This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Honda repaired the condenser in my vehicle but the issue persisted and got worse, it blows hot air out the drivers side and cold air out of the passenger side but it blew pieces of ice out of the vent.
I started experiencing issues with my A/C within 12months of purchasing the vehicle. The A/C would blow hot air sporadically and when I brought the issue up to the service advisor to look into, they reported that they did not find anything wrong and that the A/C was functioning properly. This issue would continue to happen every summer up until now, where it has completely stop working and only blowing out hot air. I brought the vehicle back to Honda and was told that the vehicle is now out of warranty and more than likely it was the condenser or compressor. I would need to pay for a diagnostic and that I would be responsible to upward of $1800 for the repair.
The air conditioning went out in my car around 40K miles. From speaking with others I hear this is a common problem and its the ac compressor. I know 3 others with the same car and all 3 of theirs has went out by 50K miles. This is a very common problem because I have checked online and saw many more complaints. Please do something about this because it is a very expensive fix and unacceptable for a brand new car!
Leak in 2017 Honda Civic hatchback ac condenser. Honda issued a service bulletin in 2019 for other trim Honda Civic lines, but apparently not the hatchback. The leaking condenser was the same problem identified in service bulletin but this vehicle VIN was not identified. The recall or covered repairs should be expanded to cover all trim lines and vehicles. Honda only covered 1/2 of repair costs. The ac condenser leak resulted in no ac. This is a safety issue due to windshield fogging and visibilty.
- Aliquippa, PA, USA
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I've only had my car a year. My car had been using oil for 2 weeks recently. I had to put oil in it every other day. My mechanic said it should not be using oil like that. I had it inspected and it passed and had my oil changed which I do every 3,000-5,000 miles. My emission control problem light came on. I called the Honda dealership (not where I bought my vehicle) and took my car to them, but on the way there, my car started stalling and all the lights started flashing on my dashboard and it was smoking out of the back of my car. I had to pull over and have my car towed to the dealership. It took them two days to tell me that it was the turbo charger that needed replacing on my 2017 Honda Civic hatchback. This car is only 3 years old!! I am very upset and have only had my car for a year! I do not have the money to pay $2400 on a car that I'm still paying on. Very mad at Honda!
6 weeks ago the air conditioner/windshield defogger stopped working in my 2017 Honda Civic that I purchased new with a 7 year/120000 mile warranty. I took it to the dealership who diagnosed condenser failure but claims they are unable to obtain parts to perform repair. Every time I call I get the same "in a few days" excuse.
The car has a design flaw with the under carriage cover to the engine section. When a speed hump is encountered, the undercarriage hits it at the slowest speeds. Eventually, it will cause damage. The car has under 11, 000 miles and it has been brought to the dealer's service manager's attention and I am told that the car is low to the ground. It is a design flaw since every speed bump hits the undercarriage cover.
Lane monitoring system provides inconsistent warnings. This has been noted when the vehicle is in motion while I drive through the city and also on the highways. It sometimes without warning adjusts the steering of the vehicle. Brake monitoring system, when it does provide warning, provides warnings so late that a collision would be unavoidable. Tire pressure monitoring system does not provide adequate information to allow for an appropriate response of the driver. No feedback from the calibration mode of the TPMS. Once the system provides its first alarm, doesn't respond well to calibration. My system now alarms about every 60-100 miles. The adaptive cruise control is scary. While it is expected that in especially hilly terrain that the cruise control would vary a bit (a couple of mph either direction), the system sometimes does not engage, sometimes turns itself off without warning, provides inconsistent warning of when the vehicle interval is not maintained, but the biggest problem is that it does not maintain the set point. For example yesterday, acc set at 42 mph. Speed limit was 40 mph. I was descending a hill and manually disengaged the acc when the vehicle speed exceeded 57 mph. Same trip -- acc set at 67 mph, speed limit at 65 mph; acc disengaged manually when vehicle speed approached 76 mph. Third instance, acc set at 56 mph, speed limit was 55 mph, acc manually disengaged at 63 mph. When acc first engaged, speed is at the set point. Then the system can't maintain the speed and consistently runs 1-2 mph below the set point. Hence, me setting the acc 1-2 mph above the speed limit. Believe that these are all part of the Honda sensing system which was part of the touring package, which is what I have. The 2017 CR-V models with the same system have a pending class action lawsuit. Honda will not respond to our inquiries.
