This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The A/C stopped working shortly after 3 years but luckily it was still covered under my certified Honda warranty. Took the car to the Honda dealer and the technician said A/C problems are a common problem they see. Check for leaks and recharged the system. It's been 3 months now and the A/C is starting to become ineffective again.
Bought car December 22 2016 in June 2019 ac system broke down dealer says car is out of warranty we cant help you I believe this is unfair and Honda financial wants me to continue pying for a vehicle that I believe is a lemon
Takara recall I bought the car March 2016. Summers get pretty hot in Ohio so of course I have to use the ac. Worked perfectly that year. Well the following year when I went to use it it never worked at all. Blew out warm air and never cooled down. So when I contacted the dealer they said " maybe you have a pin hole in a line, maybe compressor, low freon or something else." I was pretty upset that it wasn't under warranty anymore but how could something go wrong after one summer. I have kids and I'm unable to take them anywhere in my car because it's so hot. I have a buddy who has the same year and type vehicle and he has actually the same problem. I have read plenty of other complaints about this and wonder why the ac system hasn't had a recall yet. Told it could cost up to $1000 to fix. Dealership has had complaints about this and cant do anything until a recall is in place but said they will reimburse me when there is one so hold on to receipt. Seems to be a common issue. I really hope Honda looks into this matter. Because it is really upsetting that this happened only after one year of driving it.
Touch screen panel that controls the entire settings of the car over heats and blocks out making it very uncomfortable and upsetting not being able to control your /C settings or your radio and your phone. We have taken our 2016 Honda Civic touring that same year back multiple times in regards to this issue. However every time we took it they would replace it. Since then the touch screen panel has some what worked properly to the point where it was just slow in functioning but workable. This time on June 27, 2019 it has completly done the same thing we were facing in the beginning and this is stationary and in motion, I have tried resetting it by disconnecting the battery and joining cables together and it just didnt work it continues to not work properly since day of purchase.I would like for some one to help us resolve this issue and to replace our panel for a good working one.
The ac keeps going out. I have to have the compressor replace twice and 2 other parts replaced twice. The freon starts to blow out of the vents into the passenger compartment. This is dangerous I always have my kids with me. We always have infections that can be attributed to breathinng in this freon. Every year it gets fixed in the summer. It works fine for oyr 2 summer months then I dont have to use it that often but as soon as the heat rolls up again I take it in for a check and it has no freon left.
Air conditioning system not functional (discovered May 2019). Blows only hot air. 31-32K mileage on car (on May 2019). Purchased car new in Feb 2016. Had noticed a decrease in cooling efficiency in summer of 2018, but didn't take car in for inspection, since I don't use A/C much. Didn't need to use A/C again until May 2019. Car was <4 months over 3 year warranty (but under 36K miles), so dealership where car was purchased refused to cover repair cost under warranty. Was given repair estimate of $1,150, which was to cover cost of replacing A/C condenser, O-ring in discharge line, and new refrigerant re-charge. When driving in rainy, high humidity weather, windows more prone to fogging up because there's no cool air to blow on inside of window to clear condensation - because A/C system is non-functioning.
A/C stopped working after 55,000 miles and owning for 3 years. When discussed with the dealer, they advised that it was the air condenser that was faulty and needed to be replaced. Standard lifetime for an air condenser is well beyond the 3 year timeframe. The dealer also advised that there have been numerous 2016 Honda Civic's in with the same issue but there is no recall. The cost to repair this issue was over $1,000 with my dealer and should not be occurring at this point in the car's life.
American Honda is the most fraudulent company I ever dealt with. Within the 1st year, a serious problem developed with the trunk, which randomly opens for no reason, sometimes overnight, sometimes while driving on the highway, which is incredibly dangerous. We took the car 2X to the delray beach dealer, & it claimed itcouldn't identify or replicate the problem, & then that they fixed it. They did nothing & the problem never stopped. I wasted 2 days on these visits, accomplishing nothing. Last month, now in California, & still under warranty, the trunk opened while I was away for a week, & I had water damage to > $200 of items in my trunk. I spoke with livette at Honda, who told me to go to the berkeley dealer to have the car assessed. I reviewed the history of the matter, & told her I wanted to be sure the dealer would be authorized to make repairs. Instead. I wasted another 4+ hours at the dealer, who said it couldn't identify & had never heard of the issue. There are hundreds of complaints about this on line, & when I showed them the complaints & how dealers had fixed the problem, the dealer said it needed approval from Honda (Honda said it needed the dealer to approve the repair, so it's like dealing with the insane). The dealer said it would call me after obtaining approval'they never did. Livette was the most offensive person I have ever dealt with, lied to my face, & refused to authorize the repair & closed the case though she never even spoke with the dealer. These cars have a known dangerous defect & Honda has done nothing'these cars should be recalled. The ntsb should track on-line complaints & obtain all Honda complaints for the last 5 years to determine all models affected. The car's undercarriage is also known to be defective; it is far too low & scrapes on speed bumps & gets torn off by them, parking barriers, & any road incline.
