This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were driving down 231 when suddenly my car stops and we try to get in non traffic...when we go to crank it...it sounds like the engine is falling apart...we have regular oil changes! now they say my engine is blown" what is going on here" recall
While under normal driving conditions, after operating for approx. 10 minutes, I was driving on a state route with traffic and the engine completely shut off. No warning, no dash warning lights, not stalling of engine, it simply shut off. Had to pull off side of road, thru traffic, and leave vehicle sitting until it could be towed.
2013 Hyundai Santa Fe sport - had engine replaced due to recall end of June 2019. October 6th car stared bucking and unable to go more than 3-5 mph with pedal to floor. Car towed to Hyundai who after inspection said it was throttle body. Cost to repair was just about $900. Had to rent car in order to get to work. Picked up car on Monday night. Wednesday morning made it about 2 miles from house and car did exactly the same thing. Had it towed to Hyundai again!!! the provided a rental car this time. They reset code and checked that throttle body was properly installed and that all connections tight. Hyundai said they drove car for 60 miles and could not replicate problem. Prior to pick up I informed Hyundai service manager that I was not confident that they fixed problem. Picked up car Friday. It is now Monday morning (3 days later) and didn't even make it out of my development. Same problem!!! shame on Hyundai!!! I am fearful to drive this car even if they fix this problem. Don't trust that engine replacement was done correctly.
At less than 73,000 miles, my engine started "knocking" on my 2013 Hyundai Santa Fe. Brought it in to tony Hyundai wapaio for a diagnostic. Metal shavings were found in the oil. Official assessment: Premature bearing wear within the engine.
I was driving on the highway around 65mph with my wife and 6 month old when I realized that applying the gas pedal was having no effect. The tachometer showed 0 RPM. I applied the brakes but they were very hard to press. I was able to safely pull over. We then noticed a burning smell and a little smoke and got out of the car. The vehicle would make no attempt to start and had to be towed. The Hyundai dealership has told me the crankshaft seized. They are submitting documentation to Hyundai for warranty authorization related to the recalls involving engine fires. The vehicle gave no warning that anything was wrong until after the engine stopped.
- Canton, OH, USA
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Takata recall. We were driving on a state hwy at 55mph and starting to hear a knock from the engine. In the year and a half of owning the vehicle there were no issues. No indicator of issues or anything. We even had it serviced 2 weeks prior and there were no problems. Within a 2 mile span of the knock starting the vehicle engine seized and shut down. Fortunately, no one was behind us because there was nowhere safe to pull over to for about 1/8mile so we coasted and crept at about 5mph to a driveway where we then were towed to a safer location. No lights or indicators came on until the moment the vehicle shut down. Apparently, this is common with 2013 model Hyundai Santa Fe sport engines after discussing it with their customer service representative.
The contact owns a 2013 Hyundai Santa Fe. While driving 45 mph, the vehicle hesitated and seized in the middle of the road. There were no warning indicators illuminated. The contact was able to restart the vehicle, but it continued to hesitate while driving. The vehicle was towed to an independent mechanic where it was diagnosed that the bearing needed to be replaced. The contact associated the failure with NHTSA campaign number: 17V226000 (engine and engine cooling). The contact called Hyundai of cumming (located at 750 peachtree pkwy, cumming, ga 30041, (470) 281-9228) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 110,000.
My engine is very loud and is knocking. I have a few friends who have the same vehicle and theirs is quite barely hear it running. I sent a letter to the Hyundai corporate office to complaint heard nothing back my vehicle has a little over 64,000 miles one of my friends has 93,000 miles and her Santa Fe is quite. I would like to know if there is something going on with my vehicle, also the oild stick looks burnt.
Had oil changed 1,100 miles ago. Threw a rod, ruined engine. Mechanic said my dipstick was 'bone dry'. it wasn't even touching the oil. My oil was changed at the dealership. I've been told by engine parts supplier that this is a known issue with my year, make, and model. He didn't know the details of my issue at all. Yet described it perfectly. I was driving on a busy highway when engine failed. I was traveling 65 mph which was the speed limit. I was able to make it to side of road.
The contact owns a 2013 Hyundai Santa Fe. While driving 30 mph, the vehicle emitted a loud sound coming from the engine, the vehicle seized, and would not restart. There were no warning indicators illuminated prior to the failure. The vehicle was pushed to an independent mechanic who diagnosed that there was engine failure. The contact stated that she received a recall notice for NHTSA campaign number: 17V226000 (engine), but never had the vehicle repaired. The VIN tool did not show an open recall. The dealer and manufacturer were not notified. The vehicle was not repaired. The failure mileage was 78,500.
