This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sunroof exploded. We were driving along on the highway at night in late November and heard a loud thud above us. The sunroof shade was closed thankfully because when I opened it to check, we realized that the glass had shattered.
Air conditioning system went out. Blows warm air and makes hissing noises. It takes a very long time to defog the windshield reducing visibility while driving and making it uncomfortable to drive. The vehicle was in motion when the problem was first noticed. It takes over 10 minutes to defog the vehicle.
The computer system shuts down when battery dies and cant get into car I was locked out of my car a few times til I popped trunk and went thru the back to get into my car and battery life leaves quickly because of all the bluetooth use and other care hazards. So iam left with a black monitor screen not able to operate my system
Air conditioning A/C has been not working for the last month or two. It started off blowing warm air on the drivers side and cool on the passenger side. After a few days it's warm on both sides now. This is an ongoing problem with other Civic owners I know. This needs to be fixed by Honda. I've had Honda vehicles for plenty of years. Accord, CRV and other year Civics. I'm ready to give it up, so much for reliability.
Ac on the driver side warm air passenger side cold air then nothing. This started while driving on the highway August 3rd 2018 and stopped working August 6th 2018
- Warwick, NY, USA
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I got into the trunk of my Civic (keyless) and when I tried to open the car, everything had shut down and it is locked and won't respond to the emergency key or the fob. This began 2 days ago and I see several other complaints O the internet of the same problem. It was parked in my driveway. Not being able to get into my car here in the Arizona desert could be a serioue problem.
The ac compressor and condenser are both leaking. One dealership tried to tell me they were leaking because a rock hit it and caused the damage, and it costs $600 to fix. But upon proper diagnosis from another dealership, they did tell me both the compressor and condenser are leaking, and it was not caused by road hazard damage. These products have known issues that people have listed online. My car is out of warranty, so the dealership had to file a claim through good will. They said they were willing to pay 50/50, which leaves me to pay $842 before taxes to get this issue fixed. There needs to be a better solution. This is unsafe that all of these cars having leaking condensers and compressors and it is a scam to have the customer pay anything to fix an issue like this. This is extremely unsafe because when it is hot weather or raining and then it gets cold the windshield fogs up and doesn't allow you to see without having the air on. The ac helps to eliminate any visibility issues when the weather changes. Currently my windshield keeps fogging up due to not having the ac, especially when another car is coming towards me with their headlights, my windshield blinds me. This is extremely unsafe and will cause an accident. If someone can please help me by looking into this issue and possible posting a safety recall on these products, I would truly appreciate it. I already spoke to corporate Honda and they don't seem to care and they say that they don't put out their own recalls. But this is a serious issue that is not okay, and I should not have to pay anything to have a faulty system fixed, when I bought the car this way. I noticed this issue after the car was already out of warranty, it didn't happen on one specific day, it is an ongoing issue.
The front wheels are going to fall off..throwing codes for stability malfunction assist, electric parking brake, electric power steering..I have been treated awful by 3 Honda dealership and I refuse to pay for this vehicle that I'm going to die in..brush guard fell down being held with bailing twine
My car was parked and I tried to turn my car on and I stepped on my foot brake it felt real stiff than I attempted to push the start button but my car failed to start. Several error codes popped up on my dashboard. (brake system problem, brake hold system problem, power stearing system (eps) problem vehicle stability assisst (vsa) peonlem, hill start assisst problem, electric parking brake problem, emissions problem.
Vehicle was involved in a front end/side collision. When told by collision shop the vehicle was finished and upon coming in to pick up the vehicle, obvious structural damage remained untouched, and unrepaired engine damage was obvious. Collision shop and insurance company insisted vehicle repairs were complete and fought me to take the vehicle to the Honda dealership for diagnostic. When the vehicle was finally taken, the check engine light was on and a dtc code was thron. Additional issues with the integrity of the vehicle post collision were noted and both collision shop and insurance company refuse to acknowledge safety issues and repair the vehicle to safety standards. Neither the collision shop nor the insurance company is familiar with the new 2016 Civic body, diagnostics, crash zones, and Honda position statements issued for the particular model. The vehicle was specifically purchased for a newly licensed driver, with safety being the top priority. The vehicle is no longer safe and it would be tragic to have another accident, where the other driver is at fault, with a much worse outcome because the integrity of this this vehicle is compromised due to inadequate repair. Unfortunately I cannot load all the repair photos, but the hood is not fitted, the pillars are buckled, the foot rockers/ floor pan is loose.
