This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1) What component or system failed or malfunctioned, and is it available for inspection upon request? I tried to park in the parking space next to it by making a slight right turn. As soon as I stepped on the brake to park, the car began to rush forward. I noticed again and again that my foot was slamming on the brakes, but the car didn't stop. My car went over the ledge between the parking lot and the store, slammed into the pillar of the building on the left, smashed all the glass in the dance studio, and hit the wall on the right before coming to a stop. It took six seconds from rushing forward to into the store. 2) How was your safety or the safety of others put at risk? I must have been severe injured if the car didn't stop by hitting a right-side wall of the store. And if there were people, I was not able to avoid casualites. 3) Has the problem been reproduced or confirmed by a dealer or independent service center? No, the car was towed and reviewd by car insurance. Car insurance informed that the car will be total loss. No information about reproducing the issue 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, that was suddenly occured 6) Request: I want NHTSA to investigate my car of sudden unintended acceleration. I would like to get EDR, X-ray of PCB board of electrical central unit(a.k.a ECU) managing brake and accelerator and car manufacturer's reliability sign-off report of the ECU board. I have a security footage taking the accident moment. I failed to upload the video. If you want, please let me know. Will send the video file with NHTSA.
Same issue with my Santa Fe Sport with the engine burning oil. It left me stranded on a back road up hill when it just slowly stopped accelerating and shut off. I had it towed to Hyundai dealership who wanted me to purchase a brand new engine. After talking to a friend who is a mechanic he told me about the lawsuit going on. I confronted Hyundai with this new information I had gotten. I was able to get the engine replace but I-??m appalled at Hyundais sketchy way of trying to bypass this. Had not for my friend told me then I would have paid for a new engine! Dealership kept my vehicle for 4 months because they were out of stock in engines due to the amount of vehicles having the same issue! Wow now the truth unfolds. Shortly after getting the car back the check engine light came on. When reversing the vehicle would buck and seem like it wanted to stall out. Autozone hooked up computer and said torque converter code showed. Autozone said if I just had my engine replaced then the dealership didn-??t install it right or broke something during the process. I took it back to Hyundai and they verified converter code and said I needed a new transmission! Prior to the engine issue this car NEVER had problems. The second the engine was replaced everything went wrong! Seems very sketchy. The car started losing power when driving. I was on the highway and it would not accelerate. I was terrified I was going to get hit by all the other vehicles. Cars were dodging me and slamming on breaks and honking horns. I managed to make my way to pull over. Got the transmission replaced like I was told and the converter replaced. Car is still doing the same thing. Hyundai said I needed converter replaced AGAIN two months after they replaced it. Now everyone at Hyundai was fired-?? wonder why. Now I took it back to Hyundai again, car has not been driven in over a year. Now they are saying no issue with converter it-??s the transmission! Hyundai needs to be out of business. They put us in danger!
Check engine light came on and was blinking. Had to get it towed. There is an engine recall on my vehicle. Full diagnostics test was run showing faulty engine due to the engine recall.
Car not shifting correctly. No power. Could not gain speed to merge into traffic. Was intermittent for months finally the engine light came on. My mechanics diagnostic showed it was the turbo charger. There is a service bulletin 22-22-EM-004H
Hi I'm in the car with my granddaughter 9 years old We will ready to visit my oldest son his daughter my 3rd grandchild 9 months old.my 9 year old granddaughter we were on I75 north ready to change lanes into the right slow lane as I am ready to merge onto exit 275 Ramp Land o lakes. I notice my rpm numbers are at zero, my SUV was losing speed, I had a green 18 wheeler tractor trailer exactly on my back end of my Hyundai Santa fe sport 2014, exactly on top of us. I can see the grill count bugs on it. My granddaughter was so upset, crying, panicky afraid to get hit by the cars, trucks, staying stranded.myquick thinking I kept my foot on the gas gave it all I could manage to get my SUV on the triangle safe spot in front of the sign exit 275. Once I took my foot slowly off the gas I notice all of the components were locking up shutting down slowly the lights just dimming into darkness nothing nothing was on as if she just shut down to sleep. It was very scary I am also suffering anxiety flashback what if I didn't think to get out of the tractor trailers way. My god my granddaughter I would have been hit slamed hard or pushed into on coming traffic or teadbone into the divider or over the slope. I dont feel safe my suv. That truck was not stopping he was pushing his way.i am devastated. I paid in full my suv in 2yrs under the 4 1/2 yrs. I bought my suv.from ford dealer Tampa fl.paid infull under a new steering columns has to be replaced? After I heard the clicking sound and I was shown a little tool was going to be put in. I said no a new steering column has to be replace due to safety. the Service tech who put my steering column also broke my power auto seat driver Side. Chair still pops out the electric left side button for lumbar, heat safetychair adjusting. I was told the recall took care of the chemical liquid brake fluid component quick fix I told the dealer about my age lights, traction, slope lights emergency brake lights on. road ranger can smell chemical burn
