CarComplaints.com Notes: It's rare when a newer vehicle has defect trends, & the 2017 Honda CR-V has at least two — overfilled oil levels with a gas smell, & heat not working.

Both problems affecting the Honda CR-V's 1.5L "Earth Dreams" engine appear to be related to cold-climate regions.

CR-V owners report overfilled oil levels due to fuel in the oil, & sometimes a gas smell in the cabin. That problem appears to be related to fuel injection which Honda hopes to fix via a software update. Honda so far has only conducted a recall in China & a "product update" in Canada.

CR-V owners also report no heat even after warming up their CR-Vs for 30 minutes — not even enough to defrost the windshield. So far, there has been no fix from Honda for this issue.

10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
15,099 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Honda CR-V electrical problems

electrical problem

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2017 Honda CR-V Owner Comments (Page 2 of 17)

« Read the previous 20 complaints

problem #315

Jul 132023

CR-V

  • miles

A D V E R T I S E M E N T S

The infotainment systems is failing. Volume knob does not change volume correctly, CarPlay goes in and out, chronic infotainment beeping occurs, infotainment system changes source without input. This creates distractions while driving. It was taken to Honda however they reported no fix for this at this time but mentioned a potential recall on the way due to other drivers experiencing similar issues.

- St. Petersburg, FL, USA

problem #314

Jan 102024

CR-V

  • miles
While driving at highway speeds the electrically controlled parking brake engaged resulting in a hazardous situation requiring my son to pull over off the road. The entire electrical system was acting strangely with hazard lights coming on randomly, alarm system going off randomly, and keys fobs not working. Honda dealership determined the issue to be a bad Body Control Module (BCM).

- Loveland, CO, USA

problem #313

Jan 232024

CR-V

  • miles
3 main issues: (July 2023) Suddenly when trying to accelerate on the interstate, I could not. I pulled over, turned the car off, and back on, and did not have the problem again for several months. (December 2023) Car started to sputter upon turning on. After a minute it ran fine. Continuous problem. (January 2024) Every single service light came on. Car would still operate but without cruise control, lane detecting, electric brake and every other feature. Lights remain on and flashing while driving. Still sputtered upon turning on but would stop after a minute. Several times when putting in drive, would not accelerate past 15mph approx). After restarting, the engine would seem to operate fine while all service lights remained on with functions of each not working. One day the car operated fine and did so for several days. Then the problems started again. I took it in for service and the dealer said it was a fuel injector that needed replaced. Waited for a part for 3 weeks and got the needed repairs. When I picked up the car it seemed to operate fine. The next day all problems started it again. It is currently in the shop to look for the cause.

- Bettendorf, IA, USA

problem #312

Jan 312024

CR-V

  • miles

A D V E R T I S E M E N T S

The car has a warranty that was extended because of camshaft issues. The warranty expired 2023 I bought the car in 2023. The issue started happening in 2024. The car will just stop and not go no matter how much you press the gas. So driving anywhere at any speed the car will just all of a sudden stop. it-??s extremely dangerous and obviously it-??s a problem that Honda has already recognized

- Walton, KY, USA

problem #311

Feb 172021

CR-V 4-cyl

  • miles
Service Bulletin [XXX] dated [XXX] corrective actions (dual special software updates) where followed and the frequency of incidents dropped dramatically, but after multiple dealership visits (Hardin Honda of Anaheim, CA) the center stack touchscreen still blanks out randomly while driving. Yes, the full vehicle is available for inspection. The screen continues to also -??freak out-?? as shown in the following videos where totally random commands are being made. The blackout happens more but this still occurs periodically too. Nothing seems to fully correct the root issue. I show the dealership the videos I-??ve recorded showing the issue but does not occur by the time the technicians test drive it. When it first happened, because it was so dangerous losing many controls, I also opened a case with American Honda customer relations ( #[XXX]) with -??Jose-?? who noted the details but there was no response or followup because I was two months over warranty despite low mileage and simply out of luck. He said ask the dealership for -??good will assistance-?? and you should get the majority of it covered probably bring it down to around $300 a replacement center stack touchscreen rather than over $2,000. Service Bulletin [XXX] dated [XXX] corrective actions (dual special software updates) where followed and the frequency of incidents dropped dramatically, but after multiple dealership visits (Hardin Honda of Anaheim, CA) the center stack touchscreen still blanks out randomly while driving. Yes, the full vehicle is available for inspection. The screen continues to also -??freak out-?? as shown in the following videos where totally random commands are being made. The blackout happens more but this still occurs periodically too. Nothing seems to fully correct the root issue. I show the dealership the videos I-??ve recorded showing the issue but does not occur by the time the technicians test drive it. When it first happened, because it was so dangerous losing many controls, I also opened a case with American Honda

- Fullerton, CA, USA

problem #310

Jan 192024

CR-V

  • miles
While the car was moving, the LCD screen suddenly flickered uncontrollably. Although the LCD screen returns to normal after the car is restarted, it will flicker after driving for a period of time.

