CarComplaints.com Notes: It's rare when a newer vehicle has defect trends, & the 2017 Honda CR-V has at least two — overfilled oil levels with a gas smell, & heat not working.

Both problems affecting the Honda CR-V's 1.5L "Earth Dreams" engine appear to be related to cold-climate regions.

CR-V owners report overfilled oil levels due to fuel in the oil, & sometimes a gas smell in the cabin. That problem appears to be related to fuel injection which Honda hopes to fix via a software update. Honda so far has only conducted a recall in China & a "product update" in Canada.

CR-V owners also report no heat even after warming up their CR-Vs for 30 minutes — not even enough to defrost the windshield. So far, there has been no fix from Honda for this issue.

10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
10,901 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Honda CR-V fuel system problems

fuel system problem

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2017 Honda CR-V Owner Comments (Page 10 of 15)

« Read the previous 20 complaints

problem #106

Dec 012018

CR-V

  • 18,000 miles

A D V E R T I S E M E N T S

My 2017 Honda CR-V has a strong fuel odor coming from the engine oil dipstick. Also, the oil level rises above the full mark indicator on the dipstick. A fuel odor coming from the vents when the heater is on. Also, heater doesn't appropriately heat up the cabin. Consequently, I took my car to a Honda dealer and they told me they were unaware of this being a problem. They ran a diagnostics on the car and told me to come back when next oil change is due. After researching this fuel odor problem on the internet, I discovered that this issue was a result of gasoline leaking into the engine oil compartment. This problem is called oil dilution and it causes the car to stall unexpectedly. This may happen on the highway and result in serious injury or death when traveling at a high rate of speed. Also, it is hazardous to be inhaling gasoline fines coming from the vents. Not to mention the damage it's causing to the engine itself. Honda hasn't taken any action to fix this serious safety hazard.

- Torrance, CA, USA

problem #105

Dec 012018

CR-V 4-cyl

  • 8,456 miles
The contact owns a 2017 Honda CR-V. when the contact checked the oil, the dipstick had a fuel odor. The vehicle was taken to goudy Honda (1400 w main St, alhambra, ca 91801, 626-576-1114) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,456. Consumer stated gasoline is in the oil cabin filer. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Alhambra, CA, USA

problem #104

Dec 042018

CR-V

  • 14,900 miles
I smell gasoline in the cabin while driving. I'm really concerned because I have my 2 year-old son in the car with me most of the time. That's going to cause some health issues. The oil level shown on the dip stick is always high and has heavily gas smell when dip stick is pulled out of engine.

- Anaheim, CA, USA

problem #103

Dec 052018

CR-V

  • 10,546 miles

A D V E R T I S E M E N T S

On 12-5-2018 I started smelling gas fumes in and around the vehicle, while driving or parked. Contacted dealership 12-7-2018, scheduled an appointment and went in today. They are aware of the problem but said all they can do is change the oil as they don't have a fix for the problem of fuel getting into oil on my 1.5 turbo. (this problem has been going on since 2015 based on documentation found on the internet.) when I got ready to leave the dealership the gas smell started up again so the oil change doesn't appear to have helped. Since this has started I've also started getting headaches when I drive my vehicle. I'm also concerned that my vehicle could catch fire or breakdown. I'm not sure what else to do.

- Punta Gorda, FL, USA

problem #102

Nov 232018

CR-V

  • 3,000 miles
My 2017 CR-V ex-L has the oil dilution issue. Currently reading 1.5 inches higher than the max fill line on the dipstick. Vehicle smells so bad...like sulfur smell or gas. It is an overpowering smell and makes me nauseous. This can occur after idling for a few minutes, or after driving on a highway for 30 minutes. It is not just a short driving distance issue. Honda has known about this issue for years, and yet continues to sell the vehicle. They have not come up with a fix that works. Taking it in to the dealer tomorrow. After driving this for 2 years with this issue, I can only imagine the amount of damage on my engine. This is a safety issue. Fumes that fill the inside of the vehicle are not healthy or safe. At some point, the oil issue could be a fire hazard or the engine could fail at any moment. Why is Honda not being forced to fix this with a recall and/or buy back these vehicles?

- Bryan, OH, USA

problem #101

Oct 012018

CR-V

  • 20,000 miles
We are experiencing the same fuel dilution in the engine oil that many other owners with 2017-18 Cr-vs with the 1.5T engine are experiencing. We live in va. I feel as though I don't need to go into details as this issue is so well known, prompted a ban on sales of the vehicle in china, etc. They keep pushing back the recall and now announced for the first two months, it will only be available in select northern states. A simple search through complaints shows that this problem is not isolated to the northern states, it may be exacerbated by significantly cold weather, but the way they are rolling out a recall is not acceptable. It's unsafe (causes stalling vehicles on the highway and in traffic, which is most definitely a safety concern) and causes premature wear on the engine (a consumer protection issue). NHTSA needs to step up and accelerate enforcement action, e.g. make them accelerate the recall to all of their customers, not just just arbitrary classification and order based on whether or not you live on one side of a state line or the other. It gets cold in va too. The Honda dealer basically told us we're out of luck until the recall, and to keep changing the oil.

- Chesapeake, VA, USA

problem #100

Dec 072018

CR-V

  • 16,670 miles

A D V E R T I S E M E N T S

Fuel is mixing in with the oil, car is much more sluggish, noticing gas smell in the cabin (that cant be healthy!!)

