This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In the middle of the night my car alarm went off for no reason and I was unable to turn it off because the car was stuck in a loop of powering on and off. An error message on the dash suggested a failure of engine auto idle. I pushed the engine auto idle override button and managed to turn car off. Next morning I jump started it and was able to drive it for a few errands. The following day the alarm went off again. This time pushing the engine auto idle override did nothing. I was able to stop the alarm, but could not break the loop of the car powering on and off. I had to let the battery die. I tried jumping it again but it now won't power on long enough to try to start. Honda told me I was on my own to get it towed in. Tow truck came but there is a serious defect in the transmission ' there is no way to manually shift this vehicle into neutral. You must be able to power the car on and use the transmission push buttons to shift to neutral. Honda is refusing to provide assistance getting the car in to be looked at. I'm lucky this power on/off loop didn't happen while driving, but a piece of trash van sitting in my driveway unable to be moved does me no good either.
Ssince the computer was updated, the gas needle is wrong. It may show full when you fill gas tank, but less than 25 miles needle will drop down approx.1/8 below full and when you fill up. Gas needle will be below 1/2 full and it will only take approx. 8to 9 gal yo fill up tank it appears to be 2gals +, - wrong. Doesn't matter if van is moving or still. Also the gas mileage seem to be less..
Vehicle is not shifting at all, doesn't go right away when pedal is pressed, park, drive, reverse buttons flash on dashboard when car is on. All sensor lights come on with issues.
Upon opening vehicle using remote control (sliding doors or tailgate), the drivers door will not unlatch or unlock. No matter what you do, you can not open this door from the outside. Only way to open it is to go in via the passenger side of the vehicle and manual release the door. Dealership was notified of this problem once before and stated they can not duplicate, which seems to be the common answer for Honda when they don't want to take ownership for their vehicle issues.
All warning lights popped up and continued to cycle through when I was driving causing the vehicle to go into a safety/limp mode. Shifting became very difficult and the maximum speed topped out at 45mph.
- North Port, FL, USA
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The issues started while still under warranty. It started with the entertainment system crackling and cutting out. Then the car would not start or would rough start and I was told the battery has a bad cell (now 1200 miles out of warranty) and needs to be replaced. While driving the right sliding door notification light came on and the door no longer opens. I just received a notice that there is a recall for the back up camera. This is the 3rd recall having to do with the electrical system. I believe the electrical system issues are what damaged the battery and that Honda should pay to replace the battery and fix the door issue. Because it is about 1500 miles out of warranty, Honda will not cover the repairs. I am getting an independent mechanic to weigh in. I just saw there was a recall in May 2019 for loose battery connectors. I never received this recall and am trying to determine if my VIN was excluded, and if so, why. Honda clearly does not stand by its product.
Vehicle requires a jump start at least once a day in the course of normal use, no lights left on, no doors left open, no use of accessories without the car running. We will drive the car somewhere, be there for any length of time from 5-10 minutes at a gas pump to a few hours at a family members hour or a few days on a camping trip. The next time we try to start the vehicle, it will not start without a jump. This is the vehicle my wife and children use and I have to keep a portable jump starter in the car to avoid my wife and kids being stuck waiting for aaa to come jump the vehicle. 2 years old, just over 17,000 miles and we have had it in the dealer for multiple days and they tell us there is nothing wrong with it. This has to be some kind of electrical glitch or problem and it's frustrating that Honda has no answers.
2 different times I have come to a stop at at stop light and when I go to start again the car turns off and goes into park. Luckily it has happened at no speed but very terrifying to think you are in drive the car shuts off and you are in park. Also on 2 separate occasions I have come out in my garage (after the car has been off and parked for a few hours) and my car is in accessory mode and then the battery is drained. I had the keys out of the car and no one else was home both times. So car is going into accessory mode without keys or a person in the car.
The pinch sensor keeps breaking which then causes the door panel to separate and the window to detach from the vehicle. This is not the first time since we bought it that this has happened.
