This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Honda CR-V. while driving various speeds, the passenger side door would lock and unlock independently. The vehicle was taken to the dealer where it was diagnosed that the vehicle actuator needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was unknown....updated 01/23/17 the dealer stated the consumer may be subjected to one or more recalls relating to drivers and/ or passengers front air bag inflators.
The contact owns a 2008 Honda CR-V. the contact stated that the recall notice for NHTSA campaign number: 16V34600 (air bags) was received in May. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.
2008 Honda CR-V. consumer writes in regards to dealerships unsatisfactory customer service with communication on replacement parts to repair airbag recall notice.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V061000 (air bags) and 16V346000 (air bags); however, the parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - I am the first and only owner. I did not receive the recall letter. I went to a Honda dealer to duplicate a key and found out about the recall on my CRV. They say it will take more than one month to get the recall done. This is unacceptable delay for such a serious defect.
- Thousand Oaks, CA, USA
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Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V061000 (air bags) and 16V346000(air bags); however, the parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V346000 (air bags) and 16V061000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 11/08/16 updated 12/12/16.8jb
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V061000 (air bags) and 16V346000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I contacted Honda on 6/23 to find out what Honda dealer would be replacing the takata airbag in my CRV. They informed me it would be baron Honda. I, in turn, called baron Honda. As of today/ 9/12/16 I have not had a call for the replacement, it has been more than 60 days, what do I do now?
The contact owns a 2008 Honda CR-V. the contact received a recall notification for NHTSA campaign number: 16V346000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I am complaining about the way Honda has handled my passenger airbag recall. The driver side recall they handled promptly. But as for the passenger side: I have been calling Honda headquarters for 6 weeks to try to get someone to authorize a rental. Our family is too large to squeeze into the back seat, what with transporting children to sports practice and school. I have been calling Honda since the third week of July, so far I have yet to speak to a manager. I believe Honda has failed to remedy the defect within a reasonable period of time.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V061000 (air bags) and 16V346000 (air bags). The part was unavailable for months. The dealer pressured the contact to bring the vehicle in once the part was available for NHTSA campaign number: 16V061000 (air bags). The dealer replaced the part per the driver side air bag recall; however, it was unknown when the part would be available for the front passenger side air bag recall. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/18/16 the consumer sold the vehicle on September 29, 2016. Updated 11/01/16.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V346000 (air bags) and 16V061000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/06/2017 the consumer stated the air bag was replaced. Updated 03/01/17.
The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V346000 (air bags) and 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign number: 16V061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/01/16
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2008 Honda CR-V. the contact received notification of NHTSA campaign numbers: 16V061000 (air bags) and 16V346000 (air bags) months ago. The dealer had been unable to determine when the manufacturer may supply the parts. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall hello, we called Honda on 5/31/16 to order a new passenger side airbag. At the time we were told that it would take a couple months to arrive. I called Honda customer service on 7/29/16 for an update and was provided with case #4880672. On either Monday or Tuesday 8/22-23, we received a call from fletcher jones Honda in Chicago that the airbag we had ordered was in. We were told it would take roughly 3 hours to replace. I made an appointment for Friday 8/26 at 10:30am. When I arrived, I was told that they were also going to replace the driver's side airbag free of charge. I was told the service to replace the passenger side and driver's side airbag would be 4-5 hours. Around 3:15 I received a phone call that my car was ready, but they were not able to replace the passenger's side airbag because after they had opened everything up to put into the replacement bag, they could not find the parts. I was told I would receive a call from the service manager and as of today 9/6, I still have not. My main issues are: -I ordered the passenger side airbag on 5/31 and over 3 months later, still do not have the part -we are putting ourselves in harm's way by driving with a faulty airbag -I took off a day of work and waited 4.5 hours on 8/26 for a service that wasn't even performed and I will have to go back to the city and do the same again. -no one has been able to give me any concrete information as to when the airbag should arrive. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Anchorage, AK, USA