This is my second accord. I had such a positive experience w/ my 2006 accord that I decided to purchase a newer model in 2009. Needless to say it has been a NIGHTMARE. I would never think that Honda would put a vehicle w/ defected brakepads on the road. With a little over 23K on my new 2009 accord I just resplaced rear brake pads today. I WILL NEVER BUY HONDA AGAIN. If you are considering purchasing a honda keep looking or at least if you are reading this know that you were warned. New rear pads ever 23K miles is ridiculous.

Received notice of class action suit last year but brakes were operating fine. Went in for regular service and learned that brake pads had worn prematurely and ruined the rotors. The wonderful class action suit does not cover full repair, as best as I can tell, and the Honda will not pay. Big difference between a $150 repair and $337 repair on a car just two years old. This is not the first problem with the 2009 Accord - the front wheel bearings failed and were replaced by Honda.....what's next? Had problems with Toyota 5-6 years ago with issues that weren't supposed to happen with such a "wonderful vehicle"; it was clear quality had diminished and I traded to a Honda (fourth in the family) after tiring of fighting Toyota for constant repairs on a vehicle I bought new. I'm afraid we are going down that path now with the 2009 Accord. My tolerance for this poor service is low, particularly to a devoted customer. They may have avoided taking responsibility for the damage and saved a few hundred dollars on my case, but are going to lose what could be tens of thousands of dollars in future sales when I switch brands, let alone steer friends and family away from Honda. I suspect it is time to get rid of this Accord, two major failures on key components that could have serious safety implications in less than two years. Too bad, the 1999 Accord we had went ten years; apparently the same level of quality control isn't as important as it once was.

I took my 2009 Accord in when I starting hearing my brakes squeak like crazy. At the dealership I was told that to repair just the brakes it would cost $150 which I would have to pay and then file to have reimbursed due to the class action lawsuit. A few hours later, the technician called me to tell me the rotors were worn down and needed to be replaced too bringing the total cost to $650.

I asked how it is that none of this was covered under warranty, I was told that because of the class action suit Honda would no longer fix just the brakes for free and that I could file a claim to have $150 reimbursed. When I pointed out how ridiculous it was that I should have to pay a total of $650 to fix the brakes and the rotors which were worn down due to Honda's use of sub-par brakes, the technician told me that it was "unfortunate" but that there was nothing more that they could do. I told the technician that the least they could do was replace the brakes AND the rotors free of charge.

Our lease is going to end on 12/26/11 and that up until this point we had intended to lease another Honda. Because of this experience I have convinced my parents to sell their 2006 civic and when my lease ends on my 2009 accord I absolutely will NOT consider leasing or purchasing another Honda product. Over the years my family has owned several vehicles and this was by far the worst experience I have had getting anything repaired.

When my lease ends I plan to take my car back to the dealership and I refuse to consider another Honda until Honda reimburses me in full for the cost of the repair which wouldn't have been an issue had Honda used brakes that did not prematurely wear down.

I bought my 2009 Honda Accord EXL at Brown's Honda in Charlottesville, VA. I brought my car in for service ($400+) less than a year later. Less than a week after my $400+ service, my rear brakes began to squeal. Guess what? I needed new brake pads. Why wasn't this noticed the week before when Brown's Honda rotated my tires and did their multi-point inspection?! PLUS THEY KNEW ABOUT THE PREMATURE WEARING BEFORE I EVEN BROUGHT MY CAR IN FOR SERVICE! I have 40,000 miles on my car now and I need new rear brake pads again! What the heck?! This time I'm taking it to Billy Craft Honda in Lynchburg, VA where I'll actually get decent service and a truthful answer from the SERVICE MANAGER! Yes, he actually will talk to every customer!

I've owned two Honda Accords, a Honda Oddysey, and a Honda Civic. Hondas are all I've ever purchased (I'm 50 years old), but after this crap, they've lost my business.

Brought my Honda Accord EXL 2.4L car in for service as recommended when the adviser Andrew Barrett advised me about the rear brakes needing to replace the break pads and the rotors/ At a cost of approx. $500.00 i said why would a car need full rear brake and rotor replacement at 33,000 miles on a new car and shouldn't it be the front brakes go first. I come to find out in the main car showroom that there was a class action suit going on pertaining to this very problem. Why didn't the adviser inform me of this but was quick to advise me to fix the brakes at a standard cost. I took my vehicle to another place and had then inspect the car and told me that the breaks and the rotors needed replacing and at a cost of $336.19 they told me that they were in great needed repair but they felt that the problem was a manufactures defect and I should be reimbursed. Some month earlier I experienced an auto accident to where my brakes locked and I hit the the end of another vehicle. this may be attributed to the same problem.

We own a 2009 Accord with 24,000 miles. At our first oil change, my husband asked the Honda Annapolis dealer about a card we had received regarding a brake pad class-action lawsuit. The dealer said not to worry about it; if there is a problem they will take care of it for free.

