This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car has been having fuel issues for the past few years. I found out some time ago that Honda recalled the fuel pump on my vehicle. Since I started having issues (well over 1 year ago) I have reached out to Honda numerous times only to be told that unless my vehicle stops driving they wont take in any other vehicle on this recall. That was fine when my vehicle was still driving. Around April 2024 my CRV stopped driving due to Fuel pump issues. I had to tow to my house. I have attempted to use the Honda location closest to my house, (Rapids Honda) Coon Rapids, MN. I have been told that they have no parts. have attempted to get me to pay for this service but when I attempt to get them to take my vehicle for the recall they will only take it if i pay. I have attempted to work with them under recall and they stated they don't have the parts. I have been hung up on and advised they would call back to only not call back. I have been waiting months with my CRV dead in my driveway with fuel pump issue.
Made an appointment after notification of recall 21V-215 with Roper Honda in Joplin, Missouri to have the part listed in the recall replaced. Was told part was not available, but as soon as it became available I would be contacted. It has been two years. When receiving regular maintenance for the vehicle earlier this year (2024), I again asked about the availability of the recalled part. I was told that I would receive a letter this fall regarding when to bring my vehicle in to have the recalled part replaced. I have not, as of November 7, 2024, received said letter.
Tried to get this recall completed for about 11 months now at two different McGrath honda dealers and they continue to say they do not have the parts even when check engine light was on.
I have contacted my local Honda dealer about this issue months ago and the recall and they said they did not have parts available yet. I have always kept my maintenance up since I bought it new. On the way home the other night all of a sudden my turbo charger blew and took out my catalytic converter along with it. I was told this was a $8000 repair!!!! It only has 135,000 on the car. I have read and spoke to many people that stated that the fuel pump issues can cause this! I am so upset by all of this. I should not have to pay for this NOR is this safe!
As I was attempting to quickly accelerate to merge onto the freeway my vehicle experienced extreme hesitation and engine misfires. All my dash warning lights were then illuminated. My vehicle nearly came to a stop. This nearly caused me to be rearended by vehicles on the freeway especially an 18-wheeler that was quickly approaching to my rear. I limped onto the side median where I stopped my vehicle turned it off and then restarted it. It restarted but all the warning lights were still illuminated. I managed to drive slowly to my dealership where my vehicle had just been around two weeks prior for a similar incident (only the one engine warning light was illuminated) where they replaced my fuel pump under recall. On my latest incident they did a diagnostic check, and it displayed DTC codes P0172, P0300, P0301, P0302, P0304, multiple cylinder misfires and fuel rail pressure too high. At their recommendation they replaced my fuel injector and spark plugs. My vehicle was 4 months and 8000 miles out of the extended Honda Care Warranty I had purchased when I bought my vehicle, so I had to pay for the repairs. Nearly 10 days later my vehicle was experiencing similar symptoms of hesitation and misfires upon rapid acceleration with all dash warning lights illuminated. I stopped and restarted my car drove it to an auto parts store where they ran a computer diagnostic check, and it showed random misfires and also this time it said i needed my PCM reprogrammed. I managed to reset the codes and now looking to sell my vehicle. I felt compelled to notify Honda corporate customer relations via email, not just for a reimbursement of payment but also for safety notification; they checked my VIN and was told since there was not a current campaign on that VIN and it was out of warranty so it's up to me to repair. I believe it is a safety issue affecting my model like it has affected others.
- Willis, TX, USA
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The fuel pump allegedly is on recall, but other issues are underlying that Honda is aware of but won't go public. My emergency braking system alerts but there is no car in front of me. The pump stalls the car to where it won't go above 20mph, and the car does not shift gears when it stalls. Honda has no answer my car has been down since 06/2023 it is a one car family, I have wasted and depleted mu funds on a rental car and Honda has no answer for me. My safety was at risk as the car stall and slowed down mid speed on the highway. All the lights appeared on the dashboard.
