The contact owns a 2010 Hyundai Elantra. The contact stated while driving 45 MPH, the EPS warning light illuminated. The contact stated while making a left turn, the steering wheel was difficult to turn. The contact was able to pull over safely and the vehicle was taken to the dealer. The vehicle was diagnosed and the contact was informed that the EPS and the entire steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated the vehicle was previously repaired under NHTSA Campaign Number: 15V100000 (Steering) and that the repair would be out of pocket. The failure mileage was 73,000.

- Clayton, CA, USA

You did a recall for the power steering when I check to see if my vehicle is part of the recall the information said no. You need to change this because I've always had issues with my power steering locking up and being unable to turn. This has happened to me on more than one occasion. The EPS light is always on and the dealership is no help at all. I need this to be taken care of.

- North Lauderdale, FL, USA

The contact owns a 2010 Hyundai Elantra. The contact stated while driving 5-10 MPH, the steering wheel seized. The Electronic Power Steering (EPS) warning light was illuminated. The contact parked and turned off the vehicle. Upon restarting the vehicle, the failure persisted. The contact's husband was able to drive the vehicle to the dealer by using physical strength to steer the vehicle. The dealer diagnosed that the Electronic Power Steering (EPS) system needed to be replaced and the failure was associated with NHTSA Campaign Number: 15V100000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 80,000.

- Waddell, AZ, USA

The contact owns a 2010 Hyundai Elantra. The contact stated while driving 40-50 MPH, the power steering assist warning light illuminated. The contact veered to the side of the road and turned the vehicle. The contact was able to continue driving. However, the failure reoccurred while driving. The vehicle was taken the dealer on two occasions. The dealer updated the Electronic Power Steering (EPS) control unit. However, the failure persisted. The dealer was contacted and informed the contact they no longer had the part to repair the vehicle. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 15V100000 (Steering). The manufacturer was notified of the failure. The failure mileage was approximately 40,000. The contact stated that the vehicle was purchased used from the dealer and was aware of the issues from the start. The issue was always repaired by the dealer while the vehicle was under warranty. The steering issue was temporarily fixed by stopping and restarting the engine. Recently, the issue could not be fixed by restarting the engine. At no cost to the contact, the dealer repaired the EPS and the problem was resolved.

- Columbia Cross Roads, PA, USA

Was driving about 25 miles an hour and started to turn into a gas station when the EPS light went out and I lost my power steering. After finally getting the car parked T the pump. Turned car off, filled tank and restarted car. The EPS light was off and power steering was back on. The steering now has a strange bump. I saw that there was a previous recall on the EPS. I called my local Hyundai dealer, but was told that was a closed recall and cannot do anything with the recall.

- Mentor, OH, USA

The contact owns a 2010 Hyundai Elantra. The contact stated when the vehicle was started, the EPS warning light illuminated on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 81,000.

- Cincinnati, OH, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that while starting the vehicle, the electronic power steering (EPS) warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 161,690.

- Newport, RI, USA

The contact owns a 2010 Hyundai Elantra. The contact-??s wife stated that while driving 5 MPH, the steering wheel became difficult to turn. The contact stated that the EPS warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the torque sensor to be replaced but the vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V100000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000.

- Knoxville, TN, USA

A few months after I purchased this car the electric power steering (eps light ) light came on and so I looked up my vin number to see if the car has ever had any recalls and that was one of the recalls. And I was told that if a car has any recalls the manufacturer if required to fix it free of charge.

- Sanford , NC, USA

WHILE DRIVING VEHICLE LOOSES STEERING. YES, THAT'S RIGHT, YOU CANNOT STEER THE CAR !!!!! A EPS LIGHT COMES ON. THAT'S THE ELECTRONIC STREERING CONTROL WARNING LIGHT. I WENT ONLINE TO LOOK AT THE NUMBER OF COMPLAINTS, THERE ARE HUNDREDS.I DID GO TO THE DEALER, WHO JUST SAID, SORRY $2300. I CANNOT BELIEVE THERE HAS NOT BEEN A RECALL ON THIS. I HAVE OWNED MANY CARS IN MY LIFETIME; NEVER LOST STEERING. GIVE ME MY 1962 CHEVY BACK, NO POWER STEERING, NEVER HAD A PROBLEM. THANK YOU, [XXX] NOT A PROUD OWNER OF A HYUNDAI ELANTRA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Cheshire, CT, USA

Jerky steering action for last month. Now EPS light has come onto dashboard.