Our brakes are now making a lot of noise and the pads need to be replaced. My husband stopped in and talked to the same person in the dealership, Ted, who said the repair would cost $230, and we would be reimbursed through the class-action. He did not mention that the reimbursement is $150 at best. So this is the second time we have been given misinformation by this Honda dealership.

I called Honda Annapolis and spoke to the service manager, Dave, whose attitude is best summed up by his statement, "I don't want to get involved." He said that the customers and lawyers caused this problem by bringing a lawsuit. He also stated, "We don't make the cars here," and suggested that we take the car somewhere else. Although my husband had just spoken to Ted IN PERSON, who then spoke to Dave, he acted as though he had no idea what I was talking about.

In researching this issue, I see that many consumers are complaining that the replacement pads also wear out prematurely and cause other damage. What a disgrace. I contacted the class-action law firms and got a call from someone at Gibbs. She said it has to be an upgraded replacement part in order to be reimbursed; the part costs $66 and with labor the charge should be around $150. I asked how it is that Honda can charge $230; she said they can't monitor that.

Good business sense, as well as common decency, dictates that Honda caused this problem and should pay in full to resolve it. Honda dealers should be authorized to make these repairs, at no charge to consumers, and apply for reimbursement themselves. It is outrageous for dealers to give customers false information and make us jump through hoops to get reimbursed.

Meanwhile, I'm waiting for my Wednesday appointment at a non-dealer shop and hoping my brakes don't fail while I'm picking my kids up from school. Where is NHTSA in all this? Since this hasn't been identified as a safety issue, there has been no recall. Common sense tells me anything to do with brakes is a safety issue. The government forces us to wear seatbelts, put kids in car seats, and not use cell phones while driving. What, brakes are failing? So scrape your feet on the ground like Fred Flintstone to stop your car. Don't depend on Honda or NHTSA for any help.

Once again, the big car manufacturer is not accountable, lawyers get rich on class-action suits, and consumers get the shaft.

June 2009 I purchased a 2009 Honda Accord. January 2010 at a oil change I was advised my rear brakes needed to be replaced. I was extremely upset since I had 10,000 miles on my car. After I threw a fit to Barber Honda in Bakersfield, where I purchased my vehicle they replaced the brakes for free. Now 14 months later w/27,000 miles on my car I once again was told my rear brakes needed to be replaced. I was told it would be $147.00. When I contacted the service department with Barber Honda they told me this was normal wear and tear and the rear brakes are used just as much as the front brakes in ALL Honda Accords. After doing some online research I saw there was a law suit against Honda for this exact reason. Now I'm just looking for some answers and some help since I don't want to have to replace my brakes once a year.

I went in for a routine oil change and was surprised to hear my car needed new rear brakes. Shortly after I received a notice from Honda Rear Brake Settle Class Action Suit. I called the dealer and he very casually said there were some problems and to just mail in paperwork to lawyer. I said it looks like I will only get back $125.00 and I spent more than double of that. He said I should get back more. Well, a few weeks later I got back a check for $125.00. I called back Brian at Westbrook Honda and asked about the rest of my money. He said it is a class action lawsuit and out of his hands. I called Honda America and spoke to Charles Villanueva. He said I shouldn't of signed the papers to the lawyer. He said I just signed my rights away. I said Brian said I would get more than $125.00. He said Brian gave me the wrong information. I told Charles it is wrong to not let the consumer know that Honda has a problem. He said there is no problem...well Charles, then why was Honda sued??? I called back Brian and said he steered me wrong and he was deceptive that he never told me when my brakes were being repaired that there was a known problem. He said he didn't realize there was a problem at the time. Well he lied. I know this because a day after my brakes were fixed they were making funny noises. I had to return and a service representative apologized for the mechanic stating as much as he grinded down the brakes he couldn't make them fit. I was puzzled since I thought I was getting genuine Honda parts. Still no one ever mentioned "the problem". They obviously put on a different kind of brake so obviously, Brian did know. Also a few months later my new brakes started squeaking. You would think they would repair it for free? No they charged me and additional $65.00.Anyway, it has been months and I am still fighting. I sold my 2 year old Honda for a Toyota. I can't trust Honda being so secretive and deceptive. Most importantly. I was out $144.00. You would think Westbrook Honda or Honda America would of said "you spent thousands on this car, you are a loyal customer, here is the $144.00. Hope you continue to be a loyal customer and send your friends". Billion dollar business and they can't spare to give a drop in the bucket of that to the loyal Honda customers who bought their cars. I will never buy another Honda. That is just bad business.

I'm on my third repair of my back brakes, and this will be my second set of new and improved brakes from Honda. I have been a Honda owner for over twenty years, and I totally annoyed by the settlement process. I will have to buy brakes twice a year at the rate I'm going so far with the brakes needing repair before 20,000 miles of usage. If what I owed was equal to the trade-in value, then I would get rid of this car today! We shouldn't pay a dime when we go in to the Honda dealership for repairs.