PURCHASED THIS CAR FROM KEATING HONDA IN CONROE, TX. SINCE DAY 1 I HAVE HAD ISSUES WITH MY LCD SCREEN THAT CONTROLS THE AUDIO AND CLIMATE. ABOUT MID SEPTEMBER I STARTED HAVING ISSUES WITH IT SHUTTING OFF ALONG WITH THE LCD SCREEN BEHIND THE STEERING WHEEL THAT SHOWS HOW FAST I'M GOING. DEALERSHIP AWARE BUT HAD ISSUES WITH GETTING LOANER SO UNABLE TO DROP OFF FOR REPAIR. THE SCREEN WOULD FLICKER AND SHUT OFF WHILE DRIVING OR "AUDIO ISN'T RESPONDING" ERROR SHOWS UP AND BOTH LCD SCREENS GO OUT WHILE DRIVING. I WOULD START THE CAR AND WOULD RECEIVE AN ERROR MESSAGE LIKE "ANTI THEFT SYSTEM: THIS SYSTEM HAS LOST POWER. PRESS THE POWER KEY FOR MORE THAN TWO SECONDS TO ENABLE THE SYSTEM"... PLEASE FIX YOUR [XXX]! I WAS GIVEN A WARNING IN CONROE BECAUSE I WAS SPEEDING AND UNAWARE OF MY SPEED DUE TO THIS ISSUE AND IT SEEMS TO BE A DAILY PROBLEM FOR ME. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Conroe, TX, USA

Our new 2018 Honda cr-ex-L has the 1.5L turbo engine. After 1,012 total miles, the oil was more than a quart high and smelled of gasoline. I had checked the oil level when we received the vehicle new and it had been normal - between the upper and lower marks while cold. I could smell gasoline both on the rag and coming from the crankcase. I took the car to the Honda dealership and communicated the above plus I expressed safety concerns from the gasoline. The dealership contacted the regional Honda service rep and they decided to change the oil and filter as a temporary solution. Honda usa paid for the oil change and told the dealer that 'we know about the problem and are working on a solution but we do not have one yet.' Honda was unable to answer any of our safety related concerns. We asked about: Engine fire, fuel vapors in the passenger cabin, engine stalling, heater/defrost not working in winter, damage to the engine from fuel contaminated oil. All questions had no answer from either Honda usa nor from the dealer. After ~ 600 miles of additional driving, the problem is back as the oil is over-full again. It is looking like the oil will need to be changed every 800 miles of driving. We remain concerned about the health and safety risks of the vehicle due to the fuel accumulating in oil problem. We assume that the gasoline is accumulating in the oil during engine running useage of the vehicle; so injector spray is wrong rather than a fuel-line leak.

- Kenmore, WA, USA

Gasoline smell in passenger cabin when driving car. Gas somehow leaks into engine crankcase and dilutes oil and causes oil level to be overfilled. This is a continuing issue, not just a single occurrence.

- Hoover, AL, USA

I purchased this 2018 CR-V AWD in January 2018. Now as of October 2018, after 10 months of ownership we are experiencing strong smells of fuel inside the cabin everytime we drive on a cold day. The symptoms are in line with the October 2018 consumer reports article on this known issue. I called my dealer on October 15, 2018 and they have noted that Honda knows of this issue and does not have a fix. Obviously this is a concern for a $30K+ vehicle and that myself and my young children should not be exposed to the smell of fuel everytime we drive the CR-V.

- Lake Forest Park, WA, USA

Gas dilution with engine oil causing raise of engine oil level over the maximum limit of dip stick. Also strong fuel smell is coming from the dip stick when pull over. So far no fuel smell inside the cabin. Drove only 800miles. Talked to the dealer about the issue on Oct 13 they said it is a known problem for cr V. they are waiting for the Honda manufacturer's fix which suppose to come on this November. No engine diagnose and oil change done.

- Allentown, NJ, USA

Started noticing engine knocking in the first 500 miles. Vehicle only has 2,509 miles mostly freeway driving. Purchased April 2018. First drove it in April 409 miles round trip, and then again in may, same mileage and again in August. Only started driving it daily to and from work 16 miles round trip in September and it had 1600 miles. I then drove it on October 400 miles round trip and now I smell gasoline in car and it stalled on me while trying to make left turn in intersection. Also lights around mirror do not stay on. I don't think I should be smelling gas. Not sure what to do.

