This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Hyundai Kona. The contact stated that upon taking the vehicle in for service, she was made aware that the engine oil was abnormally low even though the oil had recently been changed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V301000 (Engine); but the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 94,000.
I had a 2021 Hyundai Kona limited. On Friday 09/13/2024 my engine caught fire and my car was a total loss. Minutes before the fire I noticed some smoke, all of my dash lights came on and the car shut down. Seconds after stopping the vehicle and getting out the whole engine went up in flames. There are recalls active for my make model and year, nothing for my specific vin number but will be reaching out to Hyundai corporate to see if they want to come look at the car, in case it needs to be added to the recall list.
I bought this car for my daughter we bought used low miles in May 2023. She got her first oil change in August 2023, in November on her way back to college her car seized up and stop working on the highway. Dealership said missing oil plug. Had to replace with new engine. Insurance company drops us, and new insurance is double. Second oil change July 2024. I noticed oil spots on my new driveway, she takes to dealer, again oil plug gone and hole in oil pan. This is crazy!! If I wouldn't have seen the oil spots on driveway she would have blown up anothe engine. She parks on gravel lot, can't see oil drips. Internet full of these stories. I can't afford this car. Thousands of dollars in increased insurance, driveway repair, car repair, not to mentoin the anxiety. This car has doubled insurance rates, ruined two paver driveways, and over $1000 each time in repairs. This needs to be fixed. This is dangerous. I spoke to dealership and there only advice was to bring to dealership for oil changes. This company needs to recall this defect with the oil plug/pan
Told previous recall on engine was not needed on this vehicle while vehicle has same stalling issue that caused previous recall on engine. On july 5 2024 engine locked up nearly creating a wreck. Previous recall clearly is wider spread than hyundai is admitting. Now my car that is 8000 miles out of warranty needs an engine they claimed was not affected by previous recall but has same issue and originally fell under previous recall.
The contact owns a 2021 Hyundai Kona. The contact stated that on several occasions while driving at various speeds, he observed white smoke emanating from the rear of the vehicle. Additionally, on several occasions, while driving at various speeds, the vehicle lost power and did not accelerate as intended. The vehicle was taken to a dealer where it was diagnosed that an unknown software needed to be updated. The vehicle was repaired but the failure persisted. Lastly, the contact stated that while turned off the vehicle would not turn on. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 36,000.
My 2021 Hyundai Kona AWD will not operate. It only has 18,000 miles on it and I bought it new. I had the oil changed at 7,000 miles. The dealership made me wait a month to take a look at it, and I believe that they know there is an issue with this model so they are trying to stall. I plan to request a buyback. The last time I tried to drive it, it died every time the car came to a brake. I had to sit with my emergency lights flashing for a few minutes to get it to start again, only to have it die at the next light. This is very dangerous.
My vehicle was purchased in late June 2023 with Remainder of Hyundai Factory Warranty promised. A few months ago I started hearing a ticking noise from the motor and on 3 different occasions almost stalled while stopped at a traffic light. I took it to CMA's Hyundai of Lynchburg and upon inspection was told I need a new motor due to finding possible aluminum on the piston head of cylinder 4. There was a previous recall on 2021 Hyundai KONA Motors due to faulty piston rings. I am wondering if the defect in my motor may be related. I was told I could not leave/drive my vehicle for my own safety. So my vehicle has been at the dealership since mid-December, 2023. They state the warranty is void.
The contact stated that she was an insurance company claim adjuster who was calling on behalf of an insured consumer, who owned a 2021 Hyundai Kona. The contact stated that while the vehicle was parked and unoccupied, the vehicle caught on fire. The contact stated that there was no warning light illuminated before the incident. The fire department extinguished the fire and filed a report. The contact stated that the insurance company sent an inspector, who determined that the fire originated in the engine compartment. The contact stated that the entire vehicle burned and only the frame remained. There was no injury sustained. There was no police report filed. The vehicle was towed to a salvage yard, where it was totaled. The contact related the failure to NHTSA Campaign Number: 21V301000 (Engine); however, the VIN was not included. The contact did not know whether the dealer and the manufacturer were contacted. The failure mileage was approximately 23,000.
