This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Truck will experience complete electrical failure while driving in motion at various speeds. Failure lasts between 5-10 seconds but causes severe difficulty as steering is affected. A web search reveals grounding issue as potential cause. Manufacturer has not notified me of this particular issue and or any recall effort and I know of no existing recall effort for this issue.
Becomes hard to turn steering wheel at slow speeds, more often while in reverse. On one occasion, a Stabilitrak message popped up as a warning and then the engine died. Does not happen every time but has happened enough to take it to the dealership. They concluded that it could not be duplicated so they could not properly diagnose the issue. They had the truck for 3 days of testing. The engine failure is seriously concerning to me due to having my children with me most of the time.
I was leaving a parking lot and I lost all power steering and had to find a way into a safe spot to park. Just had it dropped off at the dealer. The truck steering wheel felt odd when I pulled in but it finally locked up as I was leaving going about 5 mph
Power steering has went out multiple times when turning in parking lots. Without power steering its very hard to navigate the truck especially when you don't expect it to go out. No warning lights came on and power steering goes back to working fine after these episodes
- Ballwin, MO, USA
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The first issue is popping coming from the front end of the vehicle causing a steering issue. This has been "repaired" multiple times with no resolution. Every time the popping occurs which is almost every turn the steering wheel will not turn. The next issue is the radio is causing driver distraction by changing stations and screens not just on the display itself but the instrument cluster as well. The radio has been replaced once due to the fact it was on backorder for 6 months another attempt has not been made. The third issue is the brakes have failed at slow speeds no warning lights were on, they just stopped working in the Mcdonald's drive-through. I had to get out of line to keep from rear-ending the person in front of me. Now, after that experience, the ABS light has come on and the service StabiliTrak flashes on the dash as well as parking assist off, everytime I hit the brakes..
Lost power steering and engine died while turning into lot across oncoming lanes. Oncoming traffic luckily stopped and I placed truck in park, restarted and completed my turn. 4th time I lost power steering and truck died.
The contact owns a 2015 GMC Sierra 1500. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn and the vehicle lost motive power. The vehicle was able to be restarted and functionality was restored. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 96,000.
At times my vehicle will lose power steering, turns off stabilizer traction control light comes on.There is no warning and does this more at low speed turning.you can't turn the steering wheel when this happens and the breaks hardly work.I have 30,000 miles on vehicle I had this vehicle towed to dealership in 2016 they charged me diagnosed but didn't tell me anything more it's only been to the shop for recalls I do my own maintenance
The contact owns a 2015 GMC Sierra 1500. The contact stated that while driving at low speeds, there was a reduction in the power steering assist. The stability track and abs warning lights were illuminated. The electronic power assist became inoperable. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure. The contact stated the failure was like NHTSA Campaign Number: 18V586000 (Steering). The failure mileage was approximately 87,000.
Power steering goes out and at time turn truck power off whenever i attempt a slow tight turn like backing into my driveway or making tight turns going into parking lots and/or spaces. Most recently, when attempting a u-turn at a busy intersection, power steering went out and engine died. I had to coast to the side to avoid moving traffic. Each time this issue happens i hear 3 dings all my dash & screen lights flash off then on with clicking noises. Dash info changes from speedometer to radio setting. If i look at screen quickly enough when this happens i would sometimes read -??rear parking assist unavailable-?? or something like that. If air conditioning is on it would turn off then on. Doors will unlock then lock, all this happening simaltaneously while attempting to make a turn
While driving down the streets, truck loses all electrical power, loses power steering, radio, gauge cluster power and engine dies. Happened several times today. It immediately all comes back on(so far) but could definitely be a safety concern if the conditions were right.
The contact owns a 2015 GMC Sierra 1500. The contact stated while driving 15 mph and attempting to make a right turn, the steering wheel became difficult to turn. The contact stated that the electronic power steering warning light was illuminated. The contact called autogrupo Chevrolet Cadillac GMC Buick (carr #2 km 17.3, candelaria, 00949, puerto rico, 787-492-2184) and made the dealer aware of the failure. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 18V586000 (steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 63,270.
The contact owns a 2015 GMC Sierra 1500. The contact stated the vehicle was repaired under NHTSA campaign number: 18V586000 (steering), however the failure recurred. The contact stated that while driving slowly, the vehicle loss power steering assist and became difficult to steer. The contact stated that the stability track and service power steering warning lights were illuminated. The vehicle resumed normal operation after several seconds. The contact stated that on another occasion, the vehicle was unable to be restarted. The vehicle resumed normal operation after 15 minutes. The vehicle was taken to nimnicht Buick GMC located at 11503 philips hwy, jacksonville, fl 32256, where the contact was informed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 81,000.
Pickup has had reoccurring service power steering message come up in information center. Took to GM and they said it needed a new negative battery cable. Bought one and installed it. Still have the same problem. Upon dong some searching, its a very common problem among certain GM vehicles. One weekend the power steering quit working all together at 70 mph on a curve. Talk about scary! I called GM customer service to ask about coverage on the issue and was denied because my vehicle was not one affected by the suspect faulty parts. I am very disappointed in GM's lack of caring for my safety in this situation. Will not be purchasing another GM. If they no that this is their problem I truly believe they should stand behind their product and take care of their customers.
When turning the wheel sharply at low speeds, the power steering suddenly turns off, as well as all other electronics making the vehicle difficult to control and posing a safety risk.
At slow speeds, mainly when backing and turning wheel when going forward at very slow speed, steering loses power. Also some times hard to turn when vehicle not in motion at all. The last time it happened all interior lights and radio flashed totally off and right back on. I heard a dinging/warning noise and a warning message flashed but went off before I had a chance to read it.
While pulling into a parking lot ant a friend apartment I was turning into a parking spot when the truck completely died causing no power steering or braked nearly causing me to hit his neighbors car.
When at highway speeds of approximately 65+ mph the vehicle begins to vibrate or shake violently as if the rear end of the truck is about to fall out. It is bad enough to make you white knuckle the steering wheel cause you to swerve slightly
A D V E R T I S E M E N T S
- Montgomery , AL, USA