I received a notice of recall on the ABS for my Hyundai Santa Fe 2014 Sport. My ABS light recently illuminated, I went to the Hyundai site to make an appt. I was given one a week out, while waiting for the appt my brake lights wouldn-??t turn off unless I disconnected the battery. I took the vehicle to the dealership in Brevard Fl, the guy kept trying to upsell me $180 for diagnostics and that I had to pay it for every light on. Which I explained had all happened since the ABS light. I was there for 4 hours and I asked him to fix the ABS he didn-??t said he didn-??t have time and I had to reschedule. I had to wait another week, I took it to a friend who is a certified mechanic. He put it on his diagnostic computer and it kept coming back with ABS code. Said he couldn-??t do the brakes until that was fixed. Went back this week, didn-??t ask me anything when I pulled in, not even an hour later said my vehicle was done come get it. He handed me a quote of $1300 for brakes. I asked if I paid that would it fix the ABS he said no, but ur vehicle is not safe to drive. I explained I know, it wasn-??t safe last week and you didn-??t help me. I was able to get my vehicle to nearby brake-shop. I explained everything that happen, they also ran diagnostics and said it was ABS that they couldn-??t fix it either until the dealership fixed the ABS. Now my vehicle is stuck at brake-shop and I just started a new job and have already had to miss two days work. I am completely dumbfounded as to why I am getting the run around and no one wants to help. I deplore having to complain, however it feels as though there is no more customer service/satisfaction.
While driving on the MA Route 90 on April 29, 2022, the vehicle stopped accelerating and became unsafe drive. I brought the car to Midas and was told that the car needed a new engine. I contacted a Hyundai dealer and was told that they could not look at the car as they had over a hundred Hyundai engines to replace. Prior to this incident, there were no warning lights or messages. I have learned that there seems to be significant problems with many Hyundai models. I believe this was extremely dangerous as the car would not accelerate whileI was in the fastlane of the highway.
Hyuandi recalled Santa Fe 2.4L engines. Ignoring and refuses to acknowledge many 3.3L Santa Fe-??s SAME engine failures as they have had lawsuits over. I-??m reaching out AGAIN demanding investigations EVERY FAILED ENGINE REPORTED. Denying accountability For the safety of their customers! My engine blew driving onI-40 interstate. I was accelerating to pass a vehicle. During my attempted acceleration I lost all petal pressure and my foot went to the floor. The RPM-??s spiked up 5-6k. the oil pressure escalated rapidly. My car seemingly stalled out. Losing ability to keep moving. What looked like steam coming out of the passenger side front wheel well. Assumed that was from a liquid hitting the hot brakes. After sitting for a few moments, I attempted to restart the vehicle. turning it off & it never came back on. Following failure to start back up. I checked the oil level. ALARMINGLY- it was completely dry. While inspecting the car on the side of the busiest highway! there was no large apparent leaks, where the oil would-??ve run out. This is a direct display of the motor burning the oil over time. The Hyuandi dealership is responsible for the maintenance and my cars inability to run. As the oil-??s mysterious disappearance is from a malfunction in the engine. the REASON my car ran out of oil. MONTHS prior to its mysterious disappearance the oil was changed & NO concerns of malfunction or failure to run, we-??re reported after my maintenance by the SAME dealership who blames me. Denying the truth. Blaming me for -??lack of servicing-?? the vehicle they serviced AND WAS NOT DUE OF ONE. Hyuandi-??s ignoring their engine problem. Putting their customers and many other drivers lives AT RISK. and I-??m highly disappointed in the service from both hyuandi, all dealerships, and the refusal to acknowledge THEIR responsibility for ME NO LONGER HAVING A RUNNING VEHICLE. Not offering a replacement engine. Expecting ME to drop $6,000 which is half the price of my cars value. I WANT ANSWERS!!!!!!!
ABS, downhill, and traction control indicator lights illuminate on the dash. Hyundai dealer says a rear wheel bearing/wheel speed sensor is failing and needs to be replaced. They said they've seen this many times and when looking online these seem destined to fail on my hyndai Santa Fe's 3-6 years into the vehicle life. There is a tsb for this issue that says it relates to sea water, but it may just be any water/wet conditions. I believe a recall is needed for this issue.
