10.0

really awful
Crashes / Fires:
0 / 10
Injuries / Deaths:
0 / 0
Average Mileage:
137,195 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Honda CR-V electrical problems

electrical problem

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2002 Honda CR-V Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #42

Jul 102012

CR-V

  • 84,580 miles

A D V E R T I S E M E N T S

I started having problems with the driver's side door lock actuator. The remote key fob quit working and the key would get stuck while trying to open it manually. I notified garcia Honda on 06/06/12 and they gave me an estimate of $210 plus tax. On 07/10/12 I had it repaired at another shop for $159 plus tax. I kept having problems and had it repaired again on 07/26/13 for $187.50 plus tax. I recently read that there is a class action suit for this problem because Honda knew about the problem and never admitted it or notified the owners. Also I noticed that I was never notified of 5 of the recalls for my vehicle: 1. seat belt pretensioner 11/26/01 - this was before I bought it, so I'm not sure if it was taken care of. 2. front seat anchorage 09/17/02 - I bought it on 10/24/03 and have always had problems with the driver's seat rocking back and forth. It feels wobbly and not secure. 3. metal particles in ignition 10/27/03 - I had just bought my car 3 days before and never received a recall for this problem. 4. curved tempered glass 12/11/07 - never received this recall either. 5. driver power window switch 10/5/12 - I remember having problems with my window at some point but I can't remember when. I never received this recall either. On 09/27/04 I was on the highway doing 80mph and the gas pedal disengaged and I had no control of the acceleration of the vehicle. I waited until I saw a rest area and pulled over. My boyfriend and son fixed a cable and we were able to get home. Dealer said it wasn't related to the shift cable recall. I also received a recall for the driver's side air-bag in May 2011, had it checked on 7/21/11 and they said no replacement was needed. Apparently they lied!! I have been driving around for 4 years with several safety hazards. I am very upset and frustrated and would like help with my complaints. Thanks.

- Albuquerque, NM, USA

problem #41

Feb 272015

CR-V 4-cyl

  • miles
Sub: Honda CR-V 2002. Ref; outstanding recall recently, in year 2014, we bought used Honda CR-V 2002 from gwinnett place Nissan, duluth, ga and was trying to find any outstanding recalls for the vehicle. We contacted Honda motor company usa through phone and fax line for recall (claim no: [xxx]) they informed me, they have no any record or any information for particular vehicle as per their representative acknowledgement. They also informed us that we have to find any recall by ourselves. Now, we don't know how to handle this kind of problem. Our and other people's safety is very important for us. Manufacture is not willing to give any co-operation for the recall or guide us what we can do to solve this matter. Please guide us, what kind of an action or process to handle these problems. Thank you for your time and consideration C.C.to:Honda motor company usa

- Lawrenceville, GA, USA

problem #40

Feb 042015

CR-V

  • 140,000 miles
The contact owns a 2002 Honda CR-V. the contact stated that the front passenger side window would not operate and failed to close. The vehicle was taken to the dealer, who diagnosed that the front passenger side power window switch failed and a burning odor was present coming from the switch. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.

- West Milford, NJ, USA

problem #39

Dec 012014

CR-V 4-cyl

  • 169,000 miles

A D V E R T I S E M E N T S

I just discovered that this vehicle had a recall for the master switch. I deliver mail with this vehicle. As I was driving from one mailbox to another the smell of something melting was overwhelming. The window on the passenger side was not rolling up anymore and I then realized something had gone wrong. As I never owned this vehicle during this recall I never received a notice. I ended up discovering what was wrong myself and replacing the switch. This vehicle no longer had a warranty.

- Bowman, ND, USA

problem #38

Nov 012013

CR-V

  • 162,000 miles
The contact owns a 2002 Honda CR-V. the contact stated that the front passenger side window failed to open. In addition, the motor became hot when the switch was activated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 162,000. Mailed out 01/13/15

- San Jose, CA, USA

problem #37

Jun 062014

CR-V

  • 88,000 miles
The contact owns a 2002 Honda CR-V. while driving 25 mph, the instrument panel flickered and the vehicle stalled. In addition, the air bag warning indicator illuminated. The vehicle was taken to an independent mechanic who was unable to diagnose the cause of the failure. The manufacturer was not notified. The failure mileage was 88,000.

- Margate, FL, USA

problem #36

Aug 012014

CR-V 4-cyl

  • miles

A D V E R T I S E M E N T S

2002 Honda CR-V. consumer writes in regards to vehicle electrical problems. The consumer stated she would always put the keys in the seat, while at the gas station. The vehicle locked automatically if they keys were in the vehicle, but not in the ignition. The consumer stated she was locked out several times, just by laying the keys down. There was no signal or alert that the headlights were on, as she accidentally left them on. Also, the interior light would never come on, when she opened the door, the headlights were replaced, the seat belt would not retract. The air bag light illuminated. The consumer received a recall notice, regarding the issue. The dealer informed the consumer, she would have to pay $100 diagnosis fee, to determine, why the light was still on.

