CarComplaints.com Notes: We're not used to seeing any major problems with Hyundai, which makes the early signs of trouble with the 2013 Elantra very surprising, in a bad way.
Early trends show problems with the steering wandering / pulling to one side along with premature tire wear. Elantra owners have tried sensor adjustments, wheel alignments, even replacing axles, most with no luck. Hyundai has made vehicle buybacks through arbitration, but that rarely works out well financially for owners in the end.
Also there is a pattern of complaints about the 2013 Elantra brakes grinding at very low mileage. It seems there was a bad batch of OEM pads & rotors, but so far Hyundai is not doing a recall. Instead Hyundai issued a TSB & dealers have been replacing pads & rotors on a per-complaint basis.
The final straw is that for several years in a row, Elantra owners report significantly lower gas mileage than the EPA estimates, & there's a small trend of engine problems.
10.0
really awful
Crashes / Fires:
40 / 0
Injuries / Deaths:
43 / 0
Average Mileage:
52,324 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag light came on my 2013 Hyundai Elantra GT at the 61,000 mile mark. Took it in to the dealership to find out the problem and it was determined the the clock spring was found defective from the manufacturer. They were willing to replace the clock spring but at a cost of $495 dollars. I asked why they were charging since this was a manufacturer and safety problem and they determined that my car was no longer covered since I had gone over the 60,000 mile mark. I called Hyundai usa to report my concern for this safety hazard and all they told me was that they could not cover it due to mileage. I am greatly concerned for the safety of my family and self knowing that the airbag is disabled if a car crash were to occur. This is the only means of transportation that I have and unfortunately cannot afford to pay for something that is a safety defect and hazard which I feel Hyundai should fix at no cost.
The contact owns a 2013 Hyundai Elantra. The contact stated that the air bag warning indicator remained illuminated. The contact suspected that the timing spring in the steering wheel could have caused the failure. Hyundai of anderson (1925 pearman dairy rd, anderson, SC 29625, (864) 642-0900) mentioned that the spring was a common issue, but they would have to run a diagnostic test and charge a fee. The manufacturer was not notified. The failure mileage was 60,000.
Air bag warning light staying on. Took the car to Hyundai dealership. Diagnosis code was high resistance. I am told this is a broken wire. Hyundai refused to pay the $360 repair. My extended warranty also refused to pay the repair. When the light is staying on, if in an accident none of the air bags will deploy. The car only has 67,000 miles. This is a safety problem and there are many complaints about this. I spoke with their customer care dept, they refused to pay for the repair. Their was an extended warranty on some models, but they say my car isnt on the list. I have contacted the bbbauto line, and the Missouri state atty general. At no time is money more important than consumer safety. I only ask for them to rightfully repair my car. They advertise how safe their cars are and there are 6 air bags. Unfortunately they dont work. Please help and make other consumers aware of this problem thank you
The contact owns a 2013 Hyundai Elantra. The contact stated that the air bag indicator was illuminated for a long time without warning. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was not provided.
Air bag light was coming on and off while driving, since 8/17/2019. Now it is on all of the time. Vehicle has not been in any recent accidents, or received any damage. Research shows this is probably a clock spring in the steering wheel. $79 dealer fee just to identify the issue, before parts and labor to repair. Seems to be pretty common for Hyundai vehicles of this age and should be a recall!
- Winder, GA, USA
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The contact owns a 2013 Hyundai Elantra. The contact stated that while entering the vehicle and driving out of the parking lot at 3 mph, the vehicle unintendedly accelerated. The contact then crashed into four parked vehicles and a few parking signs. The air bags did not deploy. The contact suffered a broken patella on their right leg, they had a bad abrasion on their left leg, a hematoma on their skull and black eyes that required medical attention. The contact was the only one in their vehicle at the time of the failure. There was no one else in the other vehicles the contact crashed into. A police report was filed. The vehicle was towed to the contact's residence. The insurance company was currently inspecting the vehicle. The contact called Hyundai of ashville (860 tunnel rd, asheville, nc 28805 (828) 298-4911) however, the contact's insurance company instructed them to not call the dealer. The manufacturer was not made aware of the failure. The failure mileage was 70,000.
