked. There is a larger issue at hand here and please help us investigate this so no one else has to go through this nightmare.
My Sonata is experiencing Engine failure due to excessive and irregular oil consumption. The Hyundai dealership conducted an oil consumption test in which it was discovered that the car is excessively using oil. My Safety and the safety of others were put at risk as the engine slow and stalls without prior warning and the check engine light does not come on until the vehicle slows and stalls. The vehicle was inspected at a Hyundai dealership and submitted to Hyundai for all or partial financial assistance for a new Engine and in turn was declined by Hyundai even though they have a know issue of their Engines consuming an unusually high rate of oil.
Car has a distinct burning smell when driving it. This has been going on since late summer of 2023. I moved to a different state from NC to AL. Had it inspected and because it wasn-??t smelling at the time the mechanic stated there were no issues. Also, got a recall for campaign 993 with my vin number from Hyundai and no dealership will honor it bc when they look up the vin it says no recall due. Please help me rectify this situation so I-??m not out of a car. I don-??t know if it-??s bc I relocated that I-??m not getting cooperation. I-??m not able to even schedule an appt with the dealership bc of this. Please help.
I was driving down [XXX], about 20 miles southwest of Atlanta when I saw flames and smoke come underneath the hood of my car. I pulled over to the right shoulder and I was able to exit the vehicle before the entire front engine compartment was melted and engulfed in flames. Local FD responded and extinguished the fire. FD was unable to explain what may have caused the issue. Vehicle is a total loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My car was smoking from under the hood. I had it towed to the dealer. Service dept said valve cover. Picked car up 2 days later and less than 1/4 mile from dealer the car was smoking, I called service department was told it was normal. Stopped at red light, smoking intense, turned back to dealer. I lost my brakes, stopped by the grace of God. Passerby told me to get out, my car was on fire. 2 minutes later it was fully engulfed. Total loss.
I am 86 years old. I bought the car brand new so I am the original owner. I have kept the car perfectly maintained and garaged from the day I bought it. My wife is also 86. She and I are the only ones that drive the car. To date, it has 73,822 miles on it. The main issue I am having is random, unpredictable stalling and hesitation when trying to accelerate. We have also had unintended acceleration. This always happens at the worst times which causes grave concern for our safety. We have taken the care to the dealership here in Cape Girardeau, MO called Chris Auffenberg Hyundai. They've charged me $130 only to tell me nothing is wrong. I have continued to try to work with them and they now have decided a new fuel pump will fix this which is $730. I have noticed there are already hundreds of complaints on the 2015 that all say they have the same exact issues I am having but this dealership doesn't seem to care. Here is what I have read. "The most common issue in the 2015 Sonata lies with its faulty throttle control system, which can cause stalling, hesitation, and even unintended acceleration. Currently, there is no fix from Hyundai." My dealership will not acknowledge this even though it is public information. I feel like they are going to keep replacing parts and are taking advantage of me. [XXX] is the Service Manager at this dealership and I am not happy how he is handling this. Please let me know if there is any additional information I can provide. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The panoramic sunroof wind deflector is off I seen online there was a recall about that. I call hyundai customer service about it they said it's been fix already in 2016. I'm a new owner and not sure where the work was done before I got it, but it came unglued again. I purchased the car from John amato hyundai dealership and get the services done there because I'm under a forever warranty and can't going anywhere eles because of the warranty. Which nothing is done free on it and all the work I've had done from them I believe they don't do everything because it still rides and sounds the same and there #1 excuse is that's how hyundai cars sounds. So with that being said if John amato fixed it, I see why it failed again. Can check my car to see if recalls were really preformed and done correctly and what's needed now to be like new again.
While driving, received Hybrid system warning that shut the car down. Power steering and braking were non-existent so safely stopping and pulling over was near impossible.