- Yukon, OK, USA

problem #35

May 012014

CR-V 4-cyl

  • 96,000 miles
We bought this car in March, 2013. Now in 2014, we noticed the ac wasn't working we attempted to recharge it with freon, but I was told the compressor needed to be replaced. The compressor was replace, the condenser, lines, ex valve, even a sensor. Pretty much all the ac system has been replace. Now we have noticed that once the compressor is on. It causes the engine to stall while driving or making turns. It feels as if the compressor will cause the engine to turn off. As if not bad enough once the car is on park with ac on the compressor will shut-off and the ac will start blowing a humid-smelly air. Once it does this, the compressor's emergency valve will open and flush some freon. It is a very serious safety hazard. I don't feel safe driving the car with my family in it. Specially now that I've read about all the other recalls and complains. Doing my research now (which is too late), I found that Honda was sued due to this issue. Ac compressor malfunction is to be found in 02-04 Honda crvs. Our CRV has been back at the mechanic 3 times the last month, and yet the issue cant be resolve. The mechanic says it has to do with the way the system was design. Alternator and compressor share the same band. I'm afraid and concerned that at somepoint both things will give-out while driving.

- Modesto, CA, USA

problem #34

Apr 012014

CR-V 4-cyl

  • 124,800 miles
As, I was backing our car out of our garage on the morning of 4/1/2014, I noticed a foul odor, looked down and saw smoke coming out of the master window switch (mws). My husband said he saw smoke also coming out of the speaker as well. I stopped the car and we all jumped out of the car thinking it might catch on fire! the smoke eventually subsided, although a terrible, toxic-like smell remained. We feel fortunate that at least that I was only backing our car out of the garage when the switch started smoking. If I had been driving on they freeway, I could have crashed. For a couple of weeks before this incident, the mws hadn't been working correctly: The front right passenger window could be unrolled from the mws but would not always roll back up from the driver's side switch. This had happened before and I had to pay to get a new mws installed on 3/4/2010. I am aware that there was a recall for this part and that our VIN number wasn't included, however it obviously should have been! I was told by a service advisor at Honda of escondido that if the mws gets wet, the moisture can cause the part to short out, overheat, and the grease gets really hot and smokes, smelling terribly. Our switch did get wet from rain both times before the switch malfunctioned because the switch is in a car door, and when it rains, it's going to get wet! both the original mws that came with the car was faulty and the mws that I paid to replace it in 2010 was faulty as well. I do not feel safe with the new mws I've just had to buy to get installed again, because I fear the same thing will happen again. This part should obviously not be used in cars as it is potentially dangerous. The part should be recalled and replaced with a mws that will withstand moisture from rain and/or snow without malfunctioning.

- Carlsbad, CA, USA

problem #33

Mar 272014

CR-V 4-cyl

  • 127,000 miles
Upon exiting parking garage, needed to lower front LH window with power window switch in order to swipe gate key pad. Upon pushing the front drivers switch to lower front LH window a very strong smell (like something burning) was immediately noticed. Window did lower, occupant was able to access keypad, passed thru gate and then proceeded to raise drivers window. Pulled over to the side, raised engine hood to inspect if a fluid leak was visible and none noticed. Proceeded to drive home and instructed my husband that I had a bad smell/odor emitting in the cabin. We next found that the front rh passenger window was not operative. After extensive internet searches, we pulled the front drivers side switch, popped the door bezel first, then took the 3 screws that holds switch to bezel. My wife walked up while I was disassembling and she said "that's it, that's the smell" !!!!!!!!!! I then proceeded to take off the window lock button and then the 3 screws holding back plate onto switch, and further disassembled. Once I had the control board in hand I immediately noticed the "melting" of the drivers side window switch. It appears the front LH and front rh electronic mechanisms arced and melted. I have photos if interested. I ordered a new switch from Honda dealer at a cost of $200. I also contacted Honda customer relations and they recorded my complaint but would not help us in terms of compensating us (full or partial) for new switch. This vehicle was not part of the recall 2002-2006 for melting door switches, maybe it should of been. I would ask NHTSA to re-evaluate the initial recall and widen the scope of vehicles affected. Clearly our situation shows that there are vehicles outside of the recall that are suspect. The risk of fire of a component that has been clearly described as "high risk" is not acceptable, to me, my family or others that own similar vehicles.

