This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Honda Civic. The contact stated that the SRS light had illuminated. The vehicle was taken to a dealer. The technician diagnosed that the air bag inflator module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 72,000. Updated 11/14/14 the consumer stated the vehiicle was repaired. The consumer would like to be reimbursed for the repairs. Updated 8/12/2015
I just pulled out of parking lot onto road knowing that within the next 200 ft I was approaching stop light I was doing about 15-20 mph. I saw the car stopped for light and stepped on my brakes my car never attempted to slow down or stop until it impacted with rear of vehicle stopped at light. 2nd accident: As crossing intresection a car pulled over into my lane I applied brakes and car did not attempt to slow down or brakes work my car did not stop until it impacted with rear of vehicle in front of me.3rd accident: As pulling off from green light approaching traffic at next stop light cars started braking at which time I applied my brakes I was well within stopping distance if my brakes had worked. They went all the way to the floor and the car started sliding and it was as if the car picked up speed after hitting my brakes with both feet. My seat bealt did not work (I hit stearing wheel) nor did the air bag my car did not slow down or attempt to until impact with other vehicle rear bumper. Upon impact I hit the sterring wheel and my knee hit the dash.I have major damage to my vehicle the front bumper is tottally gone, the radiator blew up my car was smoking and the hood is bowed up. The car was not drivable. When the tow truck arrrived and actually saw the impact. He quickly stated " the breaks did not work in your car did they? " I was very surprised but he could actually tell my car did not stop or attempt to stop until impact with rear of other vehicle. And he stated he thought Honda had a recall on these for the brakes and air bags. This car has many recalls and complaints. I'm scared to get in the vehicle again! I need help and advise on what to do next. I do not want another person to go through what I have been through and could greatly lead to fatality. Very concerned about safety of 2003 Honda Civic! I need to know what to do with this vehicle!
The airbag/ SRS light went off and Honda dealer said it was the seatbelts and required a $530 repair. I am not sure why this is not covered under a warranty for safety.
The contact owns a 2003 Honda Civic. The contact stated that the air bag warning light remained illuminated on the instrument panel. The failure continued to occur continuously for over a year. The vehicle was taken to the dealer in July for diagnostic testing and they advised her that it was dangerous to drive the vehicle in the event of a crash since the air bags may not deploy. The contact referenced NHTSA campaign id number 14V351000 (air bag), however the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.
The contact owns a 2003 Honda Civic. While attempting to decelerate at an unknown speed, the contact depressed the brake pedal and it became stuck to the floorboard. The failure caused the contact to crash into the rear of another vehicle. The seat belts failed to restrain the contact and the front air bag failed to deploy. As a result, the contact sustained injuries to the head, neck and back. The second driver also sustained injuries. The contact received medical attention and a police report was filed. The vehicle was destroyed. The manufacturer was notified. The failure mileage was 82,000.
- Pittsburg, PA, USA
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The supplemental restraint system (SRS) light came on, read the code and was a 7-2 code meaning that the air bag or SRS module had an internal failure. This can be caused by a voltage deficiency problem so I had my charging system checked and everything was in specification range. Contacted Honda as I have read that they extended the warranty on these modules to a 10 year/ 150,000 mile warranty because of so many failures. They of course said that was only on select models. I am now looking into having the module repaired or replaced as the airbags will fail to work in a collision due to this issue. This is a serious safety issue and there are numerous complaints that you can readily find online about these modules failing. Honda should have to be required to fix these irregardless of mileage or age.
I bought this car 2 years ago when the car had about 96,000 miles. Car now has 130,353 miles and the air bag light is now on. Apparently Honda does not have a recall for this problem.
When driving down the road, the vehicles stopped. I applied my brakes and nothing happened. I then hit the vehicle in front of me. And my air bags on my vehicle did not deploy.
SRS error light repeatedly comes on, with code 7-2 "internal failure of SRS unit", which apparently disables the airbag. Other people report this in forums, so adding it to your database in case there's a trend of failing control units.
I had taken for a recall on my Honda 2003 Civic ex at mcdavid Honda of irving. I recently had a oil changed at mcdavid Honda of irving. After the oil change, there was a difference in my car's performance. Its takes a lot to throttle the car from start to run, if its on incline road. The gas mileage has gone down from 30mpg to 27 mpg. When asked to have a look at it, the service adviser said "$ 99 for diagnose." When I took the delivery after the recall was done, I noticed my air bag light has come-on. I asked the service adviser about the light, he said the light was on when I delivered the car to them. There has been no accident, and the light just came on by itself. They told me, I have to pay $99 to have Honda to diagnose the problem. I talked to american Honda, they said "as your warranty has finished, american Honda is not responsible for any repair and services performed by any authorized Honda dealership".
