This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
lights went completely off when I turned my brights off. My traction control and my parking sensors are faulty and car smells like it's going to catch fire gets super super hot
After having repeat brake issues and bringing the brake issues to the attention of the authorized dealer: Steele Hyundai South Loop in Houston, TX. There was no resolution. I visited with the management of Steele Hyundai on March [XXX], 2023. I was in a car accident on March [XXX], 2023 where brake failure occurred. I took the vehicle to Firestone on March [XXX], 2023 for a full inspection. Firestone determined the brakes were not repaired properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The left rear passenger door does not open from inside or outside. I have looked online and see that this or similar problems affect many Genesis sedans as well as other Hyundai vehicles. We needed to seat two young children in the back seat and realized how dangerous it is if something happens and the car door can't be opened from inside or outside. How would rescue teams extract the passenger" How could the passenger extract him/herself" Many people reported paying a lot of money to the dealership to repair this problem. I believe this is a safety hazard that the company should be responsible for. This problem began recently, with no warning. The key fob does not open the door either.
Got oil changed at Genesis dealership at 79K miles. Within a day, Low Oil Pressure light began to turn on and off sporadically. Usually showing up when idling and turning off while accelerating. Took car back to dealership and they identified a faulty oil switch (which appears to require a significant amount of labor to access/replace). This has already been recalled in Korea as it has been happening to many vehicles around the 60-70K mile mark and it is a major safety issue (people driving with a faulty sensor may get complacent on urgency if the warning light). I sincerely hope Hyundai/Genesis USA issues a recall for the faulty oil pressure switch issue and this most definitely should be covered under the 100K miles Powertrain warranty.
- Chino Hills, CA, USA
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The Oil pressure sensor is faulty. The light comes on when it's cold temperatures outside. Upon revving the engine above 1500RPMs or so, the oil pressure sensor light goes off.
I was driving on the interstate and the sunroof suddenly shattered and glass fell into the car. With the falling glass it was startling and without a calm response could have resulted in a multiple car crash and potential fatalities. Also, the falling glass could've caused physical injury. I was told by the local dealership to wait for 50 days before they would be available to inspect it. There were no symptoms of the problem prior to it happening.
The electronic parking brake system engaged and remained engaged such that the car could not be driven. It could not be reset through any available means and no manual method exists. This occurred while the vehicle was stopped thus not a substantial safety risk for the particular episode, however this was a complete failure of a portion of the braking system which made it impossible to move the vehicle. It was towed on a flatbed truck and required skates under the rear tires to be placed on the truck. The Hyundai dealer confirmed that the entire system must be replaced and the vehicle remains disabled at the dealer as the parts are not available. There were no warning indicators, until the event occurred when the EPB and AUTOHOLD indicators lit, and the vehicle diagnostic system alerted a problem with the electronic parking brake system.
I was driving in the road about 50mph and with the wet road. I lost the car control without any reason, even with the low speed. Looks like the break or the ABS system wasn-??t working and I got hydroplaning and an accident.
The contact owned a 2015 Hyundai Genesis. The contact stated while attempting to stop at a stop sign, the vehicle independently accelerated while the brake pedal was depressed. As a result, the vehicle rear-ended another vehicle. The contact stated that all of the electrical features in the vehicle failed. The air bags did deploy. A police report was filed. The contact sustained chest burns from the air bag and a sore back and neck from the crash. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact related the failure to NHTSA campaign number: 21V160000 (Service brakes, hydraulic). The manufacturer had been informed of the failure and informed the contact that they would expedite the claim. The failure mileage was 61,000.
There is an electrical issue that could malfunction internally and cause an electrical short, potentially resulting in an engine compartment fire. The front bulb for the daylight running lamps/ lane changing blinker has been consistently stopped working and/or blown out. The dealer where I purchased the vehicle has worked on the vehicle a minimum of six times, changing the electrical harnesses (among other things) with no success. When looking up this issue on the internet, other owners have reported this problem with the 2015 model and older Hyundai Genesis. Hyundai did changed the daylight running lights in 2016. On a few occasions (3 times), the headlights turned off at night which may or may not be related. I have another appointment in ten days to address the situation once again.
The auto light position turns from automatic to fully off when driving randomly. This is a big safety hazard as you lose function of headlights temporarily.
While approaching a red light on a city street with oncoming traffic, brakes were applied. The car started jerking violently, and the brakes were not working. The car then lost power and then power steering. Fortunately, I was able to man handle the car into a hard right and avoid an accident. This was a life threatening situation. The car was towed to jim ellis Hyundai, 5785 peachtree ind. Blvd., chamblee ga for repair. The shop was unable to replicate any problem and did not fix anything related to brakes or power steering. The car was purchased back by the dealer and sent to auction to be sold. So much for the next owner.....