- Indianapolis, IN, USA

Engine oil is being contaminated with gasoline. Noticeable symptoms are strong smell of gas outside and inside vehicle when engine is warm, increasing oil level and oil viscosity loss. Problem was discovered after 1000 mi of vehicle use.

- Rochester, NY, USA

Fuel is getting into the oil causing dilution. My oil level has increased as a result of that and it can cause the oil to loose viscosity which won't make the oil as effective on the engine and can cause long term engine damage. This is happening in southern California. I had to get my oil change early at less than 3500 miles because the smell of oil and oil level increase was bad.

- Garden Grove, CA, USA

2018 Honda CR-V gas in the oil beware consumers.... I bought my 2018 Honda CR-V in July.... after months of research on what the best small SUV would be for me to have in my retirement. Media articles raved about this automobile.... consumer reports chose it as their SUV of the year.... it had this great 1.5 turbo engine that would get upwards of 27-33 mpg.... it was a complete package.... my dream retirement vehicle....... the dealer told my husband and I that oil needs to be changed every 7000 miles or so.... my husband is a meticulous mechanic... he checked the oil at 3000 miles and found it a quart high.... ( huummm... oil dies not increase.... and it reeked of gas..... gas in the oil" he started researching possible problems with the CR-V.... and things started to really sour.... usa Honda has apparently known about this issue with the CR-V for quite some time.... they have kept it under the radar.... in china there has been a recall on 350,000 CR-V's and they have stopped sales.... Canada has also acknowledged the issue... usa Honda is claiming it is a cold weather issue.... ( first off I bought it in July and secondly.... a car that doesn't work in cold weather???" what the hell is that.... an AWD vehicle at that!!!) Honda is searching for a solution.... there is no solution.... gas is seeping into my oil wrecking the engine as I write.... Honda needs to stop sales.... fess up and give me my money back or a new CR-V with the previously proven engine.... stay tuned! my husband feels owners out there are not aware yet because most don't change their own oil.... and also most do not have anywhere near the miles it will take to completely destroy this engine as he has indicated 'this CR-V with 1.5 turbo will never make 100,000 miles before it is destroyed...please do something to recall these disasters

- Dafter, MI, USA

Oil level increasing. According to various publications, gasoline getting into the oil. Am losing power on heavy acceleration. Was moving into interstate traffic.

- Virginia Beach, VA, USA

At 2600 miles, engine oil level has risen to overfull due to unburned gasoline leaking into lubrication system oil was very thin and watery and would cause premature engine failure. Local dealer said they were aware of the problem with crvs with turbo engines, but had no guidance from Honda about any long term fix. They changed the oil free of charge

- Rutland, VT, USA

Results of fuel leaking into engine oil.had engine oil analyzed at 3370 miles. It had fuel dilution of >8%. acceptable is no higher than 2.5%. slight gas smell in cabin. Dipstick smelled of gas and oil level was higher than full level.this will damage engine. I was stopped at railroad crossing and heard a boom and car shook. Unable to get statement from Honda or dealer if car safe to drive.

- Sebastian, FL, USA

Honda CRV 2018 touring. Gas leaking into engine oil. Had engine oil analyzed at 3370 miles and the fuel dilution was >8%. this will cause major damage to engine. Slight smell of gas in cabin. Strong smell of gas at dipstick. Oil on dipstick showed over fill line. When stopped at railroad crossing heard loud boom then car shook. Waiting on response from Honda and Honda dealer service.

- Sebastian, FL, USA

The contact owns a 2018 Honda CR-V. the contact noticed a strong fuel odor in the vehicle while driving. The vehicle was taken to roberts Honda (located at 19 park ln, downingtown, pa 19335, (610) 269-8200) where it was diagnosed that the engine oil was being diluted by fuel in the engine, which caused the odor in the vehicle. The contact was informed that the engine should be replaced to alleviate the fuel odor. The contact stated that the odor became more prevalent in the cabin after the oil change was completed. The manufacturer was notified and provided case number: 09039894. The approximate failure mileage was 3,000.

- Elverson, PA, USA

The contact owns a 2018 Honda CR-V. while the vehicle was being serviced at luther brookdale Honda (6800 brooklyn blvd, brooklyn center, mn 55429, (612) 424-7830), the technician noticed a fuel odor on the oil dipstick. The contact was informed to change the oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,000.