The contact owns a 2003 Honda Civic. While parked, the air bag warning light illuminated. The vehicle was taken to the dealer who stated that moisture could have reached the air bag module and caused the failure. The vehicle was not repaired. The approximate failure mileage was 100,000. Updated 12/5/12
The contact owns a 2003 Honda Civic. The contact stated that while approaching a stop light the brakes failed. The contact stated that the vehicle did not slow down and the brake pedal kicked back up when depressed. As a result, the contact entered the intersection and another vehicle crashed into her vehicle. The air bags did not deploy. There were no injuries from the crash. The vehicle was taken to a repair shop, but the brakes had not been inspected. The failure and current mileages were 88,000. Updated 9/21/12
SRS warning light appeared in December 2011, made appointment with pohanka Honda in fredericksburg, va. To have diagnostic performed. Dealer stated that seatbelt buckle has bad sensor and needs to be replaced. Seat components have a lifetime warranty as stated in users manual page 48, and in warranties manual page 31 stating: Honda provides a lifetime warranty on seat belts. Honda will repair or replace any seat belt component that fails to function properly during normal use. In warranty manual it states, Honda will repair or replace, at its option, any Honda seat belt component that fails to function properly during normal use this includes all parts and labor charges. Pohanka Honda failed to warranty part stating the buckle is not part of the seat belt it is part of the electrical system and therefore not warrantied. Honda customer service stated that the buckle is not part of the seat belt and therefore not covered under warranty. Honda needs to warranty and stand behind this warranty. Not able to pass Virginia state inspection with this light on and failure.
My airbag light is on, as is many other people that own Honda Civics. Was told it is the airbag computer.almost $1000.this is a safety issue and Honda should recall an fix this issue. I work for Toyota and they had to recall all the gas pedal issues. That was a safety issue. I love my Civic but if Honda is not going to stand behind there product than I will never buy a Honda again. So I have a car with two airbags and they are useless.nice to know if I get in a wreck they will not work. So much for loving my Civic. How many complaints does it take for something to get done"?"
Front end collision in clearwater fl in which the seat belt did not restrain the driver and the air bag did not deploy. Driver's head hit windshield, he has significant head, neck and back injuries. The vehicle, a 2003 Honda Civic is a total loss. The car's SRS light had come on approx. 1 month before the accident. A Honda dealer replaced a part needed for that approx. 2 weeks before the accident.
My SRS light has been on for a few months. It was diagnosed that my SRS unit is broken, which I find hard to believe that something can be broken if it is has never been used. Now my air bags will not deploy if I crash. I have to ask Honda why this is not a safety warranty like a seat belt? this is threatening to any Honda driver and quite frankly, scary. I have read beyond numerous complaints regarding the same issue.
The contact owns a 2003 Honda Civic hybrid. The contact stated that a vehicle crashed into the rear of her vehicle while she was sitting idle which resulted in a five vehicle crash. The vehicle that crashed into her was traveling 60 mph. The air bags did not deploy. The contact and a passenger were injured and sustained bruises, abrasions and head injuries. The contact and passenger were transported to the hospital via ambulance. A police report was available. The manufacturer was not contacted. The failure and current mileage was approximately 100,000.
On going problem with SRS light on at 102,000 miles, Honda replaced front shoulder belt/retractor tensioner at 103,375 miles. SRS light on at 107,948 miles failed driver side seat belt tensioner, replaced by Honda. At 121,223 SRS light on again this time not seatbelt tensioner. I was told this is an airbag problem and the starting cost is $800. I was told the seatbelt will hold in an accident, but the airbags will not deploy and this needs to be repaired. I can't afford the repair cost involved. I really don't want to drive around in a small vehicle without airbags, but no option.
SRS light stays on, Honda service department claims the air bag computer is bad and needs to be replaced, $700 + and it is not covered by any warranty. The car is a 2003 Honda Civic hybrid that has never been in any accident. I have replaced the hybrid battery (at 95,000 miles), and the car now has about 120,000 miles on it.
A D V E R T I S E M E N T S
- Mahwah, NJ, USA