This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Honda Civic. The contact received notification of NHTSA campaign number: 15V574000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact stated that the suggested remedy was not adequate enough. The contact had not experienced a failure. VIN tool confirms parts not available.
I recently purchased a 2014 Honda Civic from a local dealer and driving it for almost 3 weeks with no problems but last night on 08/30/2016 I parked the vehicle at a friends house in their driveway on a slight and put the vehicle in park and turned off the engine like I have been doing thousands of times and began exiting the car. The front door was obviously open and the vehicle began reversing! the front door knocked me down since I was so startled nothing has ever happened to me like that before. I have been driving for over 40 years. Fortunately, I am limber so immediately got up, jumped back into the vehicle and slammed on the brakes that did not work either so turned the car into the closest rockery to stop it before it hit another car or a house further down the hill. Obviously, my rear and front fenders are all badly scraped by the rocks clearly visible in the pictures I took. The rockery is fender high so no question. No other scratches could look like this. I went on line and sure enough, found a recall regarding the drive train transmission for this particular make and model. I needed to get this on the record since I could have been seriously hurt. [xxx]-owner. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Clutch disintegrated without warning. The clutch friction material dislodged, tore into large chunks, and jammed between the pressure plate and flywheel. This caused the clutch petal to drop to the floor and kept the clutch engaged. There was no way to disengage the clutch. There was absolutely no warning before this happened. I had entered the freeway and shifted into 6th gear about 10 miles before I noticed a problem. When traffic slowed in front of me, I tried to shift into 5th gear, but couldn't find the clutch petal -- I finally found the petal was completely depressed, and couldn't get it off the floor. In the process of trying to find the petal, shift into another gear, and stop the vehicle, I almost ran into the car in front of me. Up to this time when I tried to shift into 5th, everything appeared to be acting normally. Clutch has never been abused during its entire life.
Car was parked in a parking space in park. Got in car to start it and car rolled backwards while in park and all systems failed could not start car or stop car from rolling had foot on brake pedal, dash board was going thru all systems telling me everything was failing. Double checked park position, car was in park.. only way to stop rolling was to put emergency break on. Called aaa same thing happened when tow truck driver tried to start it. Total failure of electrical systems. Had it towed to my local garage. Will never buy another Honda again ! 1 more year on the lease and I am out !
The contact owns a 2014 Honda Civic. The contact stated that the vehicle jerked forward during a cold start. The failure occurred without warning. In addition, the vehicle made an abnormal noise. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. Prior to the failure, the vehicle was taken to the dealer where the engine was replaced due to an abnormal noise. The manufacturer was notified of the failure. The failure mileage was approximately 3,000. Updated 06/15/16 the consumer stated after the engine was replaced, the vehicle, at a cold start, exhibited an unsafe 7mph forward acceleration. This made the vehicle difficult to control. Also, the vehicle consumes excessive fuel. The cold engine start noise defect continued with the replacement engine. The transmission locked up and did not move the vehicle in to drive gear. The manufacturer was notified. Updated 11/20/2017
- Great Neck, NY, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2014 Honda Civic. While driving various low speeds, the transmission exhibited a severe vibration with a complete loss of acceleration. There was no prior warning of the failure. The vehicle was coasted to the side of the road and towed to the dealer. The mechanic discovered metal shavings in the darkened transmission fluid and stated that the transmission would need to be replaced. The VIN was not included in NHTSA campaign number: 15V574000 (power train). The contact mentioned that if the vehicle were serviced under the recall, it may possibly have prevented the transmission internal damages. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.
2014 Honda Civic. Consumer writes in regards to vehicle transmission recall notice 15V-574. The consumer stated he received a recall notice in the mail, and scheduled an appointment. The dealer did a software change. However, the consumer stated the software changed only reduced the stress on weak pulley shafts and therefore, the fix was only temporary, because the pulleys were still weak.
The contact owns a 2014 Honda Civic. While accelerating from a stop position, the vehicle failed to accelerate. The failure recurred multiple times intermittently. The vehicle was taken to a dealer for diagnostic testing. The failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 750. Updated 02/12/16
Received recall NHTSA recall 15V-574. Under high stress drive pulley shafts with low hardness can break! remedy is to reprogram cvt to reduce stress. Very serious safety issue and no guarantee it will prevent breakage. Need shaft replaced!!
I received a recall stating my car had a faulty part in the transmission that could break and lock up the wheels. There fix is to reprogram the engine so it exerts less stress on the faulty part. I feel this is a serious safety issue and that the defective part should be replaced.
The contact owns a 2014 Honda Civic. While driving 10 mph, the vehicle began to jerk violently without warning. The vehicle was taken to a dealer where it was diagnosed that the cvt pully shaft failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 8,609.