I purchased my 2014 Santa Fe sport from Ford motor sales located@10700 Ford road dearborn, Michigan in October 2020. After a week of driving it back and forth to work, it started not accelerating and I kept smelling like something was burning in it. I took it back and forth to the dealership for this same issue now the engine is knocking and the oil wont stay in it either, after its been changed too. Im heartbroken and its christmas and I have no transportation at all to get to work for me and my family. I'm a frontline worker for the covid-19 team here in Michigan at the be well medical center for biotech laboratories and can lose my job if I dont get this fix immediately. This recall explains alot thats why my poor truck is dying. Please help
2014 hyundia Santa Fe sport will not accelerate, when taking off, or going up hill. Almost seem like losing power when trying to increase speed. Very dangerous when trying to merge into traffic or on highway.
When the cruise control is active, pushing the button to decelerate occasionally causes the vehicle to downshift and begin accelerating. Manually disengaging the cruise control or pushing the brake pedal halts the acceleration. This appears to be a dangerous failure mode. The dealership that examined the vehicle said this is due to a defective clock spring in the steering column that can cause buttons to perform the opposite task or fail to work at all. The dealer noted that this is not an uncommon issue. The vehicle has approximately 50,000 miles and the repair is not extremely expensive at $485. It seems that it would be much safer if the failure mode was to simply not allow the cruise control to engage when a fault is detected.
The electrical prompts on the face of the steering wheel begin to malfunction. First the volume control stopped, next the hands mobile phone controls. Then the cruise control functions and the menu for user settings stopped as well as airbags. When turning calls are dropped, all functions are inoperable whether car is in motion or stationary.
Automatic gear not shifting properly when accelerating after coming to a complete loss stop. I had the same problem last year 2019 in the month of February. I took it to the Hyundai on jefferson ave ( newport news / Virginia). They found that it was an engine default for most of the 2014 model. The engine was replaced and not even a year I had the same problem again.
While on the interstate my car lost power!! it caused the speed to decline sharply from 70 mph to 15 mph!! it was taken to the garage the next day. A "recall" I never received on my 2014 hyundia Santa Fe. Said it was fixed. Next time, I am in a remote are, again...no power. Called the Hyundai garage, they told me a tow truck would pick it up - I needed to call the Hyundai 800 number to set it up. I called, nope, they would not pick it up. Got it to the garage a second time. Supposedly fixed... third time...happened again. Called the garage. Unbelievable. This time, I am telling them to keep this death trap and return my money. Never again am I crawling into that thing!! 3 times within 3 weeks!!! serious safety issues and proven cases of many car fires. Hyundai is fully aware of this and have been avoiding a full recall over a year. Their customer service web site says "due to the overwhelming calls, more employees are answering the phones within one hour"... I was told to expect a call within 5 days. Google it: Fo4X, consumer reports, NHTSA, center for auto safety and congress are all involveded. A complete disgrace!!!
The contact owns a 2014 Hyundai Santa Fe. While the vehicle was at stop sign, the accelerator pedal was depressed and the vehicle failed to accelerate. In addition, when the accelerator pedal was depressed with force, the vehicle was able to ease to 30 mph. The vehicle was taken to an independent mechanic where it was diagnosed that the engine was knocking and the engine needed to be replaced. The vehicle was not repaired. The contact called taylor Hyundai (3233 Washington rd, augusta, ga 30907, (706) 868-1200) and was informed that there were no recalls. The manufacturer was notified of the failures. The approximate failure mileage was 140,000.
I have a 2014 Hyundai Santa Fe sport AWD. This is my 3rd Hyundai. I have really been impressed until now. My car wanders all over the road when driving over 50mph either on a road or interstate. I have to work hard to hold the wheel to keep the vehicle straight. The handling is awful I feel like my car is skating all over the road. Like I am driving on ice. The car is unsafe to drive. I have been to the dealership, had the alignment checked, had a new alignment performed, as well as replace the tires. This has not fixed the issue. I feel it is unsafe to put my 5 year old in the vehicle. I cannot keep the steering straight. What is Hyundai doing to fix this issue" I am making payments on a vehicle I feel is unsafe to drive and no one can tell me why"
While driving at 60 mph the vehicle lost rpms and the ability to accelerate. I pulled over safely to the side of the road and called Hyundai roadside assistance. Roadside assistance could not validate my location. I attempted to drive to the next town but rpms stayed from 1000-2000 and I was unable to go over 25 mph.
A D V E R T I S E M E N T S
- Santa Clara, CA, USA