This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Electrical glitches happen at both, low speeds and while on the roadway. My steering wheel tightens up and I get a message on the dashboard -??Stabilitrak-?? and another one -??assisted steering reduced, drive with care-??. My vehicle even shut off on me after pulling in to a parking space after turning steering wheel completely to one side
I know this is a well known issue with these trucks. Have had issues with power steering not working at low speeds which they claim it-??s do to low voltage. This has happened numerous times and then on May 3rd I went to back into my driveway off a busy state route with hills on each end of the road. Put my hazard lights on let three vehicles pass and then I turned the wheel and gave it gas soon as the truck got into the middle of the road it shut off. Everything stopped working no hazard lights for about 10seconds and then I had to put the truck into park turn ignition key off and then back on to restart the truck. Again this is all do to low voltage from what everyone else has said with the same issue. There are no warnings what so every even the voltage meter is fine and the truck doesn-??t hesitate at all it-??s like someone disconnected the battery. I-??m sure there is a way for GM to reprogram the pc for the voltage drop. At least have something like radio go out or ac, heat other than the engine and entire electrical shutting off. Something like this is going to get someone killed and GM should be held accountable for these problems.
The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving at slow speeds, the power steering assist intermittently failed to operate as needed with the "Steering Assist Reduced - Drive with Care" message displayed. Upon investigation, the contact discovered NHTSA Campaign Number: 17V414000 (Steering) which was linked to the failure. The vehicle was taken to a local dealer where the contact was informed that the vehicle was previously repaired under the recall and that the vehicle was no longer under recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
At slow speeds, multiple times, I have had the truck completely have an electrical failure and the engine shut off. I have replaced the negative battery cable and ensured all connections are good. This has happened on streets when turning and in parking lots. When this happens all of the screens in the truck flicker and the service stabilitrack light comes on and then everything goes out, to include the engine. Myself, my family, and other drivers have been out at risk when the truck completely shuts off on a street. The dealership has not been able to give me an answer. There are many forums online where the 2014-2018 year models of this and similar GM vehicles have had the same problem. We need a specific fix for this before someone gets seriously injured or killed.
- Little Rock, AR, USA
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At low speeds, while turning rapidly steering would get stiff and then come back on.On two occasions, lights would flicker and a steering power loss warning would briefly appear, and then disappear
Steering will drop out / skip. Electical items have been an issue since I purcased this truck new. Dealer could never find why the wipers trigger randomly when truck is turned on. Truck randomy dies overnight.
My truck shuts off in the middle of driving. Completely losing power to anything electric. I can not unlock or lock the door, the windows, hazard lights, steer the wheel to help me move. I can-??t do anything. I have almost crashed.
The contact owns a 2014 GMC Sierra 1500. The contact stated while driving 30 MPH and attempting a left turn, the steering wheel became stiff and jerked to the right. The contact was able to pull to the side of the road and restart the vehicle however, the power steering failed to return to normal functionality. The power steering assist warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. Upon investigation, the contact related the failure to NHTSA Campaign Number: 17V414000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 44,000.
NHTSA Campaign Number: 14V246000 Q1- my steering column is faulty and it is on the verge of collapse. Q2- every time I hit a pot hole my truck loses control for a second and it has gotten progressively worse. The car sways from left to right without me moving the steering wheel. Q3- I-??ve been having suspension problems that have become worse and worse after being told I-??m having suspension problems. I fix what I am suggested too and the problems have worsened. Q4 yes it has been inspected and the issue has been overlooked. Q5 if I try to drive the truck again it will fail, I changed my rotors at the beginning of last month and the two front side rotors have been warped and replaced as of Saturday. I drove my truck just fine until tonight I began losing control of it two times. My brakes are beginning to fail. My brand new rotors have been ruined in less than two days. That-??s 4 new rotors in a month. When I arrived at home I opened the hood and applied a very small amount of pressure on the steering columns shaft and it had a lot of play. I added a little more pressure and it moves a lot it felt like I could-??ve taken it apart with my hands if I really tried. I-??m pretty sure I shouldn-??t be able to move the steering column shaft with only my hands if the truck is off.
