This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Two sliding doors operate erratically. Two sliding doors will open without consumer using remote key pad. Also, doors will begin to close on their own. In addition, experiences difficulty when opening door because of door jamming/locking. Both the sliding door latches were replaced on warranty. The problem occured again and the dealer had to replace the open/close swith and adjust the left door striker.
The ex model has automatic electric doors that do not stop closing to protect small childrens bodies, fingers, etc. The door stops when an adults strength can push it back. Haven't we learned from automatic garage door openers. Please work hard to protect our children or handicapped. This minivan vehicle is meant for children.
The power sliding doors on this van do not stop closing very easily if an obstruction (ie a person) is in the way. The remote door open/close is very sensitive and easily trigerred. This can happen while someone is in the way of the door and a serious injury could result. This happened today to my wife and while she was only bruised from the incident, it could have been fatal if one of our small children was in the way of the door. If you turn off the power closer, the doors are almost impossible to close by hand. I feel that, like automatic garage doors, these doors should be much better at detecting obstructions and stopping accordingly.
Sliding door had too much resistance before door retracted back. Dealer said there was nothing they could do. Consumer weighs 220 pounds, and door started to hurt before it retracted back. If door retracted on a small child it could seriously injure him/her. The consumer says the sliding doors should retract with much less resistance.
- Bloomington, IL, USA
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Sliding door fails to close properly if anything is in doorway. Door would close to approximately 4 inches, if anything was in the way, before it opened back up. Adult arm was caught, and door continued to close until required inches were met. Then, door opened up. Mechanic cannot correct problem.
A D V E R T I S E M E N T S
- San Diego, CA, USA