This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The A/C compressor has failed twice. The first time at 106101 miles in 2008 and the second time at 135567 miles on May 3, 2012. So it lasted just 29466 miles. This is unacceptable and upsetting. The new one is already starting to act up but at least it's under warranty since it has only been 3 weeks since it was installed. Honda needs to redesign the compressor so people can at least get a reliable replacement part. Honda should lose their reputation for building quality cars and I will never buy another one because of this.
On May 5, 2012, the window control panel on the driver side of my 2002 CRV sparked in flame and emitted smoke and fume that smelled like burnt plastic and toxic chemicals. I had to pull over on the freeway because the fume stunk up the interior of the car. My husband and daughter in the back passenger seats were terrified by the incident. I observed the flame burnt the plastic of the control panel and I was unable to use the automatic buttons to open/close the windows. I believe this is the second time my CRV experienced this problem with the window control panel.
Multiple problems with low beam headlights going out - high beams continued to work in all instances. First incident 11/19/2007 replaced part of wiring harness due to the wiring harness had melted. 9/20/2010 low beams went out again - replaced the headlight switch. 3/7/11 low beams out again - replaced the headlamp switch. 6/2/11 low beams out again - replaced the multiplex control module. 12/2/11 low beams out again - in shop disconnected and connected wiring - low beams working. 12/24/11 low beams went out. 12/25/11 low beams came back on by themselves. 1/4/2012 low beams out again - in shop checked connections. Picked up car low beams working. 1/5/2012 - low beams out again. Approximately 3 other visits to a mechanic - connections unplugged and replugged to get low beams working again. Also at least 5 other instances where the low beams went out and came back on before I could get the CR-V to a mechanic. 9/2011 motor trends magazine reports issue of low beams headlights going out on Honda CR-V models 2002 - 2005. I have spent over $1000 trying to get this issue resolved. Issue with wiring harness melting sounds very much like the recall that Honda issued for the fit - 'wiring harnesses for the headlamp control switch - the connector could overheat and fail, rendering the low-beam lamps inoperable. Honda notes that high-beam headlamp functionality is not impeded by this issue.'
Low beam on passenger side headlight browned out to almost no light. It has taken several light bulbs over past few years. Upon my inspection, found harness plug for light bulb was charred and damaged.
- Syracuse, NY, USA
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Both low beam head lights went off intermittently. And returned on within a short time later.this continued over a dozen times on each of two occasions.
While driving my low beam head lights went out and I could smell something burning I immediately pulled off on the shoulder of the highway at 1:30 am. The burning smell was coming from around my steering column. I checked my high beam head lights and they worked so that is how I got home. My husband got on line and checked for any recalls and found non just complaints about other people having the same issue. My husband checked where the burnt smell was coming from and found the issue and called the dealer ship and they said that we had to pay for it and gave us a crazy amount to fix it. My husband as handy as he is did a temporary fix on it. I hope Honda fixes this issue before someone gets killed or hurt.
Detected a burning smell, similar to an electrical smell like something melted. I did have the headlights on, but it was bright enough in the morning that I couldn't tell that they had failed. I stopped immediately and looked around the cabin, etc. For smoke. I didn't see anything, but I turned around and drove directly to the dealer. The dealer did diagnostic tests, etc and couldn't figure out the source of the burning smell other than it wasn't coming from the vents. I guess he didn't check the headlights. I am not pleased. After leaving the dealer during the daylight hours, I later detected on the evening of Friday, Oct 28, that the headlights were not working. I recently within two weeks ago had replaced one of the front headlight bulbs that had burnt out, so I figured that couldn't be the problem. I eventually checked the fuses and they looked fine. I swapped them out for replacement fuses, but it didn't make a difference. I went online and saw from online discussions that there is a headlight switch issue that the NHTSA is investigating at this time. The issue with my 2002 Honda CRV and it's low beam headlights surely seems to be part of the problem that's being investigated. I plan to contact the dealer on Monday morning (Oct 31) to get my issue looked at, again. But, it won't be during the nighttime hours or when it's precipitating, since it's illegal to drive without my low beams on during those times. Updated 11/17/11 according to the service invoice, the headlight switch had an electrical failure. Updated 11/30/11
The low beams stopped working while driving and the plastic wire harness connector that plugs into the headlight switch started smoking and burned up. The headlight switch I can get through Honda but I can't find the plastic wiring harness connector. It is not safe when your low beams both go out when driving cause the wire for the low beams burns up in the connector for no reason. Updated 11/25/11 updated 11/30/11
Both low beam headlights just quit working - I checked the bulbs and they were in working order. There was a burning rubber type smell leading up to the headlights not working. The high beam lights do work.
