This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine seized on 2015 Hyundai Santa Fe. No warning at all. Towed to local mechanic shop. Did not take to Hyundai dealership. Mechanic found no oil in the dip stick. Synthetic oil change done a little over a month ago. Vehicle just went over 100K in mileage. I've kept up with the maintenance schedules. Has to be something with these Hyundai engine.
Engine seized-needed complete replacement; $3,344 paid to waikem Hyundai canton, oh- engine light came while driving and car stalled. Never started again, towed to waikem Hyundai, denied warranty coverage stating no proof of adequate oil changes, even though many published reports of Hyundai Santa Fe engine failures. I believe engine recalls exist for 2014, one year away from our 2015- believe issues obviously weren't fixed and Hyundai not being accountable for their mistakes. Owned many, many vehicles over many years...none ever had complete engine failure like this Hyundai. Repair receipt available upon request.
Was driving to work on an interstate highway, going approximately 65-75mph for about 10 minutes. As I pushed the accelerator to prepare for a lane change, I realized that I could put the accelerator all the way to the floor with no response. I immediately noticed that my "check engine" light appeared. I tried again unsuccessfully, then tried the breaks. The breaks were very stiff, as if their power to the engine was cut off. I tried to turn off of the highway onto the curb, and I noticed that my steering wheel was also very stiff. Although I could turn, it took much more strength than usual. I let the speed decline naturally until it stopped entirely on the side of the highway. While stopped, I tried repeatedly to use the breaks, gas, and test the steering, but the same issues were there with zero success. One thing I can note was that the battery appeared to be working just fine, as my radio was on throughout this entire time. The check engine light remained on until I turned the car off, and waited a few minutes. I turned the car on after some time and it immediately worked - with everything else appearing to function properly. The light at this time was off, and has not happened since. I immediately turned the car into the Hyundai dealership, but because the light turned off, they claim that they are not able to read what had happened during this incident. They gave the car back to me while offering no suggestions, they did not even take the time to look at the engine. They even said that they would trade in the car for resale - as if they would let someone else take this defective product. I am lucky I didn't die, and this could have been worse. My problem appears to look much like the recalls of other Santa Fe years around 2015. I have tried for a week to contact Hyundai with no success in getting in contact with a case manager. Failure mileage around 83,000.
I was driving on highway when suddenly, the engine turned off without any warning (0 RPM on dash). I pulled the car over to the right shoulder of highway and attempted to restart the car multiple times, but the engine/car would not restart. I remember smelling a burning smell the night before this incident. Also, smelled the same burning smell from the engine compartment on the day of the incident after the engine unexpectedly turned off. There was no engine light on or anything prior to this event. This could have been a very dangerous situation Hyundai!
- Burtonsville, MD, USA
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My transmission went out at 114,000 miles they found metal shavings in it, we had it replaced. Now at 134,000 miles the engine went out, they found metal shavings in that also. It has been sitting at Hyundai since December 2019 it is now February 2020 and still without a car or a rental. Service department built and new engine after they tested the engine it started making noises again and apparently Hyundai sent them some part that didn't fit now they have to fix it again... Hyundai corporate has only offered to pay half of the repairs even though it was an engine malfunction. Both of these issues happen while driving. The engine shut down while on the freeway when it broke.
The contact owned a 2015 Hyundai Santa Fe. While driving 5-10 mph, smoke and flames appeared from the front of the vehicle. The contact exited the vehicle and contacted the fire department. The fire department was able to extinguish the fire. A fire report was not filed. The vehicle was destroyed and towed to a police tow yard. The contact was unaware if the vehicle was inspected. Don moore Hyundai (3200 villa point, owensboro, ky 42303, (270) 685-5555) and the manufacturer were informed of the failure. The failure mileage and VIN were unknown.
Driving on the interstate the engine started making a noise and the check engine light illuminated. At that point driving it straight home the engine stalled several times, once while making a turn through a busy intersection, I was left with no power. This is similar to the issues I read involving Santa Fe engine recalls for the 2013, 2014, and 2017 model years.
The contact owns a 2015 Hyundai Santa Fe. While driving approximately 75 mph, the vehicle suddenly decelerated to approximately 40 mph. The vehicle was taken to williamsburg Hyundai (7277 richmond rd, williamsburg, va) where it was diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was previously serviced per a manufacturer campaign for the same failure. The VIN was not available. The failure mileage was 56,000.
The engine is the 2.0 turbo and since about 10,000 miles it runs slightly rough at idle in gear, it either does not kick down smoothly to accelerate, or it suddenly takes off unexpectedly rapid. The acceleration is sporadic, uneven at one end, or jerking into the turbo function at the other end.
