This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Seat belt second row (on the driver side) webbing gets stuck inside and cannot pull often times. I'm not sure if the retractor issue. Break - car itself makes a sudden break and release right away while cmbs system is turned off. Same thing happens while there is no car in front or not switching the lanes.
Van randomly slammed on the brakes, with nobody in front of me, while I was going 75mph on the highway. Van will sporadically not accelerate when pressing gas pedal, then slowing start to move but not fast enough to pull into traffic on city street, causing me to almost be T-boned 5 times then decide to start rapidly accelerate and make me fish tail. After putting vehicle in park, it rolls 6"-12" (depending on incline). Too many tech issues to list (rear backup camera stops working while in use, audio will turn off an not turn back on while driving, navigation has been "loading" for months, etc)
On December 19, 2018, the day after we had the maintenance and brake fluid repaired, we were driving the car on a freeway. Suddenly, the car shook wildly for a moment and thick white smoke started to issue from the car. To make matters worse, the accelerator did not work, so our car could only reach speed up to 25 miles per hour, much slower than the other cars honking and racing past us on the freeway. We barely made it to the next exit, where we had to park at the nearest gas station to check what was going on. We were under extreme danger and stress from this incident as it happened in the middle of the road and we were extremely close to colliding with other cars. Honestly, no words can dare to express the fear and dread of imminent death we experienced that time. We thought we were going to be crushed to death at that moment. After a few minutes in a nearby parking lot, when we started the car again, the check engine light was gone, and the accelerator started working normally. However, although the problem has seemed to have 'gone away' for now, we do not know when or where it may occur again. It scares us that the car seems so innocently normal again.
- Danville, CA, USA
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- Houston, TX, USA