This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The engine failed at 12,034 miles. I was at the stop light right before the bay bridge and my life and others were severely put at risk. Had I been on the bridge when the engine seized it would have meant imminent death. The Hyundai dealership said they expected it because engines on the 2021 Hyundai Kona have been recalled. This vehicle was supposed to be fitted with a safety light warning the driver of an imminent fire or engine failure after 2019 but that didn-??t happen.
The contact owns a 2021 Hyundai Kona. The contact stated while driving approximately 35 MPH for an extended period of more than 30 minutes, the engine would remain running 8-10 minutes after the vehicle had been turned off. On another occasion while driving approximately 35 MPH and entering a highway ramp, the vehicle lost motive power and power steering functionality before independently restarting and operating as designed. The contact stated that the vehicle also stalled while reversing and would restart after shifting into Park. The contact stated that three or four attempts were necessary to restart the vehicle. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50.
While driving on cruise control set for 45mph the vehicle accelerated to 53 mph. Noticed this multiple times. Also steering wheel making noise and at times hard to turn. All fluids at good level. Then burning smell coming and vehicle revs up when at stop light. And then hard to start. Have had multiple issues with this vehicle. Dealer states all is good. Hyundai is no help. This is a 2021, a new vehicle that should not be acting like this.
The contact owns a 2021 Hyundai Kona. The contact stated that while driving at 20 MPH, the vehicle inadvertently stalled and lost electrical power. The battery warning light, engine warning light, and an unknown warning light were illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The contact waited an hour and was able to restart the vehicle and drive; however, the vehicle was shaking while driving. The contact stated that the failure reoccurred while driving. The vehicle was towed to the dealer who diagnosed that the engine had failed and needed to be replaced. The dealer advised the contact that the vehicle would be repaired at her own expense. The contact referenced NHTSA Campaign Number: 21V301000 (Engine). The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 21,605.
We have a 2021 Hyundai which is the subject of an engine recall. There have been no repairs to the car and we just turned 5000 miles. When the car is cold and first started the engine knocks and it has gone through 2 quarts of oil so far. The dealership says nothing is wrong with it. I have video of it being started and knocking. We are afraid to park it in our garage due to fire risk and due to the greatly reduced price of repairs the dealer can charge Hyundai, are getting nothing done. The number 1 driver of this car is 88 years old and does not need this stress. Help, please?
- Wichita, KS, USA
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The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact had taken the vehicle to a dealer and was informed that the part to do the recall repair was unavailable. The dealer also performed an engine check on the vehicle and found no fault with the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
I brought the HYUNDAI KONA SEL from Bentley HYUNDAI of Huntsville, al on 25, FEB 2021 on 1 July Hyundai sent me a notice of the recall. after going on line to there web site I saw that the recall was posted 28, April 2021 why did it take Hyundai 2 months to let me know of the recall. is it possible that HYUNDAI tried to sell off all the cars with the recall on the 2.0 engines before the NHTSA.org posted the recall. if the recall was posted to Hyundai would they still be allowed to sell the cars with the recall on the 2,0 engines to get them off the dealers lots Bentley Hyundai gave me a $3,500 rebate off the sticker price of $27,000 it made me think they we're dumping the KONA"S ASAP thanks [XXX] @ [XXX]
on 1, JULY 2021 receive notice from HYUNDAI USA about Recall of car due to bad Rings that might cause Engine failure due to engine running badly and might cause engine to lock up and throw a rod and catch fire, I am 75 years old US NAVY COMBAT VERERAN with PTSD and other serious medical problems and My wife is 74 years old her knees and hips have ben operated on but she still has problems getting in and out of the car. We take our 4 GRAND BABYS to and from school and the sitter 5 days a week. the youngest turned 1 year old on July 7th this year and the oldest is 81/2 years old. we would not able to get our self's and the Grand kids in and out of the car in a Emergency On 7 JULY, I returned to my Dealer BENTLEY HYUNDAI in Huntsville Al. they told me that there was :NO FIX: or test that they could do on My KONA SEL and to drive it until it "Catch's Fire and Breaks down." Than to have it" towed into they Dealer ship" using the HYUNDAI tow Service. This was totally out of the question as they knew about my wife and Grand kids most days of the week! At that time I didn't Remember about my 2016 SONATA SE that was brought new from BENTLEY HYUNDAI that had a software up grade to monitor the engine's operation to tell if problems were developing and Warn the operator. This was done back in 2020 ? I was under a lot of stress over this recall and they were telling me "Not to Worry" about it they showed me several other cars model of Hyundai's and I even drove one home to show my wife, which she didn't like as the color wasn't right and the trim options and safety options didn't compare to the 2021 KONA SEL. After dealing with the sales man who was really trying to help me and the General manager MR. JOHNSON, who I felt just was just trying to get me to leave as I was really loud and very up set about they were handing the matter. they drove a 2022 KONA Se up for me to look over. It was very funny that only a few hours before there we're none.
The manufacturer is taking 2 long to repair or replace the engine. They started the recall at end of April. In may my mycarfax told me about recall and the manufacture didn't send anything out in the mail about the recall till almost end of June. They are taking 2 long to fix this engine. I drive daily for my job. Sometimes 4,000 miles a month. I need this recall fixed now.
The contact owns a 2021 Hyundai Kona. The contact received notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts were not available for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue and confirmed that the part was not yet available. Parts distribution disconnect.
The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed nor repaired. The contact stated that the message for oil change due in 28 days was displayed on the instrument panel. The manufacturer was notified of the issue. Parts distribution disconnect. The failure mileage was approximately 8,900.
The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA campaign number 21V301000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Hyundai Kona. The contact stated while driving at 60 mph, the vehicle stalled. The contact stated the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 21V301000 (Engine). The manufacturer had not been informed of the failure. The failure mileage was approximately 8,000.
After loud explosion sound, the engine stalled 3 times recently while driving and today. No brake, hard steering wheel, and almost bumped the car front of me. I took my car to a dealer last week and they said no fix despite of safety recall. Without any warning, first it happened 3 weeks ago.
Bought the car in August 2020. In February 2021 the car began to stall frequently and it was running very loud. I discovered that there was almost no oil in the car with less than 5,000 miles on it. Brought the car to the dealership and they determined the engine was defective and would need to be replaced. I have been without my car (but still paying for it monthly) since mid-February. It is now late April.
A D V E R T I S E M E N T S
- San Francisco , CA, USA