I have been having issues with infotainment screen/system. The system freezes and sometimes goes black and won't respond to touches and or instructions. The car has been to the dealer several times with no permanent fix. Also, vehicle temperature remains cold. The car runs and drives for several hours and the temp stays cold with no heat in the cabin. Experiencing fuel mixing with oil and sometimes smell of fuel in the cabin is noticeable.high oil level is also present. Dealership and Honda na both informed me that I will need frequent oil changes until they find a permanent fix.

- Vancouver, WA, USA

Engine oil is being deleted with gasoline in less than 2000 mies, which will cause engine damage over time. Had oil change, it had almost 1/2 inch extra fluid on the oil dip stick level and the oil smells like old gasoline

- Spring Lake, MI, USA

Bought 2018 Honda CR-V exl only 2 weeks ago. It has 500 miles on it. I noticed a strong smell of gasoline coming from the engine. I found that the oil is over full and very diluted with gasoline. I worry this is a safety issue if the engine gets hot will the gas ignite. Is this going to cause excessive wear on the engine due to lack of lubrication? Honda needs to fix this issue. People are paying hard earned money for these vehicles.

- Show Low, AZ, USA

On a city street, after slow acceleration after leaving a stop sign, with no cars in front of me, the collision avoidance system suddenly engaged and hard braked the car. Luckily no one was behind me or I fear I might have been rear-ended! also I am concerned that Honda has not acknowledged a problem with the earthdream turbo 1.5 engine causing gasoline to enter the oil. I live in Maryland, usa and Honda has done recalls in china and now Canada to address this issue as well as poor heating, but not in the usa. I am deeply concerned that this will cause engine damage in the future long after the warranty has expired and Honda will not accept liability! I am also concerned that there has been no recall to address problems with the gear shift lever. Many owners are reporting that the button you must push in to shift into or out of park will break without warning, preventing shifting gears.

- Frederick, MD, USA

Fuel is contaminating the oil causing the level to raise 1/4 to 1/2 inch above full when checking oil level with dip stick. Changing oil at 2,000 miles from last oil change. Possible engine damage which could lead to being stranded on the highway.

- Harwood, MD, USA

Strong gas smell in passenger cabin. Gas mixing with engine oil. Consequently engine oil levels rising very high.

- Raleigh, NC, USA

1.5L turbo engine- changed oil at 5200 miles tech said "very dirty". at 7200 miles/6 months- almost stalled in traffic 3 times. All three times I had to brake suddenly. Smell of gas in the cab once. I checked the oil, after 2000 miles since last changed- oil was black and smelled like gas. Dropped it off at the dealership- they have had it over a week. They seem elusive in updates. Tell me nothing is wrong one minute, it's ok the oil was that dirty, but then they "updated the electrical system" and changed the oil. Again they said- nothing is wrong, but they want to keep it one more night to test drive it and Honda has a solution to my problem coming soon.

- Arvada, CO, USA

I have the oil dilution problem with my 2018 CR-V. I bought the car in March of this year, brand new. I currently have 9000 miles and had to have the oil changed four times due to gas mixing with the oil, strong gas odor and oil over full. I have also had an issue with all the warning lights coming on at once and cycling over and over, this has happened at least three times. I contacted Honda America and was told this was a normal occurrence and no harm will come to my engine. I did not know this was an issue until the check engine light came on.

- Fairmont, WV, USA

I have taken my vehicle to the local dealer multiple times over concern with gasoline mixing with the engine oil. On my first visit, they asked me to pay for an oil change and they would mark the level of oil. The dealer verified the changed oil level was exactly at the full line on the dipstick. Less than a week later I noticed a strong smell of gasoline and took the vehicle back to the dealership. They checked and verified that the oil level had increased by 1/2" and said they would contact Honda tech support. Two days later they sent me a message saying this was perfectly normal. I have noticed decreased engine performance and am concerned about stalling and significant engine damage.

- Nancy, KY, USA

2018 Honda CRV, 8000 miles, fuel is entering the crankcase creating an overfull condition. Concerns are noxious fumes in the cabin and extreme early wear of all lubricated engine components. Dealer informs me that this is a normal condition. I opened a case with Honda and was told the same. I intend to speak with the dealership owner and ask if I might come once each week and add gasoline to his oil over the next year.