There was a failure of the ac condenser causing the need to replace the whole unit, as well as the sensor. The corporate Honda representative even admitted on the phone that their dealerships have reported similar issues with the condensers on the Civic models, including units delivered from the factor that had already failed. A simple search of credited automotive review sites shown many examples for this model year, where the ac units have failed. As the corporate office has failed to issues a voluntary recall for this issue, I ask that you look into this and protect the consumer. Thank you.
Air conditioning system does not work. Dealer wants $2,382.15 to replace A/C compressor w/ clutch and coil ($1500.26), condenser ($599.04), evacuate and recharge complete($159.95) filters and air cleaners ($122.90), air ventalation system cleaning ($89.95). 2016 Honda Civic ex 70,491 miles. Last year I brought the car to dealer and they vacuumed and refilled the system ($159.95). This year same problem, no cold air and now being told entire system is defective. I can not properly clear my front windshield because does not work properly because I don't have A/C.
Randomly heard a pop, and the ac stopped working. Took car to a dealership that tried to tell me it was road hazard damage. After leaving Honda I called back to inquire more information, Honda refused to show me the issue but told me they would charge me $200 for a diagnosis fee. Something seemed wrong. Checked online and saw thousands of complaints for the same issue. Called Honda corporate and was told to take it for a second opinion elsewhere. They knew about the ac issues and said it would be covered under warranty except my car is out of warranty because of high mileage. Without the ac the defogger doesn't work. This is extremely unsafe in certain weather conditions. Not sure how to get Honda to recall this but it seems they have a history of ac units not working properly in cars. If someone dies on the roadway because of a visibility issue, Honda will have a major lawsuit ahead of them. Help us Honda owners get the recall we deserve so we can safely drive the cars we spent so much money on. This is unsafe and not okay!
In the summer of 2018, with the air conditioning system on, it was blowing warm air on the driver side while the passenger side discharging cold air. Took the car to the dealer for inspection. The service department informed us there was a leak. A dye was added to the recharged refrigerant. Early this month, April, the ac wasn't provided any cooling. Took the car to the dealer and was informed that the ac compressor along with refrigerant piping was leaking and need to be replaced.
Was driving to work on 1/26/2019 at about 11:30 am when I heard a very loud pop. I thought maybe I had blown a tire and turned down my music. I heard a lot of wind and after verifying that all of my windows were up I opened the visor to my sunroof to discover that my sunroof had exploded. When this occurred, there were no other vehicles surrounding me and I was not driving under an over pass, therefore I was not hit by any flying debris. Once I was able to pull over it appeared that my sunroof had exploded in an outward fashion. As if someone had busted it out from the inside. There was also no glass that shattered down into my sunroof visor which further leads me to believe that I was not hit by debris. After doing some searching, it would seem that this is not an uncommon occurrence and there have been hundreds of instances of spontaneously exploding sunroofs in cars manufactured in the last couple years. Very scary and dangerous. Unfortunately this happened on a weekend so I will have to wait until Monday to see if Honda will repair the issue free of charge (as they should).
Not sure if it's the battery or the battery sensor but my car when I want to turn it on it'll not turn on and it would just flash all the lights in the board and won't fully turn on.
Backup camera will randomly go black during operation if shifted into reverse during headunit boot (immediately after vehicle cold start) and headunit resumes boot showing Honda logo and driver warning screen instead of backup camera. Has happened on multiple occasions. Honda dealer was initially notified on 4/27/2018 but no resolution has been provided as of 11/30/2018. Images uploaded document five (5) occurrences between 8/29/2018 and 10/10/2018, but has happened prior to and since. Note in images that shift lever is in reverse but no backup camera view is shown on the display.
A D V E R T I S E M E N T S
- Brookfield, WI, USA