Purchasing the Hyundai Santa Fe 2013 was the biggest mistake I made. Since purchasing the vehicle I have spent over 5K in repairs, towing, and car rentals. First I was made to believe if I change all the oil and did all updates to the filters my car would stop stalling and shutting down on me that didn't work. Then my car shut down on the highway with my kids in the car almost killing us on the highway. I was told it was the wastegate needed changing. Then it shut down on minutes I exit my home in Delaware and I was told it was the alternator and the battery. I was terrified to get in that vehicle and so was my family I filed several corporate complaints over the 2 years I have been ignored and not offered help. I have ask Hyundai to repurchase the vehicle but refused so I had no choice but to take the vehicle back that was in June with the promise and guarantee the car was finally fixed and I was safe. In the end of July I was driving on the I 495 about 40 miles per hour on the highway in the middle lane all of the car just stops in busy traffic a large freight truck was behind me honking to move he almost crushed me he swerve to side barely missing I was beyond frightened cars was flying by shaking the car it was on the hottest day I had no ac and my asthma was flaring up. I beg Hyundai to pick there vehicle up I was denied I called my triple a and they got the car. Now I'm being told it's the engine it's due to a recall that they supposedly already had repaired. I am told it will take 2 months for the repairs and I'm paying for my own rental. Hyundai Consumer Affairs denied taking there car back. I cannot get in this vehicle again. They refuse to give me paperwork on the recent incident when the engine fail. I fear for my life and my safety I am in desperate need of help please.
Using the car in eco when entering the interstate I'm speeding up my car goes higher in rpms and is not shifting to correct the change and I'll have to flip it into manual and shift into a higher gear. This has happened at least 3 times and does not happen every time but the first time almost got me hit by a car because I couldn't slow down due to timing and also was not speeding up correctly due to the car not auto correcting.
The contact owns a 2013 Hyundai Santa Fe. While driving up a hill, the vehicle started shaking. The contact pulled over and the vehicle shut off. The vehicle did not restart and the oil level was on empty. There was no warning indicator illuminated on the instrument panel regarding an oil shortage. The vehicle was towed to an independent mechanic who confirmed that the engine seized. There was no damage to the oil tank or any evidence of an oil leak. The dealer and manufacturer were not contacted. The failure mileage was 109,500.
Driving down the road and the engine completely shut off without warning and there was no warning lights on the dashboard. Figured it was the alternator, changed it out and now the car makes a very loud clicking noise. Had it diagnosed and it needs new lifters along with possible machining of the pistons/head to get them smooth and the mechanic stated the car was a few hundred revolutions from seizing. Additionally there were small metal shavings in the oil when changed, was told it was a top end problem (hence the lifters). I called the Hyundai dealership in dover de and they stated this was a known issue but no recall so they're not responsible for fixing it!!
After driving car for over 1 1/2 hrs, losing acceleration after slowing down to pay tolls. Is happening more frequently. Safety hazard because even though I have gas pedal to floor will not go past 50 mph on highway that is 65 mph. Has happened 3 times and is happening more frequently. Two other times happened after driving 2 hours on turnpike. Car lost turbo boost and wouldn't go very fast.. no lights on dash. Gas pedal to floor and rpms were reading a lot higher. Took to dealership who ran diagnostic. Wanted them to check the turbo actuator. Was charged $120 and told they couldn't find anything.
I was on my way to a softball field for my granddaughters game and after stopping at a stop sign, I began to accelerate and my car just died. I drifted over to the roadside and tried at least 5 times to restart the vehicle to no avail. I then called aaa auto and had the girls start walking toward the ball field, much against my better judgement ( ages 10 & 12). The vehicle I had towed Wednesday to my home. I now have no transportation. We were on a small connecting road between route 40 and275.
I was driving on the highway when I accelerated to pass a car, it started to lose power. I was able to pull over to the shoulder had the car towed to the dealership. I was told there was an engine recall that I was not informed about. They didn't have a loaner for me so I had to rent a car until one became available. They had the car for 3 months. 1 month later same exact problem. I had the car towed to the dealership. I was told it was because of the recall. Why would this happen again with a new engine? I was told they got a bad batch of engines and a new engine was replaced with a newer engine. This time they had the car for a month. I pick up the car 4 days later same problem. I don't know where to turn. I have filed a complaint with Hyundai usa and I am waiting to hear back.
The contact owns a 2013 Hyundai Santa Fe. While driving, the vehicle stalled without warning. The contact had to exit the vehicle and push it off the railroad track. The contact powered off the engine and the vehicle failed to restart. The vehicle was towed to the contact's residence. An independent mechanic came to the contact's home and diagnosed that the engine seized. The contact called elyria Hyundai (located at 845 leona St, elyria, oh, 44035, (440) 324-770) and was informed that all the recalls on the vehicle were completed. The vehicle was not taken to a dealer and was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. The approximate failure mileage was 144,000.
A D V E R T I S E M E N T S
- Fountain, FL, USA