This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car started making a knocking sound, no service lights had been on prior to this or during this time, and within five minutes the car stopped working and shut down. I was able to get the car back on only to have it breakdown again within a minute. I was able to get it far enough into a parking spot to let it sit for about 15 minutes and when i turned it on again it had a horrible loud knocking sound, and yet still no service lights. The dealership said there was a bearing failure and that they are seeing it all the time and yet my make and model is not covered under the class action suits or engine repairs though they are seeing it in my make and model over and over again. Hyundai is refusing to assist.
I purchased this vehicle only 9 months ago. After driving it for about 2 months I noticed that the engine oil level was so low that the dipstick was about dry. I added oil and chalked it up to the vehicle maybe just having some age to it as the mileage was approaching 100,000 miles at that time. I continued to drive the vehicle checking the oil twice a week needing to add oil about a quart a week. About a month ago the car stalled on me and now i-??m being told the engine has a cylinder number 4 failure.
Driving north on a southern California freeway at 65MPH and the engine lost complete power. The "Check Engine Light" immediately came on and I was able to safely coast off the freeway. I did not try to restart the car but instead had it towed to the nearest Hyundai dealer. The dealer replaced the spark plugs, performed a diagnostic test, and determined there was "low engine problem" and stated the engine needed to be replaced. They then said it might qualify for Hyundai's extended engine warranty program and submitted a claim. During this claim waiting period, I submitted a machanical breakdown claim to my auto insurance company who immediately sent a specialist to the dealer and reviewed the work done to date, and requested a compression test and determined it was a "top end problem". The insurance company specialist then requested the dealer remove valve cover and cylender head for further inspection and to confirm the car had been properly maintained. The dealer said the cost would be around $3,000 and the insurance company said this cost would be my responsibility. Days later, the dealer informed me Hyundai denied my extended engine warranty claim. In conclusion, I have self performed 90% of the oil and filter changes (using OEM filters) per manufactures recommendations and believe I have a valid claim under Hyundai's extended warranty. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Torrance, CA, USA
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Back in January 2022 my car stalled, I took it to my mechanic and he said that I had no oil. My car has 33175 miles. He filled it up. Four months later it stalled again, I brought to the same mechanic again, he told me to take it to the dealer because the car is consuming oil. May 18 2022 dropped the car off at the Hyundai dealer and they told me they were keeping it. After numerous phone calls to them they allowed me to pick up my car June 22 2002 and they did nothing, they told that my car had a consumption problem and that I need to drive it for one thousand miles and have the oil checked. July 12 2022 My milage now is 33397 he added oil. I came back after 510 miles and they had to put a quart of oil in, I have everything documented. Milage was 33685. September 19 2022 Mike added 1/2 quart of oil, milage was 34109. November 25 2022 milage was 34870 they added 2 1/2 quarts of oil. On January 23 2023 I called corporate and got a case number #20630111, not satisfied dealing with the dealer anymore. All the time I was going to the dealer no one documented anything that happened with the car. On February 24 2023 I brought the car back to the dealer and the oil consumption problem has been approved they put a tamper seal for the oil filter and drain plug to start the oil consumption test. My milage was 36129. I am petrified to drive the car for fear that I am going to stall out and get hit, I am 75 years old, I work, pick up grandkids and take care of my 101 year old mother, they don-??t seem to care. I drove the car 1000 miles and on May 5 2023 I brought it back for an oil check up, it was 2 1/2 quarts short. I have a paper that says -??time line of the recall-?? it says -??the TSB instructed dealers to inspect and repair if the oil consumption was over 1 quart/ 1000 miles -?? Every time I went to the dealer I took a picture of the dipstick and the milage. I was hoping you would be able to see that my car is not safe on the road and that I am petrified to drive it. Please help
Changed the oil in my 2017 Hyundai Sante Fe Sport in Dec of 2022. Two months later my check engine light came on. I took it in for service and found out I was completely out of oil. Three months later I ran into the same issue and received another oil change. I contacted Hyundai who told me there was nothing they can do and no explanation for the burning of oil. Please note that I work from home so vehicle usage was and has not been a concern. 6 weeks after my second oil change in five months, my oil was once again below the L level almost non-visible. Went back to Hyundai and was told once more that there was nothing they can do and to potentially consider getting a new vehicle. They wanted me to pay out of pocket for a fuel consumption test that I-??ve technically been running myself already for the last 6 months. Three oil changes and a top off. There is clearly an issue and I am fearful for my safety and others while driving my vehicle on the highways and streets. As we are transitioning back to the office in a couple of weeks I am in need of reliable transportation.
Car started knocking in April we parked the car until we could get it towed to Hyundai of Norman! Get it over there for them to tell us then crankshaft has caused an issue with the bearing and it's worn. We do some research to find out that recall 168 by the NHTSA is just that! On our exact year make and model of our vehicle but out VIN was not one flagged for the issue! Hyundai of Norman is RUDE when I asked for them to fill out a.PA for goodwill consideration. The tell us that Hyundai denied.our claim. Now we're going to have to pay 13k to get it fixed!
My wife was driving our 2017 HYUNDAI SANTA fe to an appointment. When she pulled into parking spot the engine check light came on and the engine stopped running. She coasted to a stop and went to her appointment. When she returned to the car it would not turn over. The battery was OK but car would not turn over. Car was towed to a local garage. They said car had little oil and the engine was sezied. We had the vehicle towed to a Hyundai dealer who confirmed the engine was sezied. The car had 104,000 on it. We had an extended bumper to bumper extended warranty to 100,000 miles. Dealer said they would contact Hyundai about about a new engine. But could not make any promises and for some reason they were hard to find. Last time I checked this site there were 388 similar seized engine reports. We had all maintenance checkes and oil changes at proper intervals.
