This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When exiting from one highway to another in heavy traffic were breaking was required, my trucks power steering and power brakes had completely gone out. I was on a straight track for a highway patrol who was standing outside his vehicle along with another motorist. After fighting to steer the truck while trying to brake to avoid hitting other motorists I realized that the truck had also died. Shook up and scared I started the truck and began to drive away with the officer yelling what the hell are you doing. The truck has done this several times. Three of which almost resulted in an accident. It has been in the dealership were they told me it was a high resistance in the negative battery cable which was replaced and resulted in no change.
I purchased a GMC Sierra 2015 regular cab from your company representative, aljomaih automotive company in the kingdom of saudi arabia. However, after a few months, I discovered that the vehicle had several defects, and it exposes its users to serious threat. After that, ministry of commerce in kingdom of saudi arabia has made several callsfor users of the same vehicle that they have to check with the representativeto fix the defect for free. However, the representative temporized and evaded, then I had to file a lawsuit against aljomaih automotive company, General Motors’'s representative in the kingdom of saudi arabia. The court ordered the experts' department to checkthe vehicle by five specialized workshops, and reports were issued unanimously on the following: "the defect in the mentioned vehicle is a factory defect, which was found in all vehicles of the same type and not only the mentioned vehicle". also, I have submitted report to the court from the General Motors website proving that the mentioned vehicle is faulty with three other defects. As well as, all six calls were issued by the ministry of commerce, including the mentioned vehicle, with the chassis number.
The contact owns a 2015 GMC Sierra 1500. While driving and turning into a shopping center, the entire vehicle shut off, including the engine, electrical system, and instrument panel. The steering wheel also seized along with the windows. When the contact stopped and restarted the vehicle, the control panel and odometer display delayed to show the correct reading and the clock had to be reset. The display instructed the contact to roll the window down and back up. The contact had to wait several minutes to get power to restart the vehicle. The failure had occurred three times every three months. The contact was able to restart the vehicle and drive home. The vehicle was taken to regal GMC (2615 lakeland hills blvd, bldg 3, lakeland, fl 33805, (863) 262-4222) for a recall repair. The dealer was unable to locate any failure codes. The contact was informed to schedule another appointment. The manufacturer assigned a case number to the contact and stated that an urgent senior representative would call the contact back. The failure mileage was 25,000. The VIN was unknown.
The contact owns a 2015 GMC Sierra 1500. While driving various speeds, the power steering suddenly failed and caused the steering wheel to become difficult to turn in either direction. The vehicle was taken to an unknown dealer where it was diagnosed that the power steering module was faulty. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 9-5531623116. The contact was informed that the VIN was not included in NHTSA campaign numbers: 14V719000 (steering) and 14V339000 (steering). The failure mileage was 85,000.
- Holbrook, NY, USA
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The contact owns a 2015 GMC Sierra 1500. While driving 35 mph, the steering wheel seized for approximately four seconds and then returned to normal as the electronic power steering warning indicator illuminated. The vehicle was taken to king O'rourke Cadillac (756 smithtown bypass #101, smithtown, NY 11787) where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired and the failure recurred three additional times. The manufacturer was notified of the failures and provided the contact with case number: 9-5531623116. The vehicle was currently being investigated by the manufacturer. The failure mileage was 50,000.
The rack and pinion on the truck has started to click and pop. When I took the truck in they dealer said that the stearing gear in the rack and pinion have started to failed. The truck only had 33,000 miles on it when it started to go bad. Ive looked into this and it seems to be a problem with many more GM truck owners. This happens anytime you turn the steering wheel.
I only have 57,000 miles on my truck, which is why I am reporting this. The truck turns off completely. I have been going to make a right/left turn and the truck shuts down completely. I have no power steering and limited brakes. This has happened to me twice now. I am lucky enough that I am strong enough to turn the truck without power steering otherwise I would have hit vehicles both times this happened. There has to be some type of electrical flaw that is making this happen. I want to get this resolved before my insurance company has to get involved because I am in a car accident. If this is something the manufacturer takes care of that would be great, otherwise I would just like to know if someone else has had this issue and has found the resolution.
The contact owns a 2015 GMC Sierra 1500. While driving approximately 30 mph, the brake pedal became stuck without warning. The vehicle was towed to martin Cadillac (310-736-2266, located at 12101 w olympic blvd, los angeles, ca 90064). The manufacturer was not made aware of the failure. The contact also received notification of NHTSA campaign number: 18V586000 (steering). The vehicle was not diagnosed or repaired. The failure mileage was 40,699.
