This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was informed by american Honda my vehicle needed to be serviced for airbags in Oct. 2014. I took my Honda on 10/29/14 to be serviced. When I showed up I was informed it was not there for service as they previously stated, but to be inspected. They informed me I needed a passenger side airbag & they would be in touch w/ me. It has been well over 60 days now & nothing from Honda of ocala.
The contact owns a 2003 Honda Civic. The contact received notification of NHTSA campaign number: 14V700000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
The contact owned a 2003 Honda Civic. The contact stated that while driving at approximately 50 mph, a buck jumped into the road causing a crash. The air bags did not deploy. A police report was filed. The contact sustained injuries to the back that did not require medical attention. The vehicle was destroyed. The contact was made aware that the vehicle was included in NHTSA campaign numbers: 14V700000 (air bags) and 14V351000 (air bags). The manufacturer was notified of the failure. The failure mileage was not available.
We saw a news report about the air bag recalls for these vehicles in late summer last year. We called the dealership when our SRS light came on to see if our vehicle was part of the takata-brand airbag recall. When we called, the dealership stated that our vehicle was not included in the recall. We reset the SRS computer. We never received any paperwork stating there ever was such a recall. While out running errands on 01/31/2015 we heard a news report about a prior recall for the takata airbags did not work properly. Our SRS light is back on after a couple of computer resets without a code ever pulling up on the vehicle. When we got home we decided to do a recall check by VIN on Honda's website. The vehicle has incomplete recall from 06/19/2014. The call number is 14V-351. This is a serious issue when it comes to safety: 1. for not being notified of a potentially dangerous recall, 2.for being lied to about the recall when calling the local dealership. We are going to try going to the dealership with a copy of the online search using their system on Monday 02/02/2015. Hopefully we can get some answers, but our prior experience with this is unacceptable.
The contact owns a 2003 Honda Civic. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer where the vehicle was repaired. The contact was unable to provide the details of the repair. The contact received NHTSA campaign number: 14V349000 (air bags) after the repair was performed. The manufacturer was not notified of the failure. The failure mileage was unknown.
- San Francisco, CA, USA
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The driver side air bag light came up. After taking to the dealer - I was recommended to replace the whole system since dealer did not have ability to identify the issue and the repairs will not be covered under any warranty.
Collision occurred in the early evening, dry pavement, warm weather. The SUV ran a red light and pulled of the Honda Civic, which had a green light. The Civic struck head-on into the SUV passenger side door. The Civic front end crumple zone was compressed as designed, the front bumper sheared off, however the driver airbag did not deploy. No other passengers in the affected vehicle.
The contact owns a 2003 Honda Civic. The contact stated that the air bag warning light illuminated. The contact mentioned that the vehicle was recently repaired under NHTSA campaign number: 14V349000 (air bags). The vehicle was taken back to the dealer. The technician diagnosed that the clock spring needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 106,000. Updated 01/09/15 the consumer stated the vehicle was repaired. The airbag warning light was repaired and the clock spring was replaced on November 22, 2014. Updated 06/3/2015
I was making a left hand turn and got hit at 45 mph on front drivers side. My passenger air bag deployed, but my drivers air bag did not deploy. My head struck the drivers side window and in result I had a forehead laceration that needed 24 stitches.
Hello, the vehicle passing through culvert and hit the crossbar with the road, and the airbag automatically opened, the blow was slightly below and nothing drastic, the car has never been nor ever collided head back. I think the airbags are faulty, what should I do.
Came in today to tampa Honda for a scheduled appointment for the air bag recall and service advisor [xxx] advised me that the parts are not available even though the dealership sent me two emails confirming that the service would be performed today. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2003 Honda Civic. The contact received notifications for NHTSA campaign number: 14V351000 (air bags), NHTSA campaign number: 14V394000 (air bags) and NHTSA campaign number: 12V136000 (exterior lighting). However, the parts needed were unavailable to repair the vehicle. The dealer was unable to inform when the parts would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2003 Honda Civic. The contact stated that the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 124,174.
My vehicle is included in airbag recall 14V-349 dated July 21, 2014. I have not received a recall notice, the dealer cannot order parts because Honda hasn't released a replacement part number, the dealer will not disconnect my airbags (Toyota recommends this short-term procedure until parts are available), and american Honda (1-800-999-1009, [xxx] @ [xxx]) will not return my calls. I am moving to Florida Nov 12, and do not have a car to drive. Is Honda required to complete recalls within a designated period, or can they extend repairing vehicles indefinitely until they eventually rust away? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
This defective part is in my vehicle. I checked with american Honda. This defect has caused deaths and serious injuries to drivers when air bag is deployed. Honda cannot replace it at this time and it can cause me serious injury and accidents. Please have Honda change this immediately or remove air bag and replace with a new one immediately.
I don't know if this is right form but I have a complaint with Honda. I have a recall on my car and they do not have the parts manufactured to remedy the recall. They will not provide any other solution. I called the Honda recall department and my case manager never got back to me; they had told me it was going to be 24-48 hours until they got back to me and she never has gotten back to me. I want a loaner vehicle until my car can be fixed. They did not authorize this. I told [xxx] on the phone that I was going to start recording the conversation to make sure I had everything correct and she said "you do not have my permission to record this call" and hung up. If the remedy is not available for my car, I want a car in the interim until my vehicle can be fixed and safe to drive. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2003 Honda Civic. While driving downhill at 55 mph, the brake pedal traveled to the floor when the brakes were engaged. The driver crashed into the rear of another vehicle. The driver side frontal air bags failed to deploy. The driver's head struck the windshield, which created a cut on his head and brain swelling. The driver received medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The contact received a recall notice for NHTSA campaign number: 14V353000 (air bags) after the crash occurred. The manufacturer was made aware of the failure. The failure mileage was 173,000.
A D V E R T I S E M E N T S
- Silver Springs, FL, USA