Need to add the 2nd recall notice from Honda dated 5/2024 to my open complaint number 11607308 submitted 8/8/24 1:41PM that supports my claim. See attached
When I entered my license plate info (State: MS Plate: [XXX] ) on NHTSA the recall notice I received from Honda is alerted on this site, however, when I entered VIN just a moment ago to file a complaint against the manufacturer dealership failure to assist me, the recall does not pull with this complaint. After months of trying to get the right person to help schedule my recall service, I finally received a call back from Kyle at the dealership, Patty Peck Honda, Ridgeland, MS who stated the fuel pumps are on a national back order may get some in next fall (was not sure). He also told me Honda would send out another letter once the parts are available (the original recall notice only mentioned limited supply for customers experiencing issues and did not reference ANYTHING about another notice!). I explained to Kyle that I am having issues expressed with this safety recall who said there is no wait list because it would be impossible to track. I would have to just keep checking back. The perception is Honda is making it impossible to get this resolved. I want this on record should I am involved in a deadly accident because Honda chooses cost savings over my life. I bought this car new from same dealership and also service it with them. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
[XXX] Saturday at [XXX] while driving at about 50 MPH onto [XXX] toward [XXX], My Honda CRV 2019 suddenly stalled, all alarms setup, beeping on the dashboard, while I was puzzling what was happening, the car behind us almost slammed into our car, narrowly missed by sudden turned to my left hand side. We hit the Emergency Light immediately, then pull over to the side, and immediately called my favorite Honda Mall of Georgia Dealership (HMGD), Buford, GA the lady was very nice after she heard the incident, gave us the name and mentioned to contact Service Manager directly first thing on Monday, also scheduled us to checkup on 7/24/2024. Me and my wife called the office again on Monday 7/22/2024 11:15 AM, to reiterate the dangerous incident which occurred two days ago. However, Service Manager was away from the office, after a few minutes, the Assistant Manager responded immediately, recommended us to bring in to have a thorough Checkup. Also we stated that we have been calling the office regarding the FUEL INJECTION PUMP RECALL (since 12/28/2023 regarding Engine Fuel Injection Pump Replacement), for more than 5 times according to our record. The responses were no parts available until August 3X, then delayed till September 2X, recently said till this fall 2024. Having said that, if the incident happened again, while our whole family, my daughter and two grandchildren all on our favorite HONDA SUV, if a semi-truck was behind us on [XXX] that day, a crash accident would have been fatal the whole family and Daughter and two Grandkids??'After HMGD completed checkup from 7/24 to 7/25, stated the Technician and HQTR still could not identify any RECALL related issue. Then stated my CRV is ready to pick up. (Repair-Order- [XXX]. Dated 07/25/2024) I was startled by the statement. Our HONDA (HMGD), is willing to put our Lives and Safety at RISK on the highway again, as long as you bring the car back for the next incident, (if YOU survive the CRASH). REALLY ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
This is about NHTSA Recall Number 23V-858. So far nothing had happened to my car, but I don't understand why Honda is being allowed to drag its heels in fixing this problem. They should not be allowed to build new cars until this very important safety problem is remedied. I am afraid to use my car for any trips since I may be stranded at any time or even get into an accident. NHTSA should be pressuring Honda to fix this problem in a timelier manner. So far I have received two letters about the problem and no date as to when my car can be fixed.
There is a recall issued for my vehicle. I have experienced the exact symptoms described as part of the recall notice. I had a check engine light. Initially they said it was the battery and replaced it, however, a month later again was the same problem. They had an area of diagnosis where it said fuel injection replacement. I was charged 3k. I spoke to them and asked why is it that I had to replace my battery within 1 month, thats very odd. Why is not the recall issue that is the problem and why do they not fix that for me" Why is it that the recall issue is not causing my issues or secondairly causing my issues and everything is being addressed but the recall" I called company. They said they cant get any information from the dealership because of their systems being down-?"in 2024, lies. Systems can be down but eventually they can be fixed. They asked me to go to a different dealership. I have gone to a different dealership. I was told that the company is not reimbursing people despite having these issues of starting vehciles and check engine signs. These companies need to be held accountable. If a recall is issued, and when a customer is having issues, they cant just blame it one the batter or other parts and act like the recall is not the issue.