- Noblesville, IN, USA

Vehicle is showing an unusual amount of gasoline entering into the oil that lubricates the engine. Have been reading about this issue at numerous sites and took it to dealer today who verified that the oil level has risen above the max mark on the dipstick and it does smell of gasoline. I have had no operational issues thus far but know this is not good for internal engine parts. I have approx. 4200 miles on the vehicle at this point. Dealer acknowledged the problem and documented it on the work order. They also changed the oil at this time. They indicated Honda is expecting to release some sort of solution in mid Nov and I would be contacted by either the dealer or Honda direct.

- Clive, IA, USA

I smelled gas inside the cabin driving for short distance 2X in 4 days. This is first drive of the day and/or really short distances. Checked oil and it had a small hint of gas smell in it too. Took it to the dealer and they couldn't duplicate the problem and have nothing further to go on there. They said to keep an eye on it. Oil level was within limit. Only have 500 miles on it. The first time it was really cold outside (around low to mid 30S F). 2nd time around 45ish.

- Streamwood, IL, USA

Fuel is mixing with the oil and there is a strong smell of gasoline in the passenger compartment while driving. Frequent stalls during cold weather and little to no heat in passenger chamber

- White House, TN, USA

Purchased vehicle from fox Honda in grand rapids, mi on 8/14/18. Noticed gasoline smell on dipstick after 1000 miles. Checked again after 2000 miles and the gasoline smell is stronger and the dipstick registers well past full. The check engine light came on today 10/23/18 with a message "systems emission problem." Extremely disappointed in Honda.

- Grand Rapids, MI, USA

-gas leaking into the oil confirmed by the local dealer. "approximately 1/2 quarters extra". -oil level is confirmed to be above the plastic indicator reaching to the metal part of the dipstick way above the normal level stated on the (owners manual). -oil smells exactly like gas confirmed. -fluctuating engine performance after 1000 miles of a fresh oil change due to the oil being diluted and not being able to preform its job as a lubricant. - attached, a picture showing the problem. ## VIN passed ## https://www-ODI.NHTSA.dot.gov/vehiclecomplaint/ ##

- Pittsburgh, PA, USA

When I pulled out the dipstick to check my engine oil you could smell gasoline on it. There is gas mixing in with the oil. My vehicle was sitting in my driveway when I checked it. Took it to my dealer and they had me stand with them while he checked and you could smell it then also. They changed the oil and suggested it be changed every 5,000 miles instead of the called for 7,500 miles, until Honda releases a fix (supposedly mid November). They also informed me that Honda would not cover the extra oil changes. My car was at their facility October 8 and 9, 2018. I was told to check the oil every 1,000 miles and if I see the level above the normal reading to contact them immediately, or if I see my engine light come on. I am concerned about the life of the engine even after the fix is in place. I told both american Honda and the dealer that I have a trip planned in early November and I am very concerned about driving this vehicle any long distance, my concerns were with it stalling or just stopping.

- Tallmadge, OH, USA

Repeated loss of power / stall. Checked fluids and oil dipstick level is high and smells strongly of gasoline.

- Portland, OR, USA

This is an addendum to complaint number 11140475. Besides a maintenance issue of the oil dilution by gasoline leakage into the crankcase, as reported in that complaint, there is a safety issue with the gasoline mixing with the engine oil on the 1.5 liter turbo. There are raw gasoline fumes in the passenger compartment with the engine running in city traffic. This has caused headaches and nausea to children in the rear passenger seat and problems for the driver as well. The only source of the gas fumes appears to be the gas leakage into the engine.

- Hoover, AL, USA

Oil level rises and smells of gasoline. The picture provided shows oil above full line and only has 400 miles since oil change. As more miles are driven, I will take additional pictures.

- Bella Vista, AR, USA

Oil level is 3/8 to 1/2" over the full mark on dip stick. Checked it several times before taking it to dealer. Oil was also discolored. Went to dealer and they said it was normal. I have had several Honda's and this is not normal.

- Oregon, WI, USA