Just had oil changed, and accelerating onto highway when the check engine light came on and a loud knocking in the engine, with no acceleration. A semi truck had to swerve to miss me due to lack of acceleration. Took it to my mechanic who said there were 6 recalls on this vehicle, one of which was a cam rod failure. Based on the codes the computer was showing, he said it was a manufacture issue on recall notice 17-01-071, for campaign 168 for 2017 Hyundai Santa Fe. It only has 98000 miles. No engine, should ever fail with that many miles. I have had several vehicles, and not one has ever had any engine problems, and they all had 200000 + miles. This is clearly a manufacture defect, and I will be fighting this.
The car's engine oil indicator does not turn on. I noticed a drag in the engine while driving, checked the oil and it was really low. I got an oil change. I noticed it again and this time there was no oil left in the engine. No light had gone on at all. It has been only less than 3 months since the oil was changed, I added oil and called hyundai. It has been nearly impossible to get my car looked at by Hyundai or have them look at the issue as there are no appointments available when this happened. It happened again recently. I am concerned that this will cause my engine to have issues. Today, I looked this problem up on the internet and found that there is a recall for this exact issue by the manufacturer, but not on my model/year. How do I get protection? Yes my car is available for inspection if needed.
I was traveling to work Monday (5/15/2023) morning when I noticed a knocking/vibrating sound coming from my front end. Within a minute my car had shut off/broken down. I was coming up to a red light and was breaking, before I could fully stop the light turned green and as I proceeded to put my foot back on the gas I realized my car was not accelerating, only coasting. I looked down and saw every light on the dashboard on and realized my car was -??off-??. Previous to the car breaking down there was no warning lights. I pulled over to the side of the road where I pressed my push start button and nothing happened. I then noticed the engine was smoking so I got out, popped the hood and noticed a burning smell. I immediately stepped away because I thought it was going to catch fire. I then called my insurance provider for a tow back to my home. Once home we checked the oil and noticed there was none in there, even with recent oil change. We poured oil in, in hopes that it would turn on, it did not. The engine is blown. Called Hyundai customer care that Tuesday to start the process of seeing if they-??ll replace the motor because this is an extremely common and dangerous issue with these engines. They told me I have to wait 6-8 weeks for someone to come out and even inspect my vehicle. That-??s where I-??m at now!
On May 7th 2023, engine failure occurred on my 2017 Hyundai Santa Fe while accelerating up to speed on minor arterial roadway with speed limit of 55 miles per hour. Engine cut out at about 6,000 rpm and check engine light flashed on. After pulling over, the engine exhibited clunking sound when trying to slowly accelerate to move onto tow truck. No warning lights for low oil or otherwise appeared prior to the engine failure despite mechanic reporting after the fact only 1 quart of oil was in the vehicle at the time of engine failure (should have been 5 quarts). Mechanic (Allies Automotive) described the engine as irreparable as an interior rod "buckled". Vehicle was not leaking oil and was regularly maintained every 5-7k miles with synthetic oil changes and routine maintenance tune-up services completed at or prior to dealer-recommended maintenance schedules including latest 100k milestone tune-up. Vehicle only had 117k miles at the time of the incident and was in excellent condition inside and out with an estimated re-sale value of approximately $14k. I was VIN:[XXX] The closest recall information related i could find would be that of NHTSA campaign 17V578000 (Hyundai recall No. 168) which applied to 2017Hyundai Santa Fe Vehicles produced between Jan 26th 2017 and Feb 13th 2017. When i search by my VIN I don't see it recall 168 come up; despite the engine failure appearing to match the description. Hyundai stated would not replace engine. Summary Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear. Remedy Hyundai will notify all owners, and dealers will inspect and replace the engine, as necessary, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at [XXX]. Hyundai's number for this recall is 168. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Without any notification from a malfunction indicator light, there was a sudden knock followed by loss of power. Luckily I was on a country road and not on the highway 99 where congested traffic could have been a hazard. My mechanic said it was a rod bearing code causing catastrophic failure of the motor.
The engine is consuming oil excessively, I am burning through 1.5 quarts of oil every 500 miles this is excessive. The car only has 66,000 miles on it.
At approximately 127,529 miles, our 2017 Hyundai Santa Fe Ultimate AWD with the 3.3L V6 exhibited ticking sounds from the engine and a loss of power, while driving at non-highway speeds. As the vehicle decelerated to pull off the road, a catastrophic engine failure occurred with loss of all power and drivability. The vehicle was towed to our local Hyundai dealership, where a diagnostic revealed that a connecting rod had punched a hole through the engine block, necessitating a full engine replacement. Maintenance was regularly performed on the vehicle. Oil changes had been regularly performed with synthetic oil however, it was observed that oil consumption was a major issue with no check oil light being included in the vehicle. Incident has not been resolved by Hyundai as there is a backlog on when they can work on the vehicle and no service car has been provided.
I bought this vehicle and there was a complete break down malfunction due to the ABS module system! This lack of due diligence caused both myself and my 7 year old to unwillingly enter a vehicle that put our lives at risk and a near death experience that still traumatizes my daughter until this day who refuses to enter any vehicle! This is an unfortunate mistake on your end and there is no where near enough compensation that will ever withdraw the fear from my innocent child-??s eyes anytime I need to drive her to school, or basketball practice, or anywhere to run our daily errands and live a normal life! I have nothing else to add except I expect compensation for a safe vehicle and compensation necessary to help my child, my innocent child to get through this fear!
A D V E R T I S E M E N T S
- San Marcos, CA, USA