My 2015 Hyundai Sonata has recently been having both electrical and engine problems. Roughly a month ago, I had my vehicle completely stall in the middle of the highway. I lost power and a bunch of lights came on at once. Thankfully, I was in the right lane so I was able to safely get off the road even though I had many other cars speeding around me. I had no acceleration, I was just cruising off the highway at this point. Thankfully, my brakes did still work. Engine light and a bunch of errors turned on but went away once I pulled off and restarted the vehicle. I pulled off the road and once I decided to try and start it and go again, my car felt like it had hardly any power the whole way home. Fast forward to last weekend, I was driving home and my car would not accelerate. The engine light comes on and this time, my acceleration didn-??t completely shut off, I was just very limited. I had to ease into the gas because I felt like it was having a hard time shifting gears and keeping up with the RPMS. I felt uncomfortable pushing it above 50. As I got close to home, I noticed a knocking noise in the engine. I plugged one of my code readers in and it spit out 7e8, 7e9 and I believe it was p1326. Super rough start and feels like it-??s going to break down if I try to drive it. I-??ve left it parked since
I am unsure what exactly happened but it is giving an error code for the engine sensor. I was driving the expressway (55-65MPH) and my car went directly into safe mode. Which I didn-??t kno what it was til later. I went from going expressway speed to almost getting t-boned getting off of the exit ramp as I was unable to accelerate over 2RPMs. So my acceleration would jolt my car when going over 2RPMs. I made it to a gas station where I had my mechanic friend meet me. He said I had no oil. We put 4 quarts in and it barely did the job! I had gotten my car serviced and oil changed not too far from when my car began to -??shut down-??. So oil is in the compartment, the engine light turns off. Well then I-??m driving the expressway AGAIN thinking the problem is solved but also curious WHY and HOW I had no oil. All of a sudden the car goes back into the mode. Engine light comes on an I am once again going de-accelerating in traffic on an expressway. I get off an exit and make it home in back roads. I had to pay for rentals and I was unable to get it to the Hyundai manufacturer. I got it to another certified mechanic which stated there is an oil leak somewhere but is unable to be found. As the 4qts added days prior, was almost gone again. The engine sounds awful, there-??s rattling noises, noises sounding like a fan is broken but still spinning. There was absolutely NO warning signs prior. Nothing was on, nothing was off, absolutely NOTHING to forewarn me of this awful situation until it decided it was going to safe mode on the expressway out of nowhere. I owe thousands of dollars in rentals, I can-??t afford to even pay that off! For Hyundai to diagnose my car, they wanna charge 80$! When I already have the error code from the previous mechanic. I don-??t have the money to be doing this funny business. The car actually turned off when I was driving it and was in like an idle mode or something. I have no clue. Nobody has any idea where the oil goes. It isn-??t showing smoke anywhere
My car has an anti theft defect that-??s making cars like mine easy to be stolen. Over the weekend I took my kids to six flags and my car was stolen. I had my 3 kids with me and my wife. My kids are scared and feels unsafe. If theirs anything you guys can do to help me out, I will appreciate it. I do not have the money to fix my car at the time. I need my car to get back and forth to work.
My 2015 Hyundai Sonata has issues when switching from eco-to standard to sports, it constantly shakes when approaching a red light or stop.. my vehicle is constantly stock and vandalize and stole. Need you to easy assessability by thieves. this constitute higher insurance for me and consistent problems
2015 Hybrid Sonata, milages at 82,000 km, owned for 8 years. "Hybrid system warning, do not drive" message occurred, car lost 100% of its power, went into complete stop without any warnings on the middle of the highway. Hazard lights do not work and unable to warn incoming traffic that the car has completely stalled in the highway. The car is unsafe to drive. Went to Hyundai (here in Canada) several times, being charged every time for diagnostic and repair works, been told that the issues were fixed via software update. Problem persists. There are compelling evidences from different car forums, websites and NHTSA own database (28 reports under Unknown, 22 reports under Electrical sys. categories...) on the hybrid system failure or/and 100% power lost lead to complete stalled car. Although all these reports did not site any injury, major or death events, NHTSA should compel Hyundai to take appropriate actions to render the car safe to drive for the public because if accidents should happened, it cannot be undone and will affect lives of people. The public relies on a governing body to represent us and hold the manufacturer responsable to ensure that their mkt released products are safe: to save lives, prevent injuries, reduce vehicle-related crashes.
A D V E R T I S E M E N T S
- San Diego, CA, USA