- Raleigh, NC, USA

problem #99

Nov 292018

CR-V

  • 47,100 miles
The contact owns a 2017 Honda CR-V. while driving approximately 65 mph, the vehicle decelerated to 35 mph and the check engine symbol illuminated. The contact called valley hi Honda at (760) 962-9600 (located at 15710 valley park ln, victorville, ca 92394) and was informed to have the vehicle towed to the shop. The vehicle was towed to the same dealer where it diagnosed that the mass air flow was high. The technician added fuel conditioner, but the failure recurred. The vehicle was taken back to the same dealer where the technician changed the oil and updated the computer system. The manufacturer was not made aware of the failure. The failure was repaired. The failure mileage was 47,100.

- Marina Del Rey, CA, USA

problem #98

Aug 102018

CR-V

  • miles
My car when 1st time start engine in am, the whole car shacking abnormal and the gasoline smell some time but I don't know what wrong

- Santa Clarita, CA, USA

problem #97

Nov 292018

CR-V

  • 24,633 miles
I smell gasoline and checked the oil on several occasion. The gas fumes came from the oil check, gas in oil. I brought to covington la Honda dealer today 11-29-2018 and the advised me that it is working as designed, and no problem was found at this time. I am concerned for safety reasons, fire and car stalling, as well as the fact that there is a recall on this but not in my area.

- Abita Springs, LA, USA

problem #96

Feb 012018

CR-V

  • 6,300 miles

A D V E R T I S E M E N T S

There's a gasoline odor inside the cars cabin and under the hood, no gas leaks are visible. The car hesitates during full throttle making it difficult to get out of someones way or enter the highway safely..

- Ramona, CA, USA

problem #95

Nov 182018

CR-V

  • 17,500 miles
The contact owns a 2017 Honda CR-V. the contact stated that the fuel was contaminating the engine oil. A test of the vehicle oil was sent to blackstone laboratory and it was determined that 2.3 percent of fuel was mixing with the oil. The vehicle was taken to jeff fyler Honda of florence (located at 949 burlington pike, florence, ky 41042, (859) 283-2727), but was not diagnosed or repaired. The manufacturer was notified and provided case number: 09075248. The contact was referred to NHTSA. The approximate failure mileage was 17,500.

- Taylor Mill, KY, USA

problem #94

Nov 142018

CR-V

  • 15,000 miles
Engine oil was 1 quart overfull. Oil smells like gasoline. Engine oil visibly thinner than normal. Reportedly, this problem is systemic with CR-V's as ours with the turbo 4 cylinder. The gasoline should be evaporating due to engine temp; but, it's not -- as a result the gasoline dilutes the engine oil and causes the oil level to rise.

- Wentzville, MO, USA

problem #93

Nov 262018

CR-V

  • 24,000 miles
My 2017 Honda CRV ex 1.5 ltr turbo engine has an oil delution issue fuel is getting into the crankcase deluting the oil took it to the dealer all they did was change the oil I contacted Honda got a case number#09145359 they said someone would call me about the issue. No one has called at this time Nov 26th 2018

- Greenfield, IN, USA

problem #92

Oct 122018

CR-V

  • 12,423 miles
The contact owns a 2017 Honda CR-V. the contact stated that fuel was leaking into the engine oil. The contact was concerned that the vehicle would stall. The vehicle was taken to manchester Honda (24 adams St, manchester, ct 06042) where the contact was informed that they were aware of the failure and Honda was working on a remedy. The manufacturer was also made aware of the failure. The vehicle was not repaired. The failure mileage was 12,423.

- Vernon, CT, USA

problem #91

Nov 242018

CR-V

  • 15,000 miles
I noticed a gas smell in my cabin of the car and checked the oil and noticed a gas smell there too. I looked it up online and there are a number of complaints of this issue but no recalls from Honda. I am trying to get an appointment, but it's been difficult.

- White Plains, NY, USA

problem #90

Nov 242018

CR-V

  • 6,000 miles
Excessive oil in sump. Root cause is fuel mixed with oil.

- Northport, NY, USA

problem #89

Nov 182017

CR-V

  • 10,500 miles
Fuel is mixing in oil. The oil dipstick smells like gas and there is a gasoline smell in the cabin when the heat is on. Honda calls it abnormal oil dilution. Took it to the dealer he put documentation of oil smell on dipstick on receipt but said Honda has no fix for this in Kansas. Called Honda of America customer service referred to claim management team who said no fix for this in Kansas and he "doesn't think it will hurt the engine" even immediatly after oil change the dipstick still smelled like gas even after wiping it. I believe that oil dilution can cause wear damage to an engine. I drive my CRV 3 miles to work.

- Shawnee, KS, USA

problem #88

Apr 022018

CR-V

  • 7,500 miles
An alarming amount of gasoline is leaking into the engine oil. Also the car produces little heat when the heater is on.

- Greensboro, VT, USA

problem #87

Oct 252018

CR-V

  • miles
Fuel is getting in engine oil and deluting it. 1.5 turbo engine. Call Honda of America they said to take to dealer for inspection. Honda gave me a case number. Dealer change oil told to keep a watch on it. Called Honda back with case number they said Honda has no fix at this time. I was told just to watch for something on the internet to see if there was going to be a fix. Meanwhile my engine in being damaged by not having proper oil lubercation from fuel being in oil

- Lavale, MD, USA

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