This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The issue is related to the Honda infotainment system. After only 2000 miles the system began having issues. While the driver is driving, the center display and the display on the control panel will frequently go blank. When this happens the driver is unable to activate or deactivate specific safety controls including lane keep assist, adaptive cruise control and automatic braking. The automatic braking warning is also lost when the display goes out. The driver also loses the speedometer. From the center display, the driver is unable to use the backup camera, the radio, navigation and the ability to make hands free phone calls.
I purchased the vehicle on August 10, 2019. Within 2 weeks the radio began making a popping and cracking sound that sounded like rocks hitting the windshield. This sound happens daily when I drive the vehicle. About one week after this happened, the dvd player would stop working and the sound from the radio would begin to completely go out. It would come back on eventually, sometimes as much as 30 - 45 minutes later. After about two weeks, these problems continued and the screen for navigation, along with the speedometer screen would completely go black while the vehicle was in motion. It restarts after about 10 - 20 seconds. In two instances the rear backup camera has shut off while I was backing up as well. I have reported the issue to two dealerships including the one where I made the purchase. I am scheduled to take it in to have repairs done tomorrow.
There are several issues and they have happened many times - all related to electrical system, speedometer and infotainment defects. The infotainment and dash display including the speedometer shut off while driving. This includes the speedometer, all safety features, cruise control shutting off while driving. Also the audio will completely shut off while driving and I will have no audio for hours at a time. Also there are pops and crackles out of the speakers every time I drive the vehicle. I have detailed documentation for these issues including videos of the issues happening while driving. Dealership has attempted to repair several times and the issues get worse, not better.
Took possession of the vehicle 5 days priors with 3 miles on the odometer. Sitting at a stoplight awaiting a green light and was not able to blow the horn to alert another vehicle the light had changed. After pulling over into a nearby parking lot I tried pushing all areas of the center steering wheel area designated for the horn. No sound. Took the vehicle to a local Honda dealership. Technician checked for a fuse issue; found not to be a fuse issue. Am awaiting results of a detailed inspection of the vehicle.
"takata recall' cracking noise throughout vehicle started a month into owning the car. Slowly the system started to fail phone would work radio wouldn't work screens would go off and on and finally the screen went black and never recovered. They put new driver interface instrumental panel and it still didn't work so Honda changed the wiring harnesses inflowtainment system. It now back in the service bc still not working. Vehicle in motion. Doesn't matter if it moving going fast or slow.
At about 300 miles entire display does not work on cold start and throughout the day. Screen flashes blue and then activates, however does not remain on. No rear view camera, navigation, or other apps available to the driver. Screen flashes while driving which is a safety issue and distraction. Rear view camera non-operation is also a safety issue since unable to view children as they cross behind the vehicle.
When driving the car, the instrument panel (including the speedometer) will shut off for approximately 2 minutes, and the reboot. This result in the inability to tell exactly how fast the vehicle is moving. This will occur under multiple conditions while the car is in drive, and is not dependent on the type of road being driven on. Additionally, the center console infotainment screen, which also serves as the screen for the back up camera will shut off, for varying amounts of time, rendering the ability to see/use the back up camera useless. I have encountered, on numerous occasions, both systems shutting off at the same time, while the car is in drive or reverse, leaving me with the unable to safely gauge how I am operating the vehicle.
A D V E R T I S E M E N T S
- Lincoln University, PA, USA