This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There was a failure of the ac condenser causing the need to replace the whole unit, as well as the sensor. The corporate Honda representative even admitted on the phone that their dealerships have reported similar issues with the condensers on the Civic models, including units delivered from the factor that had already failed. A simple search of credited automotive review sites shown many examples for this model year, where the ac units have failed. As the corporate office has failed to issues a voluntary recall for this issue, I ask that you look into this and protect the consumer. Thank you.
Air conditioning system does not work. Dealer wants $2,382.15 to replace A/C compressor w/ clutch and coil ($1500.26), condenser ($599.04), evacuate and recharge complete($159.95) filters and air cleaners ($122.90), air ventalation system cleaning ($89.95). 2016 Honda Civic ex 70,491 miles. Last year I brought the car to dealer and they vacuumed and refilled the system ($159.95). This year same problem, no cold air and now being told entire system is defective. I can not properly clear my front windshield because does not work properly because I don't have A/C.
Randomly heard a pop, and the ac stopped working. Took car to a dealership that tried to tell me it was road hazard damage. After leaving Honda I called back to inquire more information, Honda refused to show me the issue but told me they would charge me $200 for a diagnosis fee. Something seemed wrong. Checked online and saw thousands of complaints for the same issue. Called Honda corporate and was told to take it for a second opinion elsewhere. They knew about the ac issues and said it would be covered under warranty except my car is out of warranty because of high mileage. Without the ac the defogger doesn't work. This is extremely unsafe in certain weather conditions. Not sure how to get Honda to recall this but it seems they have a history of ac units not working properly in cars. If someone dies on the roadway because of a visibility issue, Honda will have a major lawsuit ahead of them. Help us Honda owners get the recall we deserve so we can safely drive the cars we spent so much money on. This is unsafe and not okay!
- Sussex, NJ, USA
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In the summer of 2018, with the air conditioning system on, it was blowing warm air on the driver side while the passenger side discharging cold air. Took the car to the dealer for inspection. The service department informed us there was a leak. A dye was added to the recharged refrigerant. Early this month, April, the ac wasn't provided any cooling. Took the car to the dealer and was informed that the ac compressor along with refrigerant piping was leaking and need to be replaced.
Was driving to work on 1/26/2019 at about 11:30 am when I heard a very loud pop. I thought maybe I had blown a tire and turned down my music. I heard a lot of wind and after verifying that all of my windows were up I opened the visor to my sunroof to discover that my sunroof had exploded. When this occurred, there were no other vehicles surrounding me and I was not driving under an over pass, therefore I was not hit by any flying debris. Once I was able to pull over it appeared that my sunroof had exploded in an outward fashion. As if someone had busted it out from the inside. There was also no glass that shattered down into my sunroof visor which further leads me to believe that I was not hit by debris. After doing some searching, it would seem that this is not an uncommon occurrence and there have been hundreds of instances of spontaneously exploding sunroofs in cars manufactured in the last couple years. Very scary and dangerous. Unfortunately this happened on a weekend so I will have to wait until Monday to see if Honda will repair the issue free of charge (as they should).
Not sure if it's the battery or the battery sensor but my car when I want to turn it on it'll not turn on and it would just flash all the lights in the board and won't fully turn on.
Backup camera will randomly go black during operation if shifted into reverse during headunit boot (immediately after vehicle cold start) and headunit resumes boot showing Honda logo and driver warning screen instead of backup camera. Has happened on multiple occasions. Honda dealer was initially notified on 4/27/2018 but no resolution has been provided as of 11/30/2018. Images uploaded document five (5) occurrences between 8/29/2018 and 10/10/2018, but has happened prior to and since. Note in images that shift lever is in reverse but no backup camera view is shown on the display.
Sunroof exploded. We were driving along on the highway at night in late November and heard a loud thud above us. The sunroof shade was closed thankfully because when I opened it to check, we realized that the glass had shattered.
Air conditioning system went out. Blows warm air and makes hissing noises. It takes a very long time to defog the windshield reducing visibility while driving and making it uncomfortable to drive. The vehicle was in motion when the problem was first noticed. It takes over 10 minutes to defog the vehicle.