On 8/3/19 driving on academy St. In newark NJ @7:50 am, at the red light on academy & Washington St. My brakes failed with no warning, and I rolled thru a red light where the car stopped in the middle of the intersection. I was able back up avoiding an accident as a bus waited. All the warning lights were flashing after my brakes failed. I pulled into a parking lot a few yards away, and called Genesis, which said they received an alert on the adaptive cruise control, and I asked why they were no alerts on the impending brake issues, as I had received a prior alert on another issue dealing with the fuel vapor harness. I called the dealership to drop of the car on 8/5/19. They diagnosed the issue as corrode rear brake lines, and brake hydraulics, and was be repaired under warranty( I had purchased an extended warranty from the Hyundai Genesis dealer at the time of purchase in 8/2019), and it appears this is the warranty covering the repairs, not the balance of Hyundai's vaunted warranty., my vehicle has only 20,038 miles on it, so heavy usage is not the issue here. It appears the were bad parts on the car, and I was just lucky to have escaped a bad accident that morning. So far, the car has been at the dealership since 8/5/19, with no information as to where the repairs stand, or if the vehicle is repairable. We have two of these vehicles in the family and are concerned, and are keeping a close watch on the other.I have reason to believe there may other owners driving these cars with similar problems quite unknown to them.
Back up camera. I have replaced the back up camera 3X and it is still messing up. No longer under warranty, when it was like I said it was replaced 3X. The back up camera acts up when put in reverse, it shows a blue screen at times other times it glitches and shows black and white, etc.
The power trunk hatch malfunctions, opening the trunk either partially or completely. Unfortunately it does not close completely unless using the trunk button inside the vehicle. One incident, the trunk attempted to close without warning or notice. No button was activated to close at the time. The trunk would open when the vehicle was stationary, in motion on the roadway, and when the vehicle was powered off. All were isolated instances. It is unknown what may be causing the malfunction, however has progressively became worst from the onset. I was able to utilize the "valet trunk lockout feature" for now, deactivating the trunk functions. I'm scheduled to meet with the Hyundai dealership for an inspection of the vehicle soon. I've also contacted the manufacturer regarding this issue.
Hyundai is telling me the problem with tire tread wear is a problem with the tire manufacturer. The tire manufacturer is telling me the problem is with a design of the 2015 Genesis sedans suspension. Inside rear tire wear is extreme, and had I not complained about vibration and cabin sound, ultimately seeking professional help in seeing the wear at a tire company, we might have very easily lost our lives. Look at 2015 Hyundai Genesis blowouts / saudi arabia. Many, many posts on-line about this tire wear happening here in the U.S. our Michelin tires are warranted to 45 K miles, we were advised by our cars dealer (Hyundai of evansville) to replace and align the 4 wheels, at a large cost, this is at 22,914 miles ! raben tire, a Michelin dealer, here in evansville tells me the car may very well have a suspension-alignment problem. It will cost us over $1000 to be safe for a while with tire replacement and alignment. Hyundai will not even give us the satisfaction of a return call. It is a blatant case of 'david vs goliath' ! extreme cabin sound @ 45 to 50 mph, as well as seat and steering wheel vibration while in motion, up through highway speeds.
My vehicle showed solid check engine light while I was on 101 freeway and after exiting to city road I could park and read the error code "P0880 power input to tcm", I reported the issue to Hyundai dealer and they diagnosed the issue as internal tcm defect. Dealer replaced the tcm but that couldn't fix the problem. And they just released the car as is. After a short while my car had become unable to reverse, and when set the gear to reverse, my car moves forward to make a very life threatening. I called Hyundai corporate office but they didn't help. Now, I cannot drive my car because it is unsafe and because because I'm not a mechanic to diagnose the problem while the dealer and the corporate don't help. I found out that the model of my car is a subject to recall for gear problem which is exactly what I face now. It seems that both of the dealer and the corporate office are aware of the issue in this particular model but they did not even mentioned it to me until I found it by myself. A car like that is unsafe for me to drive because it runs forward only even when the gear is reverse and if stops I cannot even push it backwards. A car with this defect is dangerous for my community. Please help to force that company either replace the car for me, repurchase or repair it to full operational status..
Front inside door lock switch (driver's side) remains in the unlatched position when I attempt to lock door via lock button from inside of car or via key fob from the outside of the car. All other doors (front passenger, left rear, right rear) lock just fine. Hazard: The door may not be in the locked position and may open while the vehicle is in motion, possibly resulting in injury to the driver.
I had been driving on 50 mph on la pacific coast highway and slowed down to stop at a traffic light. After I pressed my break and my car fully stopped, the vehicle started moving forward while my break was pressed fully down and as a result I hit the truck front of me from the back to look very much as my fault, while it was the vehicle's issue with the break
A D V E R T I S E M E N T S
- Jonesborough, TN, USA