This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle only allows for wireless apple carplay connectivity. When using this feature, calls drop constantly, maps and directions drop constantly, and the navigation screen goes black while driving. This has caused major distraction and lost calls/directions. This happens despite all software updates being current. This happens when stationary, in motion, on why or city streets. At all times.
I just bought a 2021 sel Palisade on Thursday and I'm having problems with the apple wireless carplay connection. It will connect, shows the navigation apps, and play music for about 5 to 10 minutes then drops out. Then a message pops up saying I have no bluetooth connection with any device. If I push the home menu button, however, the carplay button is still showing. If I push it I'm back in carplay, but the blank out process repeats itself again after a few minutes. I called my dealership sales guy today, and he said to set up an appointment to bring the vehicle in to fix it, but on the Palisade forum, many people are having the same issue as me who have just purchased a 2021 Palisade sel. And carplay cannot play if connected via usb cord as in previous models. If this bug is fixed, it's will be a great feature to have in the 2021 sel. Right now it's an annoyance and a safety hazard (as a gps map may be up and displaying then just disappears). This issues happens while the vehicle is in motion on the highway and city streets. I don't know if a software update is needed in the vehicle or if it's a bandwith issue. I haven't been able to reach Hyundai yet to report the issue.
The design of the shifting mechanism is backwards so that drivers meaning to put the vehicle into drive (and go forward) will easily confuse the buttons and put the vehicle into reverse (sending the vehicle backwards). Thinking about a shift knob on a standard vehicle, one thinks of the knob in "reverse" as being back towards the rear windshield. Same with a motorized wheelchair: To go forward you select the position in the front, and to go back, you select the position in the back. The confusion happened to me often enough that I always look at the buttons carefully before going forward to make sure"D" has lit up. My husband, who usually drives another car, drove this vehicle and pressed "" by accident twice and the car obviously went backwards when he meant to go forwards. Everyone I ask has agreed with us that the natural (and therefore most safe) orientation would be to have the most forward button be drive, and the bottom towards the back be reverse. Although we avoided crashes, I think this design creates the real possibility of many accidents.
Toxic gaseous contaminants, . dealer under the direct guidance of the Hyundai corporate technical department. Dealer and Hyundai corporation has made numerous attempts to repair the gaseous toxic smell from this vehicle and solutions are not correcting the problem. I must say I am disappointed Hyundai corporation and stivers Hyundai owner and representatives failed to inform us of the ongoing gaseous odor dilemma of the Palisade limited purchased /del dat 11aug2020 'sick house syndrome', nausea, or fatigue from exposure to vocs. Some vocs may even cause cancer with a high exposure concentration. After the vehicle had been closed up for over 24hours we opened the Palisade and received a gaseous chemical odor emanating from all four doors and the rear hatch which was both debilitating and frightening. My wife immediately had an asthmatic attack and caused a headache with both events requiring medication. I personally was choked by the odor and almost vomited. I immediately open all doors and stupidly tried to locate which area of the vehicle the terrible odor came from. It was too strong an odor to detect any one area and it permeated from all the doors and rear hatch. "what I did achieve was enough of the gaseous chemical compound in my mouth's mucous membrane and my airway that my taste and breath had the residual odor for over four hours. This was a frightening experience that we cannot withstand again. My wife certainly cannot withstand life threatening asthmatic attacks caused by our brand new Hyundai vehicle, the Palisade I have is unsafe because Hyundai motor America cannot disclose to me what contaminants are causing this toxic odor. What is it and what level of whatever it is would be poisonous ? technical service bulletin 20-bd-018H is non scientific and non engineered cover up of hazardous health issue to all consumers.
I had just left the dealership with 28 miles on the odometer when a small pebble hit the windshield and caused a one and one half inch crack in the windshield. I was traveling at 45 mph. The windshield has to be defective or too thin to incur this damage. I was not following another vehicle that could have projected the pebble. The manufacturer should be required to replace the defective windshield at its expense. This is not a cheap vehicle. I understand there is currently a lawsuit against the manufacturer to replace other owners windshields.
A D V E R T I S E M E N T S
- Ada, MI, USA