CarComplaints.com Notes: It's rare when a newer vehicle has defect trends, & the 2017 Honda CR-V has at least two — overfilled oil levels with a gas smell, & heat not working.
Both problems affecting the Honda CR-V's 1.5L "Earth Dreams" engine appear to be related to cold-climate regions.
CR-V owners also report no heat even after warming up their CR-Vs for 30 minutes — not even enough to defrost the windshield. So far, there has been no fix from Honda for this issue.
10.0
really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
15,099 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The main dash display intermittently will not "boot up" or will stay black (blank) when starting the vehicle. The windshield wiper will intermittently turn on when set on automatic even though there is no water present. When the vehicle is in motion and the road departure mitigation system (rdm) system is active, it turns off when least expected sometimes causing the vehicle to cross the middle (left) or outside (right) lanes without warning even though there are well defined solid and/or dashed road lane lines. Honda North America is aware of the main display issue and has advised dealerships not to replace the display since it will not fix the issue. The local dealership will not address the rdm issue since the main display is the central processor for all the systems in the vehicle cabin including the road mitigation departure system (rdm) and the lane keeping assist system (lkas) camera. The dealership service department has informed us that Honda North America is "working on a solution to the problem but has no fix at this time". mean while, we are making payments on a vehicle that is dangerous to drive when using the all the "safety" features included in this vehicle. Other issues with this vehicle include: Engine oil dilution, a loose stabilizer sway bar that had to be tightened, driver seat that will not return to the number one driver position intermittingly, the gear shift knob button came off and had to be replaced and the display in front of the steering wheel intermittingly does not work.
Electric console will turn on and off by itself, change brightness, and keeps changing screens while beeping. No way to stop it except to pull over, turn off vehicle and restart. It has done this 5 times now in 1 month. Very distracting and dangerous besides annoying. It happens whether you are driving or parked. Lights on or off.
Battery failed to start (at all) on 01/09/19, and was difficult to jump start. Vehicle (and the oem battery) had 13,167 miles at time of failure, and had been in service appr.17 months. No evidence of abuse. Honda refused to reimburse for diagnosis & repair at independent shop.
Car has been in motion and stationary when all dash lights come on, no systems work according to the dashboard. When dash lights with every single warning light comes on while driving, all power and acceleration is lost. This happened to me in an intersection the other day and luckily the CRV was able to coast to the side of the road where the CRV was unable to accelerate again until I turned the car off and back on. I have read numerous blogs with others having this issue. Vtm-4 pops up on the radio screen as a problem. Honda claims to have fixed this issue on the 2019 models yet no recall on 2017 and 2018 models? this loss of power and control of the vehicle is especially scary since I have 2 young kids that right with me daily. Cruise control won't work, remote start hasn't worked since this issue started around 60-70K miles. Honda needs to fix this major problem!
If I stop using the CR-V for two days the battery goes dead and I have to recharge it. The original battery was replaced after the first year in the Honda dealer. If I want to used the other car I need to turn on the CR-V every day so the battery does not loose charge.
- MayagÜEz, PR, USA
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On early Oct 2017, automatic braking system applied (slammed) for no apparent reasons at 45 mph. No cars were in front and luckily none was behind. Happened on mid day, clear and sunny day. There were several occasions that brake warning activated while no pending traffic. Went to dealer to checkup and was told "never heard of such issues with this brake issues". it totally did not make sense that the adviser recommended turning off brake sensing feature!? on a separate issue, front adaptive shutter malfunction while was on the highway causing loss of power. System reset itself after pulling off the road shutoff and restart the engine. Dealer said they were not able to replicate this issue and found no faulty problems.
On multiple occasions, while the vehicle is in motion, the system has made an alert sound and the instrument panel has provided the following notifications: "break system" indicator is lit; collision mitigation system problem; road departure mitigation system problem; and today (3/28/2019) while the cruise control was engaged, it also displayed adaptive cruise control problem. It shuts down these systems and the car drives with a slight "drag" to its movement. The only way to correct this issue is to pull over, turn the car off, wait, and then restart. The system checks itself and resets. This is unpredictable, cannot be specifically initiated, and therefore is difficult to take for repair when there is no indication at the time of the vehicle being in need of repair. There is clearly something wrong with the software, the computer, or an electrical connection. I am the original owner, vehicle was purchased in October 2017.
