This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag light is on. Dealer finds R/F impact sensor. Code-B008439. Chevy-GMC-states 3 year 10,000 mile warranty with vehicle has expired.mileage on vehicle is 43,592. Cost will be around $400. I find this is a safety issue with a factory part. Chevy-GMC should take care of this issue. It's all about safety!. thank-you.
Front dash on the vehicle has cracked around the air bags. This is a safety concern. If the air bags deploy, the cracked plastic will act as shrapnel, causing serious damage.
The contact owns a 2007 GMC Yukon. While driving approximately 60 mph, the contact crashed into another vehicle. The air bags failed to deploy. There were no injuries and a police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000. The VIN was not available.
The contact owns a 2007 GMC Yukon. The contact stated that while driving 35 mph, the air bag warning light illuminated. The failure occurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 152,000.
- Centralia, KS, USA
Search CarComplaints.com for these popular complaint phrases...
I noticed cracks opening near the front passenger airbag area and on the top of speedometer cluster. Contacted the GM and I was told a series of excuses such as: "your warranty is over", "you bought the car used ( I bought it from a GM dealer under the pre-owned warranty)", or "maybe you used products that crack the plastic!" after a brief research I found out tens of thousands of complaints about GM made vehicles with the same problem. The crack open at the same exact spots, down to the millimeter, and it happen in the brand new cars as well as the older ones. It is clear that this is a manufacturer defective item, and result of a wrong design. GM does not replace the part unless we pay for it. They are not concerned that parts could fly into the cabin as a result of the air bag deployments and refuse to address the issue. Our cars loose also their value with a defective/broken dash board. The funniest excuse by GM was: "oh, the dash parts are made in Mexico! you know how the mexicans are!"
It appears as though there have been several people affected by cracked dashboard on gms. The major concern is that this design flaw will obstruct the airbags. My car is no different. I'm have two cracks in my dash similar to the multitude of others complaining about the same thing. The dash is continuous and extremely expensive for consumers to eat the cost of this design flaw.
In April of 2013 I took my GMC into dealership because of the crack that started above my instrument panel and was traveling toward my airbag. The dealer said they were aware of the issue and that GM had repaired some but was no longer doing so. He also said that if they replaced the dash with a new one, it would do the same thing. The crack has continued to travel and now my airbag panel is raised on the dash. I contacted GM and they offered to split the cost of the repair at $400-$500 with no warranty on the repair. They agreed that it is a safety issue. My interior door latches also began peeling which left sharp edges of plastic (?)-my daughter sliced her finger opening the passenger side door from the inside. GM at first refused to replace them in April of 2013 but as of today, offered to replace them at no cost to me.
Very large cracks in the dashboard that can potentially affect use of air bags on both driver and passenger side of vehicle. Potential for punctures in bags from sharp plastic edges of cracked dashboard.
Crack in dash behind the steering wheel to the left of the hump. Was told that it could compromise the airbag. Needs to be a recall on this, as I see that many, many other people have this same problem.
My dash cracked and separated right where the dash meets the airbag. My concern is about the safety during a collision or airbag deployment from sharp plastic exposed due to the cracks in the dash cutting the airbag or shards of plastic becoming projectiles potentially causing injury to occupants. I can provide pictures if needed.
The contact owns a 2007 GMC Yukon. The contact stated the service air bag light spontaneously illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not alerted of the failure. The failure mileage was 120,000.
There are multiple cracks in the dash that came out of no where the vehicle has never been in a collision. This issue has been reported to GM by hundreds of people due to this very common issue, but they have done nothing to correct this problem. My main concern is one of the cracks is by the passenger air bag which could be a hazard during a collision or airbag deployment. With a possible chance of sharp plastic exposed due to the cracks in the dash cutting the airbag or shards of plastic becoming projectiles potentially causing injury to occupants. The other crack in the dash is on the driver side to the left of the instrument cluster I suspect the dash will continue to crack in more spots as time goes on. I feel like this issue needs to be addressed as this is a flaw in either materials or design.
The dash on my vehicle has cracked and feel that if the air bag is ever deployed it will send plastic flying into my passengers face or cut the air bag. I have complained to GM about this and do not feel that its a safety issue and I was told that it would be $1,100 the first time I called and after many attempts they are telling me they could do it for $500 now. I still feel that this is GM's issue and it should be recalled for the safety of the consumers.
The SUV has a few cracks in the dash board next to the airbag section and instrument cluster. My daughter serverly cut her finger on the cracked dash by accident. Her finger got infected and she couldnt use her hand for week. Also my concern is if an accident occurs and the airbag is deployed this could cause the plastic pieces to cut the airbag. The pieces of the dash could also break off and become airborne and injure me or a passenger. I have researched this issue and there are plenty of complaints (thousands) about the same thing. I feel that GM should put out a warning about this and replace the dash of every vehicle affected.
I have the inevitable cracked gmt900 dashboard by the airbag cover. There are 2 cracks in the dash where the airbag cover is held in place as well as another crack above the steering wheel hump. I've contacted GM regarding this and they have not offered to repair it. There should definitely should be a recall, I don't exactly know how unsafe the cracks are by the airbag cover but essentially every 2007-2013 Tahoe, Yukon, escalade, Suburban, Sierra, etc... has or will have the exact same cracks.
I was sitting still in traffic when hit in the rear passenger quarter panel by a F150 truck traveling approx 65mph. It hit head on in the rear passenger tire & quarter panel. The tire was knocked off, axle knocked out of the vehicle, frame was damaged, rear air condition was crushed and the vehicle valued by state farm at $27,000 was totaled. The F150 was also totaled. An adult was in the driver seat, infant in 2nd row captain chair driver side, 8 yr old 2nd row captain chair passenger side, 5 yr old was in the 3D row passenger bucket seat at the point of impact. No air bags deployed and on star was not called. I called 911 from my cell phone & all passengers were taken to the hospital. State farm now owns this vehicle but I have pictures. Now my new 2010 Yukon has a service air bag system light on. Something is seriously wrong with GM's air bag systems.
Dash board crack at airbag compartment. Dealer agreed to fix due to safety concern if airbag were to deploy. Dealer said GM has acknowledged that every 2007-10 GMC truck and SUV dash will crack due to defective inferior part. Dealer charge to me was $100. I feel that this should be a recall issue. According to the hundreds of online complaints on this GM dash crack issue I was lucky to only pay $100, many others were not so fortunate and still have these dangerous parts in their cars. The replacement dash is the same defective part as the original, the dealer told me to expect it to crack again in about two or three years.
A D V E R T I S E M E N T S
- Medford, MA, USA