Issues: Under splash / guard falling down - yonkers Honda service parts state it is physical damage for the under splash guard to fall down and not possibly the screws getting loose. Yonker service parts said it was normal wear and tear and that I must of went over something that pulled down the under guard. I now have 11,900 miles and car under 2 years old. Initially I had to go to a local dealer to not replace but to put screws in, so I could go to my Honda service to inspect why this happened on a new car. I was only charged $71 to put screws in. All parts were still intact after splash dropped and I had to drive to get my service to a place closer home because dragging my under guards would mean greater damage. By the time I made it to Honda service, the splash dropped again and Honda stated I needed to replace the underguards that were still in tact but a little bent from dragging. They said it was external physical damage and not a defect and then quoted me $400 and put ties up so I can drive the car. I looked up the parts at a Honda parts service dealer and the parts I am quoted are way more than what I noticed for the market. Four months into having my car, all 4 car windows come halfway down after exiting the car and pressing down the lock with remote. No information on why this is happening in the Honda manual. Honda sevice auto parts advisor stated this is normal and there was nothing to do. Photos show initial fall of under splash in January
Car is only one yr old, not even 33,000 miles air conditioner blowing hot air, many of my friends have same problem. Honda won't honor warranty. Wants to charge over $500 to start.
The sunroof in my 2016 Civic exploded this morning. There was no vehicles around me or overpasses. It sounded like a gun shot and then I heard glass shattering. Thankfully I had the cover closed.
At a certain freeway speed 60+ mph with the combination of a particular incline of the roadway the back end of the vehicle starts to slightly fishtail which leads to instability in controlling the vehicle. This fishtailing action takes place at the downward travel on the inclining road. We have tested this phenomenon several times and each time when the vehicle reaches that certain speed and certain roadway incline it has done this fishtailing motion. It's been on several different freeways with the same degree of incline. We have owned several Honda Civics and Acura in our family and have never experienced this driving instability in any of these vehicles. The tires have been rotated, thinking this might be the issue" no change at all. We mentioned to the Honda service department and they look at you like your crazy and say they have never heard of this. So we decided to fill this complaint in fear of the safety factor. We have 3 different people that drive this vehicle and everyone has experienced the same fishtailing sensation. As you increase the vehicles speed and these particular inclines, the worse the fishtailing gets!!! we feel it must be some kind of design flaw relating to the aerodynamics of the vehicle? or it's not weighted down properly" we would very much appreciate a response and plan of action to see what exactly is causing this fishtailing issue. Like I mentioned never have we felt this in any other of our Honda Civics or Acura driving that exact freeway at those speeds. Something is definitely wrong and it is a safety concern for our family and other owners that might be experience this same driving instability. This has happened since the day we bought the vehicle new from the dealer.
After parking and locking my vehicle, when I later returned to my car all four windows were open approximately 3/4 of the way. This has happened 3 times. In one instance, the car had been parked prior to a rainstorm and after the rain had ended, I went out to the car to go on an errand and again all four windows were 3/4 of the way open.
Driving down the highway and sunroof exploded. Not going under any overpass or bridge. Glass rained down on me at highway speeds. No cars near me. And not driving under an overpass or bridge at the time.
March 2017 - two instances while putting gas, nozzle got stuck in the capless system causing owner panic, left with no instructions to prevent such occurrence or solve the problem. Opened ticket with Honda April 2, 2017 case # 05919498 - no response as of today June 27, 2017. Not sure prevalence, observed some complaints online.
Sir/MA'am, I would like to address somewhat safety problem that many Civic have. Honda Civic has a center touch screen that controls radio, temperature and importantly shows rear view camera and right side camera. Today the center screen didn't even turn on and wasn't able to see an object rear and underneath of my car due to the screen not turned on. It is known issue for Civic community. I wish that NHTSA take a look into this issues.
This car's horn really can not be heard by another driver. I really feel this is a safety hazard. I can't imagine a complaint has not been filed. It really is dangerous.
I pressed my automatic start key from the window of the building, while I was getting ready, (washing my face, brushing teeth) after a couple seconds later I heard the sound of the alarm, which would usually turn on if there is a hit or impact or loud sound. When I came downstairs, about 5-10 minutes later. I noticed the front window was shattered, I figured maybe one the neighbors was playing ball and hit my window, when I opened my door I realized there was a fire inside coming directly from the dashboard, everything was melted and my dashboard was also sunk in. I checked if there was an outlet connected or usb ports and did not find an answer. I contacted the dealership and they said they were unable to help and only advice that was given was to contact my insurance, they also added they would not be taking care of any damages in the vehicle and that they were not responsible for this and also did not know why, nor were even interested in investigating. The car was in complete park mode, and off overnight. No one deserves to take their siblings to school and instead be welcomed by a malfunctioning defective 2016 year vehicle.
A D V E R T I S E M E N T S
- Salt Lake City, UT, USA