This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving a small pebble struck my windshield and immediately cracked it. This was not a rock, boulder or anything of size, it was a pebble. I have seen that other 2020 Palisade owners have also had their windshield crack under these same circumstances. Its unreal that Hyundai is allowed to sell cars with insufficient windshields with thin glass. This can potentially cause a safety hazard when your unable to see out of your cracked windshield at highway speeds.
Vehicle winshield cracked while driving down the road. It just cracked without impact from an object. Initial crack was aprox 10 inches long and now extends around 16 located directly in front of driver. Manufacturer will not cover and cost is over $1,200 dollars. Have delayed due to cost but it is impacting drivers vision.
New 2020 Palisade got a cracked windshield within 3 weeks of purchase (300 miles) from a tiny pebble at 30 mph on a side road. Replaced on 9/17/2020. A second crack appeared yesterday (1/10/21) on the replacement winshield at 6351 miles. Nothing was heard or seen to cause this one again driving G on a side road. So I have had two broken windshields on this new vehicle in a very short time under light driving conditions.
Wiper system appears to have built in protection for the motors that will stop them anytime snow builds up in the windshield well. This happens even if the windshield and windshield well are completely cleared prior to starting a drive. I've had to pull over twice on the highway to stop the vehicle, clear the snow, turn the vehicle off and back on to start the wipers to work again. Again, to be clear, all snow was removed from the windshield prior to driving.
- Newton, MA, USA
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While driving during snowfall, snow accumulated over wiper area and blocks wipers from moving. We had to pull over on highway in middle of snowstorm and clear the wiper area. Extremely dangerous for myself and family. The wipers turn off if there's even a little amount of resistance, and the hood design allows for build up accumulation of snow where the wipers go.
The car was parked on my driveway. The weather during the day was 65 but then froze at night. Sometime during the night my entire back windshield shattered. There was glass all the way up to the front of the vehicle, in the cup holders, everywhere. The arm of the wiper also broke in half. There was no evidence of something being thrown or anything hitting the car. There was no other damage to the vehicle besides the windshield being shattered.
We were driving on us-27 and a pebble sized stone hit the front windshield and had caused a 18 inch linear crack on the center of the windshield extending all the way to the top of the frame.
At 5,600 miles a crack developed behind the rearview mirror on the windshield. Within a day the crack traveled further down and curved toward the drivers side of the windshield. The car was parked in the garage when this occurred. Upon inspection of the windshield it looked as if a rock had hit the windshield but not big enough that we recalled hearing any impact while driving. The windshield is now a safety hazard and needs to be replaced.
A small rice size pebble hit windshield and cracked windshield. Any normal windshield would not have cracked at all. Upon attempt to get it repaired, the crack spread 2 feet. These windshields are very poorly designed and have a major integrity issue.
Within a month of using my vehicle it got a small chip/crack on the windshield. I dont recall how it could have happened. I find it ridiculous how within one month I had to get my glass fixed.
Inside of six months I have had two windshields that have had to be replaced. From the smallest chip the entire windshield spiderwebs and goes all the way across the windshield this is not normal and I am wondering what anyone is doing regarding this problem. The windshields are very thin and this appears to be a safety hazard. The literally watched while driving the small rock chip turn into a complete spiderweb across my window.
Windshield developed a hairline crack running horizontally over most of the width, then turning upward for about a foot on passenger side. No stone chips or impact marks, just a spontaneous crack that I noticed in bright sun. It is spreading.
X2 the automated emergency braking has activated for no reason. 1st time during a rain event the audible alarm, head-up display and automated emergency braking engaged. During this event the windshield wipers would not turn on, they were on automatic, I switched to manual they still would not work. Shortly after it stopped racing they began to work again. The second time the emergency automated braking engaged I was on I-70 near spfld. Ohio. Traffic was moving fast 65-70 mph, I was in left lane, had a nearer wall to my left, semi to right, passenger car to the front and semi to my rear, the weather was sunny overall beautiful day. When it engaged once again abruptly braked (same alarms engaged). This time with the semi to my rear it scared me so bad I felt as if I was going to get ran over by the semi. In both cases the breaking was abrupt and quite aggressive, both events lasted very briefly 1-3 seconds on the highway incident I did feel the back in wiggle it did not break lose you could just fill it kind of hard sway left to right or right to left cannot remember that exactly. It currently is in the shop for the reasons reported above and servicing. The dealership is aware of the incidents.
SUV has less than 4K miles driving down a 35 mph road front windshield cracked. Its been about a month and a half and still no answer on when I will get the SUV back. Called corporate they said it was my fault I did not take it to the dealer. I did call the dealer when it happened and they said they do not replace windshields. So why would I take it to the dealer if do not replace it?
Windshield in our brand new Palisade hit by a small rock on the freeway which immediately led to a 12" crack. That crack has now spread to encompass 1/2 of the windshield. I was told that these windshields are the same material as the Kia telluride but different part number. Kia is covering their telluride customers windshield replacement while they investigate. Very concerned about the integrity and safety of this windshield.
A D V E R T I S E M E N T S
- Saint John, IN, USA