9/13/2022 I took my vehicle in to the dealer stating the vehicle felt like it was going to stall. I was told there was no code found so they couldn't do anything, passed off as nothing wrong. On 4/1/2023 the vehicle stalled while pulling into a parking lot and a car behind me had to honk because it was going to hit me. I took the vehicle to dealer, they kept it two days, I was told it could not be created, no code found. 7/30/2023 the vehicle stalled on me four times, again I left it at the dealer for two days, vehicle was down 3 qts of oil. Oil consumption test started. During all this I had two open cases with Hyundai corporate. One was closed without my knowledge and the second my case was denied for any kind of help, no engine replacement or vehicle repurchase options provided to me. I was told I could open a case with the BBB which I currently have. I am waiting to hear what is happening with that currently. The vehicle continues to run extremely rough and sluggish, everytime I brake or slow down, I'm afraid it's going to stall. One time previously it did stall on me while driving on an overpass of a business street and I was afraid someone was going to hit me from behind. It's hard to drive a vehicle that everytime to put your foot on the brake or slow down you are afraid it's going to stall and someone is going to hit you from behind. That is a safety risk. When the vehicle has stalled it has been at different speeds, in different instances, like I said, slowing down, braking, pulling in to a parking lot and just driving straight.
At a stop sign, or red light, car bucks, then accelerates. Steering column is making noise. Took car to dealership..stated they can't look at my car until October 31st, 2023! My car only has 16k miles. If this is a dangerous issue, especially the steering colum noise (possibly a bearing issue or rack and pinion problem)..why am I having to wait until October??
I purchased the vehicle on 6/29/23, mileage at purchase was 38,126. Per CarFax, this vehicle had an oil change at 38,026 miles (at Turnersville Hyundai). I drove this vehicle to Maryland and while there it had stalled 3 times, each time when I was going very slow. I came home to find out that in under 1,000 miles of driving since the last listed oil change, I had burned 2 quarts of oil. Took car back to Turnersville Hyundai where they kept if for 4 days and said they were doing an Oil Consumption Test and Hyundai was notified. There is no way two quarts of oil should burn up while driving under 1,000 miles.
The contact owns a 2021 Hyundai Kona. The contact stated that while driving approximately 35-45 MPH, there was a ticking and knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle lost motive power, stalled, and failed to restart. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to the NHTSA Campaign Number: 21V301000 (Engine). The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 23,700.
The contact owns a 2021 Hyundai Kona. The contact stated that while driving at various speeds, the vehicle would suddenly lost motive power and stalled. After restarting the vehicle, the vehicle operated as designed. The contact indicated that the failure had occurred on four occasions while driving. The vehicle was serviced at the local dealer, but the failure was not corrected. The manufacturer was not yet notified of the failure. The failure mileage was 21,400.
My car has approximately 14,000 miles on it and was purchased brand new. It still has 1,000 miles to go before the next servicing. Saturday I when driving approximately 40 miles an hour, the engine suddenly cut off and the car stopped in the middle of the road. I was able to start the car and drive for approximately 15 minutes before it slowed to 3mph and shut off again. I called the dealership where I purchased it and explained what happened. Initially they said they had not serviced the car in a year. I let the car sit for a day then checked all the fluids. The coolant level was fine and so was the oil. Monday, it cut off twice on my way to work. I drove to the nearest dealership and left it there. I had to rent a car as no loaners are available. It has been at the dealership for 5 days. They thought they fixed but when they test drove it, the car cut out again. Later that day, I received an email from Hyundai Blue link with an Automatic DTC Notification that a possible condition has been detected with my Engine Control System.
Vehicle will not go out of 3rd gear when on the interstate. The vehicle will go pass the redline and hit the fuel cut off and will not accelerate. Have to slow the car down and attempt to speed up again. Vehicle has almost been in accident multiple times due to almost being rear ended because can not get the vehicle up to speed.
Driving 60mph on I-5 in May 2021. Dry roads, no wind. Vehicle suddenly surged (as if we ran over a speed bump at 60mph) despite there being no debris nor damage on the road surface. The surge felt like the ABS system triggered a single pulse, and then car completely turned off: no engine power, no radio power, no cabin lightning power, no dash lighting nor warning lights. Toggling the ignition to accessory didn't help. I had steering authority and brake authority. With no engine power, I pulled over to the side of the road. I inspected the exterior of the vehicle and there was no damage. I entered the vehicle and I was able to restart the vehicle normally. I drove it to a dealership and described the problem, they didn't know what it could be and were 30 days out on booking appointments, so I gave up.
Please refer to Complaint 11488659 filed 10/10/22. I erroneously listed date of incident as 10/4. Incident occurred on 10/5/22, while driving on highway check oil light suddenly came own with knocking and other noises. I was able to pull onto exit ramp before deceleration and total stall with oil running out of bottom of car. I called 911 due to large trucks and traffic stopped behind me. State police came and stayed until AAA towed car to Freysinger Hyundai in Mechanicsburg, Pa (717) 766-8422, where regular maintenance has been done on the car as recently as Sept. 20, 2022. I was advised by [XXX] in Service Dept. That engine had failed with at least 3 months or more wait for replacement parts. I was forced to purchase another vehicle at great expense. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Wentzville, MO, USA