- Golden Valley, MN, USA

The contact owns a 2018 Honda CR-V. the contact noticed a strong odor of fuel near the area of the crank case. There was also an internal leak that caused fuel to enter the oil. The dealer (chapman Honda tucson, 4426 E 22nd St, tucson, AZ 85711, (520) 445-4024) changed the oil, but the cause of the failure was not determined. The manufacturer was notified of the failure. The approximate failure mileage was 5,000.

- Tuson, AZ, USA

On or about October 5th, after reading consumer reports article about fuel in the engine oil I went and smelled my 2018 Honda CR-V's AWD ex oil dip stick and smelled a very strong oder of fuel. On Monday Oct. 8th I called my Honda dealership and they advised to schedule service for a check of the issue. On Tuesday Oct 9th I brought my CR-V in for scheduled service check, the following is the summary off the customer's copy of the invoice. "customer states there is a fuel smell mixed with oil states dipstick smell like fuel - check and advise advised customer this is a known issue and Honda has yet to come up with a counter measure for issue at this time advised customer he will be notified when fix is available." I will repeat "this is a know issue and Honda has yet to come up with counter measure for issue" I was verbally advised that my vehicle was reported to Honda as having the "known issue", I was also advised that this issue Honda believes is related to colder climates. I take that to mean Honda is aware every CR-V with the 1.5 liter turbo engine (dream engine) has this issue but it only manifests itself in colder climates. Also interesting is Honda is waiting to ship the 2019 models until fix is available, but not taking 2018 models off the market because that would mean Honda is recalling the vehicle.

- West Chicago, IL, USA

The contact owns a 2018 Honda CR-V. when the contact checked the engine oil level, he found fuel mixed with the engine oil. The vehicle was taken to heritage Honda bel air (1800 bel air road, fallston, md 21047, 410-343-5644) and the engine oil was replaced, but the dealer was unable to determine why fuel was mixed with the engine oil. The dealer stated that there was no remedy for the failure. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 100.

- Bel Air, MD, USA

The contact owns a 2018 Honda CR-V. while operating the vehicle, the odor of fuel was present inside the vehicle and the check oil indicator illuminated. Upon inspection, it was discovered that the oil dip stick reading was extremely high and the odor of fuel was also present in the oil. The vehicle was taken to the local dealer (Sierra Honda, 1450 S. shamrock ave, monrovia, ca) and it was confirmed that the odor of fuel was present in the oil and the oil dip stick reading was excessively high. The dealer also noticed that the oil color had darkened. The contact was informed that the manufacturer was aware of the failure, but no repair was presently available. The oil was changed and the fuel odor was no longer present; however, approximately one month later, the fuel odor returned and the oil dip stick indicated that the oil level was very high. The manufacturer was notified of the failure and did not assist. The failure mileage was 4,100.

- Glen Dora, CA, USA

2018 CRV-exl purchased on 9/3/18, our 5th Honda (3rd CRV), currently at 620 miles. We've always been impressed with the reliability of Honda vehicles, until recently. Last Friday (10/8/18), cnn news reported on a consumer reports (cr) article regarding the CRV 2018 engine problems, involving fuel mixing w/ engine oil. Apparently, there's an issue regarding gas mixing w/ oil in 2017 & 2018 Honda crvs with 1.5-liter engines, possibly causing stalling and engine damage. Numerous cr and NHTSA complaints involved stalling, loss of power, and smell of gas in the passenger cabin. Honda is working on a fix next month. Owners are advised to check the oil level on their crvs as it will be higher and less viscous if mixed w/ gas. We checked our CRV's oil last night and noticed the strong smell of gas on the dipstick. Brought the CRV this morning to our Honda dealership. Service rep reported that their test revealed no gas mixed w/ the oil and that the smell is from a special oil additive that Honda uses in new vehicles. We were advised to bring the CRV back for an oil change at 1500 miles. Rep was not aware of the cr & NHTSA complaints on gas leaking into the engine oil, until we told him. We agreed to bring the CRV back for the oil change. Called Honda to confirm the fix in November and mentioned our visit to the dealership. Customer rep insisted that Honda does not put any oil additive in the new crvs and that I was miss-informed by the service rep. I was referred to the CRV manual on page 572, stating that oil additives may adversely affect the engine performance and durability. I was assured that Honda engineers are working on the fix for the problem. I was directed to take my CRV to another dealership for a 2nd opinion and oil analysis. We're in the 'wait and see' mode until the fix is deployed next month.

- Oklahoma City, OK, USA