Radio turns on and off, radio stations switch around, brightness goes up and down, phonebook gets run through and calls random people, google maps history starts being displayed as if someone is looking up my location, windshield wipers go on and off. Radio volume turns way up. I unplug my phone and someone will reconnect it using bluetooth. It has been happening 3 times a week over 6 months. Dealership has no security updates for
Vehicle is unable to start after shutdown with no diagnosed cause. After successful shutdown (parked), vehicle will be unable to battery start, with lights and dashboard electronics flashing and starter unable to engage when pressing start button with brake pedal depressed. Vehicle requires jump start for successful start upon symptoms appearing. Vehicle has been brought to Honda dealerships several times for diagnosis and service, but no identifiable cause has been found. Upon latest visit, car was unable to start immediately after parking car at dealership. Dealership diagnosed battery (normal, GR8, ed-18 tests) and both tests passed with normal parameters. Dealership performed parasitic draw test with no abnormal draw found. Dealership applied Honda technical service bulletin (tsb) 17-032 and did not fix problem. This problem occurs seemingly at random intervals and with no pattern to what could cause the battery to be unable to start the car. Problem appears after parking with or without parking brake engaged prior to shutdown, after no driving activity for several weeks, and also after driving for several hours prior to shutdown. No accessories or lights are left on or plugged in to the car's electrical system during periods of no driving activity. This problem suggests that there is an undiagnosed issue with the electrical system on this vehicle. Honda at this time seems unwilling or unable to remedy the issue even though it presents a safety issue - the inability to start/move vehicle after driving.
The push-button start does not engage on the first try quite often. It then takes three or four presses, removing and reapplying the brake pedal, to get the ignition to engage. I have not noticed any pattern to the failures, such as cold engine, weather conditions. This is not a single event so how do I answer when? the dealer was advised repeatedly of the problem but will not even acknowledge the problem -although I don't know if you consider it a safety problem. It has persisted from when it was brand new March 2017 until now.
My 2017 Honda CR-V has had a few problems. Current issues: 1) biggest complaint the gear shift button literally just fell off today when I put my car in park. The silver button that goes into the side fell into the floor. It seemed more & more loose over the last few days, but I didn't think much of it. I should've. It's a CR-V. 2) for the last few months my passenger back seat door won't lock or unlock with my key fob or when I click the button. I have to manually push it. Which means if all the doors aren't locked the car won't lock the other doors. My car is not secure when I'm leaving it parked.
On 3-11-19 at 6:14 pm I was driving with my wife on a parkway. Weather was clear and sunny, 39 degrees. There were no cars in front of me. I had the cruise control set at 61 mph when suddenly my vehicle put the brakes on disengaged the cruise control and lane assist control. Then a code flashed up saying 'auto high beam problem'. after a 15 minutes to reach my home I checked the high beams it was fine. In the last 4 weeks I have had code flash on the screen while I am driving saying system failure, for 5-10 minutes. Consumer stated this was the sixth time.
Engine oil has a strong smell of fuel. Vehicle was brought in to the dealer, dealer advised me that they needed to upgrade the system. The upgrade has not fix the problem and the vehicle still has a strong odor of fuel coming from the engine oil dipstick. Everytime I would fill up with gas, the gas meter displays fewer and fewer mileage range on a full tank.
While driving, safety systems go offline. Adaptive cruise control, lane keep assist, road departure mitigation, collision mitigation braking system, and others all go offline at the same time. Appears to happen at random. First visit to dealer, we were advised they did not see any codes and there was no malfunction at that time. Next visit, all the systems were still offline from earlier in the day and they performed some software updates which reset everything. Next day, safety systems went offline again. We took the vehicle back to the dealer where it is right now and they are advising that it is a fuel issue and gasoline is getting into the oil. No explanation how or why this is causing the safety systems to go offline and become inoperable. Have contacted Honda multiple times along they way, currently waiting on a case manager to call back.
Yesterday I got in my car to head home from work. When I turned it on, I got a number of systems alerts, including the engine, brakes, power steering and others. I was able to get the car home, but when I was going to take it the dealership, the car sputtered and seems to be losing power as if it would stall. This is the third time that I have gotten system alerts and taken the car to be repaired. The first time, the oil was changed and a software update performed. The second time, a software update was performed. This time, I checked the oil and it was over full and smelled of gas. The car is now at the dealership for them to determine the issue. I live in Texas. The first time this happened, was during the summer. The last two times have been in winter.
Vehicle does not shut down when turned off. This causes a high parsitic draw on the battery which causes the vehicle not to start in a matter of hours. Honda posted a service bulletin stating what the problem is and how to fix it..service bulletin 17-032. The service manager stated he never heard of it. Then he went on to say even if there is a software update, Honda will not alow him to do it unless absolutely necessary because of the labor charge to Honda. My battery blew up releasing toxic gasses filling the exterior of the car which contain my wife and kids at the time. They gave me a new battery.
While driving in cruise control, the brake light will come on and the vehicle will almost come to a complete stop, with no one in front of me. My wife and I were almost in an accident when this happened on I-75 at 65 mph. Also, this brake light indicator will come on without being in cruise. This has happened over 6 times.
Electrical system goes on and flashes all warnings on the dashboard. Car won't start consistently, and if left overnight, won't start at all, almost like a dead battery. When I take it to the dealer, the battery is fine. Car is dangerous as it turns off while on the road.
Oil dilution problem causing misfires while driving and throwing all saftey related features to throw codes and not function, throws codes and misfires while driving.has been to dealer 3 times and not resolved.
A D V E R T I S E M E N T S
- Anderson, SC, USA