This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased with 56k miles. Had oil change at time of purchase. Changed oil at 60k and again at 65k. At 67k with no warning lights, no low engine oil light, no warning of any kind, the engine blew. Seems to be a very common problem and dealership told me not covered under warranty since I-??m not original owner. Seems to me to be a manufacturing issue if it-??s happening as much as I-??m seeing.
I was driving my children to school on April 25th. When I heard a knock or clunk sound with the car. Once that happened it also caused a decrease in power to the car, causing those behind me to almost have an accident. After the loud noise there was a continual loud knocking sound. I immediately stopped at the closest auto center. They advised me that I would need a new engine. I had another mechanic look at it as well, and he confirmed needing a new engine. NO warning indicators came on, no oil pressure problem, Nothing! I have always maintained the oil and fluids on the car at regular intervals. I have been told by my mechanic that he had looked at the engine on several occasions for an oil leak because my car was using more oil than he though it should, but there was never any sign of any leaks. This car had about 97,000 miles at the time this happened last week.
Oil light flickers on and off once we are on empty. Oil light flickered on and off, car shook, and almost stalled while making a right hand turn. When we have gotten oil changes we have been told we should not be burning so much oil that quickly.
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated, with a knocking sound coming from the engine compartment. The contact stated that the vehicle also lost motive power while driving at undisclosed speeds. The vehicle was taken to a local mechanic who diagnosed that engine was faulty. The vehicle was later taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 39,000.
- Leesburg, VA, USA
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The contact owned a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the engine seized, and the vehicle lost motive power. No warning light was illuminated. The failure nearly caused a collision. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired, and the contact traded the vehicle. The contact stated that prior to the failure, the dealer previously performed an unknown repair after the engine was smoking, leaking oil, and making knocking sounds while driving. The manufacturer was made aware of the failure and offered the contact a gift card. The failure mileage was approximately 70,000. UPDATE 06/13/2023- Consumer is requesting reimbursement of $200 for the firestone evaluation, $1100 for repair cost, $600 for the rental, $50 for the tow, & $7000 for the loss in trade-in. (Consumer was given $11,000 deducting $7000 for the seized engine.) Copy of Hyundai claim form attached.
Vehicle engine used the engine oil and cause motor failure. One day after hearing the engine start reving and my gas pedal could be held to the floor without any acceleration I was on an interstate I panicked hit the breaks and started to glide over, to try to see if gas pedal would work I hit it and the car drove as normal this happened twice after I bought the car from vroom in February 2022 a year later the engine needs rebuilding as when you start the car you can here loud rattling. No dash lights are for warnings. Family of 5 still owe 16,000 dollars on the vehicle.
Engine had power loss going up an overpass. No warning lights came on, and engine began to knock(maybe lifters?). There was a loud noise and we experienced critical engine failure, with a hole being blown through the block in at least 2 spots.
I was driving about 20mph down a country road, having just pulled out from the driveway. The car sounded fine, had no trouble accelerating. There were no warning lights on. All of a sudden, the car just died. Everything shut down. The country road was very narrow and there was no shoulder, so all I could do was put on my hazard lights and hope I didn't get hit. The car would not turn back on. I had it towed to a Hyundai dealership and was told that the engine had failed and it would be close to 15-20k to replace it. There was no warning indication that something was wrong with the engine. The car has 108,000 miles on it, but should have lasted longer than this.
Car Mileage approx 81,000 miles at time of incident. All records maintained for 7 years. Driving 70mph on highway. Pull of highway and lose power to engine. Engine has a complete failure. Luckily I was able to pull over to the shoulder, no smoke, oil spill. No check engine light ever came on. Hyundai replaced the engine, costs were approx $19k covered by the warranty. Car was under repair for 5 weeks. Long blocks are no longer available so it was frankensteined with a shortblock. One week after getting car back developed an oil leak. Hyundai will not warranty this issue. Car is in the shop getting repairs. Seeing everyones posts here having the same issue for the same model year I referenced RECALL # 168 which appears to be the same issue in all of these cars but my vin did not fall under its vin range. Good luck out there.
This is second time happening to me. I was driving on us 212west and all of a sudden there was a huge jerk and I lost power. I got almost hit by car behind me. Blinking engine light came on and this is the same thing happened last time with recall 953, knock sensor. I have talked to hyundai customer support. They are playing with peoples life.
UNKNOWN but it appears the oil is leaking from my car but I am not sure where as there are no puddles and we checked it and dipstick didn't detect anything, 4 quarts were added and it showed it was more than full then after waiting 3 hours for a tow truck to take it to the shop the oil was basically empty per the mechanic and the engine was shot and needs to be replaced but there is no engines available due to engine fires and other scenarios like mine yet an investigation is still going on and I am out a car
Engine started losing power with weird noises and after stopping would not start again and was smoking. Dealership said engine has to be replaced. No warning lights came on. Dealership says everything else on the car is working perfectly, just no compression in the engine.
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 30 MPH, the accelerator pedal became inoperable when depressed and the vehicle stalled. The contact stated that a unknown warning light illuminated. The vehicle failed to accelerate and coasted downhill into a parking lot. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 83,000.
Engine failure while driving the vehicle. My safety along with others on the road was put at risk due to the cars engine failing and making me at risk for someone to hit me. There were no warning or check engine lights on prior to the incident or after.
Car is properly maintained and serviced. We were driving on Highway and I heard a rattle. I turned down the radio then the speedometer changed from 65MPH to 0. The car was just rolling and lost all power. Then, for the first time ever, the check engine and battery light came on. Lots of smoke from the back and from under hood. They said it threw a rod through the back of the engine, and all the oil leaked out. I had it towed to a dealership
Two weeks ago, I heard a noise when we started our Santa Fe but the car continued to run and no warning lights were on the dash. The day after I heard the noise, I was driving and the car suddenly stalled - fortunately, I was on a side road but had I been elsewhere I could have easily caused an accident and been a danger to myself and others. I was going 30 MPH and looked down to see my car said 0 MPH so I pulled off the road. My car had no warning lights at all prior to the stalling but once I stalled, the check engine light came on. All my electrical continued to work. We had the car towed to our usual auto mechanic who told us our engine had failed but they believed our issue was under a Hyundai recall. We had our vehicle towed to the closest Hyundai service center, but they denied that our VIN was under the recall despite our car being the exact make, model and month of manufacturing the recall stated. Attempts to speak to Hyundai corporate resulted in the same denials. So now, with no warning, my 6 year old, barely used car has a completely dead engine through no fault of our own. Our car was regularly maintained by our local auto mechanic. Our car is currently sitting at the Hyundai service center after being quoted over $17,000 to replace the engine.
I was driving with my 2 children in the car, and with no warning there was a loud pop noise and lots of smoke came out of the hood I had to pull over as quickly and safely as I could. The car died and would not come back on. Mechanic advised that the rod went through the engine block. I took the car to the dealer after seeing on line that the same year make and model had the same thing happening to the point the cars have caught on fire. I have taken very good care of all of my vehicles she had an oil change every 7k miles on Synthetic oil. I was told the recall was in the 4 cylinder engine and i have the 6 cylinder engine. It is the same exact thing that happened to the 4 cyclinder engine and having all the mechanical reciepts showing that the car was taken care of per service miles.
A D V E R T I S E M E N T S
- Orwigsburg , PA, USA