- San Bernardino, CA, USA

EPS or Electric Power Steering stoped working in the middle of the intersection when I tried to turn left. Vehicle became uncontrollable and I had to stop in the middle of the intersection. Everyone started honking and several lights changed before someone approached and helped me just to park the vehicle right after the intersection. There was no lights or any warning that this will happen. I was lucky not to get injured because of this car malfunction. I contacted Hyundai and they confirmed there was recall with that particular problem! Recall numbers 931 and 127. But since than they are very unprofessional and not interested in fixing this issue! I feel like they have 0% interest in helping their customers! Second issue that persists for longer time are seatbelts. They pop open in random moments of driving! They don-??t stay locked the whole drive and I feel unsafe in my Hyundai! I called Hyundai the same day ( May 20th) I almost crashed because of well known recall on bad design EPS, and today August 10th, other than exchanging few emails, they didn-??t help me at all! I-??m really disappointed with Hyundai safety and customer care, and I don-??t recommend to anyone to buy and own Hyundai !

- Los Angeles, CA, USA

I took the car to the dealer to perform the recall repair for recall 127 NHTSA Campaign Number: 15V100000 in April 2020. The recall required replacement of the power steering motor controller 56300-2H250 with 56310-2H250QQH. In August of 2020, I removed the steering column and inspected the power steering motor controller that is currently in the car. The motor controller is still 56300-2H250, see attached photo. This should have been replaced with the recall, but the dealer did not replace it as per the attached TSB.

- Pittsburgh, PA, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that while his wife was driving out of the driveway, the steering wheel was difficult to steer and the EPS warning light was illuminated. The dealer was made aware of the failure but informed the contact that there were no open recalls associated with the Vin. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 50,000.

- Milwaukie, OR, USA

The contact owns a 2010 Hyundai Elantra. The contact stated that the power steering assist intermittently failed with an unknown warning light displayed on the instrument panel. The failure occurred at slower speeds at approximately 30 mph. The steering operated manually. The vehicle was pulled over and restarted and regained power steering functionality after several attempts. The contact took the vehicle to the dealer who diagnosed that the steering column needed to be replaced. The vehicle was previously repaired under NHTSA campaign number: 15V100000 (Steering) however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the issue and a case was filed. The approximate failure mileage was 73,000.

- Winchester, VA, USA

The contact's daughter owns a 2010 Hyundai Elantra. The contact-??s daughter received notification of NHTSA Campaign Number: 15V100000 (Steering). The vehicle was taken to the dealer to be repaired. After retrieving the vehicle, the EPS (Electronic Power Steering) warning light illuminated. The contact-??s daughter took the vehicle to an independent mechanic where she was informed that the EPS needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,400.

- Framingham, MA, USA

My 2010 Elantra was recalled for defective steering coupler. About 2 months ago the steering collar started to click when the steering wheel was turned. I checked and there was a recall for this. When I went to Delray Hyundai in Delray Beach, Fl I was told I would have to pay approximately $440 to have the collar replaced. I don't understand why I should pay for a recalled item that just failed the previous week. I feel I should be entitled to a full refund from Delray Hyundai for the repair. I had no choice in paying since they had the car and I didn't want my wife to drive it in this condition.

- Delray Beach, FL, USA

In February of 2021, I took my Hyundai in for several recall services, including 15V100000. || In the following months, my car began to lose power steering capabilities either on ignition or while driving. Losing power steering while driving was extremely dangerous and the risk of an accident was obvious, requiring me to pull off of the road or take an exit several times. The power steering eventually failed entirely on 5/5/2021. || At this point, I ran diagnostic scan that returned the code C1604, with a definition of "ECU Hardware Error". || I scheduled an appointment with the same dealership that did the recall service and they determined that the issue was that the "power steering has [an] internal failure." This leads me to believe that they are referring to the electric power steering torque sensor, a key component identified in the 15V100000 recall. However, they were unwilling to cover the cost of repair ($2,990 + tax) because I had already completed the recall service. || Investigating online forums (https://) showed me that there are a considerable number of people having the exact same, often life-threating, issue and are also being told by Hyundai that there is no coverage because they had the recall service completed. This is asinine as the issue only occurred for me after their recall service was completed, meaning the service either doesn't avoid or doesn't resolve the issue that lead to the 15V100000 recall in the first place. || As far as I can understand, the torque sensor was faulty as a result of Hyundai's manufacturing and the 15V100000 recall did not provide a solution to the problem. It was a false prescription and, in my opinion, the real issue would cost Hyundai too much money to fix so they are attempting pull their life-endangering vehicles off of the road by unfairly gouging their own customers.

- Avondale, PA, USA

The electronic power steering assistance has disabled during driving, making steering extremely difficult. At the time driving was done on city streets and the car was in motion. This has happened 4 times in the past month. One other time, the eps was disabled when I started the car. I drove around the block and stopped, then turned the car off. When I started the car 10 minutes later, the power steering was working again. This was the issue covered in the 2015 recall and I had it taken care of by a Hyundai dealership service department when I received the recall notice.

- Havertown, PA, USA

Steering wheel clicking noise started in April 2021. Looked up and there was a recall for steering collar on 2010 Hyundai Elantra.. I went to delray Hyundai for recall and they said they had to charge me(over $400) to replace steering collar that was recalled.

- Delray Beach, FL, USA