The contact owns a 2013 Hyundai Elantra. The contact stated while driving at 35 mph, the air bags failed to deploy after another vehicle crashed in the driver side of the contact's vehicle., the driver sustained unknown injuries which he received medical attention on the scene and was later taken to the hospital. A police report was filed. The vehicle was towed to a repair shop. The approximate failure mileage was 16,000.

- West Seneca, NY, USA

My wife was driving the car. It was a dark road in the night. Perhaps she didn't see the stop sign and crashed into a vehicle coming from right hand side, going in the same direction my wife was going. My wife crashed the other vehicle from behind. It was serious crash in which the entire front portion of the car is damaged. But the air bags did not come out. My wife had her head hit the steering wheel and had an injury. My complaint is "why did the air bag not inflate in such a serious crash?"..updated 10/06/14. Updated 05/13/2015

- San Jose, CA, USA

While turning into a parking spot. My car suddenly jumped and accelerated and slammed into a concrete barrier. The air bag also did not deploy.

- Lexington, KY, USA

Was making a left turn at a intersection and T boned a pick up truck, extensive damage to front end of the Elantra front end, [ air bags did not deploy on the Elantra ] even though the whole front end was tore off. Driver door damaged, windshield cracked both front fenders damaged, plus unknown if transmission and or transaxle has been damaged until the car can be repaired. Hyundai has stop any repairs until they send a Hyundai investigator to look at the car, which they say could take up to 6 to 8 weeks to check it.

- Rickman, TN, USA

The contact owned a 2013 Hyundai Elantra. While driving approximately 10 mph and making a left turn, the contact accidentally crashed into another vehicle. The air bags failed to deploy. The contact and the passengers in the vehicle sustained minor scrapes and bruises that required medical attention. The other vehicle's passengers also required medical attention. A police report was filed. The vehicle was destroyed. The VIN was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 7,200...updated 10/01/14

- Jonestown, MS, USA

The contact owns a 2013 Hyundai Elantra. The contact stated that while driving at various speeds, another vehicle crashed into the rear end of the vehicle causing the contact to crash into the preceding vehicle. The driver and passenger air bags both failed to deploy. A police report was filed and both the contact and the passenger required medical attention. The contact sustained injuries to the back and her septum was ripped. The passenger sustained injuries to the neck. The manufacturer was not made aware of the failure. The failure and current mileage was 21,497.

- Dumfries, VA, USA

Vehicle 1-(Jaguar 2004) traveling eastbound at 1000 North loop E. driving towards exit lane. Vehicle 2-(Hyundai Elantra 2013) traveling East bound at 1000 North loop E. in lane #4. vehicle 3 (box truck) traveling East bound at 1000 North loop E in lane #3. vehicle 1's fd struck the fixed object (plastic barrels divider/concrete wall) and the vehicle rolled from right to left and slid across lanes of traffic and vehicle 1's fd struck vehicle 2's fd and vehicle 1's fd struck vehicles vehicle 3's fr. Vehicle 1 received a citation for failure to drive in a single lane. Vehicle 2-Hyundai Elantra was totaled out by insurance and the bags never deployed during the accident. Emergency personnel on the scene asked why they did not deploy...updated 09-10-140 updated 11/7/2014

- Houston, TX, USA

I was going to work on the morning of 12-3-13. While merging from rt 77 to I480 when I noticed an accident ahead. I slowed down because of the accident and was hit from behind by another car and was pushed into the car in front of me. None of my airbags deployed. I sustained the following injuries: Cervical and thoracic strain and sternal contusion. The injuries resulted in medical costs exceeding $15,000. The repair to the vehicle cost $10,500...updated 08-28-14

- Brecksville , OH, USA

The contact owns a 2013 Hyundai Elantra. The contact stated that while traveling approximately 35 mph, the driver lost control and crashed into a steel bridge support. The contact stated that the front passenger's side of the vehicle impacted the steel support. The air bags failed to deploy. The vehicle was destroyed. The driver sustained injuries to the left shoulder and a passenger sustained injuries to the back and left shoulder. A police report was filed of the incident. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 900.

- Camillus, NY, USA

During merge onto a major dallas tollway, traffic became stopped in the right lane and upon applying a hard brake of my car, the anti-lock brakes failed to engage, the seatbelt did not lock, my car felt as though it was accelerating even though I was pressing the brake pad hard. I hit the car in front of me once and then again before my car stopped, still running. My car sustained $8500 in damage to the front end, but the air bag did not even deploy. I have owned it for 15 months and have not had an issue of this nature in the past, however I am now concerned of the safety of this vehicle.

