This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I got into the car, I had just started the car up and there were warning lights for the blind spot information system not working; other things that weren't working were the heated seats or the rear climate controls. Later that day, the backup camera screen was black. This is unacceptable for my 2018 touring that is almost 50K!
Cabin watch screen goes black and shows error "camera system problem image cannot be displayed". this occurs while in use traveling. Continues to happen intermittently.
My backup camera does not function or cannot be viewed due to error messages, system freezing, camera errors which is unsafe. The radio is effected and the HVAC controls, too. This happens randomly while driving, when starting the car as well. I have rear windows that will not roll up, which is unsafe. Wipers also do not function correctly. They wipe too slow or too fast and cannot be controlled, which is unsafe. These conditions have happened since vehicle was new and continue to happen. Honda does not have a fix for this.
At random times either stationary or moving, the audio multi function unit will lock up and disable various features of the car including security systems and climate control. I have taken this vehicle to the dealer and they state that there is no fix for it and that I should turn it off and back on to try to reset it. Sometimes this works and sometimes it doesn't. as there have been several recalls already concerning electronic controls and safety systems I'm concerned that this randomly present malfunction could create a critical system failure at an inopportune time resulting in an accident.
We have been having issues with our driver side door since it was 6 months old they have fixed it twice now including the recall a few months ago, and it is back to not closing. The first time they fixed it when we were waiting on parts the door got totally suck closed and could not be opened any way. This is becoming a safety issue. I have 10 plus videos from over the last 18 months where the door refused to close and bounce back open multiple times I have to switch the door to manual to get it to close, we also get a anti theft error at least 1 time a week and Honda has no idea on that error either. All my photos and videos are too big to attach.
- Pewaukee, WI, USA
Search CarComplaints.com for these popular complaint phrases...
The rearview camera isn't functioning. The infotainment screen will not shut off when the vehicle is turned off, and the rearview camera is never displayed when the car is in reverse.
Car was powered off on level ground, no lights, radio, nothing was turned on in car. No sensors displayed in dashboard, no sounds from car. Hatch was left opened for 2 days for an event. When event over, car would not turn on. Took to dealership who said car battery died. They said it was probably bad battery since nothing was on battery should not drain. I suspect it's a fuse issue with the hatch door draining the battery not a bad battery.
Beginning at 10,077 miles my vehicle began experiencing defect symptoms with failures of its central control panel touch screen/display. Multiple vehicle functions and features are controlled and displayed through the touch screen. Many failures have been documented with video and in the presence of qualified Honda service personnel. This central touch screen also serves as a controller for radio-media connectivity, phone calls, navigation, and it is the backup camera display. Failure symptoms included issues while the vehicle is in motion: Slow navigation system performance, delayed backup camera images when transmission is shifted into reverse, display "freezing", warning messages appearing on display, touch screen display which stays on all night and drains battery after vehicle is shut down, and camera failure messages. The backup camera is sometimes completely nonfunctional when reversing the vehicle. Two Honda dealers have verified that the completely nonfunctional backup camera issue exists. Each control/display occurrence while the vehicle is in motion represents a distraction of driver attention. The touch screen/display/central controller/audio unit has now had 11 repair visits. I have substantial video and printed documentation. American Honda motor company is aware that such problems exist, and they are unable to provide a remedy, further, american Honda motor company denies that failed backup camera performance is a safety matter. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
Entertainment system malfunctions constantly. Center console displays message: 'camera system problem. Image cannot be displayed.' This will happen randomly while the car is on whether I'm driving or not. I have noticed it happening more often when the ac is used. It almost always happens whenever remote start feature is used.
The contact owns a 2018 Honda Odyssey. While driving various speeds, the vehicle shifted into neutral gear without warning. The failure occurred intermittently. The check engine and collision warning indicators illuminated. Honda of olathe (1000 N rogers rd, olathe, ks 66062, (913) 782-3636) diagnosed that the fuse and the battery needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 24,000. The VIN was unavailable.
Cabin watch malfunctions and turns off, when that occurs the rear entertainment system freezes and stays on even when the car has been turned off. I needed a new battery just a week after purchasing the vehicle. Now I know to turn the screen up when the cabin watch malfunctions so that my battery does not drain. The steering wheel controls also malfunction frequently so I cannot change the station via the steering wheel.
