This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear window of vehicle, above rear license plate, found shattered in garage this morning. The car has been in a closed garage since Sunday,2 days ago. On Sunday it was a rainy day and the rear window defroster was on, parked in the garage and closed the door. This morning temp outside went to 32f. I went out to get in the vehicle around 10:15am and found window shattered.
I was driving to work this morning and was almost there when I heard a loud noise/smash. I look in my rearview mirror and see the entire rear windshield to be shattered. It shattered on its own, nothing was pelted at my vehicle (I checked the trunk of the car to be sure) and no rear defroster was on when this happened. This is crazy that a recall hasn-??t been issued as of yet for this issue since it looks like so many people are having this happen to them. It is not safe and also isn-??t something we should be worrying about when having a brand new vehicle.
While parked and unoccupied, the rear windscreen unexpectedly exploded. This incident was not caused by any external force or impact, and it occurred without any warning signs or previous issues with the vehicle. I had been out earlier that morning - light rain with back defogger engaged.
- Cincinnati, OH, USA
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While driving home, I was using my front and rear defroster due to inability to see. Once I was parked at home, I turned off defrosters and then turned off my car. I heard a boom come from the back of my car. I went to inspect and the entire back glass was shattered with a small hole in the glass. There was no collision, nothing thrown at my car, no vandalism. No warnings on my dash prior to use. Thankfully I was safe in my front seat away from the incident and parked in a safe place.
The car was parked in the driveway with the rear defroster on. The rear window shattered. There were no prior impacts or collisions, and the ambient temperature was about 50 degrees Fahrenheit. Despite the dealer having a previous case of this happening, they are unwilling to cover it via warranty. Honda's support was also unwilling to cover the incident under warranty.
I was stopped at the stoplight and my rear windshield spontaneously shattered. I heard a pop, similar to a balloon sound, and the rear window had been completely shattered all the way through.
I parked my car in my drive way, closed the door and went inside. When I came back outside about 3 hours later, I came outside and my windshield was completely shattered. Nothing hit it or was bumped into it.
Incident date: 10/25/2023 Car: 2023 Honda HRV -??Failure: rear window / tailgate window Made appointment for 10/27/2023 at dealership for them to check and replace -??risk was limited because we had installed UV protection by sunstoppers, and that did not allow the glass pieces to fall in. The only real risk experienced was limited visibility because the glass shattered which made it less safe to drive. Some glass pieces did end up falling off when the shattering happened which I assume would have been a risk to other drivers if there had been traffic around us. -?? Incidents like ours have been reported and Honda has issued a letter to dealerships to collect evidence and parts for research. Because we found the incident strange we researched and found this on NHTSA-??s website; we brought it up with the dealership and they stated they were unaware and their system showed nothing about it. We called the Honda TIS number they have on the letter to see if they were interested in the parts they mention and they too seemed unaware and simply suggested we tow our vehicle to the nearest dealership to follow up. -?? We have reported the incident to a Honda dealership and to Honda TIS. We have an appointment for 10-27-2023 for them to check and give us follow up steps. -?? there were no warning signs or prior symptoms. We were surprised by the incident and took us a second to even realize what had happened because of how sudden it was. It sounded like an explosion.
Rear windshield shatters. No collision, nothing hit car, no theft, no vandalism. Driving 40 mph in Blizzard conditions. All Wheel Drive, rear defroster on, rear wiper on. 2023 HR-V Sport. The first time operating both rear wiper and rear defroster synchronously. A sudden unexpected pop & entire rear windshield shatters. Rear wiper then began pushing glass into rear hatch area. Turned off wiper, continued driving. As this issue has been reported numerous times in the new generation 2023 Honda HR-V's, I was not shocked. Just A bit startled. My conclusion is use of inferior glass or rear wiper hole causing an issue or rear defroster exceeding parameters. Outside temp was 30'F, wet heavy snow falling with 8 inches by 16:30, 10/25/2023, Minot, ND. Photo taken with iPhone 14 in heated garage. Shattered rear windshield is being reported by many owners of the new generation 2023 Honda HR-V. In looking at rear the shattered windshield, most astonished how very thin the glass is, as compared to most auto glass. An attempt at weight reduction? Honda of America needs to address this asap, it is unsafe! I was not injured, just startled by the sudden unexpected loud pop & shattered glass then falling into hatch area. From retired DoD civil servant, "integrated electronic systems mechanic, " (Minuteman 3 ICBM's), please seriously consider this observation. Very thin gray tinted rear windshield glass. Hole for rear wiper located through bottom center of rear glass. Rear defroster temp parameters to high for thin glass? Possible combination of all three. Again, 1st time rear wiper & defroster used synchronously. Blizzard conditions at time of rear windshield failure.
- Rear windshield completely shattered while parked outside a shop for less than 5 minutes. Car was totally visible and it appears the window shattered on its own as there were no objects found inside the car. The HR-V forum site online (linked below) is showing many complaints with the exact same problem and showing photos that look exactly like my car does. [XXX] - My rear vision was impaired while driving to a safe location. Had it shattered while I was driving, it could have caused a serious accident, or if I had a passenger in my backseat, they could have been hit with broken glass. Car is also exposed to elements until it can be fix, which will be at least a week. - Dealership claimed there was no recall and that any repair would be billable and recommended I go through my insurance. -Vehicle has not been inspected. I will be having it repaired by Safelite Auto Glass. - No warnings of any kind. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Rear windshield shattered shortly after parking car in apartment complex lot. I had just exited the vehicle when I heard a loud smashing sound. Nothing had any impact with the windshield. I was running the rear defrosting previously while driving on the freeway about 10 mins prior to parking.
Similar to many people with their submissions, my rear windshield exploded this morning. It was about 60 degrees Fahrenheit and I turned on the defroster. After turning it off, I drove out of my neighborhood at 25 mph and then went up to 35 mph when I suddenly heard an explosion. Thankfully, there-??s a gas station I could pull over to to assess the damage because I thought it might-??ve been a blown out tire. When I did look in my rear view mirror, the glass was completely shattered from the inside. The pieces started falling off into my trunk. From what it seems like the consensus is possibly due to the defroster. However, I wasn-??t aware this was a problem that-??s been going on. It-??s not like I could-??ve predicted that the glass would shatter. Luckily no one was sitting in the back of my car.
Outside temperature in the 70s had recently just rained and rear window was foggy. I turned on the rear defogger after about two minutes or so started smelling something burning thought it was car exhaust. I parked the car and the rear window shattered.There was a hole the size of a baseball, and when I went out to look, everything fell into the trunk area, Honda claims this is not a warranty issue and it-??s not covered
I was sitting in my car after just driving from a destination. I had used the rear defroster previously to the back windshield exploded. I had just turned the car on was about to put it in drive when I hard a loud pop then the spidering sound of glass. After that the glass proceeded to start falling into the back hatch. There was nothing around me I was in a parking lot at 6:45ish am. I looked for an object in and around my car there was nothing. I discovered burn marks on the glass. I searched for a recall for this issue but there is not one. After research I am not the only one with this problem. If I was driving when this happen or someone was in the back seat someone could have been seriously hurt. I visited the local Honda dealership to see what they could do.They told me they couldn-??t help me because there is not a recall for this issue and that I couldn-??t prove it was the rear defroster was the problem.
A D V E R T I S E M E N T S
- San Antonio, TX, USA