While driving on city street at about 40 mph, a knocking sound was heard from the engine. After driving another 5 miles the noise became loader and the engine check light came on. Took the vehicle to the dealership (Hyundai of cool springs, franklin, tn) for service. After several days was informed that the engine needed to be replaced. They found sludge and metal shavings inside the engine and oil pan. Hyundai was notified of the problem and denied the claim. The dealership changed the oil and told me I would have to pay for a new engine. Vehicle has approximately 68,000 miles. Still under warranty. Can no longer drive the car.
Randomly, from a stop, when accelerating the engine temporary stalls or hesitates for 1-2 seconds. This very dangerous and scary. It has been happening since the car was new and the dealer refuses to recognize the problem. It has probably happened 50 times or more. Online searches show many complaints of the same issue with all models with the 2.X turbo engine.
Driving on major hwy, car lost power and so I looked for a place to pull over, when I got to side of rd the car stalled out and died completely. Wouldn't restart again. Engine light came on and battery light and other lights. I tried to crank with no luck. Called for help. Got towed to nearest shop. It was motor that failed. No sign except lost power and died. Same condition as motors that were recalled and my motor is a 2014 and I have extra warranty and they turned me down. I need help please.....helppppppppp
Twice engine quit while operating with no warning. Once at 60mph and the other at slow speed while turning around. Restarted by placing in neutral and push start button while still moving. 21000+ miles. Dealer offers no explanation. There are numerous reports of similar incidents with Hyundai vehicles. No fixes I have been able to find and little satisfaction from the mfr.
Hit accelerator and won't shift into gear, loud revs and then hear a bang and the car jumps as it finally shifts into gear. This has happened randomly throughout the life of my car at random, I didn't think much of it, then last week, I start to lose power, and same thing, it happens multiple times on the same drive. Never once when this happens did I get a check engine light. Then it got scary as while on the freeway the vehicle would downshift when traveling at a high rate of speed on its own while in drive. Still no check engine light car finally gets back to correct gear ratio for the speed. Finally the check engine light comes on. Now the car won't shift out of 4th gear, no 1st or second gear.
While driving the vehicle on the highway, I noticed the check engine light came on. I checked the oil level and other fluids. The oil was very low. I put in a few quarts of oil immediately and took the vehicle to get an oil change professionally shortly after. I noticed the engine with hesitate and idling became rough. At the same time, the fuel miles per gallon decreased drastically.
The contact owns a 2015 Hyundai Santa Fe. While driving 75 mph, the vehicle stalled and the check engine and other warning indicators illuminated. The vehicle was able to coast to the side of the road. The contact powered off the vehicle, restarted it, and was able to drive. The vehicle was taken to len stoler Hyundai (1906, 11275 reisterstown rd, owings mills, md 21117, (443) 249-8884) where it was diagnosed that metal was found throughout the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and case number: 11185417 was opened. The approximate failure mileage was 76,000.
My Hyundai is 3 years old with 70,000 miles on it, I've maintained the vehicle according to manufacturerers suggestions. The car had no check engine light on or warnings that something was wrong and the next day I start my car and it's making a very loud ticking noise while driving and slowly losing power until it eventually stalled out. I was able to get the vehicle to my mechanic to have it scanned, the scan showed the exhaust solenoid has failed and the timing was advanced, again this happened from the car running perfectly fine one day to the engine shutting down the next. So the mechanic took the solenoids out and found metal shavings covering them. I've since read numerous complaints about thie type of engine in this vehicle the theta 11 gdi 2.0T, which has beeen recalled 2011-2014 models. This is very disheartening to hear that with a car that is 3 years old my engine is now blown and needs to be replaced at my cost, I still owe a lot of money on this car. I've read that Hyundai knows these engines are faulty for having metal shavings in the chambers but yet they're still putting them in brand new vehicles, now I am stuck with a lemon basically and have to shell out 6 grand for another engine that this could possibly happen again before it's paid off. This clearly is a manufacturer issue not the owners
Started the car one morning and it ran rough. Turned off A/C and car smoothed out. As we turned off of our road we attempted to accelerate and car would not go more than 1mph per every few seconds. We pulled off in the nearest parking lot and the car died. Dealership has had the car for almost 2 weeks and they have attempted to having no idea what is wrong with the vehicle. Because they haven't diagnosed the vehicle they will not provide a rental per Hyundai's corporate policy. This vehicle has less than 45,000 miles on it!!
Engine seized on the vehicle after 32000 miles. Service department claims this is due to poor maintenance despite adequate oil changes occur during with the most recent 1 day prior to vehicle break down. We had drove the vehicle less than 20 miles following the oil change and was leaving for a family vacation and was less than a mile from our house when it brooke down on a city street when the breakdown occurred. After towing the vehicle to a local dealership it was found to have a seized engine.
A D V E R T I S E M E N T S
- Albuquerque, NM, USA