On 30 Dec 2018 as my family and I drove through osceola county, Florida, our Odyssey displayed an error message that read, "some driver assist systems cannot operate: Radar obstructed." The temperature was around 70 deg F and it was moderately foggy. The message cleared itself after 20-30 minutes and the driver assist systems came back online. We did not see any such error for the rest of our trip. At the end of our trip, on 3 Jan 2019, when my family and I were just outside charlottesville, Virginia, the vehicle proceeded to brake quite aggressively without driver input, as if it were avoiding a collision. It occurred near mile marker 115 on I-64 westbound, on a downward slope at dusk on dry pavement. We were perhaps 1000-1200 ft from the exit itself, well beyond the range of the 'extra long' setting on the acc at 70 mph. The only cars in front of us were already at the exit and did not appear to be undergoing any unusual maneuvers. This off-ramp is particularly long at this exit so I would not anticipate that those vehicles just entering the ramp were decelerating rapidly. I was using acc and lkas, as I had during most of our trip. When the van was braking, I instinctively depressed the throttle pedal to try to maintain speed. That resulted in the engine revving and no change to the hard braking. I disengaged the acc using the 'cancel' button and that appeared to end the hard braking (I may have briefly depressed the brake pedal at the same time but cannot be sure). I will also estimate that we went from around 70 mph to around 30-40 mph in those 2-3 seconds. There was no obvious external reason for the emergency braking maneuver instigated by the Honda's onboard system. This presented a significant potential hazard. We were very fortunate that there were no vehicles immediately behind us or we would have run a very high risk of rear collision.
I've had my 2018 Honda Odyssey touring for 2 months; it has 2600 miles. My vehicle shifted into park while driving 70mph on the interstate! the car made a popcorn/gravel slamming against the car sound while felt as though the bottom half of the van was trying to separate from the top!! talk about frightening! it briefly flashed ""collision mitigation"-something, , but it was just on the screen for a half-second. I pulied over to the side of the highway, put my foot on the brake and pressed the drive button. It happened again maybe 10 minutes later on a busy road traveling at 45mph. I arrived at my first destination, researched how to turn off the collision mitigation system, and continued to my second destination. It happened twice on the highway on the way to that destination, flashing the same warning so quickly that I couldn't read it, same noise, vibration. I called the dealership from which I bought it. They towed the vehicle to the dealership. They could not reproduce the problem. "best educated guessed" that the battery was the problem, though I never received a low battery warning from my vehicle, and they performed a battery reset procedure. The dealership expects me to drive my family home in this vehicle without changing or even inspecting the transmission or parking pawl, which was the cause of the load popcorn/gravel noise. I have contacted Honda and a case has been opened.
The contact owns a 2018 Honda Odyssey. When the contact pressed the remote key to unlock the doors, the windows and sun roof would erroneously open. In addition, the alarm would randomly activate on occasion and, after turning off the vehicle, the interior lighting would remain illuminated. The failures were not diagnosed or repaired. The manufacturer and local dealer were not notified of the failures. The failure mileage was 1,000.
Crakling sound on dash from side to side, noisy and stronger by the weeks. Took ca to the dealer with 12K miles; three attempts were made. Honda service replaced the audio system, next attempts they said it was my iphone cable. Now, with 14K miles, can't use radio, bluetooth, carplay and the ent system freezes. Any call I make or receive, the cracklin starts and call freezes until gets disconnected. Does not matter if the car is parked or on the road. Have more than 10 videos showing the problem. Will go now to the 4th attempt to see if it can be fixed.
Upon proceeding through an intersection the van began to automatically break to a complete stop from approximately 30-35mph, screeching tires, then shutting completely off. The entire dashboard cluster was dark as was the computer display for the radio/other controls. Looking down the "park" indicator was lit red. I pressed the break and the van started up and went into gear driving as if nothing occurred. This scared me and upon my call to Honda, they said it's related to another "electrical system update" which needs to occur but has not been completed so there was nothing they could do. I reached out to another dealership explaining the situation and they advised me to use the roadside assistance to have the van taken to them for safety reasons.
A D V E R T I S E M E N T S
- Spencerville, MD, USA