This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My pickup started, I pulled out on road and sped up to 35 mph, when I stepped on brakes to slow down they were unresponsive, so I began pumping. They felt very hard to pump and were not slowing the truck down. Lights came on saying service brakes etc. As I coasted to try to slow down off side of road. I had to keep pumping the brakes down to floorboard and I?M not sure they were even working. I lost power steering and was almost involved in a serious rear-end collision. 4 messages appeared on digital dash while driving. Service ESC, brake system failure 62 mph top speed, service trailer brake system, steering assist reduced. I had to press brake pedal to the floor with extremely excessive force to get truck to stop. This failure could have easily resulted in vehicle accident, or even a fatality accident. I doubt I will ever carry my family in the truck again due to this and I certainly will not allow my children to drive the truck. This is the 5th time this has happened to my truck.
Started truck and many services lights came on service ESC, brakes lights, steering lights all warnings. On star called and said I had a brake failure. I was backing out of driveway and could hardly stop the truck as I was approaching the road
Purchased new, Dec 24, 2019. Current odometer 645miles. The vehicle was parked for about 15 minutes, when I returned to my truck and turned it on, multiple warning tones began to sound and the dashboard was illuminated with multiple warning lights (ABS, traction control, check engine, parking brake) and messages reading: "brake system failure 62mph top speed, " 'service trailer brake system, ' 'steering assist is reduced drive with care, ' 'service ESC.' I turned the vehicle off and on multiple times over the course of 20 minutes, exiting the vehicle, locking the doors, unlocking the doors, and starting the process from the beginning. I decided I wouldn't be driving over 62mph as I was only 2 miles from my home, so I decided to back out and drive home with full intentions of calling the dealership in the morning. When I tried to back out I realized that I had almost zero braking power, having to almost stand up on the brake pedal to stop the vehicle without giving it any gas, and turning was difficult (similar to manual steering in a vintage vehicle). I knew driving home would not be safe. I turns the vehicle off and on once more and all the warning messages and lights were no longer there. The check engine light remained on and is still on. I was able to drive home as though nothing happened, but am fearful this will happen while driving down the road, especially while my children are in the car. I have read multiple forums, this is not an isolated incident, with many others experiencing the same exact issue, sometimes while actually driving, in 2019 GMC Sierra and Chevy Silverado's. this is absolutely unacceptable and will result in injuries and deaths if GM does not resolve the issue.
I own a 2019 GMC Sierra denali 1500 crew cab. After starting my vehicle and beginning my journey home. Sever warning indications of problems came on my dashboard system. While driving, the brake failure indicator illuminated and the vehicle would not immediately stop when depressing the brake pedal. Also, several warning indicators illuminated, including the power steering, service ESC, brake system failure 62 mph top speed, steering assist is reduced drive with care, service trailer brake system, ABS, and trailer towing warning message indicating that the vehicle would not accelerate above 62 mph. In addition, the steering wheel became extremely difficult to turn in either direction.
Upon acceleration my "service ESC" indicator lights came on and my brakes became nearly unusable and loose steering. I pulled into a gas station and after 5 minutes the error cleared. This happened the previous week and the dealer said they could not find any codes in the computer.
- Shorewood, MN, USA
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Brand new truck, denali, 10K miles, started vehicle with multiple warning sounds/lights, dash read "brake system failure 62mph top speed", service trailer brake system", steering assist is reduced drive with care" service ESC", power steering was very tough to steer, braking was super reduced with full weight on brake to try and get vehicle to stop. Have 3 children under 3 years of age and not acceptable GMC.
I started my car and I had 4 messages appear on the dash stating(service ESC, service trailer brake, brake system failure-62 mph top speed and steering assist reduced drive with care). I attempted to drive the vehicle in my neighborhood and noticed that I had lost power steering and when I went to brake there was a delayed response. It took the vehicle approximately 4 to 5 feet to come to a stop after braking. Also the ABS, check engine, brake and traction control lights were illuminated. I immediately tried to drive back home and when I drove in to my driveway, I smashed on the brakes and I almost drove through my garage because the vehicle would not stop immediately. I tried to press my onstar button for road assistance and lost all electrical power. I contacted onstar with my phone and had the vehicle towed to the dealership where I purchased the vehicle. Currently the vehicle is there being diagnosed for the problem.
The contact owns a 2019 GMC Sierra 1500. While driving various speeds, the brake failure indicator illuminated and the vehicle would not immediately stop when depressing the brake pedal. Also, several warning indicators illuminated, including the power steering, ABS, and trailer towing warning message indicating that the vehicle would not accelerate above 62 mph. In addition, the steering wheel became difficult to turn in either direction. The failure occurred on two separate occasions. The vehicle was taken to fairway Chevrolet (3100 E. sahara ave, las vegas, nv), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 1,400. The VIN was invalid.
Electronic power steering went out when taking an off ramp, transitioning from a cruising speed of 65 mph. Very difficult to navigate the turn and could have easily resulted in an accident if it had occurred in a heavy traffic situation or in adverse weather conditions. Turned the vehicle off, sat for 15 minutes, started and the condition was gone. Took vehicle straight to dealer for repairs.
Picked up my 2019 Sierra AT4. I drove it off the lot, got about 3 miles. Stopped to get myself a cup of coffee. Got back into the truck, started it and the check engine light came on, the brake system failure, the ABS light, traction control etc. Called the dealer and was told to bring it back. (mind you, I've only actually owned the 63K truck for an hour) I bring the truck back, they take it in for about 20 mins and then the mechanic takes the car for a test drive. He's gonna about 15 minutes or so, comes back and says the truck is good. They fixed a recall recently but never "reset the computer" he says "you're good to go" I drive the 30 minutes home, pull up to the house, turn the truck off. Go inside to get my little ones because they want to go for a ride in daddy's new truck.. we go outside, I start the truck, and it's the same thing these are the codes that came up. It has been back to the dealer 3 times and they havem't found any issue. This is dangerous and something needs to be done. Service ESC service trailer brake brake system failure - 62 mph top speed steering assist reduced drive with care
On April 2, 2019 I parked brefily for about 30 minutes. Upon re-entering my 2019 GMC Sierra truck with approximately 4500 miles and starting the engine I immediately received multiple warning messages on my dash panel. They were "service ESC" "service trailer brake", "brake system failure" "steering assist reduced" and to drive no faster than 62 mph. Previously prior to parking I had never had any problems whatsoever. I was in a location where I needed to go so I attempted to drive but found quickly that the brake pedel went all the way to the floor with very limited or basically no braking. The steering became very difficult with no apparent power assist. I drove it approximately two miles and got to a location where I could park. I turned the engine off and back on and the problem did not go away. I turned it off again and waited a couple of minutes and then heard an automated couple of clunk sounds from the front.. I started it up and everything was okay except the check engine light was on and stayed on the rest of evening. The next morning the check engine light was still on however about twenty minutes later I noticed it was off and everything has been fine since. I had planned to take it to the GMC dealer however with no problem showing now and from past experience with the dealerships I decided there was no need to schedule an appointment until the symptoms come back. I found on the internet later that there are numerous instances where this has happened to many other 2019 GMC Sierra owners. I feel that this is a extremely serious problem that needs immediate attention especially with the near total braking system failure!
A D V E R T I S E M E N T S
- Dallas, TX, USA