- Redmond , WA, USA

problem #309

Dec 302023

CR-V

  • miles

A D V E R T I S E M E N T S

Infotainment screen malfunction and safety issue. Also hood popped open twice while driving 65 mph causing damage.

- Castro Valley , CA, USA

problem #308

Jan 302024

CR-V

  • miles
While driving the car it began to spit and sputter and lost power to the point I had to pull out of traffic to the shoulder, stop, and turn hazard lights on. While there I turned the car off and restarted it. I began to enter back into traffic, got to about 10-15 mph and all of a sudden the car ran choppy and every light came on the dash displaying a problem with every function of the car. My husband works about a mile from where I was so I drove from where it happened to his workplace. From there the phone calls began to obtain a tow to the dealership. Diagnostic results said head gasket was leaking and coolant was fouling the spark plugs. Dealer quoted $5700 for repairs. (25 hours of labor). Around 86,000 miles (10 weeks ago) the same dealership replaced fuel injectors and spark plugs for $1700. Now the 2017 car is just under 90,000 miles.

- Murphysboro, IL, USA

problem #307

Sep 152017

CR-V

  • 700 miles
The contact owns a 2017 Honda CR-V. The contact stated that on several occasions when the vehicle was started, there were several unknown warning lights illuminated. Additionally, while driving 35 MPH, the vehicle lost motive power. The vehicle was steered to the side of the roadway and restarted. The vehicle was taken to a dealer however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 700.

- Hagerstown, MD, USA

problem #306

Aug 022023

CR-V

  • miles
My honda when I was driving on my dash started going crazy and says power steering, brakes, tire pressure, adaptive cruise control etc.. I can use any of my safety features when driving the car is constantly telling me there's all these things wrong.

- Coleman, MI, USA

problem #305

Nov 082023

CR-V

  • miles

A D V E R T I S E M E N T S

Twice the dashboard lights come on randomly. Took it to the dealer at Honda of mentor who supposedly "fixed" it but the issue has come back.

- Willowick, OH, USA

problem #304

Nov 022023

CR-V

  • miles
The incident happened on 11/2/2023 at 8:40 AM ET. I was at the speed of about 25-30 miles/hour to drop my daughter at preschool. Suddenly, I received an alert on my dashboard saying "Brake System Problem". When I applied brakes, the vehicle wouldn't stop. I pressed brake pedal very hard and kept it that way for a while. The vehicle gradually came to a stop but it took long for a vehicle to come to a stop. It was a 'brake failure experience'. If there was a downward slope and/or if I was at a higher speed, the vehicle would have gone out-of-control. I don't recall if I felt automatic acceleration when this incident happen. After vehicle came to a stop, I immediately engaged the parking brake, stopped the ignition, called emergency road-side assistance and got the vehicle towed to a dealership. This incident definitely put me, my 3 year old daughter, and others on the road at risk. Dealership inspected the vehicle. They found an error code that confirms the occurrence of the problem but they are unable to duplicate the issue. They don't know why it happened, nor can they guarantee that this will not happen again. They said they followed manufacturers guidelines to troubleshoot the problem. Since they cannot find why it happened, they don't have anything to fix, and advised me to pay the labor charges and pick my vehicle. I reported this issue to American Honda. Case # 14229789. They were concerned that the brakes should have responded well since the model is not hybrid or fully electric. This makes me feel more nervous. American Honda said they are going to investigate this and will get in touch with the dealership where the vehicle currently is. This vehicle was inspected and serviced at the same Honda dealership about 3 weeks ago. The vehicle has been meticulously maintained. All routine maintenances have been done at Honda dealership consistently on time. The vehicle has relatively new battery from 2022. I request you to look into the matter and advise.

- Unionville, CT, USA

problem #303

Oct 302023

CR-V

  • miles
Right rear passenger door cannot be opened from inside or outside.

- Charlottesville , VA, USA

problem #302

Jan 172021

CR-V

  • miles
All dashboard warning lights come on They flash and cycle through. I have reported to Don Wessell Honda and Pineger Honda in Springfield, MO and Honda of Jefferson City, Jefferson City, MO. This stated sporadically in 2021 and is constant in 2023. I have paid for replacement parts based on the best guess of the problem. Scanning tool does not show codes. First alternator, then oxygen sensor and now injectors. Honda believes injectors are the problem. It is over $1,000 to replace them. I have found numerous people having the same issue on line. I believe these injectors should be covered under a recall. They are dangerous!!! When the flashing lights go off the car works fine; once they turn on, randomly, the car spurts and dies out. I have no power to drive. I have to manually turn off car and restart it to get power. This is extremely dangerous in the middle of the road. I purchased this vehicle new and had to have the computer replaced soon after I purchased it. It is beyond frustrating, expensive, and extremely dangerous to not have your car perform when your driving down the road. Please recall these injectors before I or someone else gets hurt or killed by the car losing power suddenly when driving. Thank you sincerely.