All screen shut off while driving, turning right or left the steering wheel kick to the other side and appear a notification on screen "stabilitrack", almost have a accident because I was on a high volume traffic road the problem wet worst after the recall service #N182202780, check other complaint with the same problems: 11118538, 11123815, 11141357,11141855, 11204970,
Vehicle was parked at work. Started the vehicle to go home and backed out of space and that is when there was no steering available. I could only go back. So backed it into another parking space, and had to leave the vehicle until the next morning when I had it towed to the nearest GM dealership. They now tell me that the module is dead and that it will cost us to replace this. Also when replacing the module, if they find the steering rack needs to be replaced, we will be responsible for this as well, on top of labor charges. I had only recently purchased this vehicle 7 months ago. I am very disappointed with the response from GMC in this matter.
The contact owns a 2015 GMC Sierra 1500. While driving 10 mph, the contact pulled into his driveway and heard an abnormal noise coming from the steering wheel. The contact took the vehicle to garber Buick GMC (5255 us-1, fort pierce, fl 34982, (772)467-0835) to be diagnosed, but the cause of the failure could not be determined. The failure recurred. The contact took the vehicle back to the same dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that an investigation would take place to determine the cause of the failure. The failure mileage was approximately 27,548.
The contact owns a 2015 GMC Sierra 1500. While driving at a low speed or while idling, the brake pedal was depressed and failed to engage. The contact stated that the failure was also evident while driving in reverse at a low speed. The vehicle was not diagnosed or repaired. The local dealer and the manufacturer were not notified. The vehicle was not included in NHTSA campaign number: 14V339000 (steering, service brakes, hydraulic). The vehicle was not repaired. The approximate failure mileage was 55,000.
The contact owns a 2015 GMC Sierra 1500. While the vehicle was stationary, the steering seized. The vehicle was towed to an independent mechanic and the battery was replaced, but it did not correct the failure. Crain Buick GMC of conway (710 South amity road, conway, Arkansas 72032, (501) 542-6045) was made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,100. The VIN was unknown.
Vehicle is shutting off at any given speed, ie. 35 mph in town or 70 mph on a highway with oncoming traffic. When vehicle shuts off, loss of all control of the vehicle takes place. No brakes, no steering, nothing until the vehicle randomly turns back on. This is not a consistent occurrence to know when it is going to happen or be prepared for it to happen. I watched my husband shoot across the road into the other lane and almost put the vehicle over a bank one night when it happened. This has been an issue since January 2018 for us, we have taken it to the dealer where it was purchased multiple times for them to tell us they can't duplicate the issue and nothing is coming up in their system for an error code. It has caused a major inconvenience for my family, as we don't dare put our children in the truck leaving the responsibility solely on one parent to Transport the kids to and from daycare. I worry for the safety of my husband on a daily basis.
When making slight left turns, the truck would flash stabilitrak on the display and the steering wheel would automatically pull out of my hands and make the wheels straighten up. The radio would then go dead and then 5 to 10 seconds later the entire truck would turn off. This happened while driving down the road. This happened on 2 separate occasions with no other warnings. I contacted GMC and they have not given me any type of answer or assistance.
Truck has 3 problems that can put my family's life in danger. 1- sometimes out of nowhere at low speeds when you turn the steering wheel to make a left or right turn the 'stabilitrac' light flashes in the screen and locks and won't let you turn the steering wheel.at this point you have no control of the steering wheel, it locks and bounces back at you and if you keep trying to turn it, the engine cuts off all power and it stalls, just dies. I almost got read ended a couple of times already due to this problem. Just this morning I was making a right onto a local mcdonald's and the steering wheel locked and the engine died on me. I had to quickly turn it on again and keep going.another time it happen as I was merging into traffic. Very scary! problem number two, I think its just a matter of time before the steering wheel locks on me on high speeds. Sometimes when I'm on the freeway, the same chimes come on when I step on the brakes, the center screens goes black, and the same 'stabilitrac' warning comes on the smaller screen behind the steering wheel. I'm afraid to take it on a winding road for fear that the steering wheel will lock on me cause an accident. 3- service brake controller sign and chimes come on ant won't go away. It jus keeps on popping on and on and on and they go away when you turn off the truck, and come on again months or weeks later. I did have it checked at my local dealership.they tested it, sold me new ground and hot wires. It was good for about 4 weeks before the same problems came back again. I did some research on some of the forums and you tube videos and by far I'm the only one with the same problem. Very afraid to cause an accident.
While at low speed and at stops while turning the wheel the entire dash and engine cut off and come back on. The steering also locks up to a point of not turning either way. All incidents happened on a very smooth flat road. This put my life in danger on one occasion while turning on a highway where my entire truck shut off mid turn.I have video of this occurring on my phone if you would like to reach out to me for that. I believe this to be a stabiltrac issue, one of GMC's traction control branding things. I have seen this issue all over google while searching it and it needs to be recalled! I would like to know if this will happen.
When turning or backing up at slow speeds steering is lost or the wheel jerks violently. There are chimes and messages displayed for stabillitrakand anti-theft warning. Message to roll the window all the way down and up will also appear vehicle electrical power is affected. The system seems to keep resetting. All power will be lost and vehicle will not start.
A D V E R T I S E M E N T S
- Bakersfield, CA, USA