This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Problem with low-beam headlights. When I'm driving, oncoming cars flash their high beams because they think I'm going with high beams. When something like this happens, and I'm blinded, I can't see well for some time. This endangers my life as well as that of other drivers. Honda says everything is OK with my car
While I was driving and while using the rear window defroster the rear window suddenly shattered. The shatter made a whole on the middle/upper left side (facing forward). This needs to be recalled as it is a hazard while driving and there shouldn-??t be rear windows easily shattering by using the defroster once. This was my first time using the defroster since I just bought the car.
The rear glass exploded out of nowhere while my partner and I were in the vehicle. This was very scary and life threatening. I went to two dealerships and they told me to file a claim with the insurance company because there is nothing that Honda can do since they do not cover glass and they did not conduct any inspection. It may however have something to do with the defrost system. My vehicle is available for inspection as of right now. I have a glass replacement scheduled for which I have to pay out of pocket.
The back windscreen of my 2023 Honda HRV spontaneously exploded causing an 8-inch diameter hole on the left side of the glass (when looking at it from the back). The vehicle was parked with engine off and was being filled with gasoline at a gas station. When the back hatch was opened to remove a bag (covered in broken glass) most of the remaining windscreen fell in to the back of the vehicle when the hatch was shut. The vehicle was not involved in an accident/collision and was not hit by any object. The rear window heater had been turned on in the previous minutes. Honda do not have a recall for this issue but they have issued a dealer communication and are investigating the general issue. This does seem to be a common issue according to Honda forums.
Rear window has now shattered spontaneously TWICE in less than 1 month after the first repair. Once on 10/27/23 while driving on the interstate at 70 mph, clear road conditions, clear sky, 65 degrees outside and then on 11/17/23 while sitting in our driveway - raining this day and temperature 43 degrees. Both incidents are pictured below.
- Norwich, OH, USA
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On 11/12/2023 my wife was driving the 2023 Honda HR-V from the grocery store approx. at 9:30 AM in the morning On the way home she turned on the rear defroster and the back window completely cracked and shattered. If occupants were in the back of car they could have gotten glass on them. My wife also couldn't see out the rear window while driving. My wife called the police and told them. she thought maybe someone tried to break into the car. The police looked at camera footage at the grocery store at found no one near the car. I'm trying to go through my insurance to replace the windshield.There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Rear windshield shattered on its own while driving. No other cars around and no projectiles found in the vehicle. Glass is shattered with large hole (baseball size) in top left, similar photos seen online of other HRVs with similar windshield damage. Hole continues to enlarge while driving home, now half of the back windshield collapsed into the vehicle. Honda dealership was called today in PHX, AZ on 11/8/23 at which time their service department states they have no knowledge of this occurring - yet dozens of complaints here on NTSB report the same.
On my way to work this morning, I heard a loud shattering sound and when I looked back, my back windshield was cracked everywhere. There wasn-??t anything thrown at my vehicle from any direction. I pulled over shortly after and saw the bottom and sides of the windshield was chipping away and the glass was falling down, along with the seal through the outside of my car. On the inside, the glass was still cracking and slowly falling out. There was no warning or any indication that this would happen.
I was driving on a highway with the rear defroster on and heard a loud "pop" sound. I pulled over on the shoulder and noticed the rear windshield was completely shattered in the middle. Glass was everywhere. I called my local Honda dealership and they told me that it is not covered by the warrantee and that I should take it to a local glass repair shop or to safelite. There was no warning.
Rear window shattered on its own without warning. Vehicle was not moving. It apparently is a known issue and Honda has a bulletin regarding the issue. What component or system failed or malfunctioned, and is it available for inspection upon request" Rear Window How was your safety or the safety of others put at risk? Glass shattered on its own Has the problem been reproduced or confirmed by a dealer or independent service center? N/A. Window shattered, not reproducible Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not at this time. Details sent to dealership so the Honda rep can investigate. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No. Happened without warning.
Driving at 65mph when rear glass explodes spontaneously. No projectile cause as there was no hole in the glass. Impossible to see out of the glass after it shattered. Glass starts to fall into the trunk, putting back passenger and 2 month old baby at risk of glass shrapnel. There was no warning that this would occur. Taken to dealership and technician stated that they have seen this a lot with Honda/Acura rear glass and sunroofs, but that Honda has denied every claim to fix or recall the defective glass.
While driving my car this morning, I turned on the rear windshield defroster and the rear windshield glass shattered. I stoped the car to check if something felt in the rear windshield but there was nothing. Only glass everywhere.
The back windshield exploded with no warning while I was driving to work on a rainy, 60 degree morning. No other vehicles were close by and no items hit the windshield. Glass flew everywhere including the cargo area and back seat. Luckily there were no passengers or cargo in either of those areas. There were no prior issues with this car. The issue was initially reported to our insurance but upon finding out about this issue, we reported it to the dealer from whom it was purchased. The dealer inspected the vehicle and authorized the repair based on "good will". Later on, the service rep did confirm that Honda was aware of the problem and that for legal reasons they could not comment. They are replacing the defective rear windshield with the same part number, which I assume will lead to the same issue occurring down the road. We plan on trading in the vehicle once it is repaired and returned to us.
Wife was driving to work this morning when the back windshield suddenly shattered. No impact from road debris was involved nor was any warning issued by the vehicle.
The back (rear) window spontaneously shattered without cause. The vehicle was not in motion at the time of the incident, and nothing stuck the window. The safety of the occupants was put at risk from the pieces of glass which fell throughout the inside of the vehicle. Additionally, if the vehicle was in motion, when this occurred the loud noise of the window breaking may have caused the driver to become distracted and cause an accident. The car is available for inspection, but is scheduled for repair in the next day or two. An insurance claim was filed, but no representative is coming to inspect. There was no notice or warning prior to the window failing.
I was traveling roughly 20 mph on a smooth road with no traffic just after 7:00AM. The temperature was in the 30-??s (F) and it had snowed so I had the rear defrost setting on. The rear windshield spontaneously shattered, I was not underneath any trees and I did not locate any foreign objects in the trunk or near the rear of the vehicle. Luckily no one was in the back seat or they may have been showered with glass fragments. There was also no traffic on the street or I could have been involved in an accident from the stimulus.
A D V E R T I S E M E N T S
- Jackson Heights, NY, USA