- Plymouth, MI, USA

problem #32

Sep 072013

CR-V 4-cyl

  • 91,700 miles

A D V E R T I S E M E N T S

2002 Honda CRV: I was making a turn from a stop light, into the freeway on ramp, and I heard a loud gear dragging sound from the engine compartment. I lost power steering and the car and it was pulling to the right. I immediately attempted to pull over just as I was ascending on to the on ramp, however the engine stalled and smoke was visible coming from the engine bay before I could safely pull over to the shoulder. I had to put the gear on neutral and push the car to the shoulder. It was nerve racking with my wife and two kids in the car. I noticed that fluid was leaking underneath the car. I inspected all the fluid levels and realized that it was from an air conditioner compressor failure, which caused the accessory belt to drag and stall the engine. The vehicle restarted but ac was not functional.

- Chula Vista , CA, USA

problem #31

Jun 082009

CR-V

  • miles
The contact owns a 2002 Honda CR-V. the contact stated that they heard a loud bang come from under the hood on the vehicle just as the air conditioner stopped working. The contact took the vehicle to a mechanic where it was determined that the compressor had failed. The vehicle was not repaired. The VIN was not available. The failure mileage was unknown and current mileage was 168,000.

- Carrollton, GA, USA

problem #30

Jul 252013

CR-V

  • 2,090,000 miles
The drivers side power window control is shorting out. The front passenger window would not go up all the way about a week ago it was manually fixed by my husband but the controller on driver's side was shorting out. There was a recall on certain CRV's but we never got one and now our car is acting up just like the recall. When I called both the local Honda dealership that we got the vehicle from and called directly to Honda I was told that my vehicle didn't qualify since it was not recalled. I feel that since my car is doing what the recall said, it should be part of the recall repair since this is now a safety issue. Could you please let me know how best to handle my car situation. I have been a loyal Honda owner for years and really love my CRV. I plan on sticking with Honda because we have always been very satisfied. Look forward to hearing back from someone on this matter.

- South Ryegate, VT, USA

problem #29

Jul 172013

CR-V

  • 160,000 miles
The contact owns a 2002 Honda CR-V. the contact was attempting to start the vehicle when he noticed that the driver's side door buttons were melted and all four windows failed to open. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 160,000.

- Nottingham , NH, USA

problem #28

Jun 202012

CR-V 4-cyl

  • 140,000 miles
The driver's side door actuator failed. I have to open the driver's door with a key and the remote doesn't work on the driver's side. The other doors lock with the remote but only after the driver's side door is locked by key. This has also affected the interior lights which don't light when the door is open.

- Hempstead, NY, USA

problem #27

Dec 032012

CR-V 4-cyl

  • miles
Door lock does not work with the remote or manual key. Door locks sporadically move up and down with out touching door lock switches. I spent $300 on genuine Honda parts and had my mechanic install a new actuator and lock mechanism, and the problem is exactly the same. I want to take the car to Honda and ask for a total reimbursement and a final repair. I am surprised there has not been a recall on this particular problem because of the number of complaints about the key locks on these models. A local television station ( with a problem solving segment recently covered this problem.) can you please help me in any way? thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Johnston, RI, USA

problem #26

Mar 072013

CR-V

  • 250,000 miles
The contact owns a 2002 Honda CR-V. the contact stated that while driving approximately 30 mph, the contact smelled fire coming from the driver's side power window switch. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure and stated that the vehicle was not included in NHTSA campaign id number: 12V486000 (electrical system, visibility). The vehicle was not repaired. The approximate failure and current mileage was 250,000.

- Lisle, IL, USA

problem #25

May 152010

CR-V 4-cyl

  • Automatic transmission
  • 88,962 miles
The contact owns a 2002 Honda CR-V. the contact stated that while parked, she noticed smoke and a burning odor coming from the driver side door panel and vents. The vehicle was towed to the dealer for diagnosis. The technician stated that the driver side master switch would have to be replaced. After the repair, the failure recurred. The manufacturer was made aware of the failure and stated the VIN was not included in NHTSA campaign number: 12V486000 (electrical system, visibility). The vehicle was repaired. The approximate failure mileage was 88,962. Updated 5/9/13

- Goleta, CA, USA

problem #24

Dec 152011

CR-V

  • 90,000 miles
The contact owns a 2002 Honda CR-V. the contact stated that the front driver's side control module failed while trying to operate the windows. The contact also stated that the door became hot. The vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was not included in NHTSA campaign id number: 12V486000 (electrical system). The approximate failure mileage was 90,000.

- Montclair, CA, USA

problem #23

Jun 252012

CR-V 4-cyl

  • 60,920 miles
On June 25, 2012, started engine and lowered driver-side power window. Noticed smoke rising from the driver-side power window switch. Contacted local Honda dealership within 20 minutes. Did* receive a recall notice (NHTSA campaign number: 12V-486) from Honda Motors (Honda campaign recall number: S61) since the vehicle was manufactured in December 2001 (I.e., vehicle was manufactured before the February 19, 2002, through July 28, 2006 recall dates).

- Fort Collins, CO, USA

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