We came home from the movie theater (which was only 5 miles away) and parked our car in the our driveway. When my husband turned off the car, we immediately smelled something burning. We see smoke coming up from the hood of the car. My husband, kids and I immediately got out of the car and see wafts of smoke rising from the hood. We see fire at the under bed of the car. Within 3 minutes fire was coming up through the hood of the car. The entire hood of my car was up in flames (4-5ft tall) within 5 minutes from smoke to full fire. Firefighters thankfully put out the fire within 8 minutes from when it started. The hood had disintegrated and the entire engine and all the parts in the hood were burnt and melted. My windshield shattered from the heat. This car was less than 2 years old, 37,000 miles on it. It was bought and service los regularly at the dealership. There is no reason why the car would just combust out of the blue. Called Honda of America with no avail. And refusal of any investigation. The entire incident was captured on our security camera.
Bought new in Oct 2018. Has 39,000 mostly highway miles on van now. Feb 17, 2020 - vehicle was stationary in my driveway. Failure occurred when I put the transmission into "reverse" to activate the camera. No image was displayed, but a blank (black) screen with message: Camera system failure. How is that failure even possible - no exterior damage to camera whatsoever" the camera isn't a stressed part like engine parts. Why is the camera failing so soon"
The rear camera system has 'camera system failure' error. Anytime the car is put in reverse, instead of the rear camera visibility, the screen goes black with an error message of camera system failure.
Keep getting error message that my care has lost power between driving and the anti theft on the radio displays. Dealership hasn't been able to reproduce this issue even though I have photos of it happening 15 + times it has happens since the van was a few weeks old
The car has 27,000 miles on it. The engine mount is being replaced due to it being bad, the radio is very delayed and crashes and the sliding door keeps sticking and I have to force it closed.
From the day I bought my car the brakes have squealed when applying them at a low rate of speed. There have been multiple times I have tried to accelerate and the gas took an extended time to work. Once I was trying to switch lanes and when I accelerated the van didn't go any faster and I almost caused an accident. The van shifts extremely hard. Everything the van shifts around 20-30 mph the entire vehicle jolts back and forth. This is a huge safety issue and the dealers will not acknowledge it. I have reached out to Honda's corporate number but they refuse to help. They have replaced the brakes, fluids and fuel injectors but all the issues still remain. I have also had a few issues with the sound system not working properly but have not mentioned that to the dealership or Honda corporate.
Electrical issues: After driving vehicle for 2 ' 5 minutes, entertainment system, rear entertainment screen and parking sensors stop working. The speakers make loud popping sound that will not go away even when you try to power off radio/entertainment system. Turning the vehicle off was the only way to stop the sound. Once restarted, everything would work for 2 ' 5 minutes and the same thing would happen. The speakers popping were very loud and distracting, screen with backup camera and parking sensors stopped working making the vehicle not drivable.
When we start the engine all the errors come up saying that the vhs failed, the electronics stability failed, brake system failed and all the other components. We have purchased 2 Odyssey and they both have that problems. When we called Honda they told us to repair it as it was our fault. After few starts it goes away. We went to our mechanic and they reset the codes and it has gone away for now but there is an on going issue with the Odyssey. So Honda has recalled the Pilot but not the mini van. Same problems.
While I was driving this morning, on a side city street, and took a speed bump, the electrical system cut out entirely. I lost power to my speedometer and my entire infotainment system. When I stopped the car, got out, then got back in, the speedometer came back, but the infotainment system continued to be out. The infotainment system has been a problem since about day 30 of owning the car. It will cut out, say check tuner, the speakers crackle. Originally this was attributed to the auto on/off feature, but now the whole system shuts down.
My 2018 Honda Odyssey has only 3295 miles, I am getting message on display anti theft system lost power. The message displayed 4 times in last three months. Sometimes it is scared to drive the van.
The vehicle completely shuts down and off intermittently when the auto idle stop function is engaged. This happens when we are in traffic on a highway and streets or at stop signs and stopping briefly and and the vehicle goes into park and must be re-started by pressing the "on/off" button. It is very scary and dangerous. Also I get an error message saying the vehicle's "heated seat system problem". secondly the vehicles collision warning comes on when there is nothing around and says the passenger side sliding door is open when it is not.
A D V E R T I S E M E N T S
- Orlando, FL, USA