Warning lights: adaptive cruise control fault. Lane departure fault collision avoidance fault and emissions check engine. Diagnosed fix: fuel injectors malfunctioning. This making the emissions light come on making all the other warning lights to go off. Fixed at a local Honda dealer. Not really a fix less then 24 hours later the same warning lights came back on however now a huge loss of power and loud engine noise when stepping on throttle. Just dropped off at dealer again to be diagnosed again.
The car failed to start three times and stalled twice in 1 day. My new driver, [XXX], was driving when this occurred. Car was driven to a local mechanic that diagnosed "code P0087 Fuel pressure failure open recall - recommend going to the dealership." The car was then taken to Holler Honda. They confirmed the problem. The part was ordered but is back ordered. I've been given an ETA of September 2024. I have not been offered a loaner and am currently renting a car at my own expense as the car is now inoperable. The vehicle has under 37,000 miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My daughter was driving my car and she noticed this terrible smell and some of the lights came on to check the engine so we took it to get looked at and they said they didn-??t see anything wrong. So she was driving it and then all the lights came on and the car would not drive. We had it taken to a place to get looked at and they said they couldn-??t fix it so we had to take it to Honda and they said it needed new fuel injectors and this was not cheap. I was very upset with Honda because they know this is an issue with this year and make of car but they don-??t want to pay to fix it and they never fixed the recall because he said they do not have the parts until later in the year. That is ridiculous. I-??ve never had any problems with Honda until now and I-??ve had many Hondas. My daughter could have been hit by another car or anything could have happened. They need to pay for this $2,000 repair. Thank you
Our 2019 Honda CRV had all warning lights on and flashing non-stop on the dash. We contacted Honda support and was asked to take car to a Honda dealer for diagnostics. We took the car to a Honda dealer in Huston TX. They found the cause DTC P0301, a internal failure to fuel injectors. We had to pay the dealer cash $$$$. We submitted the all repair documentations to Honda and asked for a reimbursement. Honda Co should have refund this repair cost!! It's so unfair that Honda denied to cover this recall repair just because somehow our car was not in the recall list!
Hello I have been so upset with Honda. I-??ve owned many Hondas and other cars in my past and never had any problems. I would tell anyone to buy a Honda until now. My daughter has been driving my car and she said it smelled bad and all the lights kept coming on. We took it to a mechanic and at that time they didn-??t really see anything wrong with it. My daughter kept driving it and we found out about the recall and called to have that fixed and they said they don-??t have the part and they don-??t know when they will get it. Well that was upsetting because we felt that was an issue with the car and we didn-??t understand why they couldn-??t just order the part give us something else to drive until they got it in but no such luck. The last time I talked to Honda in Marion, Ohio they said I didn-??t need the part but clearly that is wrong. Well the part I-??m the most upset about is my daughter could have died driving down the road and all the lights came on in the vehicle and it would not drive while she-??s out in the middle of nowhere scared half to death. We get the vehicle to Honda and they say it-??s the fuel injectors. I-??m like no one-??s fuel injectors go out. Well I look it up and it-??s a huge problem for Honda and they just don-??t want to pay to have them replaced. It has cost me $2000 and had to get another car to drive and my Honda still isn-??t driving very good and still no recall fixed. This is wrong! I am very disappointed in Honda and shocked. What can I do about this situation?
Newspaper told me about the fuel pump recall in December. I have called the dealer several times over the last 5 months. They still don't have the parts. newspaper says "engine may stall increasing crash and injury risk." I called your help line who told me to wait til the parts are available. How long will I have to wait"??????????????????????????????????"
The Safety Recall Notice that I have received from Honda (relating to my 2019 CRV) states that the fuel pump may fail and that could result in an accident. Then they state that the replacement parts will not be available until the Fall 2024. A copy of the recall notice is attached. I am concerned that I will be driving a vehicle, for many months, which might cause an accident. It is irresponsible of Honda to not address this issue quickly.
Car stops suddenly on highway, going into, "limp mode." All dash warning lights came on. Rich emissions. VTM-4 issue. This is an ongoing issue with CR-Vs, yet manufacturer has issues no solution, clearly opting to work each situation independently. Therefore, manufacturer saves the time and money associated with these repairs.
A D V E R T I S E M E N T S
- Wyoming, MN, USA