The contact owns a 2014 Honda Civic. While accelerating from a stop, the vehicle hesitated to shift into gear. The low beam headlights failed to illuminate the roadway adequately at night. The vehicle was taken to the dealer where it was left for diagnostic testing, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
From a dead stop, when the Honda starts to accelerate, there is a complete loss of power for @ 1.5 seconds. These episodes usually happen when turning left or right although it happened for the first time accelerating forward today. These episodes happen 3 to 5 times a week. I drive @ 130 miles a week. This is a safety issue especially in rush hour traffic where reliable acceleration is important. I have had the car evaluated 3-4 times by the dealership which cannot replicate the problem. The dealership has only driven the car @10 miles for their tests which is half of what I do on a daily basis.
From purchase date 10-24-14 thru today, when vehicle begins to accelerate from a dead stop, there is a complete loss of power for @ 1.5 seconds before acceleration resumes. This only happens when turning left or right, never straight forward. These episodes happen 3-5 times per week. The Honda transmission is the "cvt/ drive by wire system". I drive @ 20 miles per day. It has been evaluated 3 times at the dealership here in longmont, Colorado and they have not found a problem saying everything is ok. This problem is not ok for a new car and is a safety issue.
I have currently lodged more than six complaints with this Agency in regard to a 2014 Honda Civic I purchased new from frank fletcher Honda in bentonville, ar. The vehicle continues to experience the same issues on a daily basis. This includes stalling, transmission slipping, jerking and an overall rough ride. The dealership was served on February 3, 2015 with a certified letter making a written demand under the Arkansas new motor vehicle quality assurance act (act 297 of 1993) to provide compensation under said law. Honda America was also served with the same letter. The dealership and Honda America have had ample time to correct this situation but have done nothing to date. Both entities have placed me and my family in jeopardy by choosing to answer my request for a safe vehicle. My attorney, who drew up the letter, stated the car falls under the "lemon law" and I'm currently driving "half a vehicle."
As my husband was turning a corner, the clutch dropped, and the service center reported that the clutch fibers are torn up. Cost of repair = $1700. We have been lifelong manual transmission drivers. We do not misuse vehicles, and the clutch going out so soon for us in particular is indicative of a manufacturing problem rather than operator error.
This is the seventh (7) complaint I have filed in regard to a new Honda Civic I purchased from frank fletcher Honda in bentonville, ar. The car has also been taken to the dealership seven times with no resolution. I am still being forced to drive a vehicle which is not safe. At approximately 1:45 P.M. my husband picked me up from work for lunch. As we were driving down the rode, we felt a "slipping" movement and the car began to stall out. Following this was a series of small jerking movements as we continued to drive. A week ago my attorney filed legal documents under the Arkansas auto lemon law against Honda America. The vehicle has met all requirements under this law. I am hoping NHTSA will take my complaints seriously and monitor Honda America's actions towards consumers and the vehicles that are being sold which have safety issues.
This car has had a continual problem with the tire pressure sensor mechanism and has been serviced three times without any success. And when the brand new tire blew out the sensor failed. Also the power train is bad, the car drives sluggish and loses power during turns and also in just regular driving.. I do not feel safe in this car at all.
On Friday, December 19 at approximately 2 P.M., my husband and I were pulling out of the parking lot out onto a four-lane road when the car stalled. Out. I had just gotten my haircut and was heading back to work. I purchased this as a new car from frank fletcher Honda in bentonville, ar. The car has been brought back to the dealership six times from September through December. The technicians and the dealership general manager [xxx] have stated they cannot replicate the issue. Due to this, the dealership, [xxx] and the dealership owner [xxx] are giving me no choice other than to drive a vehicle I'm afraid to drive. Hondaamerica has now become involved in the situation but there has been no resolution. I have a child who rides in this car and I fear for her and my safety. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
On December 20 at approximately 1:30 P.M., my husband was running an errand to the store when the car stalled out while driving on a two-lane road. The car was purchased new from frank fletcher Honda in bentonville, ar. The car has been brought back to the dealership six times from September through December 2014. This is my sixth (6) complaint to NHTSA. Frank fletcher Honda technicians state they cannot replicate the issue. I have expressed to general manager ryan blake that I disagree with the findings as I drive the vechile every day. I have had issues with the car since I purchased it. While sumpathetic, Mr. Blake stated there was nothing he or the dealership could do. After expressing my concern for the safety of my family, I have been forced to drive this car as it is the family's only source of transportation. Mr. Blake, Mr. Fletcher, and the dealership technicians basically ignored my concerns until NHTSA was contacted. Hondaamerica has also become involved be there has been no resolution. I am reaching out and asking that a resolution be reached so I not have to drive what I consider to be an unsafe vehicle. I don't really like to talk about this but I have an incurable liver disease and it would put my mind to rest if I knew I have reliable transportation.
A D V E R T I S E M E N T S
- Donald, OR, USA