The computer system shuts down when battery dies and cant get into car I was locked out of my car a few times til I popped trunk and went thru the back to get into my car and battery life leaves quickly because of all the bluetooth use and other care hazards. So iam left with a black monitor screen not able to operate my system
Air conditioning A/C has been not working for the last month or two. It started off blowing warm air on the drivers side and cool on the passenger side. After a few days it's warm on both sides now. This is an ongoing problem with other Civic owners I know. This needs to be fixed by Honda. I've had Honda vehicles for plenty of years. Accord, CRV and other year Civics. I'm ready to give it up, so much for reliability.
Ac on the driver side warm air passenger side cold air then nothing. This started while driving on the highway August 3rd 2018 and stopped working August 6th 2018
I got into the trunk of my Civic (keyless) and when I tried to open the car, everything had shut down and it is locked and won't respond to the emergency key or the fob. This began 2 days ago and I see several other complaints O the internet of the same problem. It was parked in my driveway. Not being able to get into my car here in the Arizona desert could be a serioue problem.
The ac compressor and condenser are both leaking. One dealership tried to tell me they were leaking because a rock hit it and caused the damage, and it costs $600 to fix. But upon proper diagnosis from another dealership, they did tell me both the compressor and condenser are leaking, and it was not caused by road hazard damage. These products have known issues that people have listed online. My car is out of warranty, so the dealership had to file a claim through good will. They said they were willing to pay 50/50, which leaves me to pay $842 before taxes to get this issue fixed. There needs to be a better solution. This is unsafe that all of these cars having leaking condensers and compressors and it is a scam to have the customer pay anything to fix an issue like this. This is extremely unsafe because when it is hot weather or raining and then it gets cold the windshield fogs up and doesn't allow you to see without having the air on. The ac helps to eliminate any visibility issues when the weather changes. Currently my windshield keeps fogging up due to not having the ac, especially when another car is coming towards me with their headlights, my windshield blinds me. This is extremely unsafe and will cause an accident. If someone can please help me by looking into this issue and possible posting a safety recall on these products, I would truly appreciate it. I already spoke to corporate Honda and they don't seem to care and they say that they don't put out their own recalls. But this is a serious issue that is not okay, and I should not have to pay anything to have a faulty system fixed, when I bought the car this way. I noticed this issue after the car was already out of warranty, it didn't happen on one specific day, it is an ongoing issue.
The front wheels are going to fall off..throwing codes for stability malfunction assist, electric parking brake, electric power steering..I have been treated awful by 3 Honda dealership and I refuse to pay for this vehicle that I'm going to die in..brush guard fell down being held with bailing twine
My car was parked and I tried to turn my car on and I stepped on my foot brake it felt real stiff than I attempted to push the start button but my car failed to start. Several error codes popped up on my dashboard. (brake system problem, brake hold system problem, power stearing system (eps) problem vehicle stability assisst (vsa) peonlem, hill start assisst problem, electric parking brake problem, emissions problem.
Vehicle was involved in a front end/side collision. When told by collision shop the vehicle was finished and upon coming in to pick up the vehicle, obvious structural damage remained untouched, and unrepaired engine damage was obvious. Collision shop and insurance company insisted vehicle repairs were complete and fought me to take the vehicle to the Honda dealership for diagnostic. When the vehicle was finally taken, the check engine light was on and a dtc code was thron. Additional issues with the integrity of the vehicle post collision were noted and both collision shop and insurance company refuse to acknowledge safety issues and repair the vehicle to safety standards. Neither the collision shop nor the insurance company is familiar with the new 2016 Civic body, diagnostics, crash zones, and Honda position statements issued for the particular model. The vehicle was specifically purchased for a newly licensed driver, with safety being the top priority. The vehicle is no longer safe and it would be tragic to have another accident, where the other driver is at fault, with a much worse outcome because the integrity of this this vehicle is compromised due to inadequate repair. Unfortunately I cannot load all the repair photos, but the hood is not fitted, the pillars are buckled, the foot rockers/ floor pan is loose.
A D V E R T I S E M E N T S
- Woodbridge, VA, USA