This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the wheel is turned one way and then the other, a delay from when the wheel is turned to when the car responds and sticks left to right. The delay is tenths of a second.
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 60 mph, the vehicle veered from side to side without warning. The failure recurred on several occasions. The vehicle was taken to the dealer. The technician diagnosed that the eps power steering system had caused the drifting. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000. Updated 1/21/15 updated 3/3/15 the consumer stated the steering felt tight at highway speeds of 65 mph. Updated 10/15/15
My problem is with the electric power steering (eps). Driving in a straight line is very difficult. It does not track in a straight line. It is more noticeable at highway speeds. The vehicle requires constant correction to maintain a straight track. It drifts' left and right, with no real 'centered' feel to the steering. Maintaining a straight track requires constant attention and correction. The vehicle drifts creates hazardous driving conditions and driver fatigue, which poses a public safety hazard.
The vehicle was purchased with a defective electric steering that wanders right and left. It is so dangerous that I have almost not been able too keep the vehicle on the road.
Just recently the steering has become unstable. It is constantly weaving back and forth. It has become very tiring to hold it in the middle of the lane. Dealership says nothing is wrong and no one else has complained. However I see I am not the only one, as two other people are here complaining of the same problem. Also in the last week my keyless door locks only work part of the time on both the passenger and the driver side. I have to hit them several times to get them to unlock.
- Houston , TX, USA
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The contact owns a 2013 Hyundai Sonata. While driving 51 mph, the steering became unstable and the vehicle vibrated and veered from left to right. The failure occurred daily. The dealer was unable to duplicate the failure. The vehicle was not repaired and the manufacturer was notified. The failure mileage was unknown. The consumer stated while driving at any speed, he had to continually tweak the steering wheel to keep it from drifting from side-to-side. The repair shop stated the vehicle was within factory specs and no adjustment was needed. The consumer also stated there a rumbling and vibration noise coming from the tires, but the dealer refused to rotate the tires. Updated 11/26/14
My wife and I bought 2 2013 Hyundai Sonatas on the same day and drove them home via a freeway the night that we purchased them. Prior to purchase we had test driven on neighborhood streets but after purchase we both drove our new cars home and both of us had a very hard time maintaining our lanes in these brand new vehicles. The steering pulls right or left and does not stay centered. It requires constant correction and makes it fatiguing as a driver to drive on freeways. The dealer's only solution was to change the steering mode to "sport" mode via computer, however I still have problems and it is especially dangerous when there is even just a light windy day involved. This should definitely be a recall because there are numerous complaints for this same issue and Hyundai knows there is a problem!
We purchased this vehicle new for my wife. I drove the car home from Maryland where we bought it. I was having difficulty maintaining my lane on the way home. I thought it was due to have manual steering on another car and an SUV as a second vehicle. My wife drove the car to my home in hampton and had the same problem maintaining her lane. I drove it back to woodbridge since she was scared of the car after the steering issue. I continued to oversteer the car and have problems just maintaining a straight track. The vehicle required constant modifications to the steering wheel to stay in the lane. The pressure required to move the steering also seemed excessive. I took the vehicle after complaining to corporate Hyundai. They set an appointment for me to get the car steering reprogrammed. Since reprogramming the vehicle it steered a lot better. The problem now seems to be now that at medium to high speeds the vehicle responds rapidly to steering input and in evasive maneuvers seems uncontrollable as it oversteers rapidly. I really feel a recall needs to be done on these cars and wonder how many running off the road accidents have occurred due to this very horrible steering design. The rest of the car is good except for the ignition being able to be turned off accidentally while the car is in motion. I filed a complaint also about that before this complaint.
My mother can drive car without being stranded because the steering wheel locks up. The steering wheel locks up so hard about 85% of the time whereas she can't turn the wheel to turn the key. We went to state arbitrator and she had same problem could not turn steering nor start car. I think this a cover up or some one is taking bribes because we showed problem in front of analyst salvador santillan of department of Consumer Affairs, and nothing came of it though he agreed that there was a problem. After a few times of my mother an elder women of some strength, being stranded, she can't drive car alone. Please look in to we have video.
On May 15th I was an accident regarding my 2013 Hyundai Sonata the car sways all over the road I have notified the dealer several times and been told there is no fix even though they know about the error the swaying caused an accident that resulted in severe injuries to the passenger. There are numerous complaints about this defect when will something be done about it.
Have the 2013 Hyundai Sonata turbo and was told when I bought it that it would appear to drive differently. It races before it shifts to the next gear and at times it seems to pick up speed when I am not on the gas. Have called and asked to be told that the RPM system has to get as high as 4 before it shifts - that doesn't seem right and it makes the steering difficult at times. The acceleration is poor and I only have 11,000 miles on it but I'm ready to trade it in - not sure if a turbo is suppose to really drive this way and can't seem to get an answer from the dealer when I call. Their service hours are not good because they're open while I work. Does anyone else have this problem?
My Sonata limited wanders all over the highway, I cannot keep it straight, it is dangerous and I have nearly crashed into other vehicles. Its an ongoing problem. I have spent many hours on calls and in the dealership trying to get this issue resolved and they tell me the same thing, that its in my head and nothing is wrong with the car. I would have never of bought this car knowing that it drove so poorly on highways. It is unsafe and needs to be recalled immediately.
Steering, veering one way then another. Sometimes the steering wheel seems stuck or is sticking, not happy at all. Had it back to dealer & said it was in spec. Help
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at various speeds, the steering wheel would pull to the left. The contact corrected the steering wheel and it then pulled to the right. The vehicle was taken to the dealer for inspection but the cause of failure was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unavailable. The VIN was unavailable.
Steering wheel is slightly cocked to the right and very sensitive. When driving the vehicle does not want to steer straight. Darts one way and then another. Dealer re-calibrated steering and alignment. Although steering wheel problem is fixed it remains very sensitive and still veers one way then another. Especially noticeable at higher speeds.
Vehicle will not steer a straight line at highway speeds. You have to constantly correct the path the car is going in. I have wondered out of the lane I was traveling in several times. This vehicle is very unsafe and this issue needs to be resolved before someone looses a life in an accident.
Driving my new 2013 Hyundai Sonata 2.0T, I know there is definitely something wrong with the electric power steering (eps) on the car. My car just keeps wandering when driving over 45 mph on freeway. It will keep wandering to the left and to the right. It requires constant correction to keep my car in the lane and the steering wheel is extremely sensitive. When the car wanders to the left, I would try to correct it back to center, but it won't stay straight and it wanders to the right after correction. Driving in a straight line is near impossible. It often goes into the other lane next to me and I have almost hit the car next to me. It is scary and very dangerous. I have taken it to the dealer 3 times and they tell me there is a software glitch, they keep saying it is fixed but it is not. They have performed several alignments and it is not the issue. It is something wrong with the 2013 Hyundai Sonata's steering that is controlled by the car's computer. Please request Hyundai to recall the eps system and software before many people get hurt from this. Thank you.
Vehicle wanders badly on highway. Vehicle will not hold a straight lane, so it is very difficult to keep the car in my lane. I do not feel safe driving it on the freeway.
The steering is sticky, especially at highway speeds. This causes unsafe overcorrection, inability to maintain a straight trajectory, and driver fatigue.
Vehicle wanders badly, will not track straight, dealer stated nothing could be accomplished to correct problem. Fighting the steering trying to correct or over correct the problem is a traffic accident waiting to happen.
A D V E R T I S E M E N T S
- Lutz, FL, USA