- The Colony, TX, USA

When I was sideswiped and then he drove down the whole left side of my car the airbags did not go off. I went up a some hill and hit cable box and still no airbags my back door was on the street afterwards. The front drivers door was pushed in about 3-5 inches and still not airbags they say he did not hit me in the right spot. Some of the front and rear bumper is missing to. I am not sure where he needed to hit me if we have 6 airbags that should go off then why no airbags. I have seen less damage to a car and there airbags go off. I have own Hyundai's for over 14 years and this car sucks. I will never pay again my car is totaled so I am still confused at where my airbags need to be hit to go off.

- Houston, TX, USA

I rear ended a car and nearly totaled my car. For some odd reason the airbag never deployed during the time of impact.

- Glendale, AZ, USA

I recently lease the above vehicle from local dealer universal Hyundai in orlando. After driving a short distance I realized that the passenger airbag light was lit (meaning off) even though my wife was in it. I contacted the dealership who had me speak to a service advisor (scott). He told me that I should buy a pillow since my wife was only about 103 pounds in weight, and that there were no adjustments which could be made to the seat. This did not make sense to me so I continued to my sales rep(george spencer). He had the service manager (nestor dias) contact me and he basically told me that under 150 pounds the airbag won't deploy. If I had realized this up front, I would never have leased the Elantra. Now, the airbag light goes on and off when it chooses. I love my wife and am truly concerned about her safety. Please advise. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kissimmee, FL, USA

Was about 2 tenths of a mile from a stop sign. As I was beginning to make my approach, the car accelerated, lurched forward and sped across a four lane highway before I could react. The car was T-boned on the passengers side. The impact straightened my vehicles trajectory from 90 degrees to about 30 to 45 degrees. I then impacted a guardrail with a somewhat nearly head-on angle. After I went through the guardrail I then impacted a tree head-on which brought the vehicle to a stop. My passenger's side curtain air bags deployed but the front (dash) air bags did not. My passenger received a broken collar bone, fractured rib, scalp lacerations (stitches), a concussion and multiple bruises from head to toe.

- Mount Carmel, TN, USA

When I drove the new car off the lot it began pulling to the right, but since we bought it late on a Friday afternoon I couldn't do anything until the following day. The passenger air bag light also came on (I'm referring to the light by the tachometer, not the one below the radio). Bluelink performed an inspection remotely & said to take the car to the dealership asap. The following day we took the car back to the dealership & they said they needed to keep the car until Monday, but we were moving to a different city therefore we would have to take the car to a dealership in our new city instead. I told the story to the service dept, left the car there at the new dealership, 2 days later I came back to get it. The air bag issue was fixed but not the pulling to the right. The alignment specialist came with me to test it, realized that it was still pulling, we went back to the dealership & switched the two front tires & went again for another test. The specialist realized that the car was now pulling to the left. We test drove the car over 8 times, they said alignment was good & only attempted to rotate the tires multiple times, car still pulled. I took the car to a different dealership, they agreed the car was pulling but wouldn't do anything because another dealership had already inspected it & I would have to pay even though the car was barely two wks old! I went back to the previous dealership, we tested it again with the service manager. They tried to convince me there was nothing wrong, when clearly the car still pulls strongly to the right. I had to escalate the problem to Hyundai usa as the dealership wouldn't do anything further. After reading the owners manual, it clearly states that the power steering should be checked if the car is in alignment, yet pulling to one side. The dealership never recommended this, nor did any testing of the steering.

- Austin, TX, USA

The accident happened while I was driving on the freeway with light traffic traveling around 60 mph. It first began when I felt an unbalance of the front right tire. The car suddenly veered to the right regardless of my efforts to maintain control. My car fishtailed for a moments and almost caused me to crash into another car. I had no control of the car when my car crashed into the wall that lined the right side of the freeway. After visually inspecting the wheel, it appeared that the front right rim was cut in a half vertically and all around. It was cut in a near-perfect straight line - similar to what a opened can looks like. The tire remained fully intact without any damage. The body shop mechanics told us that they have never seen the rim cut like that before and said the only explanation would be a defect in the rim. We have pictures and can provide them upon request. The body shop mechanics and insurance adjusters are all clueless to how and why this occurred. Please open an investigation to help us determine the cause. The total estimate of the costs have estimated to be around $14000.

- Anaheim, CA, USA