This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall has been in effect since December 2023. Still no parts for repair. Vehicle hesitating. Took in to see if possibly due to fuel pump issue. Dealership states no. Suggested transmission change and indicated that test drive showed improvement. Did not happen. Not sure if the issue is related to recall but recall is taking way too long.
my car is 2018 with 54k mile.now the car has check engine light on. the code is P0430. this code relate with fuel pump recall. i went to Honda dealer at Fremont but they said. they need to back order part. but my car now has a problem could not pass smog. please could you help to us how to do. Thank you so much.
I have been waiting since March for the fuel pump recall replacement and am now experiencing transmission issues. Vehicle lurching repeatedly and all light indicators came on. Honda is recommending replacement of cam shaft, thrust cover, and position sensor but still has yet to replace fuel pump recall. Vehicle only has 68k miles on it and has all required maintenance completed at dealer.
Honda has sent me two notices that the fuel pump needs to be replaced on some vehicles. The second notice said to call a dealer and schedule an appointment if your vehicle is having symptoms. My vehicle is having symptoms with scheduled an appointment with West Her Honda in Lockport NY. The dealer said I would need to pay a diagnostic fee of $180 at this appointment or wait until the fall, in October. I was told Honda will get back to me when to bring it in. So, my wife must drive this unsafe vehicle for five months unless I pay this fee. I asked the dealer if the test wasn't positive for a bad fuel pump what happens next. The girl I talked with at the dealership didn't have an answer.
This is an ongoing issue that I am having with my vehicle that I believe is related to the Fuel Pump Recall. While driving down the road my vehicle will suddenly hesitate then re-engage causing severe hesitation then acceleration. This happens randomly and without warning. I called my local Honda dealer to explain that I need to bring my vehicle in for the recall, and they told me there is nothing they can do until possibly September 2024. It was then further explained that this issue if and when it is fixed would not be free of charge. I am having a hard time understanding why a recall was issued if the manufacturer has not intention of fixing this issue. It explains in the recall how it can be dangerous to drive the vehicle if issues are being experienced, so not sure what my options are at this point. The manufacturer needs to be held accountable for this and not me.
- Surprise, AZ, USA
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Intermittent sluggish performance No risk yet Dealer confirms fuel pump problem No Warning lights Dealer refuses to provide information or an estimate date to make required repair!!!!
We continue to experience stalling while driving our Honda Pilot exactly as described in the Recall. We took our vehicle to Honda, but because they were unable to duplicate our problem and this problem does not generate an error code, they sent us home without any repair. Honda has said they have limited parts to make the replacement, so they are holding parts at their HQ and not allocating any to dealers. So, we, like most other Honda Pilot owners, continue to have to drive vehicles that may be unsafe. When driving in traffic, our vehicle has lost power for several seconds, which can be dangerous if we are in a passing mode or needing power to maneuver safely. We ask the Traffic Safety Administration to engage with Honda to accelerate their processes to effect required repairs before we or others are injured. Thank you.
My 2018 Honda Pilot has a fuel injector recall. Per Honda, "Safety Consequence: An inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury." - My car is hesitating with acceleration at low (20-25mph) along with (45-55mph). The RPMs do not stay steady and the car is hesitating to shift into gear. - I called Westbrook Honda, Westbrook, CT on [XXX] to inquire and was told I would know if the car was part of the recall because it will stall. - Unsatisfied, I took my car to Brandfon Honda, Branford, CT for diagnosis on [XXX] and was told by service that if it's an issue they will prioritize it since the part will not be available until Fall 2024. Brandfon Honda is advising 4 other recommendations to see if it will fix the problem versus addressing the fuel injector recall which points to what is the issue with the car (as advised by my independent auto shop) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am experiencing a delay in acceleration. This can occur when I am completely stopped and press the gas, there is a delay (3-5 seconds) and then the car jerks forward and accelerates quickly. Or, when I've slowed down to almost a stop, begin a turn, step on the gas and it won't accelerate for a couple of seconds, almost causing an accident on several occasions. This occurs about once every 10-15 times I drive the vehicle. It's unpredictable.
for months Honda dealer has not yet resolved the two recalls indicating parts and instructions from Honda are not availalbe. Thus, the dealer is unable to resolve the recalls. This has been going on for months and is unacceptable. When the NHTSA issues a recall, why can't consumers get their recalls fixed ?
The car since purchased was juddering between rpms, eventually the emissions and check engine light came on and prompted us to take to dealership. The dealership said this was part of a recall and both problems would be fixed at no cost and we would get an extended warranty on the parts and labor. That sounds great. The problem though is the pilot has been in the shop since January 29th! We have been given 4 different Eta's of when the part would come in and they all keep passing by! No end in sight.
My Honda Pilot started making a rattling noise and at first I thought it was a shield coming loose. I checked for any loose shields but could not find one. After about a week the noise became increasingly louder and seem to increase with acceleration. So I took it into the dealership and they said that it was the fuel pump and there was a recall on them but no parts available. I took the car home and parked it for fear it would stall on the road and cause a wreck. After a couple of weeks and no part, I called Honda and asked them if I could get a part since my car was not drivable. They wouldn't give me a direct answer, but after a week a part came in for the recall. When the dealership replaced the recall part they said that the real problem was the high pressure fuel pump and it could of given me the same problem as the recall part. After checking NHTSA, I seen where similar Honda models with the same engine were having the same problem. It seems to me that the high pressure pump should be the one recalled.
incident March 5th, 2023 speed approx. 30 M/hr when my MID lit up "PUT IN PARK" my Pilot slowed down on his own gas and brake pedal were frozen I heard some scraping and crunching noises and steering wheel was hard to move and engine shut off. That afternoon (Sunday) I made an appointment with Arrowhead Honda, 8380 W. Bell Rd., Peoria, AZ 85382 to bring the car in. AAA towed the car to the Honda Dealer. After 45 Min. Techn. Divac Aodisho advised me they could not find anything. And I drove my vehicle home. This sounds familiar with the recall I found from NHTSA today. I made an appointment to have the fuel pump impeller checked on 01/19/24 but just now I was called and told the parts will not be available until March 2024 appointment is cancelled. So now I'm driving a vehicle that is not 100%. A 2nd similar problem happened [XXX] and a Diagnosis was preformed on my Pilot for $ $160 with again no problem found. Would you drive a car that is not 100% ? I don't have a choice and I was told by the Techn. Mr. Grant today "well you have been driving it for 5 Years" that is not very comforting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dear Sir/Madam, My Vehicle stalls and stutters suddenly when driving. It does not accelerate the way it should. Engine light is on. I called Honda Customer Service and even though it says "Fuel Pump recall" on my vehicle they say they don't know when parts are going to be available. Their responses were very evasive. They said it was a placeholder and were not willing to help me. They don't have any concrete responses to my questions. I asked them when will the fuel pump parts be available for dealers to fix the recall and they asked me to check back in February. I got a letter in December stating that after Jan 2nd they will help with this issue. Now they are saying Feb. My vehicle maybe unsafe to drive and if the engine seizes or is ruined because of the delay in fixing this recall, I would be at a total loss. Please help me. Thanks so much! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I noticed when driving between 10-30 miles per hour the pilot will stall in between 2 rpm and 3 rpm jumping up and back down, shortly after I received an emission problem alert and the car started driving very strange pulling forward then losing power. Noticed that this is a common problem in Pilots and it is very concerning.
A D V E R T I S E M E N T S
- Burleson, TX, USA