Car is only a little over 3 years old and the air conditioning is blowing hot air! the mileage on the car is only 22832. Took it to the dealer & they said the condenser is damaged & the compressor is leaking due to "road damage". called Honda corporate for this since it is a known issue with their Honda Civics 2015-2019 about a faulty compressor getting holes punctured in causing the freon to leak out and they also denied the payment claiming a rock hit my car and caused the condenser to get damaged. Clearly Honda needs to own up to this faulty compressor and recall the cars or just pay for the ac to be fixed instead of charging customers $2300 to fix a problem that can occur again! there are even lawsuits against Honda for this issue!
The first time I had to turn on my ac for the summer 2020 season on my 2017 Honda Civic I noticed that it was blowing hot air. I took my car to a Honda dealership where they identified not only was my A/C condenser leaking freon but also my A/C compressor is leaking freon. Both parts must be replaced. In August 2019, Honda issued a service bulletin for the A/C condenser as they discovered it was manufactured to standards and with the service bulletin for the A/C condenser an extended warranty has been issued. However, the A/C compress is not under an extended warranty. My car is out of the manufacture warranty (3 years/36,000 miles) period by 4,000 miles - not years. I live in the mid-West where I don't need to use my car's A/C often so I haven't used my A/C since fall 2019 when my vehicle was still under warranty. Searching online - there are vehicle owner complaints on the A/C units becoming defective during and after warranty period of 2016, 2017 and 2018 Honda Civic's. the in order to repair the A/C compressor, the estimated cost of repair is $1,200. The dealership has informed me that the parts are currently out of stock and that they have seen a number of Civic's with similar issues. How ironic is it that within three years (not full three years) my vehicle's A/C condenser and compressor need to be replaced. Honda has acknowledged fault on one part but other the second. These parts do not become defective this early in the life of a vehicle.
The Honda sensing brake system seems to more annoying than helpful. Even adjusting the different sensor lengths isn't helping. Often, the car starts to brake when it is not needed. A few days ago a car in front of me decided to make a U-turn at a left turn arrow that said no U-turns. My car decided to slam on the brakes because they were a little in the way. It gets worse: I could not override the brakes when I stepped on the gas petal to move forward after the car was completely out of the way. I was stuck in place for longer than necessary. The car behind me almost hit me! I don't mind if the sensing system notifies me with beeps, bells, and whistles. Just don't brake for me!
I purchased a 2017 Honda Civic in November 2017. In August 2018 the ac went out. (I know in August right!). the service department at Honda replaced the high pressure hose for the O-ring. The service was covered under my car warranty. Nine months later (May 2019) the same thing happened. The A/C went out. This time the Honda service department replaced the condenser. It is even noted in the paperwork that the ac is blowing hot "again". the service was covered under the warranty. 13 months later (June 2020) while servicing an oil change, the Honda service found a leak coming from the compressor. This time it was not covered under the original warranty, however through Honda care I was charged a deductible ($100).
A/C condenser is defective but Honda says my VIN not covered under Honda's 10 year extended warranty for this part. In addition, tried to get this part serviced under three-year warranty but Honda service was closed due to covid 19 and the company has refused to extend its warranty period as other companies have done.
A few days ago, while on my way home from work on the freeway, I noticed the driver side ac started blowing hot air. Thought maybe because it was so hot. Checked the passenger side and it was a bit cooler. Cooler than the driver side at least. I kind of ignored it for a few days since it hadn't been so hot but today I decided to try it again and the same thing happened. Warmer air compared to the passenger side but the passenger side is still not very cold. Then I realized some fog like smoke coming out of the middle vents after like 2 minutes of it being on. I felt light headed and kind of out of breath so I immediately turned it off and pulled over to catch my breath.
My vehicle's air conditioning stopped working. Went to Honda dealership and had to pay $206 to flush the ac and replace the freon with dye. Approximately 5 months later the A/C stopped working again. Went back to Honda dealership. The leak they state is due to the A/C compressor leaking. Honda provided an extended warranty on the condenser because they are having problems with defective condensers. The dealership stated they will not cover because it is the compressor, not the condenser. It appears Honda has been having issues with all components of the A/C of these cars. They won't cover this as I only have 46K miles on vehicle and want to charge $2,049 to replace. In my opinion, the A/C system is defective and all parts should be covered.
2017 Honda Civic hatchback sport, ac condenser unit went bad. This is a known issue with Honda's however the dealership told me my model/trim is not included in the warranty extension even though the condenser is obviously bad.
A D V E R T I S E M E N T S
- Burleson, TX, USA