Air bag dashboard light at first was flashing and now remains on solid every time vehicl is started. This is a common problem with similar models from 2010 to now. This is a serious safety issue that should be handled as a recall instead of leaving the consumer to address the problem.
My airbag light is on and will not go off. I was told it will cost almost $400 to get things fixed. I feel this should be a recall because it's affecting my safety to drive my vehicle.
Takata recall I have recently had my airbag light come on on my car. I have waited a month or two and the light will not go off. I have done numerous amounts of research and found out that this is an extremely popular malfunction with Hyundai sonatas and Hyundai Elantras from the year of 2012. The problem happened right after I rolled over my 100,000 mile warranty so it was covered no longer. This is a safety concern to many people as this is a very popular car. I've had diagnostics done on my car and told it was the clock spring that has malfunctioned. Reviews also have the same malfunction.
The SRS (air bag) indicator remained lit after starting the engine and the startup routine of checking all the systems. That has never stayed on until 6-3-2019, and now it won't go off. I've checked the fuse to the system, checked the seat belt latches, and the connectors. Light still remains lit when the engine is running.
My airbag light came on then went off but now back on. I called the dealer (dennis Hyundai) today (4/24/19)to ask about the recall on the airbag I would on the new, iesha the lady I talked to said there is not a recall on my car" why not if the light is on the airbags will not destroy. What am I suppose to do"
My airbag light came on and I called the dealership. They said that this has been happening a lot with Hyundai models and said it was likely due to a "clock spring" and that it would cost me $100 just to evaluate, and then possibly another $350 to fix. The guy I talked to said that my airbag would not deploy until it was fixed. This seems like a serious safety issue that appears to be fairly common.
Air bag light is on stays on and have sewn this is an on going issue with many elentras and no recall. I E seen this to be an issue for yrs. I have made many calls to Hyundai and I keep getting take it to the dealership your out of your 60000 mile warranty and pay what ever fee it is.
The contact owns a 2013 Hyundai Elantra. The contact stated that the air bag indicator illuminated on and off. The contact called gosch Hyundai (100 carriage cir, hemet, ca 92545, (951) 658-3188) and was informed to schedule a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 38,800.
The contact owned a 2013 Hyundai Elantra. While driving approximately 55 mph, the brake pedal was depressed and traveled to the floorboard. As a result, the contact crashed into another vehicle. The air bags failed to deploy. A police report was filed. The contact sustained head and neck injuries and the front passenger sustained head, neck and left shoulder injuries that required medical attention. The vehicle was destroyed and towed to a tow lot. The dealer and manufacturer were not notified of the failure. The cause of the failures was not determined. The approximate failure mileage was 101,569.
Intermittent engine light illumination. Happens only after the "vehicle check in progress". car has started to run rough both while accelerating and at a stop. Acts like it will shut off. Having to put the car in neutral and pat the gas to keep it running. There is a tsb for this issue but no active recall. Constant run around at the service centers. They say its normal for it to run rough. Also the rubber steering coupler went bad. Was making a thud noise when steering wheel was turned. Also a tsb for this....no recall. But wait theres more! the clock spring is also bad! tsb for this too! bad clock spring results in the loss of power to the buttons on the right side of the steering wheel. When I replaced the steering coupling, I forgot to plug in a wiring harness under the wheel and the buttons started working again but had no power steering. Plugged the harness back in and had steering but the buttons no longer worked. Pretty sure Hyundai is uploading error codes and giving people the run around in an attempt to get more money. Recall this crap already before something bad happens. Hold this company responsible for selling crap to people.
I am not sure if this is related to takata recall. But the electronics controlling the air bag and cruise control are not functioning! the poor design of the steering covers squeeze the wires that are bent into the connector causing these circuits not to function. At this point, the red light for the air-bag is on all the time which means the it will not deploy causing serious damage. This steering cover design is common on all Elantra models so we suspect the problem could impact significant number of cars. I managed to test the problem, but pulling the cover off and testing the wires. When the cover is pull away from the body of the steering, the circuit for the cruise control works! Hyundai should re-locate the plug where these wires are connected further lower to avoid these wires getting squeezed. And for the current models, a shorter connector could remedy this problem by preventing the wires from getting squeezed.
A D V E R T I S E M E N T S
- Los Angeles, CA, USA