My wife and I own an 02 Honda CR-V that has headlight failure problems. I have researched online and found that there is an issue noted at different forums concerning the steering column electrical connection at the dimmer/turn signal switch. Our headlights failed during normal use in June of 2011. I took my steering column cover off and looked at the electrical connection to the dimmer/turn signal switch and found it to be partially melted. I cleaned the connections and reinstalled the connector. The repair lasted only temporary (2 months) and then the lights failed again. I have determined that the replacement of the wiring connector is the only complete repair, but since I have heard there is an investigation, I wanted to acknowledge that my 02 Honda suffers this problem of a faulty wiring connector from the manufacturer at the dimmer/turn signal switch. Updated 09/07/11 updated 2/23/12
On 8/1/2011, while driving our 2002 Honda CRV, I noticed a strange smell. When darkness fell, I realized that the low beams on my vehicle were not working, through the high beams and every other light on the vehicle worked. This has happened twice before - once in November of 2009, and once in March of 2010. When it happened previously, I first checked the bulbs and fuses. They were all fine. I then researched the issue on the internet, and looked into a wiring harness behind the steering wheel. I found a wiring harness that contained some corrosion between connectors that had melted somewhat. I scraped off the corrosion and applied some dielectric to inhibit future corrosion, and the lights came back on. I spoke with the service attendants at my local Honda dealership (with pictures that I took of the offending harness), and after checking their computers, they told me that there was nothing on record regarding the issue. I have not yet made the (obviously temporary) repair for the most recent occurrence of this issue. I'm thinking that I may take it to the dealership service to see if they can come up with a more permanent solution..... updated 01/17/12
The connector to my headlight dimmer switch over heats, melts and causes my low beam headlights to not turn on. High beams still work. Switch is damaged as a results. This is the second occurrence in the last 6 months. It is a safety issue.
The contact owns a 2002 Honda CR-V. the contact stated that the instrument panel failed and none of the gauges functioned or lit up. The failure began as intermittent but the panel no longer functioned at all. The contact called the dealer who stated that there were no related recalls. The failure mileage was approximately 83,500 and the current mileage was approximately 84,000.
The contact owns a 2002 Honda CRV. While the contact was driving approximately 65 mph, the supplemental restraint system warning light illuminated on the instrument panel. The warning indicator remained illuminated until the engine was turned off. The vehicle was taken to an authorized dealer for diagnostic testing. The technician stated that the failure was contributed to the opdf unit which was replaced the following day under the service warranty. The failure persisted after the vehicle was repaired. The vehicle was taken back to an authorized dealer twice. The estimated repair cost was $600. The manufacturer suggested to the dealer to trouble shoot with an identical part from another vehicle. The dealer was unable to provide that recommendation from the manufacturer and advised that the owner would be responsible for the parts and the labor expense. The vehicle had not been repaired when the complaint was filed. The failure mileage was 64,500. Updated 07/21/10. Updated 8/2/10 the consumer stated when the SRS light stays on, there is a fault somewhere in the SRS. The system is disabled at this point. In case of a collision, the air bags will not deploy and the seat belts will not tighten. Updated 08/06/10 updated 10/28/10 the consumer stated the vehicle was repaired on July 23, 2010. The SRS unit was replaced at a a cost of $ $617.72. Updated 11/01/10
2002 Honda CR-V --- fire hazard in Honda CR-V --- low beam headlights stop functioning... high beams and turn signals remain functional... cause was found to be melted wires and burned / partially melted connector to switch in steering column... 1.5 years earlier the switch had to be replaced for same symptoms... Honda has issued recalls on other models with same type of lights but not on the Honda CR-V... small electrical fire must have occurred to cause the melting and black marks on the connector...
2002 Honda CR-V driver side door does not open with remote or from inside with electric switch. Door can only be open manually. This creates safety issues both when approaching the car from outside and inside if one gets trapped.
All interior gauges flicker and stop working (I.e., fuel, speedometer, odometer, engine temperature, dash lights) and some warning lights flicker (parking brake, maintenance required). It is now happening daily and lasts longer and longer. Car also makes a scary "ticking" sound. Honda dealer stated that instrument cluster has gone bad (shorted out?)
2002 Honda CR-V door sensors are not working. Consumer states that this is the second time the door sensors stopped working. She states that the sensors do not recognize the driver door being opened. The consumer stated there was no warning or indicator light when the lights were left on after removing the key or when the driver's door was partially opened while moving. The overhead light did not come on when the driver's door was opened. Also, when the consumer unlocked the door and opened the driver's door the vehicle did not recognize that the door was opened and locked by itself. The bulbs started burning out, there was no warning signal or indicator light when the lights were left on after removing the key or when the driver's door was partially open while the vehicle was moving. The overhead light didn't come on when the driver's door was opened. The dealer replaced the door lock actuator. Updated 11/19/14
The SRS light came on in my 2002 Honda CRV which has only 35000 miles. I took it to the dealer who informed me that the SRS must have went bad and it would cost $700 to fix. I asked if the light on could be caused by the front passenger seat belt locking up regularly which temporarily does not allow you to get enough seat belt to actually reach the buckle and the dealer said that might be the problem but I still would need to replace the whole SRS system. I asked if this was a recall and he said not at this time. I now have checked the recalls and see that the seat belts as well as the air bags have been recalled and I have not been notified of either by the dealer and I would think this would be immediately corrected especially since the SRS light came on which is directly related to both of these safety devices.
A D V E R T I S E M E N T S
- Westerville, OH, USA