- Lebanon, MO, USA

problem #301

Aug 082018

CR-V

  • miles
Since 2018 have had sporadic electrical issues, brightness light comes on and then radio goes haywire changing channels on it-??s own etc. Warning lights sporadically come on. Rear alert sensor stopped working for a while. Automatic braking has engaged several times without warning and no cars or objects in front of me while driving (very dangerous). When getting oil changes at dealer I mentioned the problem (1st time was radio only and they claimed to do a software update). Next time when I mentioned and showed a video they told me they know there-??s a problem but don-??t know how to fix it. Yesterday all my saved routes on my GPS including -??home-?? were gone. The problems are becoming more frequent. Several times this week and from what I-??ve read many people having the same problem and Honda not recalling the vehicle. Some people told it-??s a defective BCM that-??s back ordered and others say their cars are stalling, alarms going off, not being able to shut off the car and locks and FOB not working. Of course my car is out of warranty. These are serious issues and I-??m afraid that my car is unsafe to drive. Others have claimed that dealers said there are also fuel injector problems. Apparently 2018 and other later models have been recalled but not the 2017. Many others being charged thousands of dollar to fix problem and then the problem comes back again. Someone needs to make Honda correct these serious safety issues.

- Haddon Heights, NJ, USA

problem #300

Sep 262022

CR-V

  • miles
In August 2022, I started my car and all indicators on the dash were lit. I took the car to the Honda dealership and they explained it was an oil dilution issue which was covered by Honda's extended warranty. Three weeks later after the repair, I started my car and all indicators on the dash were lit again. I took it back to the dealership and they diagnosed a problem with the fuel injectors. The service person that it was not covered under the warranty or a recall, but that they had noticed other CR-V owners experiencing the same issue. I had to have my fuel injectors replaced which cost me $1,491.76. It appears that the fuel injector issue is present on the Pilot, Ridgeline, and Odyssey vehicles manufactured around the same time as my CR-V, but a recall has not been issued. I filed a complaint with Honda to which they replied there was nothing they could do unless the problem was reported and investigated (by whom was unclear). The complaint has been archived by Honda but can be reopened should a recall be issued.

- Longwood, FL, USA

problem #299

May 242023

CR-V

  • miles
All advanced emergency systems kept flashing randomly Without any notice the brakes would lock up. It indicated that the emergency brake had engaged. I could not go forwand I could not I couldn't go in reverse. I was unable to disengage the brake. I went on YouTube And attempted to disengage then randomly I was able to do this period. After having happened intermittently I brought it to the dealer period they scoped it and found no problem. It was a random occurrence there was no rhyme or reason why this was happening. After a while At the dealers it occurred and the dealer said it was the electronic breaking system. This was an extreme safety issue because I did not know when the car was going to stop. It didn't matter if I was going fast or slow it just happened. The only warning that I had were that all the advanced lighting started to flash period but that necessarily did not mean the car was going to stop it was a random you're very very dangerous The only warning that I had were that all the advanced lighting started to flash period but that necessarily did not mean the car was going to stop.It was a random you're very very dangerous I had to pay $2400 out-of-pocket because the dealership did not submit it prior To repairing it to my extended warranty Easy Care Gold level policy for prior authorization (10yr, 120,000 mi.)

- Vero Beach, FL, USA

problem #298

May 242023

CR-V

  • miles
This was first noticed in May 2023. All the advanced warning signs were flashing And the car would intermittently stall in traffic. The dealer said the fuel injectors were faulty and needed to be redesigned. The dealer said that these fuel injectors were on back order with no availability date. If I continue to drive the vehicle with faulty fuel injectors the catalytic converter would be damaged If I continue to drive the vehicle with faulty fuel injectors the catalytic converter would be damaged. When I bought the car I bought the gold level easy care extended warranty period 10 year a 120000 miles. They deny covering this repair because there was residue on the fuel injectors period period my point of course was they were faulty by design not by my neglect period. It is now mid-september and I have been without a vehicle since June. There was a recall on the fuel injectors of later models of Honda's 2018 to 2023.

- Vero Beach, FL, USA

problem #297

Feb 152023

CR-V

  • miles
I demand answers for the issues I have been facing with my vehicle. I have been to multiple dealerships, but none of them have been able to provide a satisfactory solution. The dashboard lights have abruptly turned on, rendering various features such as radio, HVAC, power steering, brakes, cruise control, and others useless. Every time we have read the codes, different issues have been identified without any explanation as to why they are happening. It's high time that someone takes accountability for the problem and comes up with a solution.

- Slatyfork, WV, USA

problem #296

Jan 182023

CR-V

  • miles
All warning lights come on until reset. Eventually leads to the car stalling, three times in the middle of busy high speed intersections. Have brought to the Honda dealer multiple times and been given several very expensive fixes that all did not solve the issue. (Spark plugs, fuel injectors(x2), alternator). All safety features are suspended when this happens. I have an open case with American Honda cooperation but they have not responded in 3 weeks.

- Foxborough, MA, USA

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