This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The push start button on the car only works sometimes. You have to take your foot off the brake then reapply an try again multiple time to try an get the car to start, you have to push the button once an twice really fast an keep doing it over an over til the car finally starts an you have to do it over an over again to get the car to shut off. The car is only 3 years old.
Would like someone to look into the recall process regarding 2016 Honda hrv push to start button. My push start button stopped responding a few months back and has not been functional despite the car being fairly new. We'll have to get it replaced and upon looking into it online it seems that this is a common problem for this car and many owners have experienced the same thing. I believe it may be faulty.
I bought a 2016 white hrv in Feb. Within a month a giant section of paint peeled right off the roof. I was just ready to pay for it. Took to a professional car painter and he said "id love to take your money, but this is a Honda defect and they really should fix it and its going to keep coming off the rest of the roof and other places". then he said he knew that Honda was having paint peeling issues especially white cars. Additionally there are 2 very small sections of peeled paint on driver side door under the window. I took it to the local dealership and filed a claim but have yet to hear from corporate.
I purchased my 2016 hrv in July 2018, used at a Ford dealership. They had just gotten it into the dealership and I feel like they rushed through the inspections to get it sold and out the door. 9 days later, my air conditioning seemed to not be cooling down after driving for 20 minutes. I took it back to the dealer and had them check it, said there was a leak and fixed it. 3 weeks later, the same thing happened. Took it in and they said they "had the entire service team under there" and couldn't find anything wrong but somehow it was fixed when I got it back. 2 months later, it happened again and, fed up with the Ford dealer, I scheduled an appointment at the Honda dealership service dept. The manager told me that after getting it up on a lift, it looked like some kind of accident caused the issue and it might void my warranty! but they were going to fix it and see if it would go through, but I might not be covered later. Upset I took the car to my mechanic friend and asked him to put it on a lift and take photos of any damages to file a complaint to the Ford dealer for not doing their due diligence in inspecting and reporting damages. He puts it up and says there's not a scratch or dent on it, the car is in cherry condition and he'd drive it cross country without concern. Called Honda service and he said they'd replaced the part and that the damage had been specifically to the part so there was no more evidence, but the part had already been replaced by Ford and I've had no accidents since owning it so I'm mad that they lied to get more money from me. It's been fine now for almost 6 months but I'm praying it holds up in fl summer.
- Tampa, FL, USA
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Air conditioner, I have had my brand new 2016 Honda Hr-V since February 2016, I used my ac for 2 seasons a total of 6 months and this summer it barely got cold, when I took it to the dealer they said it isn't under warranty anymore and it needs to be charged so when I got home I called american Honda they told me since it's not under warranty anymore that I would have to pay to have it charged. So I asked them what does it only last 6 months before it needs to be charged they told me they didn't have a time limit on how long it would stay charged. I have seen where many other people on line are having the same issues with this car.
This is a safety issue for the driver and occupants. When unlocking the drivers door from the inside all other doors automatically open allowing someone to jump into the car or someone small or old to jump out no matter where you are parked.
Under slow speed about 10 mph car was making a left turn in buffalo, NY in late November and slid on ice into a curb(passenger front wheel) and recovered. 3 weeks passed noticed that the ambient temperature in car was reading anywhere from 100 to -40 degrees and then the display would disappear. Also defroster was running intermittently. Took car in for service, they said that temperature sensor attached in the wheel area was damaged along with the wires being corroded that were attached to the sensor. Dealer stated that this could causes a variety of problems later like the defroster shutting down along with any kind of circulation. This could be dangerous in winter. Also, they noted that this would not be covered under warranty. So, mind you if you slid into to anything, this would happen again. I believe that this part could have been placed in a safer spot to avoid this kind of damage. Why would you make this kind of part so vulnerable to the enviroment.
Driving in store parking lot, sun roof exploted exploted from inside to outside upward, heard a load boom when glass exploted, car was in motion at approxiately 5 miles an hour car was turning off hwy.444 in quick stop store in maurpas Louisiana.
For speeds over 60 mph, car violently vibrated. The first time I took into dealership they said nothing was wrong with the car. The next day, same thing happened at same speed, so I called and demanded they pick up my car and bring me a rental. Learned the propeller shaft had only one bolt half way holding it in place. Only two bolts of 4 were ever installed.
I purchased my Hr-V (ex-L with navigation) in May 2015 and have had this problem since the first week of driving. I was told by Honda service that my Hr-V needs a software update, but that there is not one available yet (it has now been 1 year). When I am driving, at any given moment, the entire display screen goes black / shuts down and reboots to the Honda screen. I have no navigation, radio, bluetooth phone connection or any display whatsoever. When the screen comes back on, it has remembered my destination most times and asks if I'd like to continue to the destination, but this is very unsettling to say the least, especially when I am in an unfamiliar area. Also, the radio freezes up and wont play any sound - using xm radio, ipod, am or fm, nothing comes out of the speakers until I "jar" it by putting a cd into the slot, then I get to hear the cd. This process of the radio freeze ends up locking up my ipod and leaves it unable to reconnect until the battery completely dies and I recharge it and start over the next day. My main safety concern is when the entire screen shuts down / reboots while I am driving and there not being any available fix for this as far as my Honda dealer is telling me.
T.P.M.S. - light comes on regularly, without tires being at incorrect pressures. Random occurrences sometimes tires are low, sometimes they are perfectly set. This is a "safety issue" and concerns me, as this could cause a wreck. The tire pressue monitoring system is faulty, Honda repair facilities have been unable to correct the issue. I have repeatedly taken it to two (2) Honda dealerships' service departments - one in brunswick, Georgia (nalley Honda), and the other was in loves park, Illinois (napleton Honda). Technicians and service managers in both places have stated that Honda "does not have a fix for the issue". I have advised american division of Honda's corporate office in California concerning this issue. This is an ongoing problem, wherein Honda still does not have a fix for the problem. Their TPMS system on the 2016 Honda Hr-V is unsafe, unreliable and will lead to crashes. Thus far, I have been told to simply "perform a reset" if the dashboard light irritates me...
Pedal brake makes a "click" sound when is pressed driving at over 35 mph. Honda service tech at local dealer says is expected as the pedals has links and switches after brake pedal. Louder "click" sounds at the area of gear shaft plastic cover in parking position when car is stationed and brake pedal is pressed. Honda service tech. Says is expected once this model has electronic parking brake with switches in that area. At front of the passanger side in the dashboard a visible line that rises a structure under the plastic liner in a rectangular shape whit a line crossin from side to side, increasing its appearence with the heat by sunlight exposure. Honda service tech. Explains is expected in all this models once the air bag would deploy through that apparent window when is properly triggered. Rear camera images screen sporadically blurs and tremble when is dark and low ouside illumination is present. If window switch is deppressed at that moment either up or down and keep extra pressing would show in the camera screen a low and high discrete illumination, like that seeing in a voltage variation in light bulbs. Since all scans, inspections, and comparisons with alike vehicules, done at the local dealer service deparment, passed as expected, is my personal concern of safety and quality of the product to post and or share this information for possible safety issues that may arise related to this observations.
I've owned my Honda Hr-V for a little over a week now. I've tried nine ways to Sunday to make the seat comfortable -- to no avail. It causes unbelievable pain in my neck, shoulder and jaw. It causes me extreme pain. I ordered a neck support and lumbar support which have helped slightly but not enough. I contacted Honda corporate and they suggested I bring the car to the dealership where I purchased it to have the seat inspected. They could find nothing wrong. Honda corporate called me back and in their minds the issue is resolved as nothing can be found wrong with the seat. I've found countless forums online for many Honda models complaining of the same issues. What can be done about this? there's obviously something wrong with the seat configuration. I have an appointment at the doctor tomorrow.
I am concerned that a safety issue exists on the 2016 Honda hrv ex-L navi that I recently purchased. The issue is associated with the power on/off button that is standard on the ex models. Specifically if you activate the power off button while the vehicle is in drive the vehicle does not actually shut down and will drift forward or backward. It is very possible that you could exit the vehicle and it would start drift until it either hit something or human intervention could be taken. In addition to the Honda hrv, I have a 2010 Toyota prius. When you activate the power off button while the prius is in drive, the system automatically transfers the vehicle to park and completely eliminates the possibility of the vehicle accidentally drifting forward or backward. It should be noted the 2016 hrv ex does attempt to provide a warning that something is wrong. When you attempt to use the power off button to shut down the vehicle while the car is in the drive position the following occurs: - the car sounds like it is shutting down and the dash instruments go blank. - if the door is opened, several beeps are sounded. - in the trip indicator display on the dash, a "power is on" message is presented and immediately followed by a "shift to park" message. These messages are continually repeated. - the car will start to drift until human intervention, it stops on its own or it hits something. This issue has been reported to Honda and my interpretation or their response is as follows: - you should always put the car in park before activating the power off button. - they felt their design was adequate at this time and did not view this as a safety issue. - issue will be documented for possible future reference. In summary, I still feel this is a safety issue that could result in a tragic accident. Fyi, except for this issue, I really like the hrv.
Automobile stalled without warning at low speeds, this lead to near collision at intersection as the car became disabled in the middle of the road, car required multiple restarts to safely get it into a automobile service station; Honda road side assistance dispatched a tow truck and vehicle was taken to local Honda dealership where after inspection I was advised that the vehicle required a new throttle body
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- Amesbury, MA, USA