GM has a recall on 2014 GMC Sierra 1500 pick up trucks. This recall if for sudden loss of power assist steering which increases the risk of a crash. I own a 2014 GMC 1500 and it is not included in this recall. My truck is doing exactly what the recall states. first time I lost steering for a second where I could not turn the wheel. Second time it happened the truck had traction control lights come on and the engine quit. Both GM and a local dealer states my truck does not have this recall. Can anything be done to include my truck? Recall date 2017-06-29 Recall no. 17V414000 General Motors LLC (GM) is recalling certain 2014 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers. Hide details Recall consequence If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash. Recall action GM will notify owners, and dealers will update the EPS module software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-432-8782. GM's number for this recall is 17276.
The truck started making a grinding noise when turning steering wheel left and right. I took the truck to local GM dealer/mechanic for inspection. It was diagnosed as a failing steering rack and recommended replacing the steering rack. A failed steering rack can cause partial or complete loss of steering and potential vehicle accident. As of this time, GMC cannot provide a replacement steering rack and there is no estimated availability timeline.
Power steering assist temporarily goes out while making turns. Lasts for a few seconds then power steering is restored. GMC has recalled other 2014 GMC Sierra trucks for this issue however my VIN was not included in the recall. GM's number for this recall is 17276. While no accident occurred, I was concerned about driving the vehicle. I took it to the closest automotive center and paid to have the issue repaired. Issue is now resolved.
The contact owns a 2014 GMC Sierra 1500. The contact stated that the message "Power Steering Assist - Drive with Care" was displayed. The contact became aware that the VIN was included in NHTSA Campaign Number: 17V414000 (Steering) and the vehicle was taken to the dealer where the recall repair was completed; however, the message "Power Steering Assist - Drive with Care" remained displayed while driving off the parking lot. The vehicle was taken back to the dealer where an unknown hose was replaced; however, the failure persisted. The vehicle was taken back to the dealer for a third time. The dealer informed the contact that the steering sensors may be blocked by the rack installed on the front end of the vehicle. However, the contact stated that the rack was installed at the time the vehicle was purchased in 2014. The contact stated that the recall remedy failed to fix the vehicle. The contact stated while attempting to reverse, the vehicle lost power steering functionality. The check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the power steering control module, the steering gear, and tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,363.
At low speeds my power steering will cut out. Today I almost hit a guy at a gas station when my steering went dead and got stiff for a second then came back. After some research I see over a million trucks were recalled for this.
The contact owns a 2014 GMC Sierra 1500. The contact stated that while her husband was driving approximately 65 MPH, the vehicle lost power steering functionality. The contact stated that an unknown warning light was illuminated and then disappeared. The contact stated that the loss of power steering functionality had increased over time. Additionally, the vehicle had started to stall at low speeds. The contact researched online and related the steering failure to NHTSA Campaign Number: 17V414000 (Steering). The contact noticed that the "Service Park Assist" light was illuminated when the vehicle stalled. The contact had taken the vehicle to a local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 215,000.
In the process of making a right turn my power steering suddenly quit working causing my vehicle to cross over into oncoming traffic. There was an eighteen wheeler that had to make a lane change to avoid a collision. At this time I had a warning light come on stating a problem with the power steering. I was able to slowly drive the vehicle to a local repair shop. The shop had to reprogram the steering module. I know my model had a safety recall for that very issue and I had it repaired at a GMC dealer in 2017. Apparently the problem still exists and I called GMC Corporate and was told that my vehicle had been repaired and was to old for any assistance. I now have no confidence in my vehicle knowing that this problem could occur at any time.
The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The failure nearly caused a collision. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 85,870.
A